DO NOT trust this business. I hired Shane Krogg from Auto Glass and More to replace a windshield,…read moreapply tint, and do some light detailing. What I got instead was weeks of dodged messages, excuses, and ultimately, what appears to be a $150 scam. I reached out professionally, confirmed availability, location, and even asked if a deposit was needed -- which I paid in good faith. Shane replied just enough to keep me on the hook, then completely disappeared. My follow-up messages went ignored, Cash App requests were denied, and the payment I sent showed a mismatched name, raising serious concerns. Even after I told him how important this job was to me personally, he ghosted -- no refund, no apology, no explanation. Just silence. To make matters worse, Auto Glass and More is not BBB accredited, which makes sense given how unprofessional and shady this experience was. I've dealt with plenty of small businesses, and this was by far the worst. If you value your time, money, or peace of mind -- go somewhere else.

Scheduled an appointment to have my windshield replaced at 945 at THEIR SHOP. Dude was 2 hours…read morelate, lied and said he told me to leave it all day than told me to fuck off. Spend the extra 100 dollars and go to a real business, this guy is a hack and the other shops already know.

Someone said in another review that if you want decent service go to Fallon. I would say if you…read morewant decent service go just about ANYWHERE else. I took my GC's recco on a shower door. Wish I hadn't. From first call to installation more than 2 months.

Do not take your vehicle here. They have no idea what they're doing. The window doesn't sit right…read more There is a huge gap on the inside between the windshield and the eyesight cameras. All but one retaining clips are gone, and the bead they used got everywhere. Save yourself time and money by going somewhere professional.

Dwight is professional, knowledgeable and delightful to work with. Family run business with no…read morepressures and willing to help

I reached out to Tanner a couple weeks ago. The man is busy but I can see why. His work is…read moreexceptional, done right, and the pricing is right on point. He came in, surveyed what needed to be done, asked pertinent questions, and went straight to work. Couple hours later, finished product. He didn't rush through his work, verified his measurements at least twice, but most important of all, he made sure that it was done the way I wanted it. Thanks Tanner!

At first, their customer service was great. We had a new front door, new sliding glass door with…read moredoggie door installed. Then we ordered, and paid in full, a different patio door handle with a better security lock that Tanner recommended after we inquired.And a security screen door.That was over 9 months ago. We still do not have the lock set due the patio door. The screen door has about a 1/2" gap at the bottom corner so bugs can just come in that area. The installers noted both issues on the invoice. The new solid wood door has split apart under the lock and it has paint scraped off it further up from the door not fitting properly. Tanner came out, saw all the issues, agreed to take care of it. That was Dec 18, 2025. Despite many calls and emails we've sent, we have had no reply. None of these issues taken care of with by warranty or repair. The locking set for the patio door has not been installed. The great service we had, is gone. We are seriously disappointed.

Asked for an estimate, I need it asap, 24hrs is not enough time for them to measure and quote.read more

My sliding glass door handle lock broke which made the door not lock and seal. With winter coming…read moreand the warranty company for the sliding door not responding to my emails or calls, I had to contact someone to help fix this problem. Capital Glass came out to observe the situation and see what they needed. They knew just the tiny metal part to order. I had gone to Home Depot and Lowe's to look for this piece and ended up buying a new door handle package. When I brought it home I realized it was a waste and not the correct handle for my door and the pieces would never have worked. I confirmed with Capital Glass that I wanted work to be done after I received my quote from them. Ugh, $200, I said ok because I knew if I didn't get it done now it would just stress me out thinking about it and winter would come and go then I'd be dealing with this again next year. Dave contacted me to schedule a good time to start work on this handle. He and his colleague showed up right on the dot to the second. Talk about prompt and to the point. They were literally at my house for 7 minutes! I saw on the invoice that the piece was $20 and the remaining $180 is their labor fee. Dang, $180 for 7 minutes of labor :( Anyways this review is for how reliable Capital Glass is and how KIND Dave and his colleague were to me. They were just the sweetest guys ever! And now my handle is fixed and I am happy.

