Everything went great. Our sewer backed up again last night and today being Saturday we thought…read morethis is going to be a nightmare, but we found Pro-Plumbing! They came out in about an hour, and Jose B. Did a wonderful job. He was very efficient, friendly, and charged a very fair price. I highly recommend Pro plumbing and Jose B. For any plumbing needs you may have.

Been a long time customer and ever since Tony sold the company they have gone downhill. I had them…read moreinstall a water heater less than two years ago and recently noticed deep corrosion around the connectors they installed. Called them out and they come out in two days on time but the plumber told me he wanted $190 an hour to do anything. I told him they should honor their work and a least determine the problem and I would pay to fix but he kept repeating $190 hour before I touch the unit. Poor support of their workmanship and you now lost a long time customer

Luke Eschen did a fantastic job replacing our shower valve. He is punctual, profesional and…read morepersonable. His work is that of a perfectionist. I intend to use him on future plumbing jobs. 908.00

I previously had a good experience with Hoffman Plumbing, so when I noticed a small leak from the…read moretemperature and pressure relief valve on my water heater, I called them out again. This time, something had clearly changed. They charged me $99 just to provide a quote and then tried to turn a simple, clearly diagnosed repair into a massive upsell, with multiple wildly inflated proposals that had little to do with the problem I called about. Before they arrived, I had already done my own troubleshooting and correctly determined that I needed a new T&P valve, a new expansion tank, and a whole‑house pressure‑reducing valve. It was a straightforward, targeted repair. Instead of focusing on that, Hoffman gave me five quotes: Replace all plumbing (supply and drain) plus the water heater, expansion tank, and pressure regulator: $35,611.00 Replace all supply plumbing plus the water heater, expansion tank, and pressure regulator: $23,874.00 Replace all supply plumbing but not the water heater: $20,365.00 Replace just the water heater, expansion tank, and pressure regulator: $4,800.00 Finally, the work I actually called about (and I had to ask specifically for this quote because it was not given)--replacing the pressure regulator, T&P valve, and expansion tank--dismissively labeled the "bandaid option": $2,180.00 That last number was for the exact repair I had already identified myself. I later bought the parts and did that "bandaid option" on my own for about $150 in materials. Seeing a roughly fifteen‑times markup on such a basic, well‑defined repair, after being talked down to, made it crystal clear they were pushing high‑dollar, out‑of‑scope work rather than providing fair, proportional service. The attitude matched the pricing. Instead of respecting that I understood my system and wanted a targeted fix, the plumber treated me as if I were clueless. The underlying message was obvious: don't just repair what's wrong--let us replace as much as possible for tens of thousands of dollars. About a week later, I received a voicemail from Hoffman asking when I wanted to schedule the work. I called back and explained why I would not be moving forward: the extreme quotes, the mismatch between what I requested and what was pushed, and the fact that I had already completed the repair myself. The person on the phone showed no empathy, offered no apology, and simply said she would close out the call. A couple of days after that, I got a text from the same person, clearly forgetting that we had already spoken: "We'd love to earn your business. What's holding you back from moving forward? If it's the price, we offer financing and may have discounts available. Text me back or call anytime. I'm here to help!" After being quoted up to $35,611.00 for work I never asked for and $2,180.00 for a repair I did myself for about $150, receiving a chipper financing pitch was beyond frustrating--it was insulting. It told me they either weren't listening at all or didn't care enough to track a very clear, negative response. In short, my one‑star review is based on: Extremely inflated quotes: $35,611.00, $23,874.00, $20,365.00, $4,800.00, and $2,180.00 for a $150 repair. A condescending attitude toward the appropriate, targeted repair ("bandaid option"). Tone‑deaf, sales‑driven follow‑up that ignored my explicit decision not to proceed. I did not hire Hoffman Plumbing for this job and have no intention of doing so in the future. If you value honest pricing, appropriate recommendations, and being treated like an informed adult instead of a walking checkbook, I strongly suggest you look elsewhere.

