We are so SO SOOOO grateful for this Automotive Repair Shop!!…read more Our previous mechanics weren't being honest with us and messed up some parts of our car so that they could charge us more for services and repairs! But it was also a blessing in disguise... because if it wasn't because of the dishonesty of the other mechanic shop.. we would've never came to C Jae's!! And they're sooo honest here!!! great people and amazing services!!! They helped us fixed the actual problem, fixed some more minor issues for free AND they have life time warranty for the major fixes that they did for us!! They found the root cause of our problems and saved us so much more money!! SERIOUSLY!! I couldn't recommend them more!!!! If you're looking for someone honest, reliable, and great at what they do. This is it! No need to go any where else!!!

Took my car in back in July. It needed an AC recharge. The lady at the front was kind, and quoted…read moreme a 1.5-2 hours for it to be done. After coming back to the shop 3 hours later to pick it up, my car was not at the shop. Turns out they took the car to another shop in town who had the correct machines to get the job done. It would have been nice to know that ahead of time instead of seeing my car driven in to the shop from a different shop. Fast forward to now, my AC went out again several weeks ago and I'll need to take it in once more to inspect what is happening. While this service was cheaper then competitors I feel it may have been worth it in the long run to take it somewhere else because I'll end up paying more to get it done again anyway at this point.

I have been to this other store for a number of different parts for my damn. Each time, a nice…read moreattendant would help me make the selection for my particular need and then helped me install the part. The people who work there are helpful and respectful, even when I was obviously clueless. There are other auto parts stores that our larger or better known, but this one has earned my loyalty.

Ordered 5 cans of white matte paint. In the box came 4 cans of the paint and 1 can of primer. I did…read morenot order the primer. Now I have to drive to the store and exchange the primer for paint. I ordered online because I did not want to drive to the store. So now I waste 1 hr time ($60) 20 miles of gas and mileage on the car ( $6) for an $8 can of paint.

Today, 03 May 2021…read moreis the first day for Mr. Rick, as the Pleasant Grove, UT locations manager. I came in, to borrow a scanner for a check engine light issue. Rick understood what common issue associated with the code was for my vehicle, Suggested the replacement part that would clear the code. $8 and 15 minutes later And here we are

Jay is the best employee at this O'reilly he is very kind, and knowledgeable. He is very helpful,…read moreand I hope he is appreciated because this is the best customer service I have received in a very long time. Thank you Jay for being the best! I'll definitely come to this O'Reillys more.

I bought a headlight bulb and didn't know how to replace it. I looked online that O'Reilly can do…read morethat for free. I arrived and asked a staff member to help me. His name was Skylar, and he was very friendly, and the process for changing the bulb only took like five minutes. I don't know much about cars, but Skylar was nice and patient in helping me. Even though I didn't purchase anything at this place, they still offered this service for free, and I appreciated that so much! AND they provided good service. I checked later that the bulbs are the same price at this and other auto shops, so in the future, I'm definitely buying the parts and getting it fixed here instead of going to any other places! Thank you, O'Reillys!

The guys here were super friendly and knowledgeable. They gave me honest opinions and didn't try to…read moreupsell anything. I didn't need more people like this in the car business.

Transwest is great salvage yard. Their inventory is enormous, and well organized. A typical…read moretransaction works like this: -- Customer walks in, tells manager at counter what he's looking for. -- Manager checks computer inventory for cars matching customers request. -- Manager calls yard employee who comes and retrieves customer. -- Employee and Customer ride in yard-car to the appropriate section of yard and employee pulls off part after customers approval. -- Employee and Customer return to office where manager prices the part for the customer and transaction is completed. Customers are generally not allowed to pull parts themselves. Speaking Spanish is helpful here, but not necessary. Their minimum charge is $35, so make sure you need more than just a radio knob when you go. Sandals are not allowed in their yard so wear shoes when you go. Their yard employees are extremely patient and courteous. They'll spend as much time as you need to get the right parts. A tip might be nice for the yard employees, though it's not asked for or expected. Their hours of operation could be better. 8am-5pm M-F. Closed Saturday. I'd like to shop here on Saturday when I'm working on project cars. Or very early in the morning. I'd also like it if they allowed customers to pull parts themselves.

what idiots they said they don't sale windshields because they don't have the tools to extract,…read more your a business invest into the tools !! i got one for $15 dollars and latest and greatest tool that a lot of windshield replace workers use just little over $100 for some,they would earn that money back in no time. poor way to run a parts business

