1. VIP Collision Center

0

Portland, OR

VIP Collision Center

4.9 (129 reviews)
Closed • 8:00 am - 5:00 pm

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Response time

4 hours

Response rate

100%

Services - VIP Collision Center

Bumper repair

Collision repair

Auto frame straightening

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Review Highlights - VIP Collision Center

“Val did everything he could to keep costs down while maintaining the integrity and safety of our vehicle.”

Mentioned in 9 reviews

Read more highlights

Active Auto Body

Active Auto Body

(52 reviews)

Alphabet District, Northwest

After spending more than 31 years in the automotive business, I've developed a slightly annoying…read morehabit of noticing the little things when I walk into a repair facility. I notice the communication, the professionalism, the cleanliness, how the customer is treated--and, most importantly, whether the people actually seem to care. That's why I was so impressed with Active Auto Body on NW Couch Street. Emily is absolutely fantastic. She has that rare combination of professionalism, personality, and genuine customer service that makes you think, "Yep... somebody here actually knows what they're doing." She always keeps me informed and is incredibly pleasant to deal with, and made the process far less painful than having to look at the repair estimate in the first place! And then there's Rich, the owner. You can tell pretty quickly when an owner is actually involved in the business versus someone who just happens to own the building. Rich takes pride in his shop, his people, and the work that leaves the facility. That attitude trickles down--and you can see it in the way customers are treated. Having spent decades on the service-drive side of the automotive business, I can tell you that good body shops are easy to find; GREAT body shops are a different animal. Active Auto Body is one of the great ones. Professional people, excellent communication, quality work, and an owner who actually gives a damn. What more could you ask for? Well... maybe a free set of tires and a lifetime supply of coffee. But apparently Emily and Rich have limits. Five stars for Active Auto Body. If you need collision or body work in Portland, do yourself a favor and give these folks a call. Your car--and your blood pressure--will thank you!

Excellent Auto Body Shop My car was rear ended and I had the…read morecar back in a week. You can't tell were they did any work. Very nice people to work with

Caliber Collision

Caliber Collision

(26 reviews)

Lower Burnside, Central Eastside, Kerns, Northeast Portland

Two friends recommended Caliber, so I was not surprised that the service and communication were…read moregreat, although this isn't normally the case - as we all unfortunately know. I first took my car in last year to have dented and scraped panels replaced. The intake, communication, workmanship and handoff were all top-notch. Caliber handled all the insurance paperwork, so I didn't have to deal with any bureaucracy. I just returned to service a panel that kept coming loose. It turns out that it resulted from a collision I'd been unaware of. Caliber was happy to fix the panel as a courtesy, and really didn't need to ask me to write this review. I should have done so long ago!

I took my vehicle to Caliber Collision as a part of Geico's express program for repairs. I was able…read moreto drop my car off, pickup a rental, drop the rental off, and pickup my vehicle in all about the same place. Upon arrival, I was greeted warmly, signed some paperwork, then walked to Enterprise by one of the staff. Enterprise was about a block away. Their staff person asked if he could carry something for me and I asked him to carry my purse. He did so and I thought it was a sweet gesture. Caliber Collision is very communicative. They sent me several updates, via text, during the repair process. When my vehicle was ready, I received a call and a text message. I am super happy with the work Caliber did. I can't tell that I was in an accident and the work was completed quickly and good.

VIP Collision Center - bodyshops - Updated October 2026

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