They refused to honor service on their own tires by saying they were too old and needed to be replaced. The tires were in great shape and were perfectly serviceable. read more

I recently had a minor accident and shredded my right, front tire. Had to have my car towed from Ogden to Layton. Ended up buying a new set because one single new tire would cause an imbalance for the others that were more than two years old. Isaac was incredibly kind and helpful and he worked out the best deal for me. He made a stressful situation easier for me. This isn't my first rodeo with this location, so I'm glad to be a repeat customer. Trying to upload a review on Google, but for some reason, I'm unable to. read more

This location is our preferred because we've had good experiences here, versus less than stellar performance at other locations. After you park, you may be met by a technician, or you can go inside and get in line for the counter. On our last visit, I approached the counter and told them what I needed. We've bought tires here, had flat tires repaired, aired up tires, checked tire pressures, and rotated/balance tires for maintenance. Before Covid, they had a refrigerator with water, but that is gone now. On my last visit, I had an appointment for a rotation. It seemed that they were pretty busy, and I still had to wait 1 hour for the rotation to be completed. I cannot guess what the wait would have been without an appointment. The service is cordial and they are knowledgeable. They do an inspection, and inform you of any concerns they may have for your tires, but they aren't heavy handed on upselling you with repairs, or replacements, if they aren't needed. They will go the extra mile to get you safely back on the road. read more

Discount Tire - Custom Wheels - Tires Near Me - Layton, Utah

We love Discount Tire! We didn't have an appointment, but we called beforehand and they said it was fairly slow. We headed over there around 4:00 and got the tires changed on both SUVs in less than an hour. I like how they aren't pushy and it doesn't feel like they're trying to sell you anything. They let you choose what you feel is best for you, and if you have any questions, they are quick to answer. We had questions about the amount and they kindly took the time to go over all of our questions. Everyone we interacted with was very polite. We will always come back to Discount Tire. read more

So I went into your location yesterday Tavius helped me and he was super kind. He was about my needs as well as was super kind to my kid. I haven't been to a tire place without being impatient because my kid was a little loud. read more

Absolutely highly recommended. Awesome quality service at reasonable prices. Employees are polite, professional, and accommodating. Thank you all. read more

Respectful workers at a nice location and fast and very responsive. Even at a busy time they manage to handle everything at a great time for everyone there! read more

My husband I are dedicated it discount tire. They will never NEVER try to upsell you, they give you the facts and let you decide. Good. Better, best, which I love. As a women i never feel pressured or lied to when I go. They have super deadly welcoming staff, and you can always drive up for free air checks and top offs which is awesome. A few close restaurants within walking distance you can grab a bite to eat and they will TEXT YOU when your car is finished. BRILLIANT! Their warranties are fantastic and totally worth the few extra bucks. I highly recommend that you get it. And as a cherry on top they always replace the air pressure sensor when they change or repair your tire. For freeeeee! Say it with me FREEEEEEEE read more

As a woman I always feel like when it comes to cars men talk to me as if I don't know English but that wasn't my experience here. First off I had a horrible morning, a rock hit my windshield and I had a flat tire and I was extremely late for work and cried a little in my car because tires are expensive. I called and talked to a man named Josh and he assured me that no one would judge me for buying cheap good tires and I vented a little and he was very nice. When I got there I talked to a man named AJ who was extremely helpful as well and explained everything pretty well. I asked my dumb questions because I've always had someone take care of my car but not anymore. I'm an independent single woman so I need to know these things. We picked out some tires and it took them about 45 mins to get me in and out with my 2 new back tires and my front tires patched up I believe his name was Antonio, he showed me the huge nail I had in my tire and answered all my dumb questions as well. I'll see y'all soon for my front tires. read more

Whenever I've come here the staff is always patient, helpful and kind to me. I recommend this place and thank them for always being professional with me. read more

This is a busy place so it's best to make an appointment - or get here right when they open. Otherwise, don't expect to be served on the same day. They are professional and deliver good service. They explained to me things I had never known before about tire pressures and the specific tires I had, which was helpful. I would go to this location again even before other Discount Tire locations. read more

I've always had my tires done here as far as I can remember. The personnel here are fantastic and are willing to help. If they aren't completely swamped someone will come out and see whats going on and what you need help with. I always give a call before I come in to make sure or just set an appointment. I purchased tires here with a warranty and have never had a problem getting new ones when my current ones get a nail or unsafe to drive on. Its only happened once but the tires I had weren't in the shop so they had it delivered as soon as possible to help me out. read more

