I had a capacitor fail on my Dometic rooftop A/C during a summer trip to Payson. I called Brian…read moreright when he opened, and he told me to bring the van in immediately. He quickly tested the old capacitor, confirmed it had failed, and thankfully had the correct replacement in stock. I was back on the road with cold, working A/C in less than an hour. Brian was knowledgeable, honest, and incredibly helpful--and I was also glad to learn that he is a brother in Christ. Thank you, brother! I highly recommend On the Road Again RV for fast, dependable RV service.

Once again On the Road Again Rv in Payson has helped us with our RV…read more Our rig turned off as we were driving up the hill to Payson. We were able to get it started with our generator, but needed someone with Rv knowledge to let us know what was wrong before we were all the way to our campsite. They had us come directly in and diagnosed the problem. It was a bad alternator. They referred us to another location that did that type of repair, assuring us that we were ok to continue on our vacation using our generator until we had time to do the repair. Thank you Brian for the excellent service and always great Payson hospitality!

Five stars for this great group!! Professional, fast, courteous and kind. They took care of my…read moreWinnebago van quickly and explained things well - pricing was reasonable and fair. I would highly recommend them! Thanks!!!!

Ask for Paul, their Service Writer. He is their Problem solver. Tell him what you want done. He…read moreresponds in 24 hours with solutions. We were glad we called for service. They are not the cheapest and not most expensive RV service, but their work is guaranteed. Make a list and give Arizona RV Service the call. We did and recommend ARVS.

Pete and Keaton should be ASHAMED of themselves! NO INTEGRITY!!!! We flew here after much back and…read moreforth and FaceTiming to purchase an RV from out of state. We explained we would be going on an immediate road trip with our toddler and before we bought our tickets out here, even said would you be comfortable with your family in this? We were reassured everything was working and dialed in. That was NOT the case!!!! We discovered things that were not divulged : leveling jacks not working, awning broken, the couch literally fell over when I attempted to recline it holding my son! INCREDIBLY DISAPPOINTED!!!! If those are the things I noticed, what else is wrong?! All you have is your word AND they are NOT TO BE TRUSTED!!!! When asked for any reimbursement we were told sales are slow... wonder why?! You'd think if sales were slow they'd be sure their inventory was ready to go as promised!

Bought a used travel trailer from Pete sight unseen and traveled the 400 miles in 116 degree heat…read moreto complete the deal. It was a great experience and we couldn't be happier with the purchase. He gave us a great deal and the trailer was just as described. He made the process very easy and had the trailer all set up for our first two nights stay in Sedona prior to our trip home. I highly recommend Pete and the Main Street RV team for your next RV purchase. They really know how to put the customer first!

Great people. We had a few hiccups on our RV…read more The staff was on it fast. Excellent staff always in touch. We highly recommend little dealers little prices. They live up to their name. Thank you for everything. Happy Trails for sure when you buy your RV. Thanks, STEVE, MIKE, and STAFF

"New staff" same old song and dance. You will pay tax on your retail purchase and you will be…read morepenalized if you want to pay cash if you don't use their financing. Very siimilar to Blue Compass. My advice if purchasing a late model RV: Look for a private party sale, be patient, buy the book "Buying A Used Motorhome" by Bill Myers and follow its direction. You will save at minimum the sales tax. We looked nationwide online and saved 10-12K on price PLUS sales tax and got a nice, easy to drive 27 foot Class C, 2024 model year, with 9,000 miles on it (only 14 hours on the generator!), with two slide outs - the perfect rig for us. The worst thing you can do is finance sales tax - think about it! Find a private party sale - remember: there are lots of people disguising as private parties who are really dealers (do your research) - weed them out - be patient. Read service reviews for dealerships, pay attention to people you know and their comments about RV dealerships in the area. We are glad we were patient, it paid big dividends. The two stars are for the finance, and sales people - everyone was real "nice" but they are trapped in a corporate "system".

We stayed here for 3 nights on our way through town. We figured it had everything we needed to stay…read morefor a short time. It was a great RV park! Everyone was friendly and kind, it was clean, and it looked like there were plenty of activities going on while we were there. They had a happy hour and band playing at the pool the first night we were there, it was pretty packed with people singing, dancing, drinking and eating, looked like fun! We would totally stay there again.

Bought our first RV from them. Have to say I was extremely pleased with the way we were treated the…read morewhole way through. My wife and I never felt pressured, and they even told us several times they don't want to sell us something we don't want. They have a really good multi-step process that allows you plenty of time to inspect, and they will fix ANY little nit pick thing you can come up with. Not only did they fix our list, but went above and beyond when they found a couple of other things that we missed. I WILL buy from them again someday. 5-star experience all the way.

