Buyer Beware - Extremely Expensive and Misleading Pricing…read more I feel completely ripped off by this company. Their business model is designed so that you're committed before you even know what the final bill will be. They charge a $125 dispatch fee just to come out and provide an estimate. If you decide the price is too high and decline the work, you still have to pay the $125. That immediately puts customers in a difficult position. In my case, I was initially quoted around $600 to repair my toilet and a leaky faucet. As the technician continued working, the price kept increasing until the final bill exceeded $1,000 for about an hour of work. According to the invoice, I was charged: $125 dispatch fee $442.17 for a "partial tank rebuild" (replace flapper and fill valve) $214.47 to replace the emergency shutoff valve $225.69 to replace the toilet handle What frustrates me most is that the additional issues the technician claimed to discover after starting the job should have been identified during a thorough inspection before presenting the original estimate. Instead, the estimate kept increasing while the work was already underway, leaving me feeling like I had little choice but to continue. The technician was courteous, and the toilet works properly, so I have no complaint about the quality of the repair. My complaint is with the pricing and the estimating process. Charging over $1,000 for basic toilet repairs completed in roughly an hour is, in my opinion, excessive and unreasonable. My advice: Do not use this company!

Paolo Humes was our technician and did a great job! We would definitely use him again.read more

Amazing service! It's hard not knowing who to trust when it…read morecomes to home repairs, after calling around I was very skeptical. After talking to Mario from Airlux, I was able to get an appointment right away to fix my heater during this last cold front a couple weeks ago. Mario was extremely knowledgeable, called before arriving and had my heat going in no time.

Great service and installation, it's great to have central air I didn't have before and right now…read moreenjoying it incredibly

A friend recommended their services and was looking for a new company to do our AC and furnace…read moremaintenances going forward. Requested a quote online and received a prompt response. Was able to give me a booking window two weeks out and details on their maintenance program. $248 a year for their program which includes two maintenance visits per year--one in the spring for our A/C system and one in the fall for our furnace. Jordan, our technician, called before heading over. He was professional and courteous. Went through his inspection and notified us about a failing condenser fan motor and the cost of the repair. He quickly replaced the part and sent us a copy of our invoice plus a detailed report of his visit including pictures. We were impressed with their promptness and knowledge to quickly perform the maintenance. Thank you so much!

HVAC issues and/or concerns can be a little unnerving. Not with Mountain West. I recently reached…read moreout to them for a service call after reading so many good reviews. They did not disappoint. The service rep Justin Blake was professional, knowledgable and provided excellent service. He found several issues to which he provided pictures and a thorough explanation of what needed to be done. NO high pressure sales pitch which I have experienced with other HVAC companies. I would not hesitate to recommend them. They will definitely be my go to for all of my HVAC needs. Thank you Mountain West.

There aren't enough stars to give this company and their employees. First I will start with Rafael…read morewho came out within a half hour when I called for a quote for a new roof mounted swamp cooler. I have been worried about replacing my old one but he assured me that they would do an amazing job, and they gave me a fair price. This morning Rafael, Josh and Arturo showed up, the nicest guys you could ever meet. They checked out the location of the unit and immediately set out to work. I couldn't believe how fast the old one came down and the new one went up. My roof is slanted with solar panels up there, there is a 4ft wide space in between but it requires care when maneuvering around them. Several other men came just to help swap the units and then they were gone. Again really nice young men. There were lots of things concerning the old cooler, I didn't know it wasn't installed many years ago correctly so while we had lots of air in our attic was very cool LOL They made sure it was perfect, I'm so happy with the installation, Rafael, Josh and Arturo are truly professionals but more then that they are a pleasure to have do the work. I have been using Anderson since we moved here in 2002, wouldn't use any other company. Thank you so much.. talk about quick service got quote quote one day and next day installed... can't ask for better.

Anderson sent technitian Ian out to troubleshoot my non responsive thermostat. He arrived on time,…read morewas polite, professional and managed to pinpointed and repair the problem within 30 minutes, thoroughly explaining afterwards what his did and why. The fee was more than reasonable, and the work came w/ a 1-year guarantee. I have made note of all and Anderson will be my go-to HVAC from here on. First rate / 5 star.

I'm so glad we made the choice to call Lincoln Heating & Air! We had an issue with our heater,…read morethough it resolved when my husband reset the breaker. We called and even though it wasn't an emergency, they came out the next day. The lady on the phone was very nice and helpful. They gave us a 12-4 window. Alex called at about 12:30 and said he would be here at 12:50. He was right on time, was very friendly, and considerate of our home. We had called this morning to ask that they also service the air conditioner while he was here. He did both, and explained what he was doing and issues he found. We were very happy with Alex, and will be requesting him for our next service.

Cory did a thorough job checking our ac unit. He washed our…read morecondenser out too for dirt and debris to prevent restricted air flow.He was very professional. We had a prepaid plan so that was nice. We purchased another plan for next year. They offer senior and/or military discounts. I paid$232. For a furnace and ac unit check. Great value. Cory also changed our two air filters which we really appreciated! Thank you for excellent service.

