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O'Reilly Auto Parts

3.6 (17 reviews)
Open 7:00 am - 9:00 pm
Updated 2 months ago

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6 months ago

Kolby was super helpful and went out of his way to help me find exactly what I needed!

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3 months ago

colby is amazing great customer service I only go there in payson autozone has terrible customer service

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2 years ago

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3 years ago

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2 years ago

Friendly and respectful help. I was in and out quickly and got all the help I needed

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2 years ago

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7 years ago

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4 years ago

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3 years ago

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4 years ago

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5 years ago

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Review Highlights - O'Reilly Auto Parts

The first one had a live peg for brakes--I didn't even know the little trailer had brakes!!

Mentioned in 2 reviews

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NAPA Auto Parts - Payson

NAPA Auto Parts - Payson

(4 reviews)

Trash!! I've been in the automotive industry for well over 20 years. Current vehicles C6 Z06 600…read moreplus HP Jeep grand Cherokee 3.0 diesel, 1987 Chevy Silverado, 2023 RZR PRO R, 2004 Malibu Competition Ski Boat, 2021 28' Ford RV. 05/10/25 What a trashy place. The absolute worst experience I've ever had with any institution or business. The owner is completely incompetent. Before we get into the details here's a list of nearby places that come highly recommended if you need parts. O'Reilly Auto Parts +1 (928) 472-6227 210 S Beeline Hwy, Payson, AZ 85541 AutoZone +1 (928) 472-8810 109 AZ-260, Payson, AZ 85541 I paid $640 for a new front drive shaft before it could be ordered for my Jeep after confirming with the representative who meant the best and was pretty helpful considering he ordered the wrong part which was too short. (Confirmed by Mechanic) The new $640 drive shaft failed in 25 miles. I called in explaining the issue and the new representative I spoke with was beyond unhelpful. Didn't look for a new part, didn't order a new part. He was worried they would have to eat the cost of the warranty replacement. I was told to call back in 2 days when the owner would be in store. And then put on hold for 30 minutes and hung up on. It's Mother's Day weekend. I was on my way to Utah from PHX. Zero effort to reach a resolution was made. I sincerely hope this can be resolved and have no intention of leaving such a negative post if I can get the correct part in a timely manner. Update! 05/12/25 Spoke to the owner he was zero help would not give me an exchange or refund. Trashy folks

You know I was a big fan of Napa in Prescott but this Payson location seems to be full of dishonest…read morepeople. Had my mom pick up stuff to do an oil change while she was in town and she came back with a 110 dollar receipt because they were "price comparing" and forgot to remove items. They also charged for 7 quarts and sent her home with 5 when I needed 6. Also thought it was strange that it was individual quarts because the rep swore it was cheaper that way than the bulk jug. I let that go after a trip down there to get her refunded something like 60 dollars and get the right items. More recently my wife needed a battery for her car and chose to go get one while I was away from cell service on a job. She tells me she spent over 200 on a battery for her Nissan Altima and I thought hmm I guess she got a nice optima battery, turns out it's some Napa gold garbage brick with terrible reviews online. Ladies be warned these sales guys at Napa will prey on you and sell you the most expensive possible options all day long. Perhaps it's incompetence, but be weary.

U-Pick-It

U-Pick-It

(28 reviews)

My friend's 1997 Caddy died and with limited income she needed a cheap car fast. When you live pay…read morecheck to pay check and even the stimulus payment gift from President Trump just barely pays the bills, I stepped in and helped her find the reliable car she needed and I could help fund. Her friend Cameron works at U-pick-it in Prescott Valley so we drove way out there from Chino Valley (on 89A to Fain road to Sara Jane lane) to the "junk" yard. Cameron told us he had a nice Toyota but they just got a 2006 Subaru Outback in that morning that might be affordable. I drive a 2018 Subaru Outback and am a Subaru super-fan. So, show us this gem of a car. OMG. Perfect body with not a dent on it. 6 cylinder AWD. Interior reeked of cigarette and other funny smoke but the interior was well loved but will be cleaned up and deodorized prior to our purchase. Tires had mileage on them but were still sfae considering it only had 158,000 miles on it. We knew Cameron would not let her buy a lemon besides, they had no lemon's there anyway so we jumped on it. With her hard earned and preciously saved $1100 and my contribution of the rest of the cost, she got that 2006 Subaru Outback for $2500. Subaru's tend to get healthier the older they are so both of us expressed our joy and adulation to the U-Pick-it crew Cameron and Alex for this literal gift from heaven. Friendly and knowledgeable parts tenders are a Godsend. Thanks U-pick-it staff and crew.

Stole my mother's vehicle she called and requested it back told them that it was not theirs or…read moreanyone else's but hers would not return her car to her went there cars dismantled sounds like somebody will be getting paid

O'Reilly Auto Parts - autopartssupplies - Updated May 2026

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