My e450 truck broke down. They ran the codes and found 2 sensors needing replacing. They…read morerecommended Firestone to repair the truck and a number of tow services.

My truck was showing a warning light and I had 120+ miles yet to drive. Ramiro checked the OBD and…read morebattery, and reassured me that we could make it home. He was extremely pleasant, helpful, and went out of his way to check things thoroughly. A refreshing bit of great customer service in a worrisome situation!

Kolby was super helpful and went out of his way to help me find exactly what I needed!read more

colby is amazing great customer service I only go there in payson autozone has terrible customer…read moreservice

Great service. Started right on time, I got checked in right at my appointment time, all planned…read morework was explained. Completed as scheduled and the bill was as explained. Vehicle was even washed, a very old school service. I'll use them again as service is needed.

Very friendly staff, quick and efficient. Bobby and Bri were very attentive. I'll be a repeat…read morecustomer, even though they're kinda the only game in town =) I'm thankful for them!

Took out broken toilet and installed a new one. Great job and we love the new toilet!read more

My air conditioner in my RV quit. He was out the next morning right on time. He ordered new…read moreparts and I was good to go when the parts arrived. He is very nice and great to work with.

My friend's 1997 Caddy died and with limited income she needed a cheap car fast. When you live pay…read morecheck to pay check and even the stimulus payment gift from President Trump just barely pays the bills, I stepped in and helped her find the reliable car she needed and I could help fund. Her friend Cameron works at U-pick-it in Prescott Valley so we drove way out there from Chino Valley (on 89A to Fain road to Sara Jane lane) to the "junk" yard. Cameron told us he had a nice Toyota but they just got a 2006 Subaru Outback in that morning that might be affordable. I drive a 2018 Subaru Outback and am a Subaru super-fan. So, show us this gem of a car. OMG. Perfect body with not a dent on it. 6 cylinder AWD. Interior reeked of cigarette and other funny smoke but the interior was well loved but will be cleaned up and deodorized prior to our purchase. Tires had mileage on them but were still sfae considering it only had 158,000 miles on it. We knew Cameron would not let her buy a lemon besides, they had no lemon's there anyway so we jumped on it. With her hard earned and preciously saved $1100 and my contribution of the rest of the cost, she got that 2006 Subaru Outback for $2500. Subaru's tend to get healthier the older they are so both of us expressed our joy and adulation to the U-Pick-it crew Cameron and Alex for this literal gift from heaven. Friendly and knowledgeable parts tenders are a Godsend. Thanks U-pick-it staff and crew.

Stole my mother's vehicle she called and requested it back told them that it was not theirs or…read moreanyone else's but hers would not return her car to her went there cars dismantled sounds like somebody will be getting paid

Pleasant Valley Auto Parts is a clean operation , friendly service and tons of knowledge to help…read moremaintain your ride! Also offers all types of auto /tire repair parts and supplies that you desperately may need while traveling.

On our quest for ice in Young, we realized during the downpour that our windshield wipers were…read moreshot. We stopped at the auto parts place and the gentleman was very friendly and helpful. He came out to our car and took the wiper off to measure the length for an exact match. He got us 2 wipers and even installed one while I installed the other. The price was very reasonable as well.

We had a dead battery at an adjacent gas station. It was a special battery for a older model…read morePorsche. We called this location and they not only carried the battery but when we went to purchase, they loaned us a socket set. They went the extra mile and Tom offered to carry the battery to our car and remove the dead battery and installed the new one. We couldn't have been more relieved and really appreciated their customer service. All the staff at this location were very nice and friendly.

Where do I begin!!…read more Christina (store manager) what an Angel!!!! We were stranded in Munds Park, Arizona with our motorhome, starter went out!! This woman not only was so professional and kind on the phone, but she drove the part to us. Omg. I can't begin to tell you how this changed our day. What a blessing. We will ALWAYS use this store whenever we are in the Sedona area or surrounding areas!!! Wish I could give you 100 stars!! You deserve them, Christina.

Stay away from this bushiness its a complete rip off. I dropped our side by side off for a…read morediagnosis of why it wouldn't run, four weeks later and excuse after excuse and a few lies, we picked it up today. These guys could care less about customer service. Small town mentality at its finest.

We purchased a Side by side here a few years ago, we went back up to look at the new 4 seat…read moremachines (we drove 2 hours to go here) figuring we would show our loyalty a possibly buy from them again. We were looking at a machine that was just over 43k and we couldn't get anyone to come to the showroom floor and talk to us (we were the only people in there). Instead we got a guy talking to us about 20 feet away from behind the counter asking us if we had questions while he sorted paperwork. They guy still wouldn't come and help us so we left. No time or attention was paid, it was so disappointing that an employee was too lazy to come engage with a customer especially on a large purchase. We will buy in the valley.

Honestly, this is the best O'Reilly's I been too. Everyone there is extremely helpful, kind, and…read moregive phenomenal customer service. Josh was awesome.

James was wonderful. He helped me quickly and had what I needed and even installed the windshield…read morewiper blades for me and had me check them to make sure they worked properly. Excellent customer service. I choose O'Reilly over Auto Zone any day!