I want to thank technician, Chris Godwin, for helping us resolve our AC problem involving the NEST…read morethermostat. I mentioned to Chris that something went awry after we tried to secure the cover of the Nest thermostat (it was loose from the wall). The AC had worked before but after doing something with the cover, the AC stopped working. Chris quickly found the problem (a fuse had blown out). Chris was very professional, gave me some ideas on a Honeywell thermostat (we're not BIG fans of the new NEST thermostat), showed me how to read the error codes on our furnace (watch the number of red light flashes and compare it to the brochure left with the furnace). It was easy, peasy, even someone like me who has no HVAC experience could do this. I can't thank Chris enough for his great personality, true professionalism, answered my questions, taught me a few things (learning something new is always good) and even loved on my 2 labs (turns out we both love animals). Thank you, Chris! You're the absolute best! Sierra Air is *very* lucky to have you on their staff.

Corruption at it's finest. I have part of their home program for years paying faithfully. They came…read moreout for a routine AC review and I didn't buy an upgrade they wanted (unit is 6 years old). They then would not certify that my AC unit was working correctly. Within an hour of departure the unit stopped working. They sent same man back that evening, he got it to work then an hour later, no longer working. Next they sent someone else out who said it just had to be our breaker which I doubted. Still I updated new breaker and the AC unit stopped working again. I have asked to speak to manager. The operator takes my messages and I have never received a returned calls, two weeks later still no call. They were suppose to send out an emergency tech. No one has showed up. Called and couldn't get any response other than the woman who answer phone. What a joke. **Update** I am revising my score. I finally received a phone call this morning to discuss my situation and we agreed on the next steps. They were very apologetic but its sad it had to come to this to get a response.

Do not use this company!! I had them install a new heater 4.5 years ago and it almost killed use…read more We were getting very large propane bills and could not figure out way. 3 weeks ago my wife luckily woke up at 4:45am to a very strong smell she called gas it wasn't gas but very chemical smell. It drove both of us out of bed. Heater was running and house was full of smoke. I shut down the heater and had to get the wife and cat out of the house while I tried to figure out what was wrong. I found it we had a fire and explosion in the furnace, and it was pumping the smoke into the house. Long story short I went to call Minden Heating and saw they had lost their licenses and had an F rating on BBB. Had another company come out and the furnace was destroyed and needed to be replaced. The furnace was packed with creasote like a wood or oil stove. They tore it apart and found the issue. Although all the tags had been changed saying the furnace had been converted to propane they never changed the jets and it was pumping three times the propane into the furnace. This caused the high use of propane the buildup of the creasote and eventually the explosion and fire. We are very lucky to be alive the Corbon monoxide should have killed us in our sleep lucky the wife woke up. For your saftey never use this company.

We had Minden Heating & Air install a new smart thermostat for us. When I called and booked the…read moreappointment with Kevin he suggested we don't get a top-of-the-line thermostat because they weren't necessary. I asked him to go ahead and pick out a thermostat for us and call us when it came in. Vince called and we were pleasantly surprised when he said he could be out within the hour. He did an excellent job installing the thermostat and explaining to me how to set it up on my iPad. He was very friendly, courteous and very efficient. The problem we have is the ridiculous markup on the thermostat. The very exact model which is the professional with a 5 year warranty, sells on Amazon for $112.90 with free shipping, delivery by Saturday. Same model number, same serial number as is on the box of the thermostat they installed.. If this is sold for less on Amazon, then maybe he should do his customers a favor and shop around. How Kevin raised the price up to $265 is beyond us. We did leave an immediate phone message for Kevin, the owner to call us back. Instead he sent Vince back out to discuss the matter with us. We told Vince to tell his boss that we were very disappointed and wanted him to know it. We got no response from Kevin the owner, so thus the rating. We will be using another electric company in the future.

We found Beach & Sons through our home warranty company. They replaced our 40 year old AC unit as…read morewell as the furnace at our rental property we purchased a year ago. Very professional, on-time and amazing follow up. The office staff and the technicians helped us speed up the process with the home warranty company to avoid any delays. The technician, Tyler went out of his way to follow up with me a few days to be sure everything was okay. That is definitely going above and beyond. The service is top notch and there is great value in working with someone this professional. I highly recommend them for any HVAC needs.

We purchased a home and had a Fidelity home warranty. In June of 2024 the air conditioning started…read moreacting up. This was a newer system that was about 2 years old. Tyler came out and did a fantastic job. He was clearly very knowledgeable and had all the tools to properly diagnose the issue. Fast forward to May of 2026. The air conditioning condenser froze up and again I called Fidelity our home warranty company. They sent out a different company and the very young gentleman was not very sharp. His recommendation to fix the issue was to remove the air filter in the system. I asked him to check the load on the blower motor (same issue we had before) and he said he was only able to check it with the cover off because he did not have the proper tools. Fidelity called the next day and advised they were not covering any warranty work because the air conditioner was still under manufacture warranty. I then called the manufacturer and they advised Beach & Sons Mechanical was an authorized service company. I called and spoke to the receptionist and explained my issue. I advised her Tyler was the one who came out last time and I book an appointment for him to come give a second opinion. Tyler arrived within the scheduled time, had all the proper tool and clearly knew exactly how to work on the air conditioning unit. He checked all of the various settings, pressure, and levels. By the time he had left the system was working perfectly. I highly recommend Tyler and Beach & Sons Mechanical. They are very professional, knowledgeable, prompt, have all the proper tools & equipment and a company that I trust 100%!! I have recommended them to friends and this is the only heating and AC company that I will use.