As good as it gets. We're fortunate to have this gem in our locale. This NAPA has a genuine,…read moreknowledge, fast, friendly and professional staff. Even with their picks in a couple of new hires over the years; top notch. It's amazing what this place has on the shelf, especially for a semi-rural setting. Over and over they continue to please in an uncannily earnest manner.

The customer service was great. They had exactly what I needed and checked out with no problem.read more

Been their 3 times for 3 cars. My Lexus had a sensor problem that everyone told me it needed a…read morepart. Took it to them and they figured out it was faulty wiring from the previous owner. Fixed my fit and just took my Mercedes in for an oil change and brake problem. They fixed it and found the faulty brake problem for $160 Comes down to trust. Robert is the mechanic and he doesn't overcharge people nor will he screw anyone over. I trust them and send friends. I was referred by my little sister who gave them glowing reviews.

Let me start off by saying I have never left a review of any business until now. Yet when you…read morereceive such a dishonest service and receive no sense of remorse from the Manager or Shop owner I felt compelled to sign up and submit a review. About 3 weeks ago I was calling around various station to find assistance with mounting 4 tires on my truck. When I spoke with Ike the mechanic on duty he had quoted me $45 per axle. I ask, is this for each wheel and he replied not per axle 2 wheels each. so I booked an appointment to drop off my truck the next morning. When I called later that afternoon for an ETA to pick up they said it would be ready by 5. Unfortunately I could not stop by until after 6pm and they told me that it would not be a problem as someone would be there until 9pm. When I eventually made my way to the Shell station the gentleman working let me know that the bill came to $250. I was shocked and asked this is not correct it should be closer to $110 after tax as I was quoted $45 per axle. He let me know that he could not do anything with the bill, and I was not expecting that he could, so I left very frustrated and began wondering about a bait and switch scam. My wife told me to let it go for the night until you could speak with the manager or owner in the morning as they opened up at 7am. When I called the next day at 7am, Ike answered and after I explained my frustration, he said, he was referring to 45 min per axle, not $45 per axle. I let him know that that is not what he quoted as I would have never dropped off my truck, with this outrageous rates to mount tires. He said that he would talk to the manager and call me back after 8am. When he called back I was informed that they would take off the tire disposal fee of $20 but that is all she was willing to do. At this point I was left with no recourse but to pick up my truck and discuss with the manager in person. When I discussed the bait and switch and dishonesty that has happened I was not offered any sympathy or apology but rather, this is all we can do. Lesson learned after stewing over this crap service and dishonesty is buyer beware at this Shell Station. If you are thinking about getting any service done here don't. If you chose to take the risk, make sure you get a written, signed cost before handing them your keys. Ike is a nice guy but I am certain his hands are tied to the poor ownership and the manager who I suspect is the owner. I drove by today and noticed your store front is boarded up. Looks like you are angering more than just myself. If I could rate you a NO STAR I would. Honesty and Integrity go a long way and this Shell ownership has neither. I hope anyone reading this review stays clear of this Shell Station. Happy New Year and thanks for Nothing.

I stopped in Budget Batteries in hopes that they had what I needed. It was a long shot since I…read morehave 27 year old Japanese import. I hadn't even gotten out of my car yet when I was greeted. I asked if they had a battery for "this", and he said, "I sure do!" I said I would need new terminals, and he said that would be easy. He started to explain something, but I (probably rudely) interrupted him and said, "Do what you gotta do, because I can't start it without a jump". He said, okay, and started grabbing what he needed. The battery is located under the passenger seat, which is on the left side of my right-hand drive vehicle. He had to work inside the car to change out the terminals and place the new battery. He took care not to make a mess, picked up all the cuttings, and fixed my seat and carpet. I had to have the same service done to my other JDM vehicle. I went to the Tacoma shop that time. The battery is under the hood of that one, so less work. Great service there, too; however, Puyallup service was $20 cheaper. Before I left, he asked if he could take a picture of my vehicle. You're a lifesaver, Chad! Thanks so much for having what I needed, being so cool, and getting me back on the road within 20 minutes. *Side note: I read another review, and I feel like I have to say this. I'm a female and an islander. I didn't feel any discrimination or racism.

