Katelyn our service manager and Johnathan our technician gave excellent service. We had 3 screws in…read moretwo tires. They patched the tires, water tested, rotated and balanced at no charge. Jonathan came to the lobby after the diagnosis to let us know our estimated departure time. I was very impressed with the level of service.

You know, it's insulting to hear a person who works there say to "watch out for potholes" to…read morepersuade me to buy a new set of tires when the tread isn't even or below the Tread Indicator Bar. Please believe we hate going in there for a tire rotation because we're going to experience high-pressure selling tactics to get us to buy something. If they can't convince you to buy, another sale person will join in the conversation pretending like he has the same set of tires on his car saying they're great for a last dish effort. I was embarrassed for them! After they're convinced you will not buy, the smiles stop. The selling tactics start at the time they are walking towards your car!

I've used All Automotive in Bradley for years and was so happy to see them open in Hoopeston. I had…read moremy oil changed this week and the experience was excellent. The staff was friendly, courteous, and quick. It's great to have a business I trust closer to home!

They are very efficient, fast and excellent work !! I went…read morehere because my car was shaking and they ordered the part and the next day they were working on my car !! I definitely recommend it

Timely service performed with an "honest" evaluation of any future service I might anticipate would…read morebe a succinct reason for my 5-star evaluation. When I brought the vehicle back to have a battery replaced that had initially tested weak, they retested it and found that my old battery was still good and saved me the cost of a new battery. I'm very impressed with their honesty as well as their service work. (I was initially apprehensive because of the 1-star ratings, which I now find inexplicable. I was glad I listened to a friend's recommendation instead, whose employer (a rental car service) uses Tire Tracks too. Sometimes you just have to trust your gut or a trusted friend's advice.)

Just got off the phone to ask for a tire patch and the business hours say that they're open until 1…read morePM today. They just sent all of their people and technicians home and it's not even 12 PM. And, just an FYI, both Google and yelp as of today, April 30, 2022, both say that this place is open until 1 PM.

I called about tires for my daughters car. The woman that answered the phone was very professional…read moreand extremely nice. She gave me a great price and assured me that they would take very good care of her. THEY DID JUST THAT!!!! They were very friendly to my daughter and my 5 year old grandson. I would highly recommend them for any auto repairs

I called about tires for my daughters car. The woman that answered the phone was very professional…read moreand extremely nice. She gave me a great price and assured me that they would take very good care of her. THEY DID JUST THAT!!!! They were very friendly to my daughter and my 5 year old grandson. I would highly recommend them for any auto repairs.

Avoid if possible. Like another in this review section, I too USED to be a loyal customer to…read moreGoodyear for the past 6 years. That was until today when I dropped my car off for a simple oil change and tire rotation. I had no issues with my car. When I picked it up, I was informed the back left tire dragged on the way out of the shop but they "managed to break it free". Well, they sure did break it, as they failed to notice one of the studs for the lugs was loose and had backed into the drum. When I drove part of the way home, all I could hear was grinding from the rear. By driving, this destroyed my parking brake system as all internal drum parts were destroyed by the loose stud. Shop refused to accept fault and would only cover labor for the hub replacement. Now I'm stuck with repairing my parking brake system that was fully operational prior to this visit. Never returning.

I never had anything but the best quality service at this Goodyear, all of my family cars go here,…read moreeven my daughter still brings her car here even though she lives near Chicago! Just recently I took my rav4 xle in because of a strange sound coming from the wheel vicinity and was getting louder called Goodyear and was told to bring it in no appointment within an hour was told that hub bearings were shot on my 189000 mile rav4 the guys there got the job done as soon as the part was delivered! Already knew that my five year old battery was dying a slow death but I was in a state of denial and earliest appointment at the dealership was too late my luck had run dry and I it was early evening so I contacted Goodyear and they took me in hook the car up found that I had no more cold cranking power (amps) was dead so they got me in and out in a little over an hour with a new battery and just in time because a cold snap with high winds came in yikes! This is the place to go especially when there is an auto emergency!

I went here for some work on my truck but because they don't work on 2500's very often they at…read morefirst would not do the alignment I requested.. so I took my truck home and took apart what they said was wrong with my truck. Just to find after a few hours of tear down. There wasn't anything wrong with the part in question. So I wasted money on a diagnostic fee and the parts they claimed were faulty.. just find out several hundred dollars later the part was fine. There has to a lil play in the front hubs so the 4x4 can correctly engage. And they wouldn't budge on the price to do what i originally asked to have done on my 2500. So needless to say they will no longer be working on any more of my vehicles And the lady that answered the phone seems to enjoy talking down to their customers even when they are very knowledgeable about the issues they are having. Sadly I have seen this happen a few times at the Bourbonnais location as well as her talking down to me. Not really something I like to see and deal with when I'm already stressed about getting my truck serviced Most the time I will do my own repairs seeing I am a gear head and am extremely knowledgeable about the repairs I'm seeking. Just upsetting to have to deal with that kind of rudeness when I'm already stressing about the repairs. Maybe it's time to hire someone that is nicer to run the counter that will not talk down and run off the customer. So long story short. I will no longer be a patron to this shop.

i took my car to get a alternator changed. $800 later, I take it home and it has moved since. I…read moredon't have the money to get it towed back there. this is the second time I took my car there and they put bad parts in and I have to go through the inconvenience of taking it back. I don't like the girl that works at the front desk. she's just rude and had a bad attitude towards me. I wouldn't go back here ever. they last my noise cover for my engine. I called them about it she said they didn't have it but would order a new one and call me when it came in and I never received a call back about it being there.