Fair, quick, easy transaction with great people. The owners know their stuff and seem to care more…read moreabout customer service than selling transactionally. Definitely worth a call or visit if you are in the market for a used rig.

Update: Since…read moreposting my original review, owner Tom wrote me a letter explaining their perspective and included a check to cover my travel expenses, which I had not asked for. I really wanted this motorhome, so it was disappointing that things didn't work out the way we had hoped. Unfortunately, sometimes things happen and deals don't come together. What stood out to me, though, was Tom's willingness to take ownership and accountability afterward. That speaks volumes. Maybe they really are the mom-and-pop shop we initially thought they were. While our experience was unfortunate, I appreciate how Tom handled things afterward and felt it was important to acknowledge that

Terrible place beware this place is horrible at everything they do. You get the run around and…read morenever an answer. They're pretty good at the shuffle sales farming techniques to lure you in for the for the Kill, Buyer Beware, Seller Beware.... This RV has been sold for months but they leave it to lure you in and BOOM, they got your information...

Saw some campers online but weren't on -site when went down. Walked around the lot and didn't see…read morea soul. When we walked to our truck, someone came out. Salesman said told us that we'll have a hard time finding a camper in our price range. Wasn't too interested in selling us a travel trailer in $30k range.

Gareth was amazing... helpful but not pushy. He, Elias, and John facilitated trade in and purchase…read moreof new RV. Well organized business and highly recommend. Mike and Robert gave the most comprehensive orientation possible. Answered my stupid questions thoroughly and were very kind and interactive. Great meeting both of them. Finance (Lori think) was kind and well organized.

This is a review specifically for the orientation I received on my 2023 Storyteller Mode LT before…read moreI took delivery. Mike V was outstanding -- he went through all of the systems verbally AND actuated all of the systems. B/c he took the time to actuate the water valves we discovered a leak that was later traced to a plumbing fitting that had not been crimped by storyteller during manufacturing. Previous owner had never noticed b/c they didn't use the siphon function to fill their water tank. Thanks to Mike V's diligence Mike S (repair tech) was able to diagnose the leak as manufacturer not crimping a fitting at time of manufacture and repair the leak in less than 15 min. Awesome.

I don't even know where to begin. We brought our 2017 Ford Focus in for two recalls after buying it…read morein December and receiving notices in March. I spoke with Larry on March 16 and dropped the car off March 17. Right away, Larry was rude--chastising me for not bringing it in sooner, despite us just getting the recall notice. He also made inaccurate claims about our brakes just by looking at the car, clearly assuming I didn't know better. My husband and father are mechanics, and I have extensive experience working on cars myself. We only came in because recalls are fully covered. We were told the repair would take about a week to a week and a half, but they had our car for 20 days (March 17-April 6). No one suggested ordering parts ahead of time to reduce downtime. Communication was extremely poor--I had to call multiple times for updates, and Larry often said he'd call back but never did. After 16 days, they finally called (the only time they initiated contact) claiming the engine cover was cracked and would cost $400. The photo showed no oxidation or debris, indicating it likely cracked during service. The manager confirmed bolts in that area were removed and torqued. I pushed back, stating I wouldn't pay for damage likely caused by their mechanic, and said I'd escalate to Ford Corporate. They eventually covered it. The manager also acknowledged they usually order specialty tools before taking vehicles, which clearly didn't happen here. I raised concerns about the delay and lack of communication--he apologized and said he'd address it with Larry. They offered a rental, but I would've had to drive to Prescott and put down a $200 credit card deposit. I don't use credit cards, and while another location suggested using their business card, this dealership refused. We ended up sharing one car for the entire time. We were told at one point the car would be ready the next day, but delays continued (first a broken bolt, then the engine cover). We finally got the car back April 6--20 days later. Overall, the biggest issues were poor communication, lack of accountability, and Larry's rude behavior. We were considering buying a Ford truck (we pay cash and just bought a ranch), but after this experience, we will never buy a Ford again--mainly because this is the only dealership within 50+ miles and we refuse to deal with them. I would not recommend this dealership--or any Galpin Ford location. I documented all conversations from March 16-April 6 and will be advising others to avoid them.

We brought our 2011 Lincoln MKZ hybrid in for an oil change. I've made an appointment online when…read morewe arrive. We are promptly greeted by Matthew the service writer. My white leather seats and stirring will be recovered with plastic immediately and he said he would be in touch with us through text messaging service was provided promptly. We will be back for our next service when it is due thank you very much.