Paolo Humes was our technician and did a great job! We would definitely use him again.read more

We had a leaking bathtub. After the replacement, we no longer have hot water, even though that was…read morefine before the replacement. The solution was a $1,700 replacement after spending $600 to fix the leak. There was no conversation about the tradeoff prior to the replacement, I would prefer a leaking bathtub than a shower that is not functional. Get everything in writing up front or be prepared to have unknown costs to follow. I would NOT recommend this company.

Great experience working with Jay. He performed routine maintenance on my water heater and was…read morehonest, upfront, and professional from start to finish. His pricing was fair and I would definitely recommend him to others.

I was looking into getting water heater replaced with tankless. We were constantly running out of…read morehot water and our water heater tank was old. I reached out to Water Heater Man describing what I was looking for. Jay contacted me back the same day and even dropped by. He never tried to outsell me anything. Understood my needs and gave me his honest opinions. Even gave me a good quote that night. I ended up going with them. Jay was AMAZING. Professional and courteous. Install was very clean. I highly recommend him for any water heater needs. Thanks Jay!

I wish I could give them 6 stars. I urgently needed help - my water heater was not working and I…read morewas told it would be 10 days to get my part in. No hot water in winter - just horrible. I spent hours calling around and InMotion/Chad was one of the most responsive, professional and knowledgeable. I explained my situation and Chad got me in ASAP. Every other Plummer was telling me a minimum of 2-3 days. And, fixed the somewhat complex issue quickly and with ease. Saved my bacon. The whole team was responsive, professional and I would recommend them in a heartbeat.

Excellent service every time I've used Inmotion. Thanks to David for my recent AC maintenance and…read morethe great communication! Also, worth mentioning they saved us years ago during COVID, coupled with a snow storm. Came out and drudged through some snow to the basement to assess the water heater and returned the next day to install a replacement. Forever grateful Top notch service and earned a loyal customer in return!

Six months ago I shopped around for a plumber to replace our water heater that had been out far…read morelonger than I'd like to admit, but I was finally getting it done. The company sent out a young but very knowledgeable and adept plumber out the next day, who made quick work of removing the old tank, helping me rebuild the platform that was now ruined, and installed a new tank with new piping. I was very impressed with the speed and expertise of the job! While maybe not the cheapest company I received a quote from, it was certainly not as expensive as many of the lower-rated companies, and had the quickest turnaround to my family's hot water back on. Today (six months after the new install), the release valve popped on the water heater and we lost hot water. I shut it down and turned off the water and gas, and immediately called for help. It was 4pm (and I live in Fernley). I had taken a photo, as well, and texted it to them showing exactly what to expect. By 5:15pm, there was a plumber at my door (they made record time all the way from Reno in heavy traffic on I-80!) and they repaired the faulty valve and also repaired an exhaust pipe (from original home construction) that had started bending. All under warranty from the work they had done previously for me. Again, I was very impressed, and I am 100% completely satisfied by having chosen such a reputable plumbing company!

Ira Hansen and Sons Plumbing lied about service rendered!…read more They claimed to have shut off the water & drained our water heater. the problem? the drain broke off the water heater, & the water main was shut off an hour prior to them getting on site. we just requested a quote for replacement. they voided the invoice when called out, but if they lie about the most simple & verifiable things, imagine how much they would lie to screw you out of as much money as possible when you're not able to validate. also fyi I replaced the water heater myself in 3 hours as a complete amateur & it cost $760 instead of the $3,300 quoted. (permits & inspections costs included!)

What an amazing plumber Robert definitely knows his stuff. I was very happy with the work he did…read moreat my house. I highly recommend Robert to any one looking for a total pro. Rich Hoskins

Robert replaced a leaking hose under our kitchen sink, no small task given the confined workspace…read moreand corroded part. The man is excellent, and I'd bring him over for work again in an instant.

Gas water heater replacement. They gave me the lowest quote in town, including Lowe's and Home…read moreDepot. They were also the only company that was able to replace my water heater immediately, and there was no emergency service charge. Professional and polite.

From the owner: We specialize in all phases of plumbing and hydronic heating from commercial to high end…read moreresidential. We service boilers, install new, and install plumbing/heating on remodels or addition to your home. Installation of In-floor heat, baseboard heat, and snowmelting systems for driveways.