A friend recommended their services and was looking for a new company to do our AC and furnace…read moremaintenances going forward. Requested a quote online and received a prompt response. Was able to give me a booking window two weeks out and details on their maintenance program. $248 a year for their program which includes two maintenance visits per year--one in the spring for our A/C system and one in the fall for our furnace. Jordan, our technician, called before heading over. He was professional and courteous. Went through his inspection and notified us about a failing condenser fan motor and the cost of the repair. He quickly replaced the part and sent us a copy of our invoice plus a detailed report of his visit including pictures. We were impressed with their promptness and knowledge to quickly perform the maintenance. Thank you so much!

HVAC issues and/or concerns can be a little unnerving. Not with Mountain West. I recently reached…read moreout to them for a service call after reading so many good reviews. They did not disappoint. The service rep Justin Blake was professional, knowledgable and provided excellent service. He found several issues to which he provided pictures and a thorough explanation of what needed to be done. NO high pressure sales pitch which I have experienced with other HVAC companies. I would not hesitate to recommend them. They will definitely be my go to for all of my HVAC needs. Thank you Mountain West.

I want to thank technician, Chris Godwin, for helping us resolve our AC problem involving the NEST…read morethermostat. I mentioned to Chris that something went awry after we tried to secure the cover of the Nest thermostat (it was loose from the wall). The AC had worked before but after doing something with the cover, the AC stopped working. Chris quickly found the problem (a fuse had blown out). Chris was very professional, gave me some ideas on a Honeywell thermostat (we're not BIG fans of the new NEST thermostat), showed me how to read the error codes on our furnace (watch the number of red light flashes and compare it to the brochure left with the furnace). It was easy, peasy, even someone like me who has no HVAC experience could do this. I can't thank Chris enough for his great personality, true professionalism, answered my questions, taught me a few things (learning something new is always good) and even loved on my 2 labs (turns out we both love animals). Thank you, Chris! You're the absolute best! Sierra Air is *very* lucky to have you on their staff.

Corruption at it's finest. I have part of their home program for years paying faithfully. They came…read moreout for a routine AC review and I didn't buy an upgrade they wanted (unit is 6 years old). They then would not certify that my AC unit was working correctly. Within an hour of departure the unit stopped working. They sent same man back that evening, he got it to work then an hour later, no longer working. Next they sent someone else out who said it just had to be our breaker which I doubted. Still I updated new breaker and the AC unit stopped working again. I have asked to speak to manager. The operator takes my messages and I have never received a returned calls, two weeks later still no call. They were suppose to send out an emergency tech. No one has showed up. Called and couldn't get any response other than the woman who answer phone. What a joke. **Update** I am revising my score. I finally received a phone call this morning to discuss my situation and we agreed on the next steps. They were very apologetic but its sad it had to come to this to get a response.

Routine maintenance on HVAC system! Great technician, very knowledgeable and helpful and thorough…read morewhen answering questions about the system! It was a pleasure to talk with a skilled professional technician!

We've been using B&B to maintain our home's furnace and air conditioning system, and we've been…read moreconsistently impressed with their service. Their technicians are always professional, knowledgeable, and courteous. They arrive on time, explain what they're doing, and answer any questions without trying to upsell unnecessary services. It's reassuring to know our HVAC system is being maintained by people who take pride in their work. Scheduling appointments is easy, and communication from the office is excellent. Everyone we've interacted with has been friendly and responsive. We highly recommend B&B to anyone looking for reliable HVAC maintenance and service.

These guys are honest, reliable and prices are competitive. I called and they came out within a…read morecouple of hours-did a great job in a timely manner and actually charged what they estimated! I would HIGHLY recommend Sierra Furnace Works!

I recently had Sierra Furnace Works install a new evaporative cooler for my home. They were…read moreprofessional, competitive and did an excellent job. They had done small repairs on my furnace system last winter and I was equally as pleased with their service. I would definitely use them again or recommend them to a friend.

We've used Red Bear in the past and have always been very happy with their service. On this…read moreoccasion, our air conditioner stopped working, and a technician named Gio diagnosed the issue as a blown capacitor. He promptly replaced it and had our system up and running again. Unfortunately, the very next day, the air stopped working once more. Red Bear responded quickly again, and a technician named Steven diagnosed the new issue as a blown fuse caused by exposed wiring that had likely come into contact with itself. He explained that the damaged wiring was most likely the result of a rodent chewing away the insulation. Both technicians were extremely courteous, knowledgeable, and took the time to explain everything they found and the repairs they performed. Their professionalism and prompt response are appreciated. I would highly recommend Red Bear and their team for their excellent service and customer care. Thank you!

Our 33 year old HVAC system went out and also caused a leak in our ceiling. Because it happened in…read morethe wee hours of the morning we called Red Bear at 7am and within an hour they had a service tech there, and diagnosed the problem. We got a whole new HVAC system that was installed 3 days later. Everyone on the Red Bear team was awesome. Very professional and answered all our questions. This is the most professional company we have dealt with in the 20 plus years we have lived in Carson Valley. Heating, AC, and plumbing they are your team to get the job done. We highly recommend.

Incredibly fast response and reasonable pricing! They have renewed my faith in AC repair companies…read more I had a horrible experience a few years ago with the big name AC companies. All they cared about was selling me a new system when it turned out $40 in parts took care of the issue. So when my AC stopped working, I went into a panic thinking I was going to have a repeat of the mess a few years ago. I asked a friend for a referral and they sent me to Felix. Best referral ever! They were amazing to work with, so patient and kind.

Can't believe they have five start. I can believe they're closed…read more Hired them to install a new HVAC in my house in February, replacing the central heater. Found out in june when I tried to use the AC that electricity wasn't even hooked to the outside unit. By then they were permanently closed. I Finally got it working by having the electricity hooked up and another HVAC firm come out and finish the install, which included charging the ac with refrigerant. THey took advantage of installing when I wasn't there to not finish the job, hoping I wouldn't test it out till summer.

Annual A/C service. Arrived on time. Friendly and professional technician. He even helped my wife…read morecatch our runaway dog! We are always happy with Roper.

They came to inspect our HVAC, claimed it was leaking and out of refrigerant. Told our Home…read morewarranty that the whole system needs to be replaced. Turns out it was just faulty air filters. Total cash grab by this company trying to rip off our warranty company and then tried to get us to pay for it!