I unfortunately drove into discount on a really unsafe tire. I was emotional because my son was in the car. The manager I believe his name was Daniel? Was so kind and attentive. He personally oversaw our vehicle and the work that it needed. We felt cared for and not taken advantage of. The value was there but it was the kindness that will keep us coming back. read more

I went to Discount Tire (Aug 2025) to have sensors replaced, 3 of the 4 TPMS sensors had gone out on my 2016 within a month. The manager at Riverdale Utah store was efficient, friendly and great to work with. I have told everyone that will listen to me, "if you need tire help, go to Riverdale Discount Tires, the manager is amazing!" I live in Nevada, but was in Utah for a few days, so I do not typically use them, they are not in my area. Of the places I checked (5 of them), the average cost was $125 each, Discounts cost was $63 each. I returned to find my car completed and everything working as it should be! Thank you Discount Tire of Riverdale UT! read more

I got the best customer service here! Regan helped me get my tires rotated and was very kind and forthcoming with information. My car was done timely fashion and as I walked in the door Regan was right there with my keys and a smile. Definitely coming back to this location. read more

Good experience. Very nice people. Helpful, kind. They are transparent which is rare these days

As a business manager who has always prioritized customer satisfaction, value, and efficiency, I was thoroughly impressed to see these attributes demonstrated at an exceptional level during my visit last Saturday. I arrived right at opening without an appointment and was promptly greeted and added to the waiting list. Within minutes, my name was called, and I explained to the service advisor that my TPMS sensors weren't working. He immediately grabbed his programmer, met me at my car, and diagnosed the issue in seconds. We returned inside, where I received a clear quote, completed payment, and settled into the warm and comfortable lobby. I was told the work would take about 45 minutes. To my surprise, only 20 minutes later, an employee approached to confirm the work being done and informed me it would be finished in about 10 more minutes. Shortly after, a friendly technician handed me my keys, thanked me, and ensured everything was good to go. From start to finish, the level of care I received was nothing short of outstanding--far beyond what I've come to expect in the auto repair industry. Discount Tire, you blew me away! Thank you for delivering such an amazing experience and for making car repairs completely hassle-free. read more

I went there for a tire repair because I had a slow leak in one of my tires. A guy came out when I arrived and asked what I needed, so I told him I required a flat repair because there was a staple in the tread area. First, he asked if I had bought the tires at Discount Tire, and I said no; they were already on the car when we purchased it. After that, he looked at the tire for about 15 seconds and claimed it was in an unrepairable location. Then, he started talking about getting new tires. I simply told him I would go somewhere else. I drove down the street and stopped at another shop. They asked for my key, took my car back, fixed the tire, and wouldn't let me pay for the repair. Always get a second opinion. read more

They waste your time. I made an appointment and arrived on time and still had to wait 42 minutes for them to look at my car, then it took them another hour to tell me that they didn't like that one of my tires was patched by another company and refused to service my vehicle. If I make an appointment, I expect them to respect my time. They are disorganized, unprofessional, and their sales pitches and pointing at their little sales sign in the lobby gets old fast. This is worse than a doctor's office, and these guys aren't doctors. read more

Another pleasant experience at Discount Tire. Stopped by to order some tires and they not only assisted me with that, but also fixed some pending transactions on my Discount Tire credit card, saving me a long phone call with customer service. They match any major stores prices and offer no interest financing. It's always a pleasure to do business with them! read more

Discount Tire has always taken great care of us. Very pleased to say that the Riverdale Utah location definitely holds the same standards. Although they were very busy, I was greeted right away. The lobby was very clean, plenty of seating, with a kids play area. No chaos or shouting in the back either. Michael was very thorough, checked all four tires and not just the one with a nail in it. He got the truck back and fixed up, and we were back on the road in no time... with no charge! I remember my husband got his tires for a really great price (nearly half the cost the dealership quoted). Happy they back up all their sales with great service too. Makes it worth every penny. Appreciate that the Riverdale store answers the phone quickly, even when they are slammed. They are always professional and happy to assist. Just simply great service all the way around. Thank you! read more

