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    O'Reilly Auto Parts

    4.5 (30 reviews)
    Open 7:00 am - 9:00 pm
    Updated 2 months ago

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    9 months ago

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    1 year ago

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    3 years ago

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    1 year ago

    Kyle was very helpful, he helped me very quickly even though he was short staffed. Very honest and friendly

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    2 years ago

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    2 years ago

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    7 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    3 years ago

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    5 years ago

    Everyone in store very helpful... Had know idea what to do or what was wrong with my car( husband at Mayo) Thank you for the help!!!

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    3 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    9 years ago

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    8 years ago

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    6 years ago

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    6 years ago

    Last 2 visits store is very under-staffed. Long wait and inability to assist the customer.

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    14 years ago

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    13 years ago

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    8 years ago

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    12 years ago

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    8 years ago

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    11 years ago

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    13 years ago

    Super helpful staff. Glen looked up my part, told me the different pricing, and then switched out the part for me. Awesome!

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    9 years ago

    Very knowledgeable and helpful staff. Their prices are high, but that is to be expected for the convenience of a brick and mortar store.

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    10 years ago

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    10 years ago

    Great customer service and great prices! They always go above and beyond at O'Reilly. Joel was a wonderful help.

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    Review Highlights - O'Reilly Auto Parts

    He rang me up and gave me new paperwork for the new battery in case I have an issue again.

    Mentioned in 3 reviews

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    Parts Authority

    Parts Authority

    (4 reviews)

    I was not the last bit surprised the store had a solid 1 star rating!…read more What a joke of a business. I get the vibe is only really for mechanics because the "customer service", I mean just simple kindness professionalism as in general civilized society. Not expecting; "hello how may I help you, can I help you find something, what can I do for you", etc.... NO NONE OF THAT. It would've been far too high expectations for that "gibberish"! Waking in through blank tinted doors, no hours or days of operation, no "enter/exit" on the door. Upon entry there are 3 people sitting behind 2 counters; 1 woman to the right "helping" (loose use of the word) a man with a couple of kids, the counter to the left; there were 2 people (1 woman & 1 man) behind it, the woman didn't flinch when I walked in, didn't look up, didn't mutter a word, probably very deep in her work star the computer. The man to my left as I approached, had his feet up on the counter (4 foot high) laid back chilling, dressed as a mechanic who just rebuilt an engine. With no direction approached the man, asking if he could help me, he said "picking up?". I was confused, said "no do I need to order online only? ". He then directed me to the other lady helping the man with his kids. After she told him, she cannot help, they do not carry that part, I approached. Stating "it's my first time in, I hope you can help me", she replied "me too".... I needed 6 bolts (automotive), I was referred to this location from the online bolt manufacturer... I asked "do you have (6) 5/8 x 18 x 1.5-2 inch bolts". The young woman replied..... "nope we don't carry bolts, can't help ya"... There was a brief pause, me expecting some direction as to where or who I may find these bolts to buy........ NOTHING. So I walked out. Very strange, guess it's a store for the trades people. ‍

    Steve at the front desk when you walk in acts like you don't exist. No greeting or anything. His…read morephone is his priority. Extremely rude over the phone as well. Why do you have someone so rude working at the front when you first enter establishment. I will never give this place business again. The only reason why I came was because of Walter. The other young guys there are a little rough around the edges as well. But Steve is just rude. The black gentleman in the stockroom was really cool. He needs to reverse rolls with Steve. I'm serious

    Desert Rat Off Road Centers

    Desert Rat Off Road Centers

    (31 reviews)

    Just to make sure our story is clear, in case this isn't resolved and paid for fully…read more How does the same issue keep occurring for well over a year now??? We've never resolved the underlying issue and this has been misdiagnosed by your shop numerous times and after getting me to spend thousands more on parts and labor weather that's through you or another shop there needs to be accountability somewhere when it's being diagnosed and looked at by your shop before anything happened. Your shop has its name on the strut mounts, shocks, springs wheels, tires, lower control arms & ball joints, bushings basically the entire suspension was to a T what you guys told me would resolve my issue and you validated all the work done prior while blaming other professionals, then look, same issue you blamed others for is STILL happening after you supposedly fixed it again and shit ride is still occurring, this is 1000% on desert rat at this point. I've never had a shittier ride experience on normal roads my entire life and has been the biggest nightmare. I'll keep submitting reviews and protesting this until resolution, I'm going to submit a notice to better business bureau as well as it seems I'm paying for professional services and they are screwing over their customers like me. Thought this is what people came to them for was to fix their ride and feel but instead worse off then where we started last year

    Was traveling through town on a road trip when my jeep ran into some serious problems and i needed…read morealot of major work expedited. Bill, Mike, and John at Desert Rat Off road were great. Bill got me scheduled immediately and Mike walked me through and took the time to show me what was wrong as well as some options. Long story short, they were able to get my jeep up and going again and i was able to continue my trip. I typically dont let other people work on my jeeps but ill definitely come back when im in town. Cant say enough good things about my experience at Desert Rat Offroad (the bell road location).

    O'Reilly Auto Parts - autopartssupplies - Updated May 2026

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