We were sent to Fair Auto on a recommendation of a friend. We were on the fence about getting rid…read moreof an old car or getting it up to speed for our teenagers to drive to school. The car was fixed for a fair price and works great! We have 2 more cars we will take back to them.

Fantastic experience - fast and the lowest price, less than half of what the dealer quoted. If you…read morewant an honest mechanic in southeast Provo - go here!

Too busy scrolling their phone to help find a part.... I startled the guy when I asked for help…read more He wasn't willing to look up the part or come from behind the counter to help me look in the aisle for the part...

I needed a new battery and installation. Their service was fast and efficient and had me on my way…read morewithout any hassles. So glad to have this place in Springville.

We took our Jetta here when the check engine light came on right before the registration was coming…read moredue. We knew the code and then they helped investigate the best resolve and they were super helpful, thorough, and totally reasonably priced. There was no pressure and a clear explanation of what was going on. They text and email updates, recommendations and quotes, and went the extra mile for us to be sure things were done in time for our deadlines, and even checked in after hours to be sure the work they did was successful and working! Jeff and the whole team were super nice and I will be going here from now on!

Had a great experience here. I called and they were able to help with my car same day! They were…read morealso kind enough to let me use their upstairs office as a waiting room since I had three busy kiddos. They were quick with their service and transparently honest. Jeff had great customer service and was very thorough with his diagnosis. Overall the staff was very friendly and I will definitely return with any car trouble I have.

I do not typically leave business reviews. I am posting this for others to be informed and to…read moresummarize the service issues I encountered. When obtaining quotes for a windshield replacement, this company was not the lowest bidder. I selected them because they represented themselves as providing high-quality service and cited a national accreditation. Service was scheduled for December 4, 2025. Prior to the replacement, I informed the technician that a dash camera was mounted on the windshield. He stated this would not be an issue and that he would remove it, with the understanding that I would reinstall it after the replacement. During the installation, the technician cracked the windshield from the interior while attempting to attach the rearview mirror. I understood that mistakes occur, and it was agreed that the windshield would be replaced the following day. On December 5, 2025, the windshield was replaced a second time. After the technician left, I discovered that the windshield wipers did not work. This occurred during a storm, and I had to wait over an hour for a third visit to correct the issue. I was informed that the wipers had not been reinstalled properly on the gearbox. After these visits, I was left to vacuum glass shards from the first broken windshield out of the vehicle. On December 21, 2025, when I attempted to reinstall the dash camera using the USB cable that had been left accessible near the headliner as agreed, the device did not receive power. It was later determined that the dash camera wiring had been damaged during one of the windshield replacements, causing a short and a blown fuse. The damaged wires appeared to have been twisted back together and tucked into the headliner, which was extremely concerning. On December 22, 2025, I requested a call from the business owner to discuss these issues. Instead, I received a text message stating that safety concerns are taken seriously and that I would be contacted shortly. No further contact occurred until January 7, 2026, when I was informed that the company would not accept responsibility for the wiring damage but offered a negligible discount for the windshield. I declined the discount and was seeking acknowledgment of responsibility rather than continued deflection. I can only hope this experience is an outlier. The attached video (explicative warning) shows the dash camera functioning at the time it recorded the initial windshield cracking during installation, and the attached photo shows the damaged wiring as discovered. There are additional and unfortunate details, but I am only summarizing the main issues and am ready to move on. Altogether, this turned into multiple appointments, follow-ups, cleanup, and troubleshooting that took far more of my time and energy than I could have ever imagined.

I paid $112 for 3 rock chip repairs. I feel like thats a lot but the cost of the winshield…read morereplacment cost is more. But now I have a crack because of another rock chip hit it. So I dont think Ill do that again. Ill just wait to replace the whole dang thing now. But everyone was nice and on time and they came to my house so it was fine. Typical windshield replacement cost (C300) Without insurance Basic aftermarket glass: $700-$900 OEM (Mercedes) glass: $1,000-$1,300 ADAS camera recalibration (required): $200-$400 Total: $900-$1,500

Amazing shop! Small but amazingly really attentive team that they have. Brought my vehicles here…read morefor any issue and always get great service let alone always leave with issue resolved. Pricing has been fair but quality shows no doubt. Highly recommend!

If you need people to trust and not screw you over, come to Gillette. I have brought numerous of my…read moretrucks there because I am still a teenage boy trying to figure out how to work on all the diesels i've had. These guys will not screw you over and will give you great prices on everything. Their work is top quality and the amount of times i've had them just check out what's wrong and tell me and then I fix it. 100% recommend these guys. Matt, Bill, Andrew, William Blackwell are amazing guys.

Fantastic service. Knowledgeable. Didn't try to upsell me. Very capable for my Ford 7.3…read morediesel--even though it's 20+ years old.

Brought my 2020 Porsche Macan S here and job was well done, finished quickly, done exactly what I…read moreneeded, and for a great price. Would highly recommend!

Got my exhaust welded up on my mustang, dodge, and ford f 150, he does a wonderful jo, and charges…read morefair price, if you looking for a good fair exhaust shop to go to this is the place, he did exactly what I asked him to do and more and the quality has held up even through rough terrain, I highly recommend this exha shop

I wrote this same review on Google but I think it also belongs here:…read more I don't write reviews very often but when I do it's because a place went above and beyond expectations or they are really scraping the bottom of the barrel. In this case it's because they went above and beyond! I had my driver side exhaust manifold repaired by Master Muffler and they did an amazing job. First off they allowed me to walk back and visually see the problem with my truck and explain exactly what was wrong with it and why. There was no smoke and mirrors trying to upsell me on extra repairs. Second, They provided excellent customer service, were very knowledgeable and went above and beyond to fix it. On top of that, they are military friendly and gave me a great discount for being an active duty member. They also were very accommodating to my schedule and made sure to get it done in a timely manner. I would absolutely recommend them to anyone looking for a reliable and trustworthy auto repair shop. Five stars for Master Muffler! Oh and one last thing, they even sent me a thank you letter with some brownies in the mail for allowing them to work on my truck. Honestly, hats off to the team working there!

I talked with an older gentleman when dropped off the vehicle and he got my contact wrong. The had…read moremy email but never contacted me. They said the diagnostic would be completed that afternoon but when I called in they said it wouldn't be ready till the next day. When I finally went to pick up the car I spoke with a different guy. Super nice but it sounds like the previous guy didn't write down my problem correctly and they ended up saying I needed to replace my back sensors for a total of a 1000. I told him that I was having problems with my accelerator and he looked really confused like he hadn't been aware of it when I dropped the vehicle off. I think there might have just been poor communication on their part. I just ate $80 diagnostic fee and took it to big o tires and the solved my problem for 600 total, rotated my tires, and patched a flat for free.