Discount Tire - Lobby of Riverdale store. - Tires Near Me - Riverdale, Utah

This was not the first time with a bad experience at this location. First time they left weights inside the tires. This time I had an appointment Arrived 10 minutes early while waiting in line they assisted the person in front of me that didn't have an appointment then another employee checked me in and told me they would be getting me next. I waited for 30 minutes then asked why I have not been called. They finally checked me in another 30 minutes I see the person that didn't have an appointment getting their tires replaced. I brought it to their attention that I had an appointment and people that didn't have appointments were being serviced before me. Then they finally get my car in. 5 minutes later they have me purchasing new lug nuts. I really wish i would have asked to see them. There will not be a third time. Hoping other Discount Tire locations are better. read more

I've never had an issue when I've come here for tires, tire changes, or free air checks. Sometimes they can take forever. For instance, I just needed to get my old rim on a new tire and that took 1.5 hours. Only 1. Other than that moment, the staff are very friendly and helpful here. read more

What can I say. High pressure sales. Stuck and needed tires and as I have always had good service at discount at home, stoped in to get new ones. Well, the sales man was very high pressure and insisted I buy what he wanted to sell that day. I to,d him about other brands I was interested in but he kept telling me they weren't as good as what he was selling. So I ended up with tires I really didn't want and don't think they are right for my car. But I am on the road again. All I can say is avoid this place and they have definitely turned me off to discount tire. read more

Consistently lower prices and easy to buy online and schedule your appointment. I just bought tires and had very little time, they got me in and out quickly. read more

chris was amazing ,we are from out of state and we needed a new tire he got us taken care of quickly and helped us get a quote on four new tires for next time around, also got new windshield wipers. Thank you so much Chris read more

What a great experience. I came in one day and Dawson checked my tires out, discussed my options and I made an appointment for the next morning so I wouldn't have to wait as a walk-in. Jason helped me today. All the info was in the computer already and he got my car into a bay where all the hardworking guys began doing what they do best. Everyone has been so friendly and professional here and the guys working on the cars are all working! No hanging about, trudging from car to car, it's hopping in there! I just moved here but will continue to use Discount Tires for all my tire maintenance. Oh, they also fill up the air pressure for free and will rotate my tires for free every 6000 miles. Free!!! That's amazing! read more

I was going on a road trip. Very much needed new tires. They stayed after closing time to help get me on the road! Thank you!!!!

Good service. Friendly staff.. they helped me with my flat tire. N ordered my special tire .

