I've spent thousands of dollars here and I'm a regular customer, if you go in and there's an older…read moreguy working at the counter I really do wish you luck. He has been extremely rude with me each time Ive come in. Just today I ran in for a quick last minute part and as I was grabbing the stuff off the shelf, he said that's real cute, but we're closed get out. There have been good employees here and bad employees here, and after many times of him being so short with me, I think it ruined it for me. If I see him in the store again, I'm just not gonna go in. Crazy experience

Was greeted and asked If I needed help. I asked for filters for my year and model car. The clerk…read morefound the items on the computer quickly and confirmed they had them. He charged me for both items. He then asked me if i could find my items myself on the shelf with the numbers he scribbled down on a little piece of paper. I was surprised because it wasn't busy at the 6:00 hour and there was only one other customer in the store. I guess I was okay with getting my items off the shelf myself. I had never shopped there so I was not familiar with their inventory system. Found one, could not find the other. I asked another floor clerk there. He was helpful. He could not find the it either. He asked the fellow the took my money and he said something to the effect, "Oh yeah! They just came in today and they're in the back." Am I asking too much for full service after payment or is this the new model of customer service?

Great product and service. I needed a new battery on a Sunday morning. They gave me all of the…read moreoptions and even installed it for me.

Great service and always have the parts or products for our vehicles. Very convenient and good…read moreprices. Staff is great and helpful.

Had to deal with some batteries and related issues. WALTER in parts did a phenomenal job at…read morecustomer service and took the headaches away. Bravo! Five star rating here for quick, friendly, knowledgeable service.

The parts team at this NAPA Auto Parts store are amazing! I needed a new headlight bulb and license…read moreplate bulbs for my 2016 Mini Cooper and they were not only super helpful, had the parts in stock, gave me installation tips, but saved me a few hundred dollars vs the egregious quote I received from the Murray Mini Cooper service department, who tried to cheat me out of $1000: "I had my 2016 Mini Cooper Countryman serviced at Murray Mini Cooper for an oil change, which they did just fine. But they wanted to replace my water pump and pulley for $650+ because "there were surface cracks" on the water pump pulley. And they wanted to replace my license plate bulbs for $95 because they were burnt out. I've owned 4 Mini Coopers; surface cracks on the water pump pulley are expected; "Surface cracks (1) form on the drive pulley over time. These cracks are normal and have no effect on the integrity of the friction surface..." https://static.nhtsa.gov/odi/tsbs/2015/MC-10147906-9999.pdf And I bought new license plate bulbs at Napa for $14, popped out the license plate lamps with a pocket knife, and swapped out the bulbs in 5 minutes. Mini of Murray suggested repairs that were not needed. Shady service department. I'll be posting my experience on Social Media and warning all other Mini Cooper owners. Shame on your service department! Shame shame!" Love you guys at NAPA Auto Parts - you rock!

This will be long because these guys deserve a proper review. We were in town from Las Vegas and…read morewere staying in Provo. All the eletrical in our car went out we assumed we needed a battery which is something we change out every few years because Vegas summers are brutal. We changed it out but the battery light kept flashing on and off we thought we need to drive the car so the battery can juice up the car. We drove from Provo to SLC for a graduation and on our way back at around 9000 S. the electrical started going out again and we pulled over at a Maverick. We were told after making a call to a shop that its probably the alternator considering the battery change didnt fix the issue. They also told us that they werent available to take it until the next week which wasnt an option for us because we had to get back for work. I went on Yelp and Best Buds Mobile service popped up with 5 star reviews so I called. The gentleman that answered was genuine as explained that we thought it was the alternator. He gave me a quote that was within what I was willing to pay. I asked him if he had a number to a tow place so I can get it towed to them. He said "its ok we come to you". I was surprised but then "duh" it says "mobile" in their name. He also told me it would probably be about and hour and a half for them to repair. WHAT! It really did seem too good to be true. The shop we had previously called quoted us double what these guys quoted. They literally showed up within 30 min they arrived at that Maverick parking lot and probably less than the time frame he told me it would take them to fix it we were on our way back to Provo and now we are home and our car is running perfectly! These guys are a gem! I Googled the cost to replace the alternator and they were within the range. So Im going to say they are honest. I wish they were in in Vegas. But now we know if there are any car repair needs for us when in Utah or our family we will be reffering Best Buds Mobile Services. Thank you for the best auto repair service we have hands down ever had!

My sister and I we're stuck in Park City yesterday with a battery in my car that was leaking. I…read morefound BestBuds on another review site and because they were rated so highly I decided to use their services. My mechanic was skilled and quick, it only took him just a few minutes to change everything out and I was set to go. Price was fair and I'm happy with the service and the techs they sent who were courteous and friendly. I've added them as a contact for future repairs, so I'm recommending them here for anyone else that needs auto servicing.