The service was very quick, but the pricing and communication were quite bad…read more I went in to have the battery I had purchased four years ago checked. I'd been going to this store for a very long time, but it had a new manager. The manager attached a meter to the battery very quickly, which I appreciated. I didn't see the meter, and he didn't explain anything, just, "Yep, it's bad." He gave me the replacement price, which was high, but I decided to go ahead and have it done. I asked about the warranty, and he said it was five years. I said, "Does my current battery have the same warranty?" "Yes," he said, "You bought it here." "So, am I due some pro-rated discount because this battery failed early?" "I can give you 10%" "Hmmm," I'm thinking, "I'd have thought 4 years out of 5 would be a 20% discount," but I didn't know how they prorate, so I let it go. When he rang up the sale, he forgot the discount. I asked about it, and he said he could give me a slip of paper for an extra core charge when I come back to replace this battery. This was because it was "too hard" to run the sale over again. He scribbled on the back of a business card and initialed it. (It is pictured below.) Of course, I'm thinking, "So I have to hang on to this piece of paper for four to five years and come back here for another battery because you made a mistake and are too lazy to run the transaction over again?" He caught my look and said he could run it again, but he was "just trying to save me money because running a credit, and a new sale would be two or three transactions, and the card machine charges me $2.50 every time it runs a card, so I would end up losing most of the rebate." I'm thinking, "Huh?!" All this is happening at high speed, I feel pressured, and so I decide it's not enough money to hassle over, and I'm not up for the fuss. So I end up paying the full (high) price and have to keep track of what I think is likely a worthless piece of paper that won't be honored even if I just happen to be in the right place at the right time when I need a new battery sometime in the future. Nah, not gonna happen. Needless to say, I'm very disappointed, feel poorly treated, and slightly deceived. I won't go back to the store and will not recommend it to others, which is kind of sad because I've been going there for so long (when it had a different manager). Oh, well, life goes on, and it's not enough money to worry about, but the principles involved were worth mentioning. There, I got that off my chest, and I feel better now. :-) Thanks for being my online counselor! LOL.

My husband and I needed to sell our RV due to health issues. I contacted 4 different RV dealers in…read morethe area for information on a consignment. We decided to go with Valley RV Supercenter, not because they offered the highest price, but because after multiple conversations with Nate Weeldreyer in the sales department, I felt he would be the best to work with, and I wasn't wrong. Speaking with Nate I could tell he cared about his clients and was proud of the dealership. He was quick to respond to our questions. offered helpful advice, and always followed up when he said he would. Ultimately they sold our RV in a very short amount of time. From start to finish, Nate walked us through the whole process. We couldn't be happier with our decision. I would highly recommend anyone thinking of buying or selling an RV to contact Nate at Valley RV Supercenter.

I am extremely disappointed with this service department. My RV has been there since September for…read morewarranty repairs, and despite calling every week for updates, the repairs still haven't even started. I was told it would take a month, and that time has already passed. My family and I were looking forward to a special birthday camping trip, and this delay has left us very disappointed. I have spoken with other customers facing the same problems. Some have been waiting as long as I have, while others have been waiting since the beginning of the October. We deserve clear answers as to why our RVs are sitting without repairs, why warranty issues are not being addressed, and when this situation will be resolved. I am asking management to step up, explain these delays, and provide a firm timeline for when our repairs will begin and be completed. Customers should not have to chase down answers week after week. We deserve accountability, communication, and better service. Unfortunately, based on this experience, I cannot recommend this service department to anyone.

When you want a Subaru this is the place. The no pressure sales and the best prices for a new and…read moreused Subaru. The service department rocks. The leadership is amazing and the support staff are friendly and helpful. They know their stuff and they make sure you know what's going on with your repair so there's no guessing. I recommend this dealership to anyone looking for a new or used Subaru

Bought my 4th Subaru from this location went in for my service. First off in order to schedule you…read moremust talk to a bot, and the bot program they use is antiquated. I had an appointment for an oil change and three hours later I was still waiting. No communication, no updates. I have had many experiences with dealerships and I will never buy another Subaru from this one again.

