The GoGo team was friendly and very professional when I rented a Yamaha Bolt for a day ride around…read moreO'ahu. The bike was in very good shape and worked as expected over the course of my 120 mile journey. I would definitely rent from GoGo again.

We rented some plain ol' pedal powered bikes for the day, and they were total crap. The frame and…read morebrakes were fine, but the shifters clearly hadn't been adjusted in years and the chain was probably an original and skipped all over. They kept shifting out of gear when you didn't want them to (climbing) and not shifting when you needed them to. I said something to the staff when we returned and they just made an excuse about being impossible to stay on top of maintenance when people "abuse" the bikes. My bike even had a seat post that wouldn't lock in - so about 5 miles away from the shop and it had slid down all the was to the frame - I was climbing hills in a bike that wouldn't downshift and a seat about 5 inches too low. The shop knew the post bracket had one stripped nut when they were adjusting it for me, and tightened the other one mightily - but it wasn't sufficient. We got by and made it back safely after putting about 15 miles on them - including a miserable climb to diamond head trailhead. I'm sure these guys have a great business with things like scooters and other more popular items, so I'll avoid giving one star - but they should not send people out on the crap bikes they have. I implore them - just don't advertise renting regular bikes if you can't maintain them at a bare minimum usable level - take them off the menu.

just a fantastic group. excellent products with super support. couldn't be happier. customer…read morefocused. what more can you ask for... one of the best small businesses on the island. bought my scooter here and signed up on the spot for their annual care package. shout-out to kevin ... thanks bruddah!

What a fun adventure!! Love our drives and being able to cruise around…read more Do this you will love it!!!

very friendly staff. Super nice equipment Overall great experience I would recommendread more

The service and promptness of the service agent was a fast and easy process. We didn't have a long…read morewait at all! They met our needs and explained everything thoroughly. Highly recommend this business to rent mopeds!! Had a great time exploring Waikiki and just found some sightseeing. Charles-Oklahoma

1000% recommend! This family-owned business was nothing but kind and offered the best prices we…read morefound on the island. Lucky, the owner, was incredibly helpful and made sure we were set with mopeds for the entire week. The mopeds ran perfectly with zero issues. Since these mopeds aren't meant to be driven continuously for hours at a time, we made sure to stop periodically, which honestly worked out perfectly since it was our first time on the island and we wanted to explore and enjoy different spots along the way. We were able to ride within the allowed areas, including to the beautiful Lanikai Beach and Ho'omaluhia Botanical Gardens without any problems. (I 100% recommend doing the Botanical Garden on the mopeds over a car, it is absolutely life changing!) The service was excellent, and we especially loved that they allowed us to park the mopeds overnight at their location, which helped us avoid expensive hotel parking fees. Hands down the only moped company I'd trust! Great prices, great service, and an overall amazing experience!

Must have! Great establishment, everyone there was so kind and I will definitely recommend Waikiki…read moreMoped and car rental to anyone who needs a moped. They have probably the best prices in Waikiki and the service is absolutely amazing 5 Star!

I just moved to hawaii 2 weeks ago, and Marc sold me a GT. I was scared of being ripped off as a…read morefemale, but I came to the right shop. Marc has been so helpful with safety tips, moped knowledge, and how NOT to get mopeds stolen. He is very honest and doesn't try to take advantage. If you're looking for a bike, I would 100 percent go to him.

My pup pooed in the shop!!! The owner? Stepped in it!!! I wanted to help clean it up. He was…read moregracious and gave me a discount on helmet. Very sorry. I love the helmet. He just wanted us out. Sorry

The staff was great and helped us to get Vespa to ride around the island. We wish we had more time…read moreto use the scooters but the time we had them was very eventful. Once you are accustomed to using the mopeds you will truly enjoy the ride! Give them a try but definitely be careful. I recommend getting the insurance!!