ABSOLUTELY impressed with Karson, Matthew and the rest of the staff regarding the service I received at the Riverdale, Utah Discount Tire last night. Driving down I-15, my tire pressure warning light had come on, indicating the pressure in my right rear tire was low (27/35). I figured maybe the cold air had taken a toll and somehow caused the drop in pressure. It was holding steady so I figured I just needed to air it up. No worries, I thought... 30 seconds with an air hose and I'd be good to go. Problem was, I didn't have the $1.50 to $2.00 most gas stations charge for their air compressor machine so I found a nearby Discount Tire, pulling in at 5:57pm - literally three minutes before they were due to close. I hopped out of my car and an employee jogged over to greet me. Karson (With a K! ), without even a hint of "bro, do you know what time it is?" in his voice, asked how he could help. I explained I was just looking for the air hose thinking I would do it myself as I didn't want to bother them on such a cold, wet, rainy night just minutes before closing. Despite the time, he quickly said he'd be happy to help me out, no problem. Just back the vehicle up next to the hose he pointed to and he'd get me takin' care of. While filling up the tire, he noticed how low it felt and, feeling around the tire surface, found a nail head, tucked deep between the treads, just barely visible. Without a second of hesitation he looked up and said "You've got a nail right here... Why don't you bring the car into the bay and we'll take care of it for you right now." I glanced at my phone, checking the time, and said, "Are you sure? " He answered, "Yep. I'm not gonna let you go like this. Pull around and we'll get it taken care of." I'll admit I was a little bit shocked but a whole lot of grateful. He showed me to the waiting area (clean and bright, I might add) where Matthew checked me in, offered me a bottled water, pointed out the candy dish and, mentioning the free Wi-Fi, and said they'd get me back on the road ASAP. All at a time they should have been locking up - not taking on another customer. And not ONCE during this whole sequence of events did I sense or detect even a hint of "Man, it's closing time" attitude from anyone. Incredible. 100% Professional. 100% Customer Service. 100% Courtesy. And a 5-STAR rating from this guy. And all this for a freebie, a free tire repair, provided literally AFTER hours on a cold, dark, rainy Thursday night. A short 23 minutes later I was on my way, safe, sound and 100% impressed. THAT'S how you run a customer-centric business. I mean, I hadn't stopped in for $1500 worth of tires and rims or having some high dollar repair done that would boost their bottom line totals for the day... This was a FREE courtesy service that would not bring in a dime or help the store meet any performance or sales goals. Seriously, guys... THANK YOU. Your professionalism, kindness, courtesy, and expertise was VERY much appreciated. Oh, almost forgot - Carson (with a C) was a great guy, too, and doing a good job with the broom as he and the rest of the staff was busy cleaning up around me. SIDENOTE: I actually called the local Chevy dealership at about 5:40pm while still on the road to see what time they closed, explaining how my tire pressure indicator light had come on and that I just needed to air it up. Though they would be open 'til 6pm, the manager politely said they were finishing up with their last car at that very moment but I was welcome to bring the car in the next day. Now, granted, I don't know their policies for accepting customers so close to closing but how long does it take to air up a tire - or repair one, for that matter? (Especially the tire of someone who just bought a brand new 2019 Traverse?) HINT: it's about 23 minutes. Putting this long story to bed, I think they - and MOST companies - could DEFINITELY learn a thing or two about customer service from the guys at the Riverdale DiscountTire! read more

Worst tire business on the planet. Broke my daughter's tire sensor. Patched her tire, didn't hold. Went back the next day and they told her that it couldn't be fixed and she needed a new tire. Wanted to sell her 4 new tires, her tires are 5 months old. Went down the street to another tire shop - they fixed the tire and it's just fine. POOR BUSINESS PLAN - BREAKS TIRE PRESSURE MONITORING SYSTEM - CHARGE $60 EA FOR NEW ONES - GO ELSEWHERE (Sure they'll say they'll fix your tire for free - but what's it REALLY going to cost you?) read more

I just swapped my winter wheel/tire set and needed to relearn TPMS. Dawson from Riverdale store relearned my QX50 TPMS and even made sure air pressure is in spec. I was there 5 minutes with no appointments. Although I purchased my winter wheel and tire set from the Clinton store I no longer go there because of poor service. They want me to make an appointment just to get the winter set I bought from them relearned. They also don't have clue on how to relearn TPMS on a 2019 QX50. Now I'll be buying my tires from Riverdale store. read more

