Our family had an outstanding experience with Island Divers. We were here for my 13- and 10-year olds to be certified and for me to refresh. Our instructor Amy was fantastic - so incredibly patient with the kids, safety was always first, and she knew how to help them through uncertainty and even accept the dreaded mask-flood with good spirits. Cecilia joined us for the open water portions and was *so patient* and kind with our nervous 13-year-old. We could not have been happier with our experience and would highly recommend Island Divers for educational and recreational dives. My 10-year-old already wants to come back to dive with them again this summer. Thank you, Island Divers and specifically Amy and Cecilia. You're the best! read more

My friends and I recently did a scuba refresher course through this dive shop. We are disappointed with the management of this dive shop and would not recommend it to anyone. To be fair, we're sure covid has impacted the operations of businesses all around; however, what we experienced was not covid friendly nor was it professional. We want to clarify that we thought the instructors were amazing and that they did their best to help us navigate the mess at the dive shop. Here are the ways in which we did not receive the service that we paid for: 1. On their website the refresher course is described as "a full day activity that starts in the morning." In the confirmation email, it said we should show up at 12. Thank god we called and clarified with them and the actual time we had to show up was 9 am. Poor communication on their end. 2. When making the reservation, they requested information about our weight and shoe size so that we could have the right fitting gear. When we showed up, turns out they had several divers go out in the morning so the majority of the equipment was not available. I had to wear a size Large BCD and I normally need an XS. We had to wear fins and masks that were too big. Our instructor told us that the divers would be returning before we went out to the ocean so that we could swap out for better fitted gear. While that was somewhat true, we still didn't get the exact sizing we needed. On top of that, the shop didn't seem to have enough regulators. Our instructor had to hunt down a regulator for our group for 15 minutes. How can a dive shop not have the right gear or enough regulators for each diver? Poor management in booking the dives that day. 3. When we called to make a reservation and asked about their covid policy, we were told that everything was going to be at half capacity. This was simply not true. Our boat was full as was our refresher course in the morning that took place in the pool. At one point there were FIFTEEN+ divers in a very small pool. 4. The refresher course was supposed to be from 9 am - ~11 am. This included getting fitted with the right gear and then heading to the pool. We were expecting at least an hour in the pool to get comfortable again and the reality is that we only got FIFTEEN MINUTES. The pool was completely overbooked with other classes and at some point, we had to get in with everyone else or the dive boat would've left without us. This was NOT sufficient time to get refreshed. Our instructor, Paul, was awesome. He was patient and was trying to get us as comfortable as possible, but it was a very difficult situation to navigate. 5. Something that was NOT mentioned on the website, the confirmation email or on the phone is that the refresher course is off-site at a house. We had originally planned to take an Uber to the dive school, but we were able to get a car at the last minute. Thank god we did because we were expected to take a bunch of the gear in our car and to drive to this location. If we didn't have this car, we would've lost even more time & $$ waiting for another Uber to take us to this location. Again, another example of poor communication from the dive shop. 6. The website says that we will do two 45 minute dives at 2 reef sites. In reality we did two 45 minute dives at 1 reef site. We just moved the boat to a different mooring line at the same site. We know that obviously this is weather dependent, but it was the most perfect day out. 7. This is really minor, but on the phone we were told the dive boat would have snacks & water for us. There were no snacks. Not a big deal, but if we had known, we could've prepared to bring our own. Again, poor communication. We want to give a huge shout out to our instructor, Paul. He was amazing and really patient and helped us out wherever he could. The other instructors on our boat were also awesome (Hunter, Josie, Chandler, Jess, Captain Nick). They made our experience awesome despite all of the hiccups & poor planning on behalf of the dive shop throughout the day. read more

