They have been very helpful and even can turn brake rotors in a day. They even have tools to rent.read more

I have had nothing but good helpful service from these hard working employees at my North Ogden…read morelocation! Thanks

I had an ac /heater issue and though there was a parts issue that took a little longer than…read moreexpected Carson Angela and the mechanic explained it all to me and got it fixed ! Their customer service was impeccable I was so impressed by that and how they treated every person they came in contact with ! I will be going back just because of that for any further car issues I have ! Highly recommend this place !Thank You

Once again Jensen Auto took amazing care of my car and me! I'll never go anywhere ever again!…read moreSpecial shout out to Angela for awesome customer service! She is the sweetest! Thanks again!

I took my vehicle in and they misdiagnosed the issue. They don't have the proper equipment, so the…read morecustomer is stuck overpaying for parts and labor while they blindly search for the actual problem. He was very condescending and unprofessional when I called to inform him that there was no improvement to the vehicle after I picked it up. He charged me more than double what the parts actually cost and that is without any discount that I would expect a shop to get on parts. He also charged me over $300 for his initial diagnosis, which was wrong. I have since purchased the tools and parts to diagnose and fix the issue myself. In the end, it was not a problem with anything Allen mentioned. I would not recommend this shop to anyone.

I've been bring my vehicles here for four years now. I always get honest service! I'm so grateful…read morefor Protech and the expertise they have provided me.

After getting New Tires at Sam's Club, and an Oil Change at one of the "Take 5" locations here in…read moreOgden, the Check-Engine Light Popped up not to long after. I was Recommended to go to one of the Master AutoTechs by several people here in town{Ogden}. I instead checked the reviews and saw that Paskett Auto had Way More History and Great Reviews online. So I went with them Instead Before I took it there, I brought my car to Autozone there on Riverdale to get their diagnostic test, and then brought the Print Outs to Paskett Auto, and handed it to them. The Nice Lady, Brenda said not to worry, as their guys will do their own tests and resolve the Check-Engine Light issue from there. The guys come back from the garage, and recommended I have them Replace all the Spark Plugs and Coils, and since I don't like to Procrastinate, I just told them, ok, I'll go with it all now then just to get it over with. After the Job was Done, the guy behind the Counter{my memory with names are so bad sometimes, I'm sorry} told me that those parts come with warranty, and that if any issues occur, be sure to come back. Hey! The Check-Engine Light was gone, and it seems that everything is ok! ~ 2 Days Later, my Check-Engine Light comes right back on, and this sucks because it's Thanksgiving Day! No shop is going to be open, but Paskett Auto did promise that Warranty with the parts, And Sadly, I'm Not Swimming In Money, so my Best Bet would be to just go Back to them. Is this even a good idea? From Thanksgiving day, the Friday after, and the Weekend, they're closed those 4 days... which is Understandable, It's a Holiday Weekend.. I drove my car back to Autozone there on Riverdale Rd on Thanksgiving{Surprisingly they Were Open} because I don't like to procrastinate ~ to see what the problem is This Time, and it's the same exact Issues, the Same Cylinders showing that they're Misfiring! The fellas there told me that the shop I took it to could have just Said they switched out all the coils and spark plugs, but instead, just left a few old ones, or not have done it at all. I hope they're wrong. I think from this lesson, Now On, I'm going to stick to what the locals recommend{as I'm new to this city Ogden}, rather than try and go forward just based off of my Own research. Sucks because I'm not making that much money at this time, and I get Gypped like this. Life has many curveballs that's for sure. It's a 2015 Volvo, nothing super fancy. It's Also not in terrible shape, so I'm grateful, but from the indicator, it Needs to be worked on... again, for the Same Issue. So I decided to wait until the next day Paskett Auto Opens, December 1st, and peacefully enough, I didn't even raise my voice or lash out on the phone after this reoccurrence happened, proof can be shown to them on their end~ if you call them, the operator message before the dial sound even Begin says "This Call will be recorded for Quality Assurance", they'll have proof That I stayed calm and collected during the quick conversation, letting her know my Engine-Check Light Came back On 2 days later after their shop visit, And I respectfully told them that I'll call them back after work. I had to be at work at 8am Monday Morning, the Monday right after that 4-day weekend, so I called the Paskett Auto Number Earlier Than their Opening Time [7:55am], and to my Surprise Brenda Picked up the Phone! My Plan was to just leave a voicemail and ask for a Scheduled Time to possibly swing the car by to hopefully get this situation resolved? That Repair was Not a Cheap Fix. I just told her my situation instead because she Did pick up, but I had to Work in 5 Minutes, so I told her I'll Call them again once I get off of work, and rushed into the clock-in room. When I got off work I did call, but instead, after each call attempt the Hang-Up Tone Went Off after ringing for a short time. I called the number a little more spaced apart just to see if maybe they were just too busy at the moment, or if all the people at the desk might be in the restroom. The phone just rang for Less than a minute before the Hang Up Tone/Disconnected Alarm-sounding tone went off. What the heck? After This Behavior, there's No Way I can trust them now! My goal was to at least ask them for the next possible time I can swing my car around, especially with the problem Not fixed, and with the Amount I payed That Day After Their Own Diagnosis and Repair Solution. This is just it, I can't figure out why they won't pick back up, and after that 5-Call Attempt becoming Hang-Ups, I don't think I can even trust this business again, even with All their Wonderful Reviews! What the heck?? If you're Not From around here, or look very young, I'm guessing it's Just Safer or just Smarter to stay away from this business, and maybe check out a Master Autozone like I was recommended here several times beforehand. "Sigh", what a roller coaster. Best of Luck, hopefully You people have better luck than Me!