Everybody working here is very very friendly, small bike shop with tons of gear. Our scooters were…read morewell maintained even with tons of miles we enjoyed them for the whole week without issues

Oh Where should I start. Rented mopeds for a day for myself…read moreand my husband. We get there, no attendant , obscure instructions by text. There's lockboxes behind a shed in a food truck park. Ok fine, couldn't open the lockbox for my husbands scooter, 10 mins waiting to hear back by text. They may or may not answer the phone. We will get to that later. New lockbox, get the code and key, husbands scooter has a disconnected hose. Another 20 mins waiting for another lockbox code. Finally, we're off. Thank god. We get to the beach. Hang out for a bit and decide to move on. Nope, my scooter wouldn't start. Another 30 mins texting and calling no answer when I called.... I rented them and used my number... surprise, they answered when my husband called from his phone. They told him. I'd need to uber back to the pick up spot, to get a new one. I said at this point I'm over it, just give us a refund, we had the scooters all if an hour and spent an hour waiting around. They said oh we will extend your rental for free for another day, sorry no refunds. Whatever. Next day (my birthday)we scoot to breakfast about a mile away. Ok everything is ok. No issue, we go to leave and my husband's scooter won't start. Another 20 mins waiting for an answer. We finally get the thing started. Praise Jesus. We stop at the store. Guess what? Husbands scooter doesn't start again. Nope, I'm done, luckily we are across the street from the drop off spot. We dumped them so fast. No apologies, no nothing and no refund. Not to mention their scooters are all busted up and obviously not maintained. Dangerous was of doing business. We paid $160 for a few good hours of scooting. Not the greatest service or experience for sure. Straight up not having a good time. Do not recommend at all. Horrible service.

Rented 2 scooters for the day. After 30 minutes and first stop one of the scooters died. When we…read morecalled for assistance we were told there was no one in the office to come bring us another scooter. We were 20 minutes away from where we picked up our scooters. We were planning a day of sightseeing. We wanted the company to pick up both scooters so we could continue our day and Uber to other places. They would not. Instead they insisted one of us ride the scooter back to where we picked it up and the other Uber. Waiting for an Uber, riding back to town separately was disappointing to say the least. They charged us $53 for the time we had the scooter and we had to pay the Uber to return back. Not even an apology for the inconvenience. Shitty customer service. Shitty looking and driving scooters. Do not waste your time at this rental place. Too many other rental companies to consider.

If you're coming to Oahu, and you need to rent a mobility scooter or any kind of products that this…read morecompany carries, you definitely need to rent from them. You can't beat their prices, but most importantly, it's their stellar customer service. Brandy, who is in charge of this company is phenomenal. She really helped me out of a jam at the last minute when I hurt myself during our trip and I needed a scooter right away. Even though she was done with deliveries for the day, she made an exception, and brought me the scooter that same day. Now that's what I call excellent customer service! Brandy went beyond what was expected, and made it able for me to enjoy the rest of my trip with my party. Thank you Brandy. You're really saved the day and I'll never forget your kindness.

Brandy is awesome!! Quick and prompt service !! Hele Mobility is the #1 scooter service in my book…read more!! Go check them out .

Amazing experience with these guys. Rented a Harley Street Glide for the day. Amazing ride. The…read moreservice at the counter was amazing. I believe his name was Alex. So kind so helpful. The whole interaction was very professional and they gave me a great deal. Highly recommended.

07.04.2025 I honestly wish I could give Motorsport zero…read morestars From start to finish my experience was a complete disaster. The staff were sooooo rude and completely uninterested in helping. If you value your time, avoid Motorsport at all costs. I've never experienced such slow, careless service in my life. I had an appointment booked, but still ended up waiting over an 30-40minutes just to be seen. No updates, no apologies... just sitting there while staff wandered around like they had no clue what was going on... Motorsport should not be in business if this is how they treat customers. I would strongly advise anyone to stay far away unless you want to be overcharged, disrespected and left with more problems than solutions... THE WORST...

Don't even hesitate, this is a must do! 1. Have a motorcycle…read morelicense? 2. Have a pair of glasses? If you answer yes to both this is a great experience. We rode all over this island and saw things we wouldn't have seen otherwise. Staff makes this very simple and are very friendly. When we come back I will most definitely do a longer term rental.

I had an experience of a lifetime riding an Indian Scout around the island. I called several prices…read moreand found Chase's to be very competitive for the location right in Waikiki. The process was easy to get going. Maybe 5 minutes. Good helmets. Need your own gloves and other gear. The bikes were beautiful and rode like a dream. A good selection for a small place. The staff was really friendly and you can tell they love riding. The guy who helped me shared his stoke and his normal weekend ride that he does with his sons. I did it just like he said. Cool shirts too!