I bought a Tonto cover for my F150 about two years ago. The side seals cracked, so I went to Sam T Evans to purchase new seals. I spoke with Taylor about the new Seals. He looked up my old invoice and said let's try to get these under warranty. Two weeks later Taylor called and I had new seals waiting for me at no cost. Taylor went out of his way to help and even refused a tip that I offered him. Outstanding young man and business! read more

Helen is fantastic to work with. We had a big problem with some old paperwork, and she really helped us out! It's nice to find a person who cares and is willing to go the extra steps to help a customer. Truly appreciate her dedication to customer service! L Waters Eagle Mountain City read more

Terrible all around! My Leer truck shell has had a couple major material defects since installation just over a year ago. The first was covered under warranty, but cost me time and two round trips back to Midvale. However, Sam T Evans claims that the second defect is not covered under warranty since it's 14 months since they did the installation, despite Leer's lifetime warranty which covers material defects -- Sam T Evans refuses to honor that lifetime warranty. Don't do business with Sam T Evans, their customer service is poor, and avoid purchasing Leer products, their quality is not what it used to be. At nearly $4000 for my truck shell, I don't expect to be putting more money into repairs for material defects at the 14-month point. read more

They super nice when taking my deposit. Now I've been deserted. Was told 5 to 7 weeks to complete. I'm now 10 weeks out with absolutely no follow up from sales dept. as to when. I call, answer is..."I don't know" I think the Leer product is good. Just don't go through SamT Evans. read more

I took my 2021 tundra here to have it fitted for a shell that would be great for camping, dogs, and art shows. These guys did not disappoint. They were quick and kind, and showed me a lot of different options without any pressure. I ordered, and the shell came two weeks sooner than anticipated. They also worked extra hard to get me in quickly to have it installed, just in time for my art show. They didn't have to, but they did. I would absolutely return. Thank you! read more

Too bad this is really the only game in town for Leer. Absolutely terrible and rude service. Don't count on them to help you out after you purchase your shell here. They can't even bother to answer the phone, let alone help with any problems. If you show up there, you probably talk to some pretentious jerkoff and leave pissed off. read more

This is a case where buying local is not an advantage. The short - They will say anything to make a sale and don't stand behind their products. The long - Years ago I bought some tube steps and unbreakable lexan bug and stone deflector. Fast forward a couple of years and I discovered a hole in the deflector and a dent in the hood. I called up Sam T and they said they would not do anything, not even replace the deflector they sold as unbreakable. Next the tube steps they sold me wouldn't rust, well they're rusting through. I give up. Thanks goodness there's online shops for this stuff now. read more

Had a good experience here with the first truck. Had a hard top and rhino line done. Looked very good. Spent about $2500 there the first time. I just took my brand new ford there. This was a horrible experience. Spent another $1200. For a soft top and turbo liner done. When we got the truck back the top looked good. But the turbo liner was bubbled up and looked horrible. I am not from here and travel a lot. When my wife contacted them they just told her that it has never happened and they wanted pictures. They were not willing to work around our schedule. And not give any kind of refund. This turbo liner will not last and I will have to get it re done. Does not matter how much money you spend here. It's all about there pockets. I have never wrote a review on yelp before. But this place deserved one. read more

Sam T Evans - Terrible craftsmanship! - Auto Parts & Supplies Near Me - Midvale, Utah

I purchased a truck bed cover 5 years ago from the Midvale store and have been very happy with the truck bed cover. last month my truck was involved in a fender bender, which unfortunately jacked up my roller cover. I stopped by Sam Evans, without an appointment , by chance that they could repair my roller cover. They were very professional and friendly. Not only did they repair my top, they refused to charge me for their prompt and friendly service. I would highly recommend this local company to anyone looking for a truck top, cover or any other of their many accessories. Thank you again for the professional and very friendly staff. Barry M read more

Bought a hard cover a year ago. Can in today with two issues, a broken latch and the hard cover had shifted on the bed. Both problems were my fault. The guy at the counter fixed both problems in 5 minutes and didnt charge me for the latch. Will be buying more accessories from these guys. read more

