I called and ordered a battery about 3 weeks ago, offered to pay while I had her on the phone. She…read morereplied "no, you'll receive a link to pay." No mention of prepay. I immediately received an order confirmation, and a copy of the warranty.... no link for payment... so I had assumed I pay when the battery is ready to ship. Today, I get a text saying they're still waiting for prepayment, I reply I never received a payment link. They haven't even begun the process of getting my battery ready. Three weeks waiting to hear the battery is ready to ship, and they haven't even started it. If the service is this bad at the very beginning, I think I'll go somewhere else before spending $3,000.

Getting in contact with someone is more difficult than it should be. Expect to be on hold for 10-30…read moreminutes if you give them a call. If you choose to leave a message, no one will get back to you. The online chat isn't actually an instant online chat, it looks like it automatically sends them an email but again, don't expect an email back. I was able to get my question answered but the process to get a simple question answered is a trek. I had initially reached out to them in January 2022 about getting sent a new hybrid battery under warranty and they told me they had a delay with the freight shipments which makes sense but I didn't receive the battery until OCTOBER 2022. My car started to crap out a few weeks ago and luckily not months ago where I would've been out of luck. So if you need a battery asap I hope you get one a LOT sooner than I did. I had reached out intermittently throughout the year about the status and NO ONE answered the entire time. The only notification I got was from Fedex letting me know I had a shipment coming at the beginning of October. I even tried finding the email interactions from January '22 and I cannot find them whatsoever which is super odd and it's as if they were retracted because I know I did not delete them... The only good thing is that they were able to pause my warranty while I waited for the battery to come in since my warranty was supposed to end March of 2022. **Update: I received an email letting me know there was a transfer of ownership lately so things fell through the cracks during that time. It's good to know the reasoning behind why no one was answering but I feel like multiple months is way too long for customer service to be down.

I brought in two ladies watches had the batteries transferred R&R and the prices were real…read morereasonable. I think it was 1740 apiece. If you want a lifetime switch over any pay $25 but that's per watch.

Needed a new battery for my key fob. Asked if I wanted to pay $16.99 for a one time battery…read morereplacement or $23.99 for life. I went with one time battery. The clerk then informed me that now I've splent $34.00 in batteries and he'll see me again next year. Told him he wouldn't as I'll be going to Ford as their batteries last longer. He said they put a low quality battery in the one time purchase. REALLY? You admit to using low quality products when you can't screw over the customer for another $5.00? Will NEVER use a Batteries Plus store again. The employee was curt and rude to boot.

I stopped by Battery X-Change, at 20th and Belmont to have them diagnose a minor issue. A sign said…read morethey're closed (possibly for renovation, possibly for good?), and directed me to their sister location, Northwest Battery Supply, a few blocks east. The staff at NW Battery couldn't have been more helpful. They ran tests to see how much of a charge my battery would take, and ultimately gave me a loaner while they put my battery on a more industrial strength charger overnight. I'm happy to say that they fixed my problem, and that they stand behind their products. I got great advice for maintaining the life of my battery, and I'm happy to have these folks serving SE Portland.

Went in via good reports online. Went in got service right away. I said I have battery that is…read moreover six years old and failing us. Told service tech just wanted a reconditioned battery as do not know how long we will keep car. He said let's check condition of battery first. He ran a battery test, and confirmed our need of new battery. We ended up with a sis month guaranteed battery. For a more than reasonable price for all the work they did. Mgr. was more helpful answering all our questions. We will be back and recommending to all that are asking about a straight shooter battery Company.

Good service - if she can fix it, she will! I appreciate that. For a small area this is a real…read moreasset.

So I found it a bit odd that Seaview has their own little battery store!? I've never seen such a…read morething, let alone in a town as small as Seaview!?! But when my headlamp started to go a bit dim after an evening of clam digging, this was definitely the spot to get battery replacements. I only needed a few AAA batteries, and because they buy their standard size batteries in bulk, you only have to buy the exact number you need! Brilliant! And they also offer great prices (38cents a AAA battery)! I was happy to get such a great deal and support and small town small independent business.