These guys are the best, knowledgeable and they tell you what is wrong with your vehicle. They are…read morehonest and do not blow smoke up your tail pipe. I highly recommend these guys for your mechanical issues.

I needed a rock chip repair and found these guys on a Google search. I had called several places…read moreto get a quote and Pro One was the best price after reviewing my photos of the chip. Dylan quoted a flat fee for the first chip and a minor cost for additional chips. They also offered mobile service which was very convenient. We booked a time over email for them to come and perform the repair. They arrived right on time, and both Dylan and Trevin were there. Trevin greeted me and started the work. I had a second small chip that they agreed to fix as well. They worked fairly fast and did a great job making both chips disappear. There was only a minor blemish visible at both chip locations. They were upfront with an additional charge if I used a credit card to pay. If I used cash, there would not be additional costs. When we were settling up for payment, Dylan said he would not charge me for the second chip as it was small. I agreed to pay cash and felt very satisfied with the experience. I would definitely recommend Pro One for great service and fair pricing.

They refused to honor service on their own tires by saying they were too old and needed to be…read morereplaced. The tires were in great shape and were perfectly serviceable.

I recently had a minor accident and shredded my right, front tire. Had to have my car towed from…read moreOgden to Layton. Ended up buying a new set because one single new tire would cause an imbalance for the others that were more than two years old. Isaac was incredibly kind and helpful and he worked out the best deal for me. He made a stressful situation easier for me. This isn't my first rodeo with this location, so I'm glad to be a repeat customer. Trying to upload a review on Google, but for some reason, I'm unable to.

This was an extremely frustrating and unprofessional experience from start to finish…read more Our car was held overnight without anyone informing us. At no point did the shop proactively contact us -- we had to reach out every single time just to get basic updates. Even then, the information we were given did not match the actual timeline, and things repeatedly took longer than what we were told. To make matters worse, we were never notified when the car was finished. We only discovered it was done because we showed up in person, where it was found sitting in the parking lot. If we hadn't gone in ourselves, there's no telling how long it would have stayed there. We were also explicitly told we would receive a discount for the inconvenience, but when we checked out, no discount was applied and nothing was said about it. Between the lack of communication, misleading timelines, holding our vehicle overnight without consent or notice, and failing to honor what was promised, this shop showed a complete lack of professionalism and accountability. We paid a significant amount of money and received poor service in return. I will not be coming back and do not recommend this place to anyone.

Would not recommend this place to anybody. Had an appointment set up, came in on time dropped off…read morethe keys. He said it would be done within 2 to 3 hours came back three hours later and the car wasn't even touched. He tried to blame it on the technicians Like he was unaware, which is ridiculous. Had to takeoff work for this appointment, but they didn't seem to care. Very Unreliable business, who doesn't stand by their word. They didn't even give us a courtesy call to let us know. They were running behind a few hours. Beware of businesses who don't Give their customers common courtesy and respect.

What a relief to find a mechanic that is a man of his word, honest, and affordable!!…read more A coworker referred us to Jers and we will be a customer for life. His estimate was fair, he communicated updates clearly and he even stayed after hours to finish our truck! We are so impressed!

Jer's was a trustworthy repair shop before Jer sold the business. At my last visit, they charged…read moreme extra for work that was to be covered by a warranty that I had purchased. They charged me extra for parts that the warranty company furnished to "help pay his mechanics." It cost me several hundred more than it should have. Before they changed ownership, they accepted my warranty coverage 100% with no out of pocket costs. My warranty company advised me not to use them in the future.