This is my story... if it helps someone else, great. If not, we all have to do what we have to do. Got a nail in my tire & it was flat when I went to leave today. My husband filled it with compressed air & we were heading to Big O Tire on Main (because of prior great service) to get it patched when my husband noticed Discount Tire on Hillfield. Since it was just a patch, we figured why not. We were told it would be about 30 mins & it would be free. We thought "great, another tire place with great service close to us". Boy were we WRONG!! *RED FLAG* the counter guy came out to "inspect" the tire... and started a sales pitch in the parking lot for 2 new front tires. "NO THANKS!" is what we said. Next thing we know... the counter guy is telling us that the tire has been removed, inspected & they will not be patching it OR PUTTING IT BACK ON because the inside wall of the tire is damaged. Really? Wow, what an amazing coincidence that you wanted to sell me new front tires & now you refuse to put my front tire back on FORCING me to make a purchase. WOW! Unbeknownst to Discount Tire, my father-in-law owned & operated a garage in MD for 35 years. My husband worked in this garage from the time he was 13 until 23 when he graduated from college. So he went to look at the tire himself. He said there were 2 small areas of wear, but that it was fine & safe as is. My husband knows what he's talking about. Discount Tire still REFUSED to put my tire back on! My husband was LIVID at what they were doing to us. I said I felt it was extortion. The counter guy said "I apologize, but we feel it would be unsafe... blah blah blah". I had NO RECOURSE, but to buy a tire. It's funny because we were going to buy new front tires and an alignment before next winter and at the beginning of this visit we talked about buying everything from Discount Tire because of their cool 'no charge for plug' statement... but after this con - MAJOR PASS! They got $207 from me today, but... we... will... never... come... here... again!I read more

Amazing customer service!!! I came out to my car having a flat tire and my car doesn't have a spare tire or anything and on top of that I am WAY too weak to take it off anyways. They are amazing! read more

Came in for a Tire repair and was told they could get to it by 2:45. Well then at 3:45 they told me they wouldn't get to it until 4:30. What's the point of buying the Tire certificates for repairs when they can't be bothered to honor them. I left with a Nail still in my tire. I won't be doing business with Discount Tire in the future. I'll find a new Tire Store. read more

After calling and setting an appointment I waited for 4 hours.... this was for 4 tires to be mounted on my car.... 3.0 Hrs before the car was even taken into the garage. Poor Service!!!! I asked about some kind of discount for my time. I was told that the "were busy" ! Sorry! read more

Stay away!! Went in to get my trailer tires replaced, came out with a large dent in the bed of my brand new truck. Filed a claim with Discount Tire and they denied the claim. I went in giving them my business and have for the last 25 years, went away with a $2,300 dent repair. Not worth it!! read more

Staff is friendly and welcoming. I've regularly had my tires done at this location for years, but my car hasn't been the same since they didn't tighten any of the lug nuts on my front two tires post tire swap/balance. I drove about 3 miles before I realized what was happening. They did take responsibility and compensated me with throwing two more new tires I bought on for free (swap/balance) a few days later. But, like I said, something has been wobbling hard ever since that incident. I checked all tie rods and steering mechanisms; they are functioning properly. Felt like front right tire was/is the culprit, and confirmed this when I moved it to right rear. All I can think of now is a bent rim.... I left on a 30 day vacation to see my son, three days after this incident, so I feel like I don't have any hope of getting help now. Just be sure to check your lugs in the parking lot post tire swap at this location and you'll likely be golden. read more

I called the store to tell them I was at a hotel about 1/2 mile away with a flat tire on the front passenger side. I asked if they could send a guy out with an air tank or mobile compressor to air my tire up so I could drive it in to their place of business and get it repaired. They informed me that they didn't have a compressed air tank or a mobile compressor and couldn't do mobile service. I was quite taken back that a tire shop didn't have anything to air up a tire that was not in their shop. The guy on the phone did say he would be happy to repair the tire if and when I could get it into the shop. I called Trav's Tire Pros which was also nearby and they sent a guy right out with a compressed air tank. He inflated my tire and I followed him back to his shop where he repaired my tire and made me a happy customer. Professional Customer service all the way! read more

Great experience! Adam was the man..super kind & prompt. Discount tires is doing it right.

