Just a great interaction. These guys are very helpful. They know exactly what they're talking…read moreabout. Thanks for the quick and pleasant purchase! Definitely will be back for the business and any batteries I need at home.

I ordered the recommended battery for my car on their website. Installation appointment was…read morescheduled but the experience didn't go well. When I asked the installer if would use a memory saver, he replied "not necessary". He removed my old battery and discovered that they didn't have the correct battery and that they couldn't acquire one even though the correct battery was ordered and paid for on their website. The presets on my car were screwed up and were a headache to rectify. It was very nice of them to give me a refund. Very apologetic, Thanks! The worst retail experience I have ever had.

Khlio at the desk was kind, pleasant, informative, and helpful. He worked quickly and got me out…read morewith exactly what I needed. Thank you Khlio

If you just need to run in someplace and pick up batteries, this is the place. The staff are very…read morehelpful. Just tell them what you need and they'll get it for you. And everything is always in stock. I will always go here for batteries. I've also purchased auto batteries here and they will install them free. They do phone repair but I haven't used them for that. But batteries - this is THE place to go.

In these times it seems that customer service is rare. Companies set up loyalty rewards or…read morecontracts in order to get people to buy their products. Well Batteries plus is the exception to the rule. I walk in as I was having trouble with my phone. A young guy who looked as if he was 12 came to the desk to ask me what he could do...I told him my phone is not even a year old and it was charging right. He looks at the phone then looked at me and said we don't work on Google phones...ughhh but he offered to take to the back and clean the port. No guarantees...needless to say he fixed it and only charged me $10 Highly recommend this place.

Went to get a new battery and screen for an iPhone, all seemed fine. Got home and the home button…read moreon the phone doesn't work. I took it back, explained, etc. The tech was very understanding and agreed to make it right - a few hours later they called and said the home button broke during repair. Fine, accidents happen. We went over a few options, which seemed pretty reasonable, and we ended up asking them to just refund the screen cost and move the new battery to my wife's phone, which also needed a new one. Not the best, but given the circumstances, something we were willing to work with. We came back after the second round of repair was complete... And after getting home noticed new damage to the screen in my wife's phone (the corner is now lighter than the rest, with a nice streak down to the middle). I'm honestly not sure I want to go back to the same place for yet another repair even if it's free. 4 stars for customer service, 1 star for technical ability. 5 stars for speed of service, but if it isn't good work, does speed matter?

A few months ago I needed a new battery for my car. I was able to get it changed and a very nice…read morelady talk to me making sure that if I ever needed help with my car battery in the future, don't be afraid to call them. She also wanted me to let my friends they shouldn't be afraid to call them if their car battery breaks down as well. I really do appreciate the thought in letting me know there's always help out there. I wish I could give more than five stars!

Great customer service. Turned in old battery and they followed me to car and carried it in. Not…read moresomething I ever expected.

So, my husband drives a car that the keyless entry is actually attached to the key...the kind that…read moreare $75 plus to replace. Well, he went here to see if they would be able to replace the battery, as the doors wouldn't open keyless anymore. Well, 2 minutes and $5 later, he was on the road. I personally had an even more wonderful experience. Haven't been able to use my remote (fob) in over a month...went here to get the battery replaced...turns out it wasn't the battery...it was a little piece that had come undone. So, they soddered it, put my battery back in place and off I went. Free of charge. I will be going back when the battery actually does die!! For those of you with nonworking fobs...truly the place to go!

I needed a watch battery. Yes, I still have a watch. In & out in under five minutes, even though…read morethe guy that does watch batteries was, uh, indisposed.

When they say batteries "and things" they are not kidding. They have so much more than just…read morebatteries. I love going to this store and seeing all the neat unique lighting items. The service is outstanding. Cannot beat this place for a battery. I got batteries for my father in law's mobility scooter for half of what I would have paid at the scooter store. Great store with great people!

This store is fantastic. Never stumped them on a battery need yet. Very helpful people. Jesus…read moresaves! John3:16 "Bible"

Quick, easy replacement of my key fob battery…read more The clerk gave me a punch card you can ask for that gives you a free button cell better after you buy 5.

Great people. The owner really knows his stuff. They were able to get me in and out in a very short…read moreamount of time. All of the people there are hardworking as well.

My car started acting up (check engine light, rough idle, yadda, yadda). I called up the nearest…read moreAutozone. I was visiting with family in Kankakee and no where near a dealership. My daughter had just fallen asleep in the back of the car. To add insult to injury, there were very strong winds in the area. I parked the car and called them up asking if they'd meet me in the parking lot with an OBDII scanner. No prob. Jerry came out, ran it, my daughter woke up and carried her inside. The scanner error said ignition coils and possibly spark plugs. He pulled up the parts on the ol' computer, told me what I needed and pricing. He helped find me better pricing, ordered it all up (which they had in store) and got my squared away. Now let's stop here for a second. I had no idea what coils or spark plugs do or go of that sort. The record came to a screeching halt right then and there. But Jerry was great throughout, he was able to help me through the install process. He got the clearance from his manager to help me which it was near 7pm and store was empty. He got out some tools and guided me through the removal and install of the new parts. In matter of an hour, car started, codes were cleared and rough idle went away. Now each situation may vary when you go to an auto parts store, but I was darn thankful for all the help that Jerry had provided me from tools, to his knowledge and help on getting the best pricing on the better parts needed for my car to get my family back to the city.

Worst customer service around would never go to the store ever again nor call them ordered parts…read moreFriday had a family emergency and tried to have wife come and pick upd couldn't even help out and put it up at the counter will not be spend my money anymore with these people save your time and money and go elsewhere!!