Participated in a club dive & potluck at Shark's Cove last weekend. It was a long drive early Saturday morning to get up there from town, but totally worth it. Very well-organized, dropped off my potluck item and went through registration pretty quickly. Getting tanks and weights were another 5 minutes, and we were grouped into teams of about 6-8. My group was led by Glenn, one of the DM candidates, whom I've done several clean up dives with. Walking down to the "beach" and avoiding all the swimmer/snorkelers/sunbathers really reminded me how much I hate shore dives! Surface swimming out to the mouth of the cove was another argument against shore dives. But once we quickly got on our tank air I quit complaining. Your first time diving in a new area is always so cool- the dive brief gives you some expectations, but you soon find out the ground truth. Shark's Cove has a lot of great swim throughs and ledges that might hide some big sea life. It didn't for me this time, I evidently missed a small reef shark and honu. But I did see one honu, so that automatically made it a great dive day! The potluck items were a great way to pass your surface interval, and as always it's such a great feeling spending time with a bunch of like-minded fellows. These dives convinced me to sign up for one of Island Divers international dive trips next year, can't wait for it and the next club dive! Highly recommend and will repeat! read more

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Had a really wonderful experience in the Discover Scuba course with Ed and Mira! The pool session in the morning was super useful for getting used to the gear and doing the maneuvers without the ocean completely overwhelming you. I tried scuba diving two years ago with a dive shop that just dropped us straight in the ocean and told us to practice taking off our mask and reg. I panicked and had to back out. This was a much more beginner friendly experience! Our instructors were also very good at pointing out the wildlife under water, we saw a moray eel and a scorpionfish, which I would have completely missed on my own. They also took some fun pictures of us on the boat and under water. Also as someone who gets seasick easily, they had ginger chews on board and made that known immediately, which was really nice and helpful. read more

Awesome experience for certified and non certified divers. Started with a two hour training session at 9AM in a swimming pool about 10 min away from the dive shop (took us there by van). Afterwards, they gave us an hour or so to get lunch around the area (tons of places around the dive shop). Boat left at around 1PM and took us to our first location about 20 min away. The water was super clear and we saw tons of animals including a ray, turtle, eels, tons of fish, and more! Made two different stops with unique structure, coral, and animals from both. Davíd was an amazing guide and he took lots of high quality underwater pictures for us which were airdropped/provided through a link to us free of charge. Waves were a little choppy on the boat so might want to take motion sickness medicine. read more

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My brother and I went on a Discover Scuba (zero experience) class with Captain Tim and our instructor, Jess. We had the best time! I wasn't sure if I would be ok learning how to scuba so quickly, but Jess was amazing and helped us the entire time and gave us enough confidence to make it to the ocean floor. Honestly, I was nervous the whole time, second guessing a few times if I could really take the plunge, but I am sooooo glad I did! All my doubts and lack of confidence were completely reassured by our dive team and I can't wait to go on more dives and get my certification! Absolutely recommend Island divers Hawaii! read more

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Called last week and was told they closed at 7pm everyday which is also what Google says. Went to rent gear today, Saturday, at 5pm and it was closed. Sign on the door says normal hours they close at 530pm, but a paper says due to COVID they close at 3pm. I was depending on the gear to dive tomorrow morning and that's no longer happening. Your employees should know the hours and it would help to add your new hours on your website. read more

Amazing friendly staff, funny captain, and amazing diving. What more can you ask for. Sea tiger was epic and the reef dive was new. Had a blast. read more

I went out with Aaron for a 2 tank wreck and reef dive. He chose a perfect wreck with TONS of turtles. It was amazing. The reef dive was also a drift dive where we probably saw 7 more turtles. The crew were friendly and amazing. Highly recommend. read more

Have never been scuba diving before but had a great day out with Island Divers. Safety was the focus of the entire morning, which I greatly appreciated. The afternoon we went to two different dive locations and had a great time. Already looking forward to diving with them again! read more

Andrew and company was awesome ! With a total of 4 dives. Very professional I felt safe with the boat captain and crew. I would definitely recommend this company. read more

