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    Oakley

    1.6 (5 reviews)

    Services - Oakley

    Eyewear fitting

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    revolutionEYES

    revolutionEYES

    4.4(47 reviews)
    2.5 mi
    $$

    I made an appointment and filled out the paper for my insurance before arriving including uploading…read moremy insurance card. Two front desk employees acknowledged that they received my vision insurance card. Rather than tell me before I arrived or even after I arrived, I was told after waiting to be seen by the Dr that they didn't take my insurance. I could have been notified before I took an hour off work and driving time that my insurance wasn't accepted. I asked why my paperwork wasn't reviewed when received and was told that they do review it. I don't have any time off to waste like this and finally got upset enough to write this review. They should have reviewed my paperwork before I arrived so I could cancel the appointment. It did seem, based on statements made, that I could pay 100% out of pocket. Why in the world would I do this if I have good vision insurance? Just be honest and let me know as soon as possible that they don't take my insurance.

    Loved working with Dr Dorsam and her staff. I had been searching for a replacement for my old eye…read moredoctor unsuccessfully for over a decade -- until I met Dr Dorsam. She is great with explaining things (if you are the kind of patient who wants to know the details !). And she took the time to understand the needs of my "middle-aged" eyes with a complicated prescription. I started with a pair of computer glasses, and intend to go back for a pair of driving glasses. From Susanna, who fitted my new glasses, to the young lady behind the reception desk, all were professional, welcoming, and helpful.

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    revolutionEYES
    revolutionEYES - Jumping

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    Jumping

    Warby Parker Mall in Columbia

    Warby Parker Mall in Columbia

    3.8(8 reviews)
    0.1 mi

    I've heard of Warby Parker before, but from what I knew, they were mainly an online thing. You…read morecouldn't believe how excited I was to see that there was a physical location in Columbia Mall! I had gotten my eyes checked elsewhere, but I had yet to find glasses and I didn't like the styles they offered at the optometrist. When I got inside, I noticed that there was hand sanitizer right up front and all the employees had gloves on as well. They did let me know right away that I was able to try on glasses and that the ones that I didn't like went into a sanitizing tray on each table so they can be properly sanitized before being placed back on the wall. I definitely liked the measures they took with ensuring everyone's safety amidst the pandemic! I ended up finding a pair of translucent glasses that I liked. They were priced for $95, so I was anticipating adding tax on and whatnot when I purchased them. But no! They were actually $95, including adding my prescription onto them! I opted to add the blue light protector (since I work in an office & spend 8 hours a day staring at a computer screen) and it was $50 more. I received my glasses in about 5 days later, and I went back for an adjustment (since the frames I got were a bit tight on my temples) and I ended up buying another pair, haha! Thank you, Warby Parker! I definitely enjoy my new glasses!

    This is a great place to get your glasses. Their prices are less than 50% of other companies in…read morethe area. Their selection is really quite good for normal glasses; nothing to unique. The help I had was helpful and tried very hard, but struggled with the computer equipment a bit. Maybe she was a fairly new employee. I have not yet received my glasses; I will update when I do for quality of lenses and delivery timeline against commitment.

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    Warby Parker Mall in Columbia
    Warby Parker Mall in Columbia
    Warby Parker Mall in Columbia

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    Visionworks - Don't come here.

    Visionworks

    2.0(112 reviews)
    2.8 mi
    $$

    1 hour before my appointment I received a text stating that the appointment was moved up to 10…read moreminutes earlier than the original appointment. When I called to let them know we were running a little late. They said that it was "too late" and the doctor needed to take their break. They also informed me that my entire appointment was taken "off of the books" days ago because I didn't "confirm" with earlier texts. If I was taken off the"off the books" why would I get that text message an hour before my original appointment telling me it was moved up 10 minutes?! The one star is kind considering there was no service at all to rate and the phone conversations were unprofessional, defensive and frankly rude. The good news is...the doctor did get their break and THAT is apparently what matters most.

    Dr. Ma is amazing. She is thoughtful and will give you a good evaluation. She also speaks to…read morepatients with respect and integrity. The general manager however (along with other staff members) didn't offer honest or healthy engagement. The girl who was to assist me in getting glasses did not know what she was doing. She couldn't offer a real price on a 90.00 pair of glasses with what I would need. She said they would be like 800.00. She wouldn't tell me her name and talked defensively and in circles. It was wild and weird. I called to get information on my rx. The general manager (name starts with a "C") refused to provide it because I wasn't purchasing glasses from them. In fairness, there is at least one guy who does well with people. I found the rest of the "team" unprofessional, unpleasant, and completely disengaged from the process. I don't understand why any of them are in any aspect of healthcare given that they don't actually care.

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    Visionworks
    Visionworks
    Visionworks - 50 minutes of holding... for nothing

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    50 minutes of holding... for nothing

    Oakley - opticians - Updated May 2026

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