I went into the store at 9:30AM on a Wednesday morning. I told the sales person I had to leave by 11AM. I had a good idea of what I needed and after about two mins I had tires picked out and he told me I had made the sale easy. He also told me it would be tight but he promised me he'd get me out by 11AM. When 11:10AM arrived I finally told them I needed to go asked them if my car was nearly done, a guy looked at my and told me it hadn't even been pulled back. Now I am looking around realizing that people who came in AFTER me were already gone, it seemed to me like they forgot about me. I understand that things happen but there were no apologies, or accountability, the same guy who helped me said to me "if you need to leave, then leave." A few hours later made it back and got my tires done. Then when I was leaving I asked one of the guys about tread, he said it was really bad on three of the tires but that he didn't have a chance to see the other one (lie). He asked me if I wanted them and said he could bag them up for me. I declined, I left and I was thinking about why the tread would have only been bad on three of the four tires and about five seconds later I remembered that I recently had the front driver's side tire replaced. THEY DIDN'T SAY A DAMN THING TO ME - are they THAT hard up for a sale that they couldn't take two mins to say to me "Hey, this tire looks brand new are you sure you want a replacement for it?" I was livid by that point. I called them to get the good tire (I don't even know if they gave me the good one, I still need to check the tire part number because this store is as crooked as it can get. I spoke with the district manager. He offered to send me a check for the cost of the tire, and apologized. I can't say I'm seriously impressed with the resolution because theft (imo) and taking advantage of women just because you can really shows me what your company values are about. I will use my warranties because I paid for them, but I WILL NEVER GO BACK TO DISCOUNT AGAIN. I will forever use this as an example to friends and family as the most terrible customer service experience I've ever had, because it was exactly that. read more

Super frustrating when the guy who is helping you insists on helping everyone in BACK of me. Then he starts answering phones while he is helping me. read more

I'm so impressed with the manager : JASON! AT THE RIVERDALE LOCATION.! I WENT THERE TODAY SATURDAY AFTERNOON ! My from tires were so bad and I had a feeling that I better go there ! They have been bad for awhile! Was waiting for my taxes..They needed too be changed right away ! There was a slow leak and at 2! The Manager Jason did such a kind Compassionate act of kindness for me ! He put Two new tires on my car for free today,so I would be safe ! The tires were so bad and unsafe ! Because of his kind gestures he put Two tires on too match my back ones ! For free! Then I take him the $ when my Taxes come ! I'm so grateful for Jason! I would of never made it home!! The tires were so unsafe! Thank you Thank you goes out too Jason for being so kind and helpful! I'm forever grateful too him ! I highly recommend that you go to Discount Tires in Riverdale..There are still good people left in this world! His name is JASON! THANK YOU FROM THE bottom of my heart! You made my day and made it safe for me too get home! The tires are so awesome! I'll be seeing you soon Jason ! Ill be going back too pay him ! I'm so dang grateful! I could cry tears of happiness! Awesome Job Jason! You deserve to be recognized for such a great act of kindness! My left tire was going totally flat! The tires were both in such bad shape...I can't say Thank you too much! He basically saved me getting into a wreck or worse ! Thank you Thank you from the bottom of my heart!! See you soon! Riverdale Discount Tires in Riverdale Rock! Thanks too Jason! read more

We have been here for over 2 hours. We got sent here for one tire a different store had called about. The only good part of this experience was starving enough that we walked across the street to get firehouse subs. I could've done that without the wait. SMH as the younguns say. read more

Always friendly and swift service at this location. They put service first and there Covid response regulations have made things even more efficient. Entire staff on May 22, 2020 deserves great recognition. I'll never go anywhere else. read more

Absolutely amazing service at their Riverdale location! Jason was extremely professional and their entire service team was great to talk to/work with. I bought new tires less than a year ago from them but had some sidewall damage from a screw. They did not try and up-sell or rip me off and got me into a brand new tire for far less than expected. These guys care about their customers and truly went above and beyond to make my experience better. I recommend this place to everyone! read more

So friendly and helpful! The guys working at this place are so nice, and they didn't try and sell me something I didn't want or need or try and take advantage of my lack of tire knowledge. Super fast service, I was in and out in like 15 minutes, and I got a tire for 12 bucks! I would recommend this place to anyone. read more

This place is the best. I always go here! But Today Carson at the front desk was extra amazing and helpful with our needs. He went as far to show me the difference in tires and grades. My husband usually does this stuff so having him educate me on what I'm buying so that I don't just swipe my card to anything was great. So thank you Carson for the amazing customer service . read more