EDIT / UPDATE: Changing my rating to 5 stars strictly…read morebecause of the General Manager, David Smith. After a very frustrating experience with staff on the floor, David personally stepped in, stood behind his word, and made everything completely right. He operates with total integrity, and I would gladly do business with him directly anytime. That said, my advice to anyone visiting this dealership is to steer clear of Swan. Swan was rude, degrading, and completely lacking in basic customer service. Dealerships live or die by their reputation, and management like David is the only reason this location retains my trust. If you go here, deal directly with David Smith--he is an outstanding GM who actually cares about doing right by his customers. ORIGINAL 1-STAR REVIEW: Save yourself the stress: Bait-and-switch pricing, unfulfilled promises, and useless service scheduling. I will never buy another vehicle from Doug Smith Kia, nor do I recommend them to anyone looking for honesty or reliable service. Deceptive Pricing & Undelivered Add-ons on New Purchases I came in to buy a 2025 Kia Telluride expecting to take advantage of their advertised $5,000 off MSRP and 0% financing deal. Instead, I experienced a complete bait-and-switch. They refused to honor the full $5,000 discount (only giving $2,500) and jacked my interest rate up to over 6%. To make matters worse, I explicitly negotiated interior and exterior ceramic coating into my deal. When I took delivery, I asked if the coating was applied, and the salesman shrugged with a vague, "I think so." I later confirmed it was never applied to the inside or outside of the vehicle. They simply threw it through a car wash and called it good. Selling Defective Used Vehicles & Zero Service Availability I also purchased a 2017 Honda HR-V for my son after being repeatedly assured by sales that the vehicle was in "perfect condition." Just two days after driving it off the lot, I found oil leaking directly onto my driveway. When I called their service department to get it looked at under warranty, they refused to take it in for nearly three weeks (October 5th). So now a car I just bought has to sit unusable in my driveway while it actively leaks fluid. Broken Service Scheduling Do not fall for their claims of an "Express Lane." If you need routine maintenance or an oil change, there is no such thing as same-day service. You have to book weeks in advance just for basic care, making their service center completely inconvenient and essentially useless if an urgent mechanical issue pops up. Doug Smith Kia relies on pushy sales tactics, false advertising, and terrible post-sale support. Save yourself the headache and take your business elsewhere.

Do not take your Kia to Doug Smith service in Lindon,Utah. Very dishonest business practices. Took…read moremy Sportage into them because it would not start. I took it there because they told me it would be under warranty. After looking at it they said I was 2 weeks outside of my warranty and I needed an alternator for 1600 dollars. After 4 days the told me I could pick up the car it was fixed. Next day it would not start. I replaced the battery for 200 dollars and it has worked fine since. Clearly it was the battery all along they just wanted to charge me 1600 for an Alternator. Bad people.

Honestly they are great when they are open. But if you try to go based on the opening hours for…read moreGoogle and Yelp they are no where to be found.

Went in to get my battery replaced and installed. The guy with the tattoos on his arm refused to…read morehelp me install it. I even called beforehand to ask if they install car batteries and they said yes. But the sales manager kept lying and making excuses on why he won't help me out. Horrible Customer Service

Stopped here to grab a battery for my husbands truck. Staff greeted us right away and asked if…read moretheir was anything they could help us find. When we told them what we were there for, they helped look up our model right away. They even offered to test the old battery to make sure it was the issue. Very knowledgeable staff and friendly. We were in and out with what we needed in no time at all!

Lindsey and Jaden helped me with getting the right parts and were great and installing it in the…read morerain and patient helping out they were great!!

Ashton saved the day! Honestly, I couldn't say anything better for the support, quick response,…read moreimmediate action, and fair pricing that my family and I were provided from Ashton and the team! We were in a predicament with having our tire bearing of our camper completely break and had to tow it off the highway. Ashton was able to answer the phone immediately on a late Saturday afternoon, gave us directions to the shop where we could have it towed, and was able to look at it first opportunity they opened back up on Monday and get it fixed and have us back on the road hours later that same Monday! He was communicative, transparent with the price which we felt was fair. Thank you for getting us back on the road!!!!

I've been coming here for nine years, even when they were up on State Street. Mo knows auto…read moreelectrical and he's been able to diagnose and fix any vehicle I've brought in.

Terrible, i bought parts to rebuild my alternator and they sold me a bad part then when i…read moreconfronted them about it they told me i broke it and that its my fault and they cant return it and i tested it at work, (i work for a auto parts store that supplies them with some of their parts and i'm a mechanic), then they called me and the rest of our employees stupid and told me that we don't know crap. I refuse to even walk in there or even suggest this place to people i don't like.