The Bike Shop is absolutely amazing. I rented a bike over the weekend and the staff was great and…read morethe rental process was very easy. I travel a lot and rent bikes all over the country. It's not easy to find rental road bikes, let alone carbon fiber models. The Specialized Tarmac I rented was the best rental bike I've ever rented. The only down side is that I fell in love with it and now I want to buy one! I will definitely rent from The Bike Shop any time I'm in Honolulu!

Located on King's Street, a pretty convenient location for me since I live in town, they have a few…read moreparkings at the back. I went there to chance a cassettes and redo my bar tape. After a few back and forward discussion, the work order was set, they quoted me a price and they will call me when my bike is done. 3 hours later, when I went to pick up my bike, the technician told me with this new cassette, while I'm riding, I cannot change to certain gear, and if I do so, my derailleur will break on the road. I was like - why no one told me about that before I do the modification? He said he did not know it will not work either, 95% of the time, this set up with work, just that it will not work on my bike. So, end up, he has to put back my old cassette. At lease he was honor about it and do not just let me walk off with my new setting and risk breaking my derailleur on the road. At the end, he did not change me for that cassette work. I appreciate his honesty and workmanship. To be honest, the shop looks a bit old inside but they seems to have a lots of bike parts and accessory inside the store.

just a fantastic group. excellent products with super support. couldn't be happier. customer…read morefocused. what more can you ask for... one of the best small businesses on the island. bought my scooter here and signed up on the spot for their annual care package. shout-out to kevin ... thanks bruddah!

What a fun adventure!! Love our drives and being able to cruise around…read more Do this you will love it!!!

Good customer service. Knowledgeable and quick with bike repairs. Highly recommend their services.read more

Great service and easy process to rent bikes. Will be back. Bikes were well maintained.read more

Great bike service here! Reasonable prices, friendly and knowledgeable staff. Had my downhill…read morebike's seat dropper post replaced by them and works perfect and clan looking install. Mahalo!

I bought road bike accessories from this store that is a Hawaii Bicycling League sponsor. I am…read moreimpressed with the recent improvement in customer service. I received the help I needed to choose a helmet.

I have a broken ankle and needed to replace the brake handle on the knee scooter. We went in to…read moreBIKEFACTORY to see if they could help- immediately they told us they only work on their own bikes. Cool. But can I buy a handbrake? The guy basically went on about it being a complicated procedure, and needing to strip the wire and replace the grips. Yeah. We left. So UNHELPFUL. Luckily- McCully's Bike Ship and Sporting Goods was round the corner. IMMEDIATELY they found a handle and started replacing it for me!! Thank you Matt & Atwood so much! You are amazing!!!

Always a pleasure doing business here! Superior customer service and quality products. I am a very…read moresatisfied customer.

This is the second time I've been here! First time I went on a solo kayak tour, this time I did the…read moreguided kayak tour! Really fun times. Staff is always friendly. I had Morgan as my tour guide and he was very accommodating, knowledgeable, and super friendly! It's a very easy tour, Kailua Beach Adventures makes things as easy as possible. It does require some upper body strength, but anyone at any level can do it! BEAUTIFUL views! 10/10 would recommend.

We had an amazing time on the Kailua Beach Adventure kayak tour, and a huge part of that was thanks…read moreto Morgan! The entire experience was so much fun from start to finish--beautiful scenery, great pacing, and just the right mix of adventure and relaxation. Morgan was incredibly informative throughout the tour, sharing interesting facts about the area, local wildlife, and history in a way that kept everyone engaged. One of the highlights was kayaking out to Popoiʻa Island (Flat Island), which was absolutely beautiful. Morgan did an excellent job helping us navigate the waters both going out and coming back, making sure everyone felt comfortable and confident the entire time. Honestly, Morgan was the best guide we could have asked for--friendly, knowledgeable, patient, and just all-around awesome. We felt safe, well taken care of, and had such a great time. Highly recommend this tour, especially if you get Morgan as your guide!

The GoGo team was friendly and very professional when I rented a Yamaha Bolt for a day ride around…read moreO'ahu. The bike was in very good shape and worked as expected over the course of my 120 mile journey. I would definitely rent from GoGo again.

We rented some plain ol' pedal powered bikes for the day, and they were total crap. The frame and…read morebrakes were fine, but the shifters clearly hadn't been adjusted in years and the chain was probably an original and skipped all over. They kept shifting out of gear when you didn't want them to (climbing) and not shifting when you needed them to. I said something to the staff when we returned and they just made an excuse about being impossible to stay on top of maintenance when people "abuse" the bikes. My bike even had a seat post that wouldn't lock in - so about 5 miles away from the shop and it had slid down all the was to the frame - I was climbing hills in a bike that wouldn't downshift and a seat about 5 inches too low. The shop knew the post bracket had one stripped nut when they were adjusting it for me, and tightened the other one mightily - but it wasn't sufficient. We got by and made it back safely after putting about 15 miles on them - including a miserable climb to diamond head trailhead. I'm sure these guys have a great business with things like scooters and other more popular items, so I'll avoid giving one star - but they should not send people out on the crap bikes they have. I implore them - just don't advertise renting regular bikes if you can't maintain them at a bare minimum usable level - take them off the menu.

Located in Waikiki with a convenient one-way street to practice to get your biking legs back! Lol!…read moreRyan is great! He took the time to get me and my gf setup for the day! These were modern electric bikes and even the gf approved of the ebike. We rode around Waikiki, Diamond Head, and Waialae areas! Reservations is efficiently handed online and everything (helmet, lock, and even a bike bag to carry things! Definitely would do this again with 808eVentures, Mahalo!!!

Had a great time on my scenic bike ride to diamond head tour. Ryan (the owner ) and his wife are…read morevery personable and friendly. I got a private tour from Ryan because the other two people cancelled. Felt safe the entire time and the pace was perfect. The helmets contain mics so you can communicate easily and clearly. The e bikes are modern with 5 gear levels and they also have an accelerator on the handle if you don't feel like biking. I got some great Japanese food recommendations from Ryan and his wife at the end of the tour. Ryan takes pictures during the hike ride and sends you a google drive shortly after the tour ends.

Great service. Great choices on a variety of bikes. Successfully got me to Halona. Great rates,…read moregreat people. Mahola.

Great lil couple own this spot. Super friendly, helpful w/ directions, suggestions & overall…read moredemeanor!! We LOVED riding thru this beautiful city & seeing its soul & vibrancy ! Best of luck Waikiki Bike Tours & many thanks!!!

I have a broken ankle and needed to replace the brake handle on the knee scooter. We went in to see…read moreif they could help- immediately they told us they only work on their own bikes. Cool. But can I buy a handbrake? The guy basically went on about it being a complicated procedure, and needing to strip the wire and replace the grips. Yeah. We left. So UNHELPFUL. Luckily- McCully's Bike Ship and Sporting Goods was round the corner. IMMEDIATELY they found a handle and started replacing it for me!!

The all new bike factory located where Chef Mavro restaurant once stood . Corner of McCully and…read moreKing St.. Inside they have a lot of selection to choose from . Electric bikes , scooters , mountain bikes , kids bikes parts , rims, tires also skateboard. This is their new location the old Bikefactory was on the corner of Cooke St. and Ala Moana blvd . Friendly service once I entered a young man asked if I needed help right away . Support local