This is a top-notch body shop. I had to file an insurance claim and AAA brought me to Netherton's…read more From the day I dropped off my crashed vehicle to the day I picked it back up, I was kept regularly in the loop of its progress. They actually completed my repairs about 2 days earlier than anticipated. Best of all, this is a family business with all hands on deck. As a woman with scant knowledge of cars but ample knowledge on being taken advantage of in male-dominated industries, I felt very respected and only dealt with women who walked me through every step of their process. I am now quietly firing my regular car repair place and coming back here.

My Hyundai Kona was backed into at a grocery store parking lot. Nethertons took care of the damage…read moreand the car looked brand new. They even cleaned the car a vacuumed the interior. Very polite and transparent service!! Thank you!!

I ran over a curb right outside of this shop, resulting in a flat tire. When I looked up, I could…read morenot believe that there was a tire shop right next to me. I walked inside and told them what happened and asked if they could help. They said "of course". They did not have a replacement tire in the size needed. They said that they would put on my spare, which they did promptly. When I asked to pay, my guy said "Why? What did we do? Happy to help." I was blown away. I could not recommend this location more highly. (Sorry that I do not know the name of the guy who helped.)

Embarrassingly Incompetent…read more Belle Tire managed to do the unthinkable: they called me to say they didn't know how to jack up my car. That's right -- a tire shop admitting they don't know how to lift a car. Absolutely embarrassing. After I did the research and provided them with the steps, they then told me they couldn't mount my tires because they're low profile. These are the same type of tires I've had mounted countless times elsewhere with zero issue. I've spent the entire day arguing with them over basic work that any competent shop can handle. If you drive anything nicer than a minivan, do yourself a favor and go literally anywhere else. I'm taking my car to their Discount Tire across the street, a shop that actually knows how to do the simplest part of their job. Belle Tire should be ashamed to call themselves an automotive repair shop.

WORST SERVICE OFFERED!!!!!…read more I called their customer service to make an appointment for a Friday (1 week after call date). The technician called the Thursday before saying he's headed to my stated location. I informed the technician that my appointment was Friday, not Thursday. After listening to him curse his company he hung up. I called Friday to get an ETA of when the technician was due and he said he would call his company because I was not on his work order for the day. After receiving NO call I called them and customer service then informed me it was an error on their part and would be another 2weeks before someone could come install my windshield. WORST SERVICE.... They've now lost a customer and had a bad Yelp review. Hope they're happy.....

I just had my car repaired by Gerber in Bourbonnais, IL after hitting a deer, and I could not be…read morehappier with the service I received. I worked with Doug and Donnie there, and they were excellent. The car was beautiful when I got it back - they even detailed the interior and made the whole car look like new. They were very professional and accommodating, and I would recommend them to anyone.

I had a Rhino liner sprayed in my new trucks bed. After the work was done and I was ready to leave…read moreI noticed a roughness to the paint at the drivers door. Upon inspection it appeared that they had overspray of the liner on the top of the cab and both sides of the truck. The business owner said it had to have been from the factory, they place a curtain between the truck bed and the cab and cover the cab with plastic. I was there product that was oversprayed onto the truck. Had to bring it back to have the product removed with lacquer thinner. They got most of it but I had to have them get some spots they didn't get. I believe there is still some product still on the paint that I will find later. The owner or manager never had the courage to apologize for the poor workmanship that was exhibited or for the inconvenience of the added time and trips to the dealer to have the problem rectified. Needless to say they have not notched up any brownie points for any future business with them.

Made an appointment to have my windows tinted on my Silverado had to work so my brother dropped the…read moretruck off at 10:30am On Friday 7/17/2020 said it would take an hour and a half at 12:30pm called them asking how long it would be was told they would call when it's done ok 1:30pm my brother went there to see what was taking so long the truck was in the same spot nothing done to it went inside and ask what was going on the a**hole behind the counter throws my keys at my brother and said we told him they were going to pick the truck up my brother told him we just wanted to know how much longer it would be and then the guy behind the counter Threatened to kick my brothers a** Nice way to run a business and treat your customers This place is a joke Would not recommend this place to anyone

Majority of the interaction was text or on-line. Seems that is way they conduct most of their…read morebusiness. I did have the windshield replaced at the Crest Hill location - it had the soonest availability. Receptionist and Tech's were all very friendly at the location and the process went smoothly. I did have a coupon sent to me that would not allow me to apply at payment. I was able to make contact via text and it was honored and applied. Highly recommend - you may find cheaper, but doubt you will find better! Quality is never cheap and cheap is never quality - think long-term happiness and it makes the choice to use Safelite AutoGlass easy!

These guys replaced my windshield and did a good job...except they didn't recalibrate the…read morewindshield wiper. I could not get anyone on the line and ended up calling the 800 number like six times. They brought me back for the repair a week later and then told me I would have to come back to get it fixed because they had to order the part. That's the last I heard from them. I cannot get through on any line and they never called me back. So.... No auto wipers when it rains. I paid quite a bit for this replacement as all windshield replacements are pricey but it was not returned to me functioning like it was when I took it there. Not happy.