I've been a customer here for a long time, and I'm gonna tell you I hate spending money. I just…read moredropped about $1,300 here, and I'm happy with the service - it is always good - and I am confident the product is top quality. My family is safe traveling in my car, and THAT is the best feeling. If you are like me, and you pinch every penny until it whimpers, this is the place to spend your money!

They'll lie and charge 300$ for rental cleaning fee for no reason just to take money from you. So…read moredon't agree on taking a rental from them because they'll just screw you over. They also took the car and lied to our faces and said it looks good then over the phone said it's horrible inside The rental. Money hungry company

Quality service and affordable for the first time in this location they did my allignion time and…read moreperfect what exactly I was expecting from

Thanks for the friendly service and taking the big screw out of my tire!…read moreIt didn't take long at all. about 20 minutes

Great and fast service from AWRS. I had 2 bent wheels and they arrived on time and took care of the…read moreissue with both. I have to think my 2 rear wheels are also bent having hit the same potholes but I'll see when I get my nest rotation. Good company with a valuable service!!!

Kevin at Alloy Wheel Repair has now done 2 sets of wheels for us. He powder coated and machined my…read more19" Audi A4 wheels. He did a grey paint to match the car! And the car still drives amazing in the rims it is designed to be driven on. We also have a BMW that just didn't drive as well on the 18" custom Helo wheels we bought for it. So, we took the stock rims to Kevin at Alloy Wheel Repair and had them powder coated black satin to match the black car. They look fantastic and the car drives so much better on it's stock rims! I highly recommend Kevin to do any work on your car!

I've been going to Firestone for over 10 years, and what keeps me coming back is the great service…read moreand people, especially Spencer. He's helped me multiple times and is always friendly, honest, and never pushy, which I really appreciate. You can tell he genuinely cares about his customers and takes pride in his work. Employees like him are the reason I continue to trust Firestone with my car.

Firestone has always been one of my go-to options for vehicle maintenance, but this Gresham…read morelocation on Burnside is making me seriously reconsider. They damaged my vehicle--and then tried to brush it off like nothing happened. I brought in my Impreza hatchback for an alignment. The service tech was friendly, and I explained that my main concern was a violent vibration in the brake pedal whenever I braked at highway speeds. Other shops had tossed around different causes--warped rotors, bad alignment, unbalanced tires. Since I already had a lifetime alignment package with Firestone, I figured I'd start there. When the car was ready to be taken off the lift, the same tech carefully backed it out while the store manager, Jose, and another employee watched. As the rear tires reached the ramp, I heard a crunch and instantly felt something was wrong. It looked like the car had bottomed out. They tried several times to place blocks under the rear tires for support, but when the car finally hit the ground, it was obvious something had been damaged--a plastic panel was now hanging from the bottom of the car between the front and rear doors on the driver's side. Jose tried to downplay the situation, saying the piece wasn't important and, word for word, "nothing that we damaged, it's just the way it is because your car is very low." Regardless of the car's ground clearance, it was clear he didn't want to take accountability for his team's mistake. To his credit, Jose eventually did order a replacement piece, but it took some convincing--and throughout the conversation, he spoke to me as if I didn't know what I was talking about. I'm not a mechanic, sure, but I do know that if you see a vehicle starting to bottom out, you stop it before it causes damage. What's the point of watching if you're not going to intervene? Another employee even tried to blame the damage on my aftermarket wheels, claiming that's why the car sat lower. But just moments before, he had asked Jose if Imprezas come this low from the factory. Let's be real--whether the car sits low or not, precautions should've been in place. Someone should have been actually spotting to make sure this exact thing didn't happen. Then, to make matters worse, I received the emailed invoice afterward and noticed two serious red flags: my signature had been forged--literally just a curved line--and the mileage was completely wrong. They had entered a number nearly double my actual odometer reading which I believe gets reported to CarFax making it harder for me when/if I decide to sell the car for incorrect odometer reading. If that doesn't speak to the ethical standards at this location, I'm not sure what does. In the end, the team at this location made excuses instead of taking full responsibility. I've had alignments done at the Happy Valley Firestone with zero issues. This experience was a complete letdown.