I have gone here twice for batteries, once with my old car and once with my new car. Both times the…read morebatteries were fairly priced, as was instillation ($15 compared to $30 and up or I'd have to install it, elsewhere). They cleaned up the connections and corrosion and didn't charge me a core charge, since I was exchanging my battery with them. Other places, where I would have to do it myself, required me to take the battery home, install it, return my battery to the place I bought it, wait in line again, turn in the core, get my $15 or something, and drive back home. The convince of being at ABE is all that was taken out of the equation and for difference of price to, for example Costco, my time was and also freezing in the cold putting the battery in, was saved. It's a great family business with the grandpa, dad, and sons all working there. Good people (and a super cute dog there too!)

I hadn't had to buy a battery in a while and was surprised how much they had gone up in price. At…read moreleast double if not, triple what they were four years ago. This place had great service and great prices, but you had to ask for their best deal.The battery they didn't stop they had it the next day and it saved me like 30% of anywhere else for a good battery. Not great but good, and definitely not the junk batteries that are out there.

These guys are awesome. Top notch device…read more Nick and his guys treat you right. Don't over sell you.

Cameron was so helpful, polite and very patient. Its people…read moresuch as herself that are the primary reason I will be back. Thank you so much and your very knowledgeable! Respectfully, PaulMichael M

the chillest customer service ever. whatever trio was working and helped me, deserve a tv show at…read morethis store

I called him to see if they carried a battery for my motorcycle and they were quick and helpful on…read morethe phone. I drove down and exchanged my dead battery for a brand new one with no problems. The price was much less than the Harley Davidson brand and yet appears to be made by the same battery company.

I would give this a 0 if I could. Rude Rude Rude when…read moreputting battery in, Two months later DEAD BATTERY on Thanksgiving night. Paid for a new battery less than TWO MONTHS EARLIER. Phoned Kevin I think, he immediately went to irate, belittled roadside assistance drivers' information, eventually getting BELLIGERANT. Told me I was an IDIOT to believe them, ( I was in tears by then) then he hung up on me ! My husband has died of cancer since last needing car services and I was completely stunned at such 'service' and behavior. This man should clearly NOT be selling anything. With a disposition like this he should also should not be involved with the public. What a small, abusive person.

Friendly, knowledgeable, helpful, and honest. What more can you ask for in a battery business?read more

Easiest battery change I have ever had…read more Mark was extremely helpful, price was good, and warranty better than most. No question -- this would be my first stop for a new battery.

This auto parts store impressed the heck out of me! I'd been to O'Reilly's and AutoZone, looking…read morefor a sun shade for my driver's side window. You'd think this would be an easy search, but it was nothing but frustrating. I was pretty much ignored in all the "big name" stores. What I would have given for someone to simply point me in the right direction! I just wanted to buy a simple roller shade. How hard could this be for them? And then I walked into Advance Auto Parts on E. Powell in Gresham - and KNEW I had finally found my place. No sooner did I walk in the door than "Brett" asked if I needed some help. When I mentioned wanting a roller sun shade, he went to the back and personally brought out the one he used for his own car! "These work really well for me," he said. "Want to see if it works for your car, before you buy?" With that, we went outside and tried it on my car. It was perfect. (The price was really reasonable, too!) Now THAT was good customer service! That Brett would take the time to "demonstrate" a product, to make sure it would work for me was a very kind (and darned impressive) thing to do. I hope Advance Auto Parts pays this man well. He just earned them a customer for life. Thank you, Brett! Thank you, Advance Auto Parts!

The staff here have always been able to answer any questions I've had. They're knowledgeable with…read moreparts, car cleaning care, paint, tools, you name it. I had a factory defect on an item I purchased at another Advanced Auto Parts store, and they accepted the return here. Funny thing was the second item I bought (at this store), also had a defect. However, they accepted a return on that one too. The third purchase got it right. The product defect was no fault of theirs by the way! Thanks guys, you're my choice when it comes to my automotive needs !