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Bad facility, bad training, overcharge. I signed up for an Open Water Diver certification course. I was taken to a tiny dirty pool in some residential home's backyard. I can't believe this is a legitimate facility. The tiny pool was filled with people and sometimes I can't even turn around without hitting others. I don't know some of the diving skills, that's why I paid for this course. I was having trouble with some move. Instead of sufficient training and practice time, only two hours into the pool training, the instructor told me that he was not going to certify me that day. He moved away to teach the other student and left me hanging in the pool. I paid extra money for a semi-private class, there were only two students but I feel I didn't get the training I paid for. After the instructor failed me, I went back to the store to find out what to do next. They told me that I have to get two more dives from them, charged at $140 each, also an extra $100 re-booking fee. I felt like being treated like a fool. I went to Hawaii to have fun, but the whole experience made me cry on my vacation. What a waste of my time and money. read more

Went into the dive shop at the base exchange to ask a few questions and buy some gear with my family. There was only one employee in there and he did not greet us or acknowledge us in any way...when I went up to the counter to speak to him he never looked up from his computer and did not speak. Stood there for a few minutes and he did not once acknowledge my presence ( mind you I was a few feet away from his face). Really bizarre employees with obviously no training or basic manners/social skills. read more

This Shop in the entire Chain of Island Divers shops is the best. The employee's are super friendly. Tere always is considerate and helped me with my needs. He also helped me pick the best product that I needed, it wasnt about the commission for him. They have soooo much business sometimes it can be hard to get what you need immediately. Specifically, It took 2 months for them to VIP a Nitrox tank I turned in. That being said the shop accepts this as a flaw and will do what it takes to insure you leave the shop or boat very pleased with your experience. read more

Loyd was a great guide . Satisfaction guaranteed!! He picked us up from the hotel, had great conversations and helped us prepare for the boat ride. Once getting on the boat, the crew helped everyone based on their certifications. Some people were training and some are certified. They group everyone together. You can also snorkel as a passenger and go on the boat together. Lloyd promised turtle sighting and did not fail. We saw turtles, octopus, star fish, eels and many fishes. Great trip! Highly recommend!! read more

I was referred here for gear rental after I signed up for a freediving (no tank) certification course with Honolulu Freedivers. The staff was super helpful. It was a relatively long drive for me from east Honolulu to Wahiawa and I didn't want to waste a trip, so I called a few times to get info. The person answering (who I later found out was Anna), was friendly, very knowledgeable and never rushed me through any of my questions. Even though the shop services the public, it is located on a secure army base, and Anna let me know the day-pass procedure before I got there so I wouldn't be surprised. When I did got to the army gate (4pm on a Friday), there was no one ahead of me and vehicle inspection and pass issue took under 5 minutes. I used my GPS on base to find my way to the shop. The rental shop is part of a bigger recreation rental complex and is located in the back. So skip the line at the front door and go see a rental clerk at the back room with all the dive gear in it. I was assisted at the store by guy who claimed to be rich and retired so he did his job for the joy of it . In other words, friendly and helpful. He got me through 2 pages of paperwork. Got me the correct gear. I had to swap down a fin size because I wasn't going to be wearing booties, so he had to go to a store room twice to get me a second pair. I also had to get a full wetsuit. He asked me my size and got me what I asked for even though a passing coworker suggested a size down-- great customer service on his part. What I asked for fit perfectly. He brought me out a nylon weight belt before I told him that the dive instructor recommended rubber. So, he had to go back to the store room again to swap the belt. He didn't grumble at all about having to--in fact, he was happy to do so. He did a best guess on dive weights. He quickly showed me how to disassemble the snorkel so I could custom fit it on the mask to my needs. Then he got me cashed out after he found the rate he was looking for and gave me some terrific options for return time. The whole thing only took under 25 minutes--maybe even 15 not counting my wetsuit changing time in the restroom. Pretty quick considering 4 pieces of gear and the two return trips to the store room. I did end up doing an extra rinse of the wetsuit at home before using it. It was adequately clean and in good condition, but it had a musty smell I was hoping to get rid of (the rinse almost kinda worked). Regardless, it kept me warm, I couldn't smell it with my mask on and it didn't fall apart. All the gear worked perfectly through the weekend. The chartered boat (Enzo) which carried the class out on the second day was also supplied by Island Divers. The captain did a great job and so did my dive instructor, I got certified as a freediver at 30 meters. Really a great experience overall! I fully recommend them. And, bonus... I'm told that my rental fee can be used as store credit for the purchase of a full dive set later!! Nice!! Good job, Island Divers! read more