O'Reilly has always been great to work with. Scott is a rockstar with the information and fast…read moresupport. Best supply store in the valley.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

A couple of weeks ago I needed windshield wiper blades replaced. I had forgotten the parts store by…read morethe same name (Pep Boys) where I used to buy wiper blades next door had closed, so I bought the blades at another store, where no one could get them installed. Due to a bad shoulder I have difficulty doing this task on my own. I went back to Pep Boys and since they had the same brand of blades on the side of the repair shop, they were willing to install them even though they weren't the actual parts store from years ago nor the place where I bought the new ones. The installation was free. Would go there again for the service.

their customer service told me that they were only going to take about an hour to change brakes,…read moreand told me a price of $100 with a discount they currently had going on, and then after waiting for 2 hours they came back saying it was going to be $350. I would never go to this shop, and I would never trust what their customer support says.

Emily was amazing! Obviously any inconvenience with your car is the most annoying thing ever, so…read morehaving to go in and try to figure out what I need to fix it is my worst nightmare. But Emily was cheerful, eager to help, and made all my stress go away! She gave me real advice and sent me on my merry way, in and out in less than 5 minutes

I left my truck overnight and needed a new battery because I didn't have a good battery my windows…read morewhere down Peter taped bags to my window to keeps water out so nice and fantastic service I'd keep him around .

I recently needed to find a hitch for my girlfriends car, not only were they super quick to respond…read morebut they gave me a fair price as well. The part was in great condition for what I paid for it and I couldn't be happier. Definitely recommend them, and will definitely return.

Purchased a 200$ turbocharger that was supposed to be in "new condition", after 2 days it failed…read moreand all small auto wrecking refused to make any effort to help with a new part or refund. I would never recommend this place to anyone!

For the most part our experience was good but be aware you need to be on your toes when negotiating…read moreas some of their procedures or perhaps my experience was somewhat preditory. We have had a bit of a nightmare with cars lately (not Mazdas) ranging from going down a financial black hole with a used car we had and dealing with a buyback from another dealer on a lemon. Cars were stressing me out and we decided to help my son out by assisting with a purchase of a newer vehicle. We were drawn in by what seemed to be a great deal on a certified preowned vehicle at Tim Dahle Mazda Southtowne. I had read that there was a lot of hidden fees so once my son was interested, I went back and spoke to the sales department on what the true price of these vehicles were. There was a certified vehicle listed for around 25K and when I first inquired, they didn't disclose any additional fees. When I went back to verify another sales person told me there was a near 3K non negotiable certification fee. If it isn't negotiable, it should be disclosed and nowhere that was reasonable was that the case. Now the certified vehicle was near cost of a new base model (probably their intention). At my ends whit, we decided to purchase a new base model and I showed the ad to the sales person which vehicle we were interested in. This is the point we were fully taken advantage of. My sales guy (who we liked) wasn't there yet and the Sales manager Juan was helping us. I showed him the car we wanted in the ad. I told him, I was going to lend my son some of the downpayment to get the payment to one he could afford. We worked with downpayment amounts until we got to the right number. What I didn't know or was ever told was he added 3 extra things to the price that I wasn't offered that was over $1100. That was $1100 I would not have had to put down. These items were for Red Alert?, Theft protection and an oil change program that didn't even apply to my vehicle. FYI, If they add these items, they can be found on page 2, sec 4 letter I of the contract. I trusted their integrity but This was very deceptive. I also told them I did not want to discuss an extended warranty with finance as we had no interest in it yet and regardless I was nearly in an argument with finance about this. They also do all contract stuff on a computer screen that was hard for me to read. My finance gal once we got past the warranty stuff was accommodating but she failed to send me the contract and I had to reach out the next day to get it. All in all my experience was good and would have been great if they didn't add fees without my knowledge. I worked with finance and Jordan and Brinlee tried to remedy issues. Unfortunately it took 4 months to finally close the door on this due to several issues in accounting. Even once things were done, only part was returned to principal, the larger part to payments accruing interest. It was maddening and honestly a less detailed person would never noticed they were being ripped off. In the end, Brinlee and Jordan made it right and I am grateful for their patience with the situation as they were not responsible for the indiscretions. In Summary, the sales people seem great. Finance was good. There must be pressure on the team for added services, perhaps bonuses or penalties they get selling crap you don't want. It is one thing to be offered, another to deceptively add things not listed on the sticker price and not tell you. All in All, If you come in expecting a "Buyer Beware" situation, you should have a good experience. It truly shouldn't be that way but some will say, "What would you expect from a car dealership" and I would say, honesty and integrity as done by other dealerships in the immediate area.

All the horror stories are true. Won't call you back just to get numbers because they want to hit…read moreyou with hidden fees/addons in person. Go literally anywhere else.

Superb customer experience, I felt I was at home with the great advice and assistance replacing my…read morebattery. Thanks Casey!!

Can't say enough about the customer service I received last week. Went in on a freezing cold night…read morewith a dead battery and a headlight that was out. Tori went above and beyond to help my niece and I. Will be a loyal customer to this location after receiving the service we did from Tori.