I called the store to get an over the phone quote, Ben was extremely professional and courteous while discussing the appropriate tire for my vehicle. Once I had decided, he informed me he only had one of the tires at his location. He assured me he could get the job done. At the shop I was greeted with a smile. I gave them my info and my keys and was out the door with my two new tires in 20 min. I would recommend this location to anyone for the best deals and the best service. read more

I usually only write reviews for restaurants but I will make an exception for this particular Discount Tire store. I had driven the tread off my tires on my Mazda so it was time for new tires, a time I typically dread. I did some online research like always and chose a tire that would work and found I could get them at discount. I verified this location had them and used the online tool to book an appointment. I quickly got a an email response confirming my appointment for the next day. The next day I got a friendly call reminding me of the appointment (no upsale, no BS), when I pulled up they greeted me outside and quickly got the car in the garage. They were a bit busy but provided me with updates and 20-30 minutes later they were done, they notified me, pulled the car to the door and gave me a friendly send off at the car, all and all a far better experience than previous tire changes at other Discount tires and other chains. I told the wife about this experience, she drives a lot so tire rotations come frequently for her and many times result in long waits and disappointment. The next time she needed a rotate she booked an appointment at this location, got a friendly reminder and she showed up 15 minutes early, they had her truck done before her original appointment and provided the same exceptional communication and service I received making her verrrrry happy/ She plans to continue to use these folks for tire rotates and when her tires need changing (not too far in the horizon). We highly recommend this particular store ,not so much that you all get in our way, but they have great service and integrity which is hard to find. The service was so good the wife wrote a letter to discount and received a sincere thank you in response. read more

My family and I stopped by about 30 mins till closing on a Saturday just to shop around but AJ not only helped us find a good tire that fit our needs, his team stayed late to put the new tires on and were extremely polite and friendly the whole way through. Money well spent! read more

These guys rock! I pulled up, and before I was out of my car, Kevin was walking across the parking lot to greet me with a handshake and a smile. He measured my tread depth, brought me inside and showed me a chart of how my tire treads were holding up relative to stopping distances. They got my car in quickly, and as always they did excellent work. This is the only place I would ever go for tires. Well run shop with big windows so you can pull up a stool and watch them work on your ride. The bar is set high. read more

This place was PHENOMENAL. I called in 10/2/2020 and Brandon answered. Brandon answered the phone so cheerfully and was Uber friendly. He then transferred me to Kevin and Kevin was able to assist me with ordering brand new tires for my Mercedes. Kevin took the time to answer all of my questions and was also very kind and friendly. My husband is usually the one that takes care of anything having to do with my car, but is currently deployed and so I'll be honest I was a bit nervous to call around and ask about tires especially being a girl not knowing anything about cars or tires. We ordered the new tires and scheduled an appt for Sat 10/3. Once I arrived I spoke to Daniel and he was also such a kind and helpful person. He checked every single tire and shared his concerns with me. The tires didn't get there on time, but it was totally ok. They still got there the same day and they were able to install them for me that same day. Daniel showed me the damage on one of my old tires and omg, it was REALLY bad. I'm so glad nothing happened to me or my vehicle while driving on it. Isaiah was the person that welcome me when my tires had arrived and again, another friendly and kind individual. These guys are so professional and so friendly. I felt like I was speaking with friends or even family because that's how great their customer service is; they're such kind gentlemen. THANK YOU SO MUCH!!! read more

Discount Tire - Tires Near Me - Layton, Utah

Great service and excellent choice of tires. Can be slow at times, but make up for it with great Customer Service.

Awesome service & super friendly. I went in for a tire repair and they didn't charge me for a patch on my tire. I was amazed. I left my usual place to go here for convenience and now I won't go back to the old place. read more

Stopped by today to get a tire replaced. The original tires are only 6 months old which were bought at Goodyear. Goodyear was not able to get me a replacement tire today and couldn't guarantee it would be a matching tread even if they could find one. They were happy to sell me another set, but needless to say I was not happy since I paid $800 six months ago. I decided to go to discount tire instead, and am thrilled that I did. They had the tires in stock and gave me a great price. The waiting room is very clean, has free bottled water and snacks too. They took the time to explain to me the best solution and got me taken care of and back on the road in less than an hour. They even do free flat repairs and rotations even though the original tires were not purchased there. All around great experience! They have my business going forward. Goodyear can suck it! I highly recommend these guys, tires is all they do and they do it very well at a great price and experience. read more

I was at their door as soon as the store opened and was greeted promptly. My flat was taken care of wing 45 minutes and I was back to work in under an hour. I was very impressed with the service I received. read more

These guys did great. Professional and not too pushy on the sales side. Got the job done well! And the Starbucks right next door is really convenient too! I got a bunch of work done while I waited! read more

