***** Five Stars to Burnside Collision, which I highly recommend if your car needs body work. My 12 year-old car had an unfortunate scrape with a concrete parking block which it lost resulting in the shredding of my fender liner, breaking of connectors that held the bumper to the left front side panel, and the dislodging/breakage of one fog light and one headlight washer. The first two places I took the car to wanted well over $2,000 to repair the damage largely because of the cost of replacing the fog light (which I've never used) and the headlight washer which I didn't care about (I didn't even know I had one and can wash the headlight by hand). Burnside Collision understood that I didn't want to spend one-quarter to one-third of the value of my car to repair relatively minor damage (the car still ran fine). They installed a new fender liner, reattached the fender to the side panel, put the dislodged fog light and headlight washer back in place (albeit non-functional) for less than $400. They even gave me a free car wash that was the equivalent of detailing the outside. And the work was done in one day once the part came in. They understood what I needed and wanted and charged me a reasonable price for the work. I highly recommend them to you. read more

I can't say enough about my positive experience with my interaction with George and his body repair team with my bumper repair, re-installation, and headlight lens restoration. George was very knowledgeable, provided up-front cost options, and suggestions. No short cuts in the repairs in maintaining vehicle safety. All of this performed at very reasonable cost by a great group of guys. Would use their shop again, in the event, of any future auto damage. read more

Fantastic shop! Very knowledgeable and clear about rates. Went for a few small bumper and windshield issues and they got me taken care of quickly. read more

George and his team did a great job. He went above and beyond to keep the cost down as I was paying out of pocket. The paint was a perfect match and it looks like new. read more

I am very happy with the job Burnside Collision did. I highly recommend them! I had my car detailed a couple months after the work & my Detailer said they did an awesome paint job. Thank you George, Marc, & team read more

Burnside collision exceeded my expectations in fixing a busted bumper. They were communicative, dealt with the insurance stuff, and left my car looking better than before the accident! Couldn't ask for a better experience in an unfortunate situation Bonus: lots of good coffee and food nearby if there's a wait read more

Sexism, aggression, and mistreatment at its highest The quality of the work I got at Burnside Collision was fine The service I got wasn't. George, the office manager, was a real peace of work. There were some small errors in the work, and a couple of billing errors made by insurance. George and I had several phone calls about the issues we were both trying to resolve. On many, he was out of control yelling at me, threatening to seize my car (before the work was or insurance cars were corrected), and hanging up in anger. He would apologize every time I saw him in person. I figured he was just a jerk. Turns out, he was a jerk to me (a woman). Whenever he talked to my dad, who was helping me with the situation, he was friendly and professional. He tried to justify to my dad that, yes, he was aggressive and yelled at me, but I had been "talking down to him." I wasn't talking down to him. I was talking to him like I was an equal human being. And, as it turned out, I was correct about how to fix the insurance situation that he said couldn't be fix. Mark, the owner, and all of his technicians are fine, and I recommend their services. The trouble is, if you go there to get your car fixed, your interaction will be with George. His behavior was unconscionable. As such, I, cannot in any way recommend using Burnside Collision for any services, and strongly recommend that the shop owner examines and addresses the way his office manager conducts business. read more

As a recent CA transplant, George Jackson & Burnside Collision have earned my business for any auto body need. I was incredibly embarrassed to have knocked my drivers side mirror off and when calling around for quotes was told $350-$600 dollars (as well as a 2+ week long back order) to replace it. George ordered my mirror on a Friday (fortunately he even found the exact one for my vehicle and didn't have to order an aftermarket product) and