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    Waikiki Mobility Rentals

    5.0 (1 review)

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    2 years ago

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    GoGo Rental

    GoGo Rental

    4.5(347 reviews)
    2.2 kmWaikiki

    The GoGo team was friendly and very professional when I rented a Yamaha Bolt for a day ride around…read moreO'ahu. The bike was in very good shape and worked as expected over the course of my 120 mile journey. I would definitely rent from GoGo again.

    We rented some plain ol' pedal powered bikes for the day, and they were total crap. The frame and…read morebrakes were fine, but the shifters clearly hadn't been adjusted in years and the chain was probably an original and skipped all over. They kept shifting out of gear when you didn't want them to (climbing) and not shifting when you needed them to. I said something to the staff when we returned and they just made an excuse about being impossible to stay on top of maintenance when people "abuse" the bikes. My bike even had a seat post that wouldn't lock in - so about 5 miles away from the shop and it had slid down all the was to the frame - I was climbing hills in a bike that wouldn't downshift and a seat about 5 inches too low. The shop knew the post bracket had one stripped nut when they were adjusting it for me, and tightened the other one mightily - but it wasn't sufficient. We got by and made it back safely after putting about 15 miles on them - including a miserable climb to diamond head trailhead. I'm sure these guys have a great business with things like scooters and other more popular items, so I'll avoid giving one star - but they should not send people out on the crap bikes they have. I implore them - just don't advertise renting regular bikes if you can't maintain them at a bare minimum usable level - take them off the menu.

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    Scooter Rental Hawaii

    Scooter Rental Hawaii

    2.3(3 reviews)
    2.3 kmWaikiki

    Oh Where should I start. Rented mopeds for a day for myself…read moreand my husband. We get there, no attendant , obscure instructions by text. There's lockboxes behind a shed in a food truck park. Ok fine, couldn't open the lockbox for my husbands scooter, 10 mins waiting to hear back by text. They may or may not answer the phone. We will get to that later. New lockbox, get the code and key, husbands scooter has a disconnected hose. Another 20 mins waiting for another lockbox code. Finally, we're off. Thank god. We get to the beach. Hang out for a bit and decide to move on. Nope, my scooter wouldn't start. Another 30 mins texting and calling no answer when I called.... I rented them and used my number... surprise, they answered when my husband called from his phone. They told him. I'd need to uber back to the pick up spot, to get a new one. I said at this point I'm over it, just give us a refund, we had the scooters all if an hour and spent an hour waiting around. They said oh we will extend your rental for free for another day, sorry no refunds. Whatever. Next day (my birthday)we scoot to breakfast about a mile away. Ok everything is ok. No issue, we go to leave and my husband's scooter won't start. Another 20 mins waiting for an answer. We finally get the thing started. Praise Jesus. We stop at the store. Guess what? Husbands scooter doesn't start again. Nope, I'm done, luckily we are across the street from the drop off spot. We dumped them so fast. No apologies, no nothing and no refund. Not to mention their scooters are all busted up and obviously not maintained. Dangerous was of doing business. We paid $160 for a few good hours of scooting. Not the greatest service or experience for sure. Straight up not having a good time. Do not recommend at all. Horrible service.

    Rented 2 scooters for the day. After 30 minutes and first stop one of the scooters died. When we…read morecalled for assistance we were told there was no one in the office to come bring us another scooter. We were 20 minutes away from where we picked up our scooters. We were planning a day of sightseeing. We wanted the company to pick up both scooters so we could continue our day and Uber to other places. They would not. Instead they insisted one of us ride the scooter back to where we picked it up and the other Uber. Waiting for an Uber, riding back to town separately was disappointing to say the least. They charged us $53 for the time we had the scooter and we had to pay the Uber to return back. Not even an apology for the inconvenience. Shitty customer service. Shitty looking and driving scooters. Do not waste your time at this rental place. Too many other rental companies to consider.

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    Waikiki Mobility Rentals - scooterrentals - Updated May 2026

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