I recently bought a camper top at Sam T Evans for my 2003 Dodge Dakota pickup. Unfortunately the color was a few shades darker than the paint on my truck. I couldn't tell you whether it was anyone at Sam T Evens or the factory that made the mistake. The good part is they more than made up it by getting a local auto paint shop, at their own expense, to fix the color and had it done within a week. They also took off the disposal charge for my tonneau cover. I have had the camper top on my truck for nearly two weeks and I just saw that a minor, but very obvious, dent on the outside part of the truck bed was gone. Someone at the dealership fixed it and didn't say a word. That was pretty awesome. read more

Called today and spoke with a nice lady there at the Midvale location. Asked for a shell for a 2020 RAM 1500 5'7" bed. She said she had a silver one on the showroom floor, and they could put it on same day (not installed, I'd have to do the wiring - not a big deal). She asked if I wanted to hold it as I have just over an hour drive. Put $500 down, got situated, and started the drive 15 minutes later. It took a few minutes to talk to her as she was otherwise occupied. She walks out, points at the topper and says "Oh no, I hope I did not tell you the wrong thing" after looking at my truck. She says, the topper I told you about is for a 6'4" bed and your's is a short bed. I told her, just as we discussed and "she said" you even gave her the measurements. At this point I have an hour plus into the drive and wait, so now I'm looking for any port in a storm. They tried to fit a Nissan topper on the truck, and the color was a very close match, but it was too narrow at the cab, too wide at the back, and a full 2" short. She also called around to see if other dealers had one, but no luck. Hats off for them trying to find a fit, but this is where any niceties end. At this point I was sent on my way with a hearty "Oh well," and was now obligated for a drive at the start of rush hour back to my home now over an hour away. Way back in 1997 I bought a topper and bed kit from them for my 1997 Ford F-350 and that was a fiasco. The longer it took them the more the price and excuses increased. This was a long time ago, and staff's change, but I overheard a guy on the phone talking about how he got there in 1997 and thought I recognized him. By the time they got done with the excuses I was then $270 over the price we agreed too. When I got home my wife asked, "I thought you said you were never going to buy from them again?" As it turns out, in spite of trying, I guess I will never be buying anything from them again. read more

I'm am not overly impressed with the customer service . I called to explain that I had lost a screw securing the door on my topper. Was told to bring it in, and a new screw would be installed . But I am 250 miles away. I asked them to mail me the screw and was initially told they could not do that, reasons were lame. After complaining that I had purchased a $2100. 00 topper, only then did they say they would send me the screw. Today, an empty envelope arrived, no screw. You would think more attention would have bee paid to taking care of the problem. Problem was solved with some searching locally, .......32 cents! read more

I was at my brothers in the Salt Lake area and decided to go looking for a new tunneau cover for my pick up. We went to this establishment and spent about a half hour with the Sales Manager Ray discussing the positives of the cover I picked out. One of my concerns about my current cover was that the locks were always breaking. This was on a Tuesday and I was leaving town the following Monday. Ray was confident he could order the cover and I could have it installed on Saturday. I gave them a $500 deposit. On Thursday I went back in to check on the cover. It was in. Ray & I walked into the back office where there was a board where they had all the scheduling written on. He scheduled me for 10 AM on Saturday. My brother and I went in on Saturday morning around 945. We droppd the truck off and then I droppd my brother off at the gym. I ran errands and a couple hours later went and picked my brother up at the gym. We went to lunch then went to Sam T Evans to pick up my truck. When I walked in the front at the counter, the person who I assumed was the manager for the day, I asked him if my truck was ready. He asked," is it parked out front"? "No", I said. Then he laughed, and said,"then it ain't ready". I walked in the back where the trucks were being worked on and my truck was in one of the bays. But it was clear it hadn't been worked on. I asked someone who seemed to be supervising installations/repairs and he said," you're appointment isn't until 2 PM". I replied no, I was standing in front of the board when Ray wrote my appointment time. He disappeared and came back a few minutes later apologizing. "We will get right on it as soon as we are finished with this truck". I'm wondering, why do they have to finish with that truck? What time is his appointment? By this time it was 3 hours later than my appointment and they hadn't even started on it! An hour later it was done and I finished the payment. On Monday I left for Moab and a conference. Within 10 days the lock/opening mechanism on the cover would not work. Of course, it wasn't very convenient to run back up to Midvale to have it repaired. A few weeks later I was finally at a city big enough to have another camper Store who could fix it. Based on my experience with this company, I could not recommend them and I certainly wouldn't use them again. Despite the problems, a better attitude whould have helped! read more

