JOAQUIN at the New York street location is exceptional! He has helped me many times and his service…read morehas always been very quick and exactly what I need. He also offer great suggestions to help out whatever situation I have. Would recommend coming to him to anyone.

Eddie and the team went over and above to help me replace a car battery as I'm currently unable to…read moredue to surgery! Very friendly and helpful. We will be back!

Best tire experience ever! Got a screw in the middle of my…read moretread on my Chevy 2500 truck with camper on California to Maine cross country trip. They fixed my temporary plug and replaced it with a patch in 30 minutes! I have a Scout camper on the bed that wouldn't fit in the bay so they jacked it up in the parking lot. On top of it all- No Charge! I was floored. Not in California for sure. These guys were so awesome! Thank you Belle! Jim

Beelle Tire of Sycamore IL on 5/18/26 quoted me four different out the door (complete) prices for…read moremy Honda. The first was $530, but when set up the appointment they said sorry it's actually $660. I said sorry that second quote is not reasonable. They then said "we can do it for $590." I ended the call. Since they were open late and close by and I had run out of time to get to Discount Tire I called back and they quoted $537. I said okay and went in. While I was there for installation they attempted to upsell me by suggesting I install a new $80 sensor. I said no. After they installed three tires they came in to tell me there was a good chance one of the studs on the fourth tire was going to break. They said I had to give them the go ahead to proceed and accept responsibility to fix it if it broke -$57. I asked "what's my alternative?" They said "leave the old worn tire on." I needed to have the tires for a family hospital visit -- so I reluctantly agreed while expressing my displeasure. Predictably they broke it. Since it was almost closing time i completed the payment. Yet another glitch (they had not included the tax in the "out the door price. This was becoming a cluster you know what. The out the door price, including the cost of the broken stud was now about $100 more than their last quote. It took about 10 minutes and multiple tries to process my payment. And when we were done they casually mentioned that the stud would not be in till the following day. They told me it was ok to drive on it with one out of four bolts missing. I later discovered that was NOT at all a safe thing to do. They did not call about the part so that I could return to have it installed. After several calls and being put on hold with aggressive advertising pitches, the installation guy (Pepe) told me they had no openings until 4:30 in the afternoon. He said he'd have to "squeeze me in and expect a 90 minute wait." I told him that was longer than the tire installation! He replied they were very busy. When I arrived I told them that 90 minutes was unacceptable and that I'd already paid them and had to make multiple calls instead of them calling me. They became very disrespectful at that point. St that point I called Belle's national customer service line and complained. They were closed for the day. I recorded a message but never got a call back. The stud was installed in 15 minutes. The charge for parts was $11 and the "labor" for the part they broke was $46 (billed the day before). In summary a) their quotes are wildly disingenuous, b) I question their competence and/or integrity about the broken stud, c) they put me at risk by lying about the safety of the missing stud and bolt, d) they were very disrespectful, and e) Belle Tire Corporate does hot care about Sycamore Belle's shoddy practices as they did not address my complaint. This was among the worst repair SNAFUs I have encountered in over 50 years of driving! Steer clear of this place; it's like a pirate ship.

This review is about first impressions and is specific to my 1st visit…read more I'm sure that experiences differ from person to person but having the right sales person helping you out makes all the difference. I can't say that I know much about cars or tell you about whether their prices are the best in the area because I'm not an expert on auto parts. But I can tell you that I went in there today and I was in and out within 10 minutes, a very happy customer. My situation was simple and sweet: one of my headlight went out (passenger-side) and I was about to just go and by a bulb for my archaic 1994 Corolla when the sales rep, JC helped me find the right bulb and suggest that I also get grease to keep the connection last longer and better. I mentioned to him that I'm about to take it to a mechanic to get it installed since I know absolutely nothing about cars. He told me to bring my car around (store wasn't busy so I guess I was lucky) and he would help me/show me how to install it! After having spent 5 minutes on my car, I learned how easy it was to just change a lightbulb and I probably saved money from labor cost that a mechanic would charge me. Not many people would offer this kind of service but having even 1 good employee can turn a store around. My impression of O'Reilly was a good one and I will come back next time to see what else they offer. While money is important and I like to watch my pocket too but when it comes to cars which I know nothing about, I rather go to a place I can trust. All I can say is JC gave me great service, I feel good about it and I would come back. O'Reilly, keep it up! Light bulb $8.99 Grease $1.29 Total with tax: $11.13 (worth it).

Bruce Lee came here since I was in the area and I kind of wanted to grab some additives for my car…read moreto help it run better it wasn't anything exclusive it was more of a common additive. But they had it at a reasonable price. Overall this is a typical automotive store so it features a general variety of everything for you like to expect at a car store. It's very quiet and it's in a pretty busy strip mall. Staff here was also pretty friendly. Store was very well stocked well organized and clean, overall pretty average experience

I realized that I needed to buy new tires for my car a few weeks ago. I called and spoke with Kurt…read moreon the phone. He was not only helpful, but he was pleasant, respectful, and very easy to talk with. I visited this Discount Tire location to discuss the situation and to set up an appointment. Although they were busy (as they should be!), I felt like they took time with me to make sure that I was taken care of. When I arrived for my appointment, Kurt was there and took the time with me yet again to ensure that I received the best experience possible. Once again, the shop was busy, however Kurt did not shy away from taking his time with me. The customer service and impeccable communication with Discount Tire will make me a loyal customer in the future. This shop is amazing. Keep up the fantastic service! AND...my new tires are amazing!!