Professional and they take care of all your tire needs. Folks got me in and out…read more - a satisfied customer.

I used to be a service manager, so I have more knowledge than most. These guys did a very good and…read morequick job on some new Michelin tires. Came in for some generic used tires for my little 2 mile a day work truck. Manager showed me some options. He had some new tires that were very well priced he even threw in a used tire for my spare. Tire tech knows what he was doing as well, hardly any weight was used. He definitely knows his balancer well. Saturday morning, in and out in under 30 min. (2000 Black Tacoma SR5)

I was on my way to Seattle from central Oregon last Tuesday when my truck started cutting out, I…read morewas pulling a trailer so turned off the main road looking for a parking lot turns out it was a repair shop lomeli or whatever it's called anyways they charged me 85.00 to diagnose my issue, they told me my exhaust converter was plugged and sent me to there buddies muffler shop that charged me another 300.00 that didn't fix my problem, turns out the negative battery cable was loose. sad place when they don't know what there doing.

They didnt put a part back when they gave it back to me.But if you are in a pinch and dont mind…read morepieces missing then go for it. If you are looking for an honest mechanic that does good work this is not the shop. I had my radiator replaced, hoses replaced, and since they had the radiator off and easy access to serpetine belt I had them do that as well. Luckily I checked their work because they forgot to put a piece back that goes from air filter to front of hood. I had to bring it back and all they said was "we will give the mechanic shit for it." Makes me question all of their work and what else they missed? I thought since the radiator was out of the way it is way easier to do the serpetine belt. They still charged me full labor for that even though im convinced they did it way quicker with radiator off. All things said and done they are over priced and do sloppy work.

This is a very good service shop. There was no pressure of additional services, but I was provided…read moreinformation about future services due and the costs. There prices are very fair and the whole experience felt like they cared about the car and the customer. They are now my go-to shop.

I was really impressed that they told me what they needed to fix before they started working and…read morethen they told me how much it would cost. Most people just do the oil change and then they tell what needs to be repaired and then they charge you more money which also takes longer. These people did a good job, giving me a fair price and it took a reasonable amount of time. I was also impressed with the fact that you could get updates on your phone.

I had some work done at another shop, who then had to tow my car to Tonkin Mazda to have some…read moreprogramming done to the new BCM. What a headache. Tonkin had my car 65 days, and was unable to get the car running. They waved the white flag. After a week or so, Auto Firm's team found a fuse issue that kept the car from being able to communicate. Long story short, I found my new mechanic, and it ain't Tonkin Mazda! Scott and the crew are awesome!

David at Auto Firm was always very nice to talk to. And got my car fixed as fast as he could…read moreconsidering he had to wait for another company we were dealing with to send him the parts. I would highly recommend this company really nice people and the repairs are great.

I have used Master Tech twice over the last couple of months, once on my Civic and then on my CRV…read more They go over your car extensively upon receipt. They wrote up a report on the findings and recommended fixes. I appreciate how well they communicate and keep me informed about the quotes, progress, and work performed. It's never great to have to deal with a car issue, but dealing with professionals definitely helps.

I don't feel that their price structure is completely fair. They quoted me a price of $129 to…read morereplace my cabin air filter on a Dodge charger. And this is what I got when I googled it. The average cost for a Dodge Charger Cabin Air Filter Replacement is between $49 and $56. I just called Jiffy Lube and they quoted me a price of $49. All I can say is beware of add-ons!

Brought my 2013 Subaru Impreza here after someone had backed into me in a parking lot. I dropped…read moreoff on a Monday got it back the following Tuesday. My car looks super clean as the detailed the inside and out! Would recommend to anyone who needs an A+ auto body job. Bring it to Superior Auto they know what they're doing!

Outside of their paint shop, superior auto body can suck it. Put my Rubicon on its side, (insurance…read moreclaim) after a year of fighting with them post "she is fixed"I was experiencing death wobble, incorrect replacement parts, they threw out parts belonging to me, argued constantly and failed to resolve the issues. Ended up spending out of pocket another $5000 (after charging insurance over $20,000) to resolve the issues. I am a disabled veteran, my rubicon is my daily driver and Superior Auto Body is an incompetent, zero integrity no honor business.