We are extremely happy with Beautiful Homes Nevada's team and the installation of Celect Cellular…read moreComposite siding on our home in the Carson City/Mound House area. The new siding looks so beautiful and the neighbors are all commenting on how much they like the new look and color. The BHN team were so good to work with from the start. Chad was so helpful with getting us into the right product, design and with 20+ years of knowledge in this field, he is very passionate. Chris and Rhiannon were great with keeping us informed of the installation date, processes and checking the site progress. John was wonderful leading the installation team with Gavin and Owen and they were all very skilled at their job. What also impressed us was how respectful and friendly the entire team is and such a pleasure to work with and to have here at our home. This was a big job so they were here several weeks and very respectful of us and our property the entire time. We would highly recommend this company and team for home siding projects.

I had BHNV install 4 windows and a slider. The windows in the back wound up fine, but the one's in…read morethe front ended up a disaster. They leak, they extended some false trim that is peeling off, and they look absolutely horrible. You can expect to have to call BHNV back several times to even get the shotty work patched in a half hazard way. Completely unimpressed, at this point I'm fixing the leak and the front trim myself. -Update: That was a wild response from a business. I will apologize for getting it wrong, we had 5 windows and a slider installed. Here are the pictures to prove it. I will also note, I am unhappy with the appearance of the windows and slider trim in the back but have not noticed leaks yet. -To Chad: I did call but it said it was after hours. I left a voicemail. Today I will be busy but I look forward to talking to you on Wednesday if you are available. The reason we didn't call again is because we had already complained about this and a couple of other faults with the windows a few times. At this point we figured it was a lost cause. Name is correct on the form I submitted in the photos and contract was signed in june of 2022.

Julio came out and gave me a bid and explain the value through his presentation . What really…read morecaught my eye was the warranty. I am excited to get this windows install. He was very professional. Thank you Julio .

I had a contractor come give me a free quote that was 3x as much as competitors. Miraculously, she…read morewas able to call her manager and knock off $20k in a matter of minutes and the high-pressure sales tactics ensued. I was so uncomfortable in my own home. This appointment went on for a total of three hours before I had to ask her to leave so I could pick up my kids. I left a review of this negative experience...they called back still attempting to sell. I firmly said 'no' and requested to stop contacting me. Its been a month and they're still calling me.

I received a prompt phone call after posting a project request on Yelp. The gentleman told me the…read morelocal representative would call within 24 hours. Sure enough Jennifer called soon after. After explaining what I needed, she advised that her contractor doesn't like to do this type of job. I appreciated her honesty. She sent me her contact information in case I wasn't able to locate something else.

Steve Morris came to my house to give me a quote on 2 windows in the front of my semi-historic…read morecraftsman home. He was on time on a Saturday and drove a long way to quote on this small project. He was very informative and gave me a lot of information on my project. I would love to work with him, but unfortunately, the windows I want do not meet the state requirements for egress, which I knew nothing about until Steve told me. Even knowing that he probably couldn't do the job, he gave me a lot of pointers and suggested I call him with any questions. And he followed up with an email. Whoever is able to work with him will not be sorry.

New to the area. Needed some papers notarized and this team was more than helpful. We had made a…read morebit of a mess of things and Stephanie had us set and out the door !

During one of my work trips in the city of Fallon, I had two large boxes that I needed to ship back…read moreto my house. I was flying out of Reno the next day and was rushed for time to get these shipped. I went on Yelp and found that there was a location not too far from my hotel. I had about 10 minutes to get there, and when I went up to the door I found it to be locked. As I'm standing there with the boxes in my hand I was about to turn around and walk away, when I saw a gentleman approaching the door. I was about three minutes past their closing time and the owner let me come in, and he was able to tag both of my boxes with shipping labels. There are some places that would shake their head and say "sorry but we are closed". On this day, the owner was very kind and open his doors to me.This is highly appreciated and looked at as great customer service! Thank you Jesse for your help. I believe in karma, and the good deed will be coming back in your direction in the near future!