So let's talk reality here: Discount Tire now owns Tire Rack (as of 2021)…read more Tire Rack used to sell the tires at best prices online with helpful reviews. Last week, when my husband went in person to Discount Tire he asked for his OE (original equipment tire) and the person said they're not available. Since they were available at Tire Rack we immediately bought them and had them shipped for installation. When we arrived for installation, the front desk person questioned why we bought from Tire Rack. Turns out they DO have them in stock at Discount Tire for $300 (4 tires) plus installation which is $447.00 vs what we paid-$473 for for tires plus $123 installation=$596.00. So they're competing with a company that they own? So, we paid $149.00 extra because someone opted to try to upsell my husband another tire instead of ordering a tire they do sell that he requested? Then, they tried to upsell us tire insurance saying Tire Rack does not have that (which is true). Their tire insurance includes free rotation, and patching. Tire Rack has a free 2 year road hazard policy, which is kind of like patching and replacement if necessary (requires preauthorization). At this point, I feel like Discount Tire is a bit scammy, and I feel the same re Tire Rack. Too bad. We've now had both sets of our tires shipped by Tire Rack to Discount Tire for installation but for the life of me, I don't know why they're playing games with the pricing. Still better price than the dealership though.

This review is strictly for the service department. I called on Saturday to inquire about oil…read morechange prices. The man I spoke to was friendly, cheerful, and extremely helpful. After giving him the year and model of my vehicle, he informed me that I had two different price options due to the turbo: $37.99 or about $68 for synthetic. I went with the cheaper option for now but will go synthetic in the future. He also stated they go by appointment only on Saturdays but they had a cancellation so I was able to get a 10:00 a.m. appointment. After arriving and completing the rebate for my oil change, I took a seat in the waiting room. What a cozy space! A small kitchenette houses a coffee machine and a mini fridge holds bottled water. There are also drink and snack vending machines. There are some toys for the kiddos and a nice flat screen TV with Direct TV. Deep-set leather chairs (four of them) cushion you and are super comfortable. There is also a love seat for additional seating. While waiting, one of the service advisers came into the waiting room and asked those of us waiting if we'd like water or coffee. Even though we were all capable of getting it ourselves, that gesture was a great representation of their level of customer service. My entire stay was about an hour which is what I expected. I wasn't in a hurry and I know from working at dealerships in the past that Saturdays can be quite busy for service departments. Charlie, the assistant service manager, was who I dealt with. He was extremely helpful from start to finish. The other gentleman, I think his name was Eddie, was very helpful, too. Besides the oil change, my car also had a leak somewhere near the transfer case, so I left the ol' girl behind so the necessary repairs could be made while still under warranty. I was given a loaner vehicle to drive while my car was being serviced, which is fun because it's always nice to have a brand new car for a few days. Zoom zoom. The dealership itself is beautiful and all of those sexy, brand new Mazdas were enticing, but I didn't go near the showroom as I wanted to avoid the temptation. I've had my car for six months so I am definitely not in the market for anything any time soon. The hubby is next in line for that and I have no doubt that when we are ready, we will purchase from here. We love our Mazdas and every employee I dealt with here has given me confidence in being lifetime Continental Mazda customers.

I took my daughters 2017 Mazda GX-5 with the touring package to the brushless car wash this…read moreSaturday morning. When I left the car wash the right passenger side mirror was loose and I could not adjust it. I called Continental Mazda. I was nervous the service rep calmed me down asked questions about the mirror. He asked me to bring it in. I brought it in and they fixed the mirror within 20 minutes. I really appreciate the outstanding service on my last minute notice. Outstanding service.

My vehicle broke down and I had it towed to Tuffy as they had handled a minor repair for me before…read more Obviously the cost of a major repair is not ideal, but Eric was able to apply a warranty for a part that saved me hundreds of dollars. I am grateful for their transparency, willingness to work with customers, and for the speed and quality of their service. Thanks, Eric!

Let me tell when i bring in my car then fix the issue mot return with the samething. He a good one…read more d9nt show me how much ghe part cost ypu then mark it up 300 dollars not a good move. Absolutely will not be returning and will expose for the bullcrap congrats ypu got my money but i will.not go quite

I have been here for oil changes and several services , most of the time they are good…read more But the most recent i had my power steering pump replaced, but after driving home it didn't seem right so i bought it back and then it still wasn't fixed, then they had to replace it with not one but 2 other different pumps. All i have sayb is most shops would have found a way to tell you that the other place messed up fixing your car not us, but this place they tackled it till the problem was fixed and on top of that they offered to pick me up after my truck was done. I would recommend this place to everyone and anyone, you just don't find honesty, integrity like now a days anymore. Good job! Keep up the good work!

Great customer service and they were truly honest with me about my vehicle issues. I knew the issue…read morebefore taking it I and they diagnosed it correctly .

Impressed would be an understatement…read more Gavin was able to get me six tires in an uncommon size on one day's notice. Kept me in my budget and even worked their extended coverage into it (these are for a big RV and I had a tire failure two years ago from faulty installation, so the coverage made sense). After the manager heard about my previous issue, he told me at pickup that his two most experienced techs did the work. I feel like I got good tires for a decent price and I was treated like a friend.

These guys will try to upsell unnecessary services i had all the suspension replace went there for…read moretire replacement and alignment they intentionally messed my lug nuts and sold me lug nuts when it was not bad person removing tire intentionally used wrong size sockets, after aligment they suppose to reset steering wheel and recalibrate it which they did not .As soon i drive van from them I got VCS error they told me to drive it will goes away but it did not it has to be reseted as part of alignment job they reset it and recalibrate after i gave them error code they wont go away please stay away from them.