Just a great interaction. These guys are very helpful. They know exactly what they're talking…read moreabout. Thanks for the quick and pleasant purchase! Definitely will be back for the business and any batteries I need at home.

I ordered the recommended battery for my car on their website. Installation appointment was…read morescheduled but the experience didn't go well. When I asked the installer if would use a memory saver, he replied "not necessary". He removed my old battery and discovered that they didn't have the correct battery and that they couldn't acquire one even though the correct battery was ordered and paid for on their website. The presets on my car were screwed up and were a headache to rectify. It was very nice of them to give me a refund. Very apologetic, Thanks! The worst retail experience I have ever had.

If you just need to run in someplace and pick up batteries, this is the place. The staff are very…read morehelpful. Just tell them what you need and they'll get it for you. And everything is always in stock. I will always go here for batteries. I've also purchased auto batteries here and they will install them free. They do phone repair but I haven't used them for that. But batteries - this is THE place to go.

My iPhone was completely dead from a swimming pool incident. Thankfully assistant mgr. Josh was…read moreable to bring my phone back to life. Thanks to him I was able to backup my entire device. Josh was incredibly kind and very helpful to every customer that walked in.

In these times it seems that customer service is rare. Companies set up loyalty rewards or…read morecontracts in order to get people to buy their products. Well Batteries plus is the exception to the rule. I walk in as I was having trouble with my phone. A young guy who looked as if he was 12 came to the desk to ask me what he could do...I told him my phone is not even a year old and it was charging right. He looks at the phone then looked at me and said we don't work on Google phones...ughhh but he offered to take to the back and clean the port. No guarantees...needless to say he fixed it and only charged me $10 Highly recommend this place.

Went to get a new battery and screen for an iPhone, all seemed fine. Got home and the home button…read moreon the phone doesn't work. I took it back, explained, etc. The tech was very understanding and agreed to make it right - a few hours later they called and said the home button broke during repair. Fine, accidents happen. We went over a few options, which seemed pretty reasonable, and we ended up asking them to just refund the screen cost and move the new battery to my wife's phone, which also needed a new one. Not the best, but given the circumstances, something we were willing to work with. We came back after the second round of repair was complete... And after getting home noticed new damage to the screen in my wife's phone (the corner is now lighter than the rest, with a nice streak down to the middle). I'm honestly not sure I want to go back to the same place for yet another repair even if it's free. 4 stars for customer service, 1 star for technical ability. 5 stars for speed of service, but if it isn't good work, does speed matter?

A few months ago I needed a new battery for my car. I was able to get it changed and a very nice…read morelady talk to me making sure that if I ever needed help with my car battery in the future, don't be afraid to call them. She also wanted me to let my friends they shouldn't be afraid to call them if their car battery breaks down as well. I really do appreciate the thought in letting me know there's always help out there. I wish I could give more than five stars!

Great customer service. Turned in old battery and they followed me to car and carried it in. Not…read moresomething I ever expected.

I needed a watch battery. Yes, I still have a watch. In & out in under five minutes, even though…read morethe guy that does watch batteries was, uh, indisposed.

Car wouldn't start this a.m. got to Interstate Battery just SECONDS before they closed. They…read morecheerfully got me in an on my way. Needed a new connector which they threw in for free! They are always AWESOME!

This store is fantastic. Never stumped them on a battery need yet. Very helpful people. Jesus…read moresaves! John3:16 "Bible"

DO NOT DO BUISNESS WITH THEM !!!!!!!!!! FRAUD…read more!!!!!!!!!!!!!!!!!!!!!!!! on 12/16/2017 a kid from my household ordered 5 drones from this company. when the items were received we right away reported it as fraud to our bank and to the company that accepted the order which is batteries and things. when I called ron the ceo was nice a polite and told me to return them and that he would refund us our money. and he would not charge us a restocking fee. so we shipped them back out. when RON THE CEO finally received the items he called me and told me that he was only going to refund me $175.00 the original refund was suppose to be for $289.75. there was a total of items which were the cost of $57.95. when I asked Mr. CEO why was I only getting $175.00 he flipped out on me and told me to fuck off and if I didn't like it I could call the president of the united states and he hung up on me. I called back and mr ceo kept yelling at me and told me he will be sending the product back to me and not to be calling this number 1(815)220-0321. this place is a fraud and they take advantage of people. defiantly not professional. this place should not be in business. RON MR.CEO SHOULD HAVE HIS ASS BEATEN.

Quick, easy replacement of my key fob battery…read more The clerk gave me a punch card you can ask for that gives you a free button cell better after you buy 5.

Great people. The owner really knows his stuff. They were able to get me in and out in a very short…read moreamount of time. All of the people there are hardworking as well.

Simply put,.... If you are Black (African American) don't bother patronizing this establishment…read more They just aren't comfortable with our presence.

From the owner: We're more than just a battery store, we're committed to providing outstanding service and…read moreexpertise for a variety of solutions - including power, phone repair, auto battery installation, key fobs, lighting, and more! Whether you need help finding a replacement battery or to replace a shattered screen on your device, Batteries Plus is here for you.

Worst customer service around would never go to the store ever again nor call them ordered parts…read moreFriday had a family emergency and tried to have wife come and pick upd couldn't even help out and put it up at the counter will not be spend my money anymore with these people save your time and money and go elsewhere!!

I went at 7:50 on a Saturday and they were closed. it said online and on their door that they were…read moreopen at 7:30. Frustrating and not worth it when there's advance auto parts across the road