These guys... I don't have the words. I've worked in different sectors of costumer service my entire professional life and they have blown me away. Times are difficult and I was on a very tight budget. They went above and beyond to make sure I was taken care of and safe. They took care of me on a costumer level and on a human level. They have my business for as long as they are in business. Quality. Friendly. Kind. Understanding. Caring. Honest. Trustworthy. The kind of people you want to bring business to. I can't thank them enough. read more

I want to give a HUGE shoutout to matt who works at this riverdale location. After madness at pep boys, he was so helpful in fixing their mistake. Will recommend to everyone. Thank you Matt! read more

they installed the wrong size tire on my car and caused rubbing damage in my wheel well, took 4 days to get the right size. employees also damaged my hatchback cargo cover (whatever) and now my TPMS doesn't work. extremely dissatisfied. go to buffalo bill's. read more

Discount tire had excellent customer service! They weren't pushing a sale and they take you step by step through the process educating you on the life of the tire(s) in their inventory. They really listen to you and your needs and go out of their way to make sure you get the right tire(s) for you and your budget! Would definitely recommend to friends and family and continue coming in! read more

I moved to Ogden a little over a month ago and have visited the store twice. They are really nice and very helpful. They even rotated the tires for free and fixed our leak! read more

Well that was the worst service I've had in a while anywhere. When in today because I bought some tires last week the new tires that I bought I was told were going to be on the same level as my old ones which did great in the snow. Last night we got about one fourth of an inch of snow in these new tires made me slip, like I was wearing ice skates.. Hands-down the worst tires I've ever had went into to talk to discount tire today. And was utterly appalled at the service. I felt talked down to and basically told that I need to buy the most expensive tires they offer, if I want to be happy in the snow. This is the second time in a month that I've been in and been unhappy with their service. If you value customer service don't go here. I believe the person helping me to move day was named Rob. read more

Had a great experience here last month. My wife needed some new tires, and I needed a rotation too and thought we'd get both taken care of at the same time! We made appointments for both, and although it was very busy and near their closing time, they did an awesome job accommodating us and making us feel welcome, even with several questions that I could completely understand being frustrating while they were so busy. They got us in and out of there pretty quick, and the rotation & balancing is free as always! Great employees makes for a great location! read more

I went into discount tires today and was beyond impressed with their customer service. Jason K was awesome and very helpful. I would recommend this place to anyone, thanks discount tires for all your help! read more

Very helpful and top notch customer service! I bought new tires in Boulder, CO store in mid-January. I'm on a long road trip and experienced wobbling at higher speeds and in corners. The guys at this store took the time to look everything over, rebalanced the tires and clean mud from the wheels. They explained everything they did very clearly and made sure I am safe to continue the road trip. Really glad I'm with Discount Tire and am able to find great service wherever I am. Thanks! read more

I used to use Discout Tires all the time at one point! Then I went to different locations because I was having issues with the managers! Then 1 year ago they just could not get it right or even try to help me figure out the tire and wheel issue! So I went somewhere else and the issue was figured out quickl! Then just the other day I went in toget a flat repair fixed at 2 different locations because the first guy told me they couldn't touch the tire because the tires were over a certain age limit! So I just left and went to the last place I end up buying new tires and rims for my last set up and they took me in right away and fixed the problem right away and I asked them how do my tires look and they said great and they did it for free knowing I will be back if I need anything so Discount tire definitely has tire sale pressures telling me my tires are old and I was hazard being on the road so they wouldn't touch them they told me! I almost gave in to the second guy but t told him forget it and left! Pretty sad custOmer service! read more

Friendly staff. They really show how much they care about their customers. Very knowledgeable in the tire products. I have no complaints... Free tire rotation, free flat tire repair, and free tire check. Free things are always good.. read more

They told me to wait in the car and they would come speak to me.. Well this took at least 20 minutes to hear from them, and they were grumpy when they finally came. Try another discount tire read more