I dropped my car off in the morning for a simple alignment and tire rotation. They had my vehicle…read moreall day and didn't contact me until they were about to close--only to tell me it supposedly needed extra parts (which my car already has) and that it would now cost $750 to fix. There was zero communication during the day, and the sudden price jump felt completely unjustified. To top it off, I brought my car to another shop the very next day. They had it done ASAP with zero issues--and the total cost was only $169. That says a lot. Completely disappointed in the lack of transparency, professionalism, and honesty. I won't be back and can't recommend them to anyone.

Great service brought in my car and Nick did a great job on my car issues! I would recommend them…read moreto everyone

OLIVET PARENT REVIEW…read more I'm a skeptic by nature. When it comes to how I view mechanic shops, I always assume they are crooks and liars until they prove otherwise. WOW! This Midas location proved otherwise 10 times over! We had a VERY intermittent problem with our A/C and we were 8 hours from home for a visit to Olivet. Jim (owner) and his team didn't brush the problem off just because they couldn't reproduce it. They dug in and kept going until they thought they had found the issue. We drove the car that evening and the intermittent problem happened again. I knew that when a problem is that sporadic that it is very difficult for a mechanic to diagnose, so I was not upset with them, but I expected for them to be frustrated to see me back the next morning. There was no frustrated, but a smiling, warm welcome and immediate empathy with me that the problem was not resolved. (AJ at the front desk is simply amazing!) They spent the day digging in again and by the end of the day were confident they had figured out the problem -- and they had! On top of it all, they could have charged me for a lot of labor for those two days of work, but Jim was so kind and I walked out having paid much less than would have been reasonable. My experience here was not simply based on the service rendered, but the interactions with the owner and team convinced me that I had a shop that were dedicated to honesty and fairness; wanting to build relationships, not grab dishonest bucks. My daughter will be beginning her freshman year at Olivet this Fall and this is where she will be taking her vehicle for maintenance and service. Thank you, Jim, AJ and the Midas crew!

I was a regular customer for oil changes since they remodeled their shop and made an actual waiting…read morearea for customers. I went in for my usual oil change recently. The price of the oil change was reasonably priced since they were having a sale. After this procedure I was informed that my day time running light was out ( I was aware) they offered to replace it, I asked how much, I was told since a difficult process to replace the bulb it would be $100. I reluctantly decided to have it replaced. After it was done ( didn't take too long) my car was ready. The light bulb was $100 but the labor was more than the light bulb! I was not told about the labor charge, because I was led to believe the whole thing was "$100 . What a dishonest practice! I didn't notice a price chart nor did I look, since I trusted them. Never again! How do you people sleep at night, doing this to your customers? I will not be returning to your shop, for anything again.

I am currently filing with the better Business bureau and Illinois state's attorney's office, do…read morenot I repeat do not trust these people. I went in for repair on my car $1,700 and they tried to give it back to me with the check engine light still on, they pulled it back into the shop and a day later called and informed me I had to buy a $300 battery so that they could further investigate what the problem was not knowing how much more they were going to charge me... I told them I would go and buy a battery but they insisted it had to be theirs with that I took my car to a dealer who found the same cold breakdown that they got when I first pulled it in! They're they're corporate office will not call me back I tried to get a hold of the owner no luck there either hell further pursue this with whatever legal actions I need to take.... WARNING use this place at your own risk.

I have been taking my cars to Tuffy for 20 years, and I am always happy with the quality of the…read morerepairs and overall service. I especially apreciate their car loan service and the cleanliness of their waiting room

I have to admit that it's hard to beat the prices for Tires or general services from a…read moremulti-billion dollar company. The difference is the obvious level of skills and restrictions by the people doing the work compared to a true automotive mechanic. For what I saved in the price for my tires, including mounting and road hazard warranty, I lost because the mechanic couldn't get one of my locking lugnuts off and I had to go elsewhere to get it removed and the new tire installed. Not the mechanics' fault but Walmart's as they limit what their mechanics are able to do. I give 3 stars because the mechanic felt bad and tried to do everything to resolve the problem. I hope he goes to an automotive school and gets licensed because I believe he would be great. Had the locking lugnut not been an issue, I would have been very happy with the price of the 4 new tires. That one issue erased my savings as I had to pay another shop $140 to get the locking lugnut off and mount my 4th tire.

I have used this store to have my oil changed for about two years and with three cars that means…read moreabout a dozen visits to this store, just to have my car serviced. But my last visit set me back as to why? I took my car in for a regular oil change and was told it would be about 90 minutes because they were backed up. I had shopping to do and it was past due so I said ok. I walked the entire store several times and even had a sandwich at Subway. I checked my ticket and it said the service was done so I headed to the Auto Center where I was told it would take a few more minutes. 10 minutes later it was done. I had quite a few items in my cart and proceeded to put them on the counter half way through ringing these items up John the cashier says next time I should take these up front because HE doesn't take these many items. During my entire transaction I was the only one there and I spent over $175.00. That was my last visit. I guess John sets policy for the store. That was my last trip. Shame I liked the subway shop inside the store.