another great experience... thank you thomas for your wonderful service and to all of the team…read more the new tires feel incredible...

What a fun adventure!! Love our drives and being able to cruise around…read more Do this you will love it!!!

Great experience. Staff was super friendly and helpful. Mopeds in great condition. Price is…read morebasically the same all over, but they were upfront about the costs (no surprises).

We rented some plain ol' pedal powered bikes for the day, and they were total crap. The frame and…read morebrakes were fine, but the shifters clearly hadn't been adjusted in years and the chain was probably an original and skipped all over. They kept shifting out of gear when you didn't want them to (climbing) and not shifting when you needed them to. I said something to the staff when we returned and they just made an excuse about being impossible to stay on top of maintenance when people "abuse" the bikes. My bike even had a seat post that wouldn't lock in - so about 5 miles away from the shop and it had slid down all the was to the frame - I was climbing hills in a bike that wouldn't downshift and a seat about 5 inches too low. The shop knew the post bracket had one stripped nut when they were adjusting it for me, and tightened the other one mightily - but it wasn't sufficient. We got by and made it back safely after putting about 15 miles on them - including a miserable climb to diamond head trailhead. I'm sure these guys have a great business with things like scooters and other more popular items, so I'll avoid giving one star - but they should not send people out on the crap bikes they have. I implore them - just don't advertise renting regular bikes if you can't maintain them at a bare minimum usable level - take them off the menu.

Bought a Revi Cheetah from the shop, no problems yet. - Got…read moreinto an accident, took bike back, bent forks and a bent axel. - Insurance paid me $1,050 which I paid him for repairs. - I got upgraded forks and ok'd the repairs. - He DIDN'T repair the bent axel and instead told me I needed a whole new assembly. $1,050 got me upgraded shocks ($480) and "labor". $1,050 and that got me new shocks put on and fenders held on by ZIP TIES. - Went to an actual repair shop (McCully Bike, Sporting and Repair, highly recommended) and in 15 seconds he identified the bent axel and gave me a quote that sure as hell wasn't the price of a new assembly. Stay away from this guy for repairs... Sales 10/10 Repair -1/10

I bought a used Talaria MX4 the back brake was soft so I brought it in to fix. While doing that he…read morefound several problems and fixed them all. Now the bike works as good as new. Highly recommend!

I came in while shopping for a moped for my niece and had such an awesome experience from start to…read morefinish. The aloha spirit here is real. Tristen was fantastic, she was super friendly, patient, and knowledgeable. As someone newer to mopeds, I really appreciated that they offer a free lesson for beginners, and the option for a test drive if you want a little extra confidence. That balance of fun and safety really stood out. The entire staff was wonderful, Corey and everyone else were pleasant, helpful, and made the whole process feel relaxed and enjoyable. No pressure at all, just good vibes. It was also great to learn that they can service the moped in the future, which gives peace of mind beyond the initial purchase. If you're looking for a moped shop in Hawaii with great people, solid support, and true island energy, this place is a gem. Highly recommend. Mahalo!

I want to give a huge shoutout to the team at Apex Motors -- especially Danny (the owner), Trinity…read more(in sales), and the incredible mechanic crew. Earlier this year, I purchased a first-release new model, and as expected with such a rare situation, a minor complication came up. The way the team handled everything was truly outstanding. They showed genuine aloha spirit throughout the entire process -- even making sure I had a rental option available while the minor fix was being taken care of. They were patient, supportive, and fully committed to making sure I was taken care of. Danny leads with honesty, Trinity was professional and kind, and the mechanics clearly take great pride in their work. I highly recommend Apex Motors to anyone looking for a team that stands behind their customers and treats them like ohana. Mahalo to all of you! And if I showed a little mainland attitude at any point, I sincerely apologize -- I absolutely love my moped!

Phone reservation made for our trip back to Waikiki. Great customer support with delivery and pick…read moreup at the hotel. A transport wheelchair was great for my 91 year old mother. On arrival to Waikiki, customer service called to make sure I had everything needed.

During our recent trip to Hawaii, we decided to rent a mobility scooter for my wife, who has…read morelimited mobility due to issues with her ankles. After researching online, I came across UGo Mobility. Their positive reviews stood out, so I reached out to them directly. They responded promptly, helped us select the right model for her needs, and coordinated delivery seamlessly. When we arrived, the scooter was already waiting for us at the hotel bell desk--ready to go. Looking back, it was easily one of the best decisions we made for the trip. The scooter allowed us to explore Waikiki comfortably and confidently. We attended a luau, enjoyed a show at the Beachcomber, and navigated the area with ease--all thanks to the mobility and freedom it provided. UGo's customer service was outstanding, the equipment was in excellent condition, and the rental rates were more than fair--worth every penny. I wouldn't hesitate to recommend them to anyone needing mobility assistance while traveling.

very friendly staff. Super nice equipment Overall great experience I would recommendread more

The service and promptness of the service agent was a fast and easy process. We didn't have a long…read morewait at all! They met our needs and explained everything thoroughly. Highly recommend this business to rent mopeds!! Had a great time exploring Waikiki and just found some sightseeing. Charles-Oklahoma

Amazing experience with these guys. Rented a Harley Street Glide for the day. Amazing ride. The…read moreservice at the counter was amazing. I believe his name was Alex. So kind so helpful. The whole interaction was very professional and they gave me a great deal. Highly recommended.

07.04.2025 I honestly wish I could give Motorsport zero…read morestars From start to finish my experience was a complete disaster. The staff were sooooo rude and completely uninterested in helping. If you value your time, avoid Motorsport at all costs. I've never experienced such slow, careless service in my life. I had an appointment booked, but still ended up waiting over an 30-40minutes just to be seen. No updates, no apologies... just sitting there while staff wandered around like they had no clue what was going on... Motorsport should not be in business if this is how they treat customers. I would strongly advise anyone to stay far away unless you want to be overcharged, disrespected and left with more problems than solutions... THE WORST...