Great service I believe the guy that helped me is named ISAIAH R RAMIREZ because of the name on the paperwork. Anyways I showed up after they closed and I really didn't want to keep them from getting off work. He kept saying they would complete the work and I had to say no like 5 times but I set up everything to get the job done tomorrow all I have to do is drop the car off tomorrow but it was nice to pay for the replacement tire and know they would have done the work if I wanted them to. I will be coming back thanks for treating me so well and for trying to go upon and beyond. read more

One of the best... no, I take that back... THE best automotive service visit I have ever had. I am one (yes, I admit it) to typically complain when things run longer than expected and pace the waiting room :-). But this visit was very enjoyable - the employees there are great to work with and truly recognized the needs. I came to the location in need of one tire, and came out with 4 tires. No, they did not up sell me. They honestly walked me through each tire, and carefully explained and showed me each area of concern, and noted that my tires were 17 years old (trailer). They outlined all my options, and reviewed my use of the vehicle. Although I spent more than I had planned, I came out of the store completely satisfied and gained a new friend and goto place for tires. Thank you Mitch to you, and your employees - Fabulous job on focusing on the customer and not the profitability of the situation. read more

Excellent service and prices. Worth the short trip up to Layton. Brandon Lynch represents this store well and I'll be a customer for life.

Was a customer of this location and in good faith I sent a friend of mine to get some tires mounted I sold him. The contact at the store not only ran the tires down that I sold him, they made it obvious that they weren't happy about mounting them for 20.00 a tire. (No balance atv tires). They disparaged the tires and on there website they sell the same brand. Not enough for this company to make 80.00 for mounting 4 small tires. Never will I do business with this company again and I will make sure no one I know does. read more

Very good service! Also I got my 4 Pirelli tires for my SUV cheaper than at any tire store in the Salt Lake City area (Sams Club included).

About six months ago I had to replace a tire on my car. I couple months ago I noticed the tire was not the same as the others, different speed rating/tread but same brand. They replaced it with the correct tire. Last Thursday I had all the tires replaced on my Durango. On Saturday we had to drive down the interstate and we felt a bad vibration. At first I thought it may have been high pressure since they apparently filled one of the tires 5 PSI more than the others. I removed some air but the issue did not go away. After our appointment we went to the discount tire store in Murray so they can check the vehicle. All 4 tires were out of balance. They stayed late to rebalance our tires and the vibrations were gone. I used to visit Discount Tire's store in Roy but we moved to near this store. I will return to the Roy store now. read more

I've been doing business with Discount Tire Layton for 6yrs. They are always professional and priced right! Our family has a fleet of cars with 100% Discount Tires. I also find myself encouraging my friends to go to Discount Tire, and we almost always end up at Discount Tire. The "real awakening" came when I was in Las Vegas on a business trip, and was not only pressed for time, but got the mega flu the the day I arrived for a week. My brakes had picked up salt and ground them down to metal on metal on the left side only. I decided, against my better judgement, to break the Discount Tire relationship; but, since I was a good distance from home, and my 4 yr old tires were finally cracked deep into the center of the tread, to go ahead and get tires at another place, Big-O Tires. I knew better than to mess with a good thing by going somewhere other than Discount, but ... well, I can't begin to tell you the nightmare I had with these tires, going back 3 times and still not balanced. They claimed it was shocks. Can you imagine going 45 mph all the way back from Vegas to SLC? Well, as it turned out, Discount helped me straighten out most of the problem, by replacing the center alignment spacers that were thrown away by Big Opps. The shocks were't even close to the problem, since they were not the issue at all. I can't wait till these tires wear out. I hope they don't last a long as the Discount Tires, that lasted nearly 4 years! I promise I will never go anywhere else! Discount Tire is the BEST!!!! -Bradley B. read more

We went you dinner next to Discount Tires and came out to a flat we got on the way to dinner. Mike came over and changed our flat for free His customer service was outstanding and greatly appreciated. read more

Best customer service I've ever experienced. The place was packed yet took only 20min for a new tire. Dustin is the nicest professional you'll ever meet. Expert advice. read more

I went in and told the guy that my tires seal had broken before. He said "okay, we will take a look and get this fixed for you." I leave my car there for 45 minutes. Am told that the issue is fixed. I drove an hour away from the store and at 1 am as I am headed back I have a flat. On the same tire they said that they had fixed. I check my receipt and they just put air into the tire. I had to change my tire at 1 am because of the incompetence of this store. I will NOT return to this or any Discount Tire location. I am beyond fuming with this. This is the worst store I have been to. It has changed my view on this company as a whole. I would absolutely NOT recommend this company to ANYONE. If I could give zero stars I absolutely would. read more