Joshua Breshears and Samantha Martin gave us amazing service and patience to guide us to our…read morepurchase on my new 2026 RAV 4 Woodland PHEV. Amazing staff and amazing cars Renton Toyota

I am writing this review to warn other customers about my experience at Toyota of Renton…read more I went to Toyota of Renton for a routine visit, and during that time they told me they tested my car battery and said it was failing and needed immediate replacement. Based on their diagnosis, I was advised that the battery was at risk and should be replaced. Trusting their professional opinion, I immediately went to Costco and purchased a new battery. Since my original battery was still under warranty, I returned it to Costco for a refund. However, Costco tested my old battery in front of me, and the results showed the battery was in good condition. They tested it two more times, and all results confirmed the battery was good. To be absolutely sure, I also took the battery to a separate independent repair shop, and again, the battery tested normal with no issues. I later returned to Toyota of Renton to speak with the service manager. The only response I received was a printed battery test result from them. There was no explanation, no accountability, and no resolution, despite clear evidence from multiple independent tests showing the battery was fine. I have kept all printed test reports as documentation, which clearly show conflicting results between Toyota of Renton and multiple other professional testers. This experience caused me unnecessary stress and wasted time, and it seriously damaged my trust in this dealership's service department. I strongly advise other customers to be cautious and seek a second opinion before approving any repairs or replacements here. I will not return to Toyota of Renton in the future.

Unrivaled Legendary Service! 5 Stars is Not Enough!We have been using Torklift Central for a few…read moreyears for our trailer, and their service and customer care have always been incredible. But what they did for me recently went so far above and beyond, it felt like old-school 1950s legendary integrity--the kind of human decency you just don't see with companies anymore.While working a temporary job out of state, I had to run back to Washington with my trailer. During the trip, I missed a wide turn and completely bent my trailer axle. It was 4:05 PM on a Friday, and I was scheduled to haul it back out of state the very next morning. Frantic, I called Torklift, and they told me to come right in. Getting caught up in rush-hour traffic, I called back to tell them I'd be four minutes late--which was after closing time. Instead of locking up, they told me they would wait. Nobody does that anymore.When I arrived, DJ and Keegan moved mountains to help me. Initially, they were completely booked out for a week. I was beside myself with stress because I absolutely had to be back at my new job Monday morning. DJ and Keegan were incredibly kind, empathetic, and understanding. They managed to squeeze me into the schedule for first thing Monday morning.I arrived Monday at opening and waited. We were all at the mercy of the parts delivery team, which didn't drop off the components until mid-day. The absolute second those parts arrived, Foreman Brandon and his mechanic Chris raced to work, thrashing to fix my trailer as fast as humanly possible. Senior Foreman "Eagle-eye" Johnny masterfully coordinated every single step of the workflow, flawlessly running the shop and managing multiple other clients at the same time. The entire team rallied together, going completely out of their way to get me back on the road. Because of their absolute tenacity, I was able to roll out of there a few minutes before closing that same day.I could never truly repay this team for their immense kindness. They didn't just operate as a business; they showed up as a team of genuinely good human beings trying to help out another person in a bind. They treated me like royalty. Torklift Central has a customer for life, and if you want top-notch work paired with unmatched integrity, this is the only place to go!

Today was a Good Day! My husband is working on his Harley and needed his Customized Crash Bar…read moreBracket cut so we went to Torklift Central to see if they could accommodate our needs. My husband is so happy with the Service that was provided! The Customer Service was Above and Beyond Awesome. They were able to answer all questions asked without hesitation. We were able to leave the Bracket there to be cut and we were told it would take about 30 minutes so we were able to go to another store and pick a few things up. I highly recommend Torklift Central!! Also easy access to turn in off of Central Avenue in Kent to their Business and great parking. The store is cleanand they even have a Raffle going on to win really cool items. We will definitely return to Torklift Central!! Look them up torkliftcentral.com

I have had multiple experiences with this cycle gear. I've purchased riding gear from them, and…read morereceived numerous tire changes. I've always gotten them to change my tire either the same day or the next day to give me a call. Very professional, efficient, and just overall good experiences every single time I go in. Shout out to Zach! Not sure what spelling he uses but he always seems to be the one that helps me and he's just a solid employee.

I appreciate the knowledge and experience from the staff here. And while what I was searching for…read moremay not be a 'thing', thanks to Zach I've been sent in the right direction. Love the helmet and audio system you helped me figure out. Great shop!