I completed my open water divers certification and signed up for the Easter dive event. It was extremely fun and located at a dive site that had a lot of diverse sea life. The owner, Matt, introduced himself to everyone there and was extremely helpful and knowledgeable about any questions regarding scuba diving. He was also very friendly and caring. When my group got in the water, we had an issue with a mask. He personally swam up to us to make sure we were OK and escorted us down to the dive site. After the fun event, there was food provided and bonus prizes which included an awesome dive computer. Overall, a great experience and shout out to Matt for being awesome! read more

Did the open water course with Jason and Alaina. Couldn't of asked for better instructors, was extremely comfortable and knew I was in good hands. Thank you IDH & thank you Alaina & Jason. read more

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Island Divers Hawaii made my first couple dive experiences amazing! I went out with multiple different staff members but the few who really stood out to me were Mary, Sheila, and Amber! They made sure I was prepared and answered all my questions to help calm my nerves. They made a conscious effort to point out the amazing life under water and teach me about it after. I brought my sister and her boyfriend back my second time because I had such a good experience the first time. Hands down one of the most amazing things I have ever done and this dive company made it easy and super fun!! Can't wait to go back soon. read more

Island Divers Hawaii - Sheila on the far right and Amber on the far left! Mary was taking the picture!!! - Scuba Diving Near Me - Schofield Barracks, Hawaii

My two friends and I had a blast. We saw sea turtles, swam with beautiful fish, and even saw dolphins. Our guide Chandler was the best instructor we could have asked for. He taught us the basics and ensured we felt safe the whole dive. I have recommended this to everyone!! read more

Went on the two tank shallow dive 6 April 2018, and had a great time. We saw tons of sea turtles and lots of eels of all types, in addition to some stone fish and the normal stuff you see. Manny was a great dive master and all of the staff were very attentive to us novice divers which was nice. They were suggestive without being rude or discourteous. The only negative is somehow we left the dock and got to the dive site only to realize that a diver didn't grab a mask and we learned they didn't carry extra gear for either that situation or a failure of a piece of equipment so we turned back and grabbed extra masks etc which to me seemed silly they didn't just carry extras as a matter of habit. Great dive anyway and the delay only cost about 15 minutes, no big deal. Strongly recommend this company! read more

My absolute favorite dive store on the island! I started scuba diving at age 57 this year and this guys really take care of me! No matter what David and Judy the managers are just the best! Does it come to recommendations about dive gear or classes - they always have the answers for my questions and needs. meanwhile I got my certification as Advanced Open Water Diver and Jason and Scott are the best instructors one could ask for- always patient- always professionell and always with a lot of fun they teach you all skills you need! I never felt uncomfortable or unsafe and there is always a warm welcome in all of their stores- often I swing by meanwhile just to say "Hi", ask a quick question or booking my next dive with them! I recommend Island Divers Hawaii to anyone who asks me about scuba diving! Simply the best! read more

Writing this review for the Island Divers Hawaii's Schofield location. I spent this last week getting open water certified through them and had a wonderful experience doing so. The prices were reasonable, good rental gear was included and our instructor Cody was great. He was experienced, knowledgable, patient and safety conscious. The first evening in the pool I had issues and was tempted to give up but he talked me down, worked with me, I did well the rest of the time and thoroughly enjoyed the ocean dives. I look forward to more dives and classes with them. read more