Great experience with this company! Tyson helped us choose a locking retractable cover for our new truck bed. He demonstrated several types and was knowledgable about them. He also was able to get the interior of the truck bed coated and the cover installed in less than 24 hours, as we were going on a trip. Fair prices. Friendly employees. Quality work. Thanks! read more

I was told by the manufacturer to bring my LOOK trailer to Sam T Evans, but I had bought from a competitor that now had a warranty issue. I was hesitant because I had dealt with these people in the past on a LEER truck cap I had bought years before and had issues with. I thought ok all I wanted them to do was look at it so we could get some parts ordered and be on my way. I waited for a half hour before I was helped and when the issue was looked at they blamed it on me. When I said I didn't do it they told me to take it somewhere else and walked away. I was not surprised with how I was treated being my past experience and other reviews of this business. I urge other customers to steer clear of Sam T Evans as there are many other well established companies with far better customer service and expertise. less " review photo read more

Sam T Evans - Auto Parts & Supplies Near Me - Midvale, Utah

Don't go here they are greedy, rude and will not negotiate. They quoted me $300 on a job then when I went back in they said it would be $500 they are dishonest and have the highest prices around. read more

These guys sell great products and they are great to work with as well. We have bought several Yakima and Thule racks from them and they are still working great ever since we bought them several years ago. I would recommend this company to anyone looking for truck toppers or other aftermarket accessories. read more

Kim helped as with a warranty issue from a product we purchased in Canada. Wow, I can not tell you how fantastic she and the team at Sam T Evans was for helping us. We will definitely look to them for all our future needs. read more

My experience might come down to the worst buying, delivery, and ultimate customer service experience I have ever had. I would recommend driving 1200 miles to get your shell from another dealer if you want it installed on time, at a fair price, without too much hassle, and at a fair price. DO NOT BUY FROM Sam T Evans. You are warned read more

Staff was friendly and professional....however didn't quite take care of me. I live downtown and drove out here 7 times to get the shell fit and bedrug problems addressed. Approximately 4 of those times they did nothing for me because apparently the sales staff and installation staff were not communicating. My bedrug adhesive strips began failing immediately and they would do nothing except order a new set and charge me. Instead I called bedrug and they sent me strips for nothing. Recently I got a new truck and asked if as a courtesy they could reinstall the bed strips for me given all the time I took off work and gas spent going to and from. They said they couldn't do anything. Next time I'm going somewhere else much closer who stands by their product and installation. read more

Best service I have ever experienced! These guys rock. I had them repair the locking mechanism on the shell and replace the struts. So fast and so professional. I was treated with such respect. These guys really made my day!! read more

Josh, Bill and Ray are top notch guys that run a top notch company. I have been using Sam T Evans now for sometime for all my 4X4 needs and they are the best in the business. I stumbled onto them when I needed my Leer bed cover adjusted. They took great care of me and their prices were unbeatable. Leland was the technician that worked on my bed cover and with what was supposed to take 2 to 3 hours to fix, he was able to do in 1, saving me a lot of $$. That kind of customer service will keep me coming back for many years to come. I love companies that understand the value in good customer service. Keep up the great work guys!!! Jake Taylor read more

I could not be happier with the service and friendliness of the folks at Sam T Evans. I have purchased and had installed 2 major accessories for my 2012 Dodge 2500. Each time I have been happy with the service, price and installations. I love Ray's sense of humor. read more

Sam T Evans of Midvale have been great for us to work with for years. Staff and owners have helped us outfit several vehicles with both Thule and Yakima ski racks as well as bike racks . They know their products well and have kept us very happy hauling all our recreation ! We have also bought several truck and trailer parts and accessories. Nothing but pleased with everything. Sam T Evans is an excellent place to do business. read more

Needed some mats for my son for Christmas, they went out of there way to order them in and get them here for Christmas even though I ordered only a week prior to Christmas. The lady on the phone was extremely nice and went out of her way to help me. When I went to pick them up on Christmas eve, she wasn't working but several guys were at the front desk and was more then willing to help me out. I've bought from this shop several times and with no regrets, every time I get the best product and the friendliest service. My Dad also shops here and loves everything he has gotten from bed liners, bug shields, Tunneau cover and last to chipping his truck. They do awesome work, and have the friendly staff working there. They take great pride in what they do!! I would highly recommend this to all my family and friends. read more

Freindly and Fast. They had what I needed and the Salesman knew his stuff. Great experience.

Bought an enclosed trailer for our dirt bikes. We shopped everywhere and got the best price here. Great service and the trailer is perfect.

Great service on my 2010 Nissan Frontier. Great office manager too, I'll keep coming back for any truck add ons. I love my Leer trilogy.

I have been doing business with Sam T for 20 years great company great products and excellent customer service! Thanks Ray & Bill

Absolutely fantastic customer service! I walked in not knowing exactly what I was looking for and what types of products were available. Val set me up with the right floor mats and cargo liner for my husband's SUV. He was knowledgable about the different types of products that are available and was extremely patient in helping me choose the right ones for us. I am happy with the product and the price I paid. I HIGHLY recommend Sam T. Evans for any and all of your truck accessories. Thanks! read more

Terrible incompetent customer service. I had them replace the door on my Leer top. They forgot to add the foam strip where the top touches the tail gate and it really scratched up the paint. They refused to have the paint touched up professionally. After multiple phone calls and an in person visited the manager agreed to buy me some touch up paint. Like that would help much but I told them to go ahead. They said they would mail it to me. Two weeks later they called and said I could pick up my paint in person. I told them I was a 40 min drive and to mail it to me like they said they would. He had the audacity to tell me we can't ship paint in the mail because it has chemicals in it. What a load of crap. Just because they are too lazy or incompetent to mail it to me he tried to give me this BS line. I would not trust the people that work here. read more

Took my truck in about 2 years ago to get a topper for my truck. I was pretty happy with the top for my truck however. When I went to pick up my truck from Sam T Evans there was an obvious chip on my brand new truck top. I asked them to fix it but they said they would have to contact the manufacturer and probably have to just replace the whole thing. They said they would call me once they talked to the manufacturer and let me know. That call never happened so I let it go because it really was not a big issue for me. So about two weeks ago I took my truck back to Sam T Evans for them to install some trailer brakes and a seven pin trailer hook up to my truck. Took my truck in at 1pm. They said it shouldn't be more than an hour. I sat in the waiting room for three hours before someone finally gave me an update. They said they couldn't find the factory wiring for my trailer plug and needed to have it overnight to figure out the problem. Very frustrated at this point because they could of told that to me 3 hours prior to me wasting a half day sitting in there crappy waiting room. So i left my truck there overnight. Called in the morning and they ran into another problem. They actually just wired the trailer plug and now they could not get the running lights to work. Advised that I needed to take it to a dealership to figure out the problem. Ray advised that he would show me the problem when I picked up the truck so I could let the dealership know. When I went Sam T Evans to pick up the my truck they kept me waiting for 30 minutes just to pick up my truck. As if I had not waited long enough. Watched the customer service guys help everybody and their dog but me. Finally I grabbed one of the sales people and demanded that they help me so I could stop wasting my time. I would not recommend any one go to Sam T Evans. There customer service is badly in need of improvement and it seems their Techs are not very experienced. read more