My wife and I came to Hawaii for our honeymoon, we booked an excursion called "day on the bay" through our resort. The excursion was run by H2O water sports. The excursion consisted of scuba diving, jet skiing, and parasailing. Now the scuba diving was sub contracted if you will to Island Divers Hawaii. That was our first event of the day. We started out by waiting on the boat with other guests, we were "sized" for wet suits and off we went, we picked up another couple at a marina across the way. We then made our way out to the dive site. On our way out there Bruce (I think was his name) gave us our diving lesson on a flip book. 2 of the people diving did not speak English so a Japanese book was provided. Our lesson consisted of too many jokes that Bruce cared more about people laughing at than actually teaching us what we needed to know. The Japanese couple had no idea where we were in the book and nothing was done to correct the problem. When we reached the dive site a 10 question "open book" quiz was given for what I presume to be a CYA document. The first time equipment was donned was on the side of the boat in the water. Never once did we try the regulators to ensure they worked, never once did we practice breathing and going over everything prior to being in the water. Now once we were in the water Bruce got in with us, My wife was doing ok, but a little claustrophobic, not once did anyone work with her to talk her through it. My regulator was leaking and I was inhaling water, and despite talking to Bruce to let him know I had an issue....he gave me the thumbs up and said let's go. **Disclaimer** I have extensive experience with open and closed circuit supplied air breathing systems. Now the Japanese couple had gear donned and was in the water, not only did they not understand what was going on but nothing was done to correct it, we were all pulled out of the water and a boat came to shuttle us to the next leg of our day. So instead of working with us they pulled us and sent us on our way. I do not recommend this business to anyone looking to dive, the teaching was sub par, and overall experience was terrible. More focused on the almighty dollar and covering their own asses than the experience of the customer. read more

Just recently got my PADI Open Water certification here. Great shop and instructors, I highly recommend them. I will be doing my Advanced Open water through Island Divers next week! read more

What a great experience! The captain Jo and the crew Maxine were so fun and enjoyable to be on the boat with! We went wale watching and although we didn't see one that afternoon we still had an absolute blast! The next time in Hawaii we will be back to try diving there as well! read more

Had a great dive on the 3 tanker on sun the 15th. Larry max and CPT joe are great. Cant wait till i can go with them again. We did a barge spitting caves and sea caves saw tons of life. Was an amazing time. Dave read more

I recently certified with Island Divers through their Schofield Barracks office. They were extremely helpful in getting me into a class that worked with my crazy schedule, finding equipment and offering a deal I couldn't resist. Josh, the dive instructor was knowledgeable and helpful. He didn't just lecture, he really taught us what diving was all about. Our open water dives at Electric Beach were awesome! Also grateful to the in-store manager, Robert for his patience and help. read more

I have been going to this dive shop for a few months for all my diving needs due to it's location and convenience since we live on base. My husband got his PADI open water here and he loved it. The class was straight forward, the instructor josh was awesome! However, when it comes to renting or buying equipment I'll be going elsewhere. The unprofessionalism of this shop is appalling. I had rented some gear and was dumb enough to not test it before going out, had rented the night before and they gave my rental to someone else and ended up having to use a bcd twice my size, they forgot to put weights in the bag, and the regulator was broken. When I rented equipment the following weekend, they gave me the SAME broken regulator. Always test the equipment. Always. I ordered some boots for my husband and they can't find the order and it came out of my account already, still not sure what happened with that. I've been yelled at by employees there because I didn't put my rental organized the right way when putting it outside for them to check it and when I was letting them know I was outside with my gear yelled and said I'll be right there okay I'm busy. Extremely disappointed. The only people there I like is the old guy, josh and the Asian woman who works there. For classes, great place but for the particular location I'd go elsewhere for equipment. read more

Don't a professional dive shop! I am a open water diving instructor and a miltary veteran this company did not follow threw with what they said and when ask to fix it in any way they said life sucks!! Will be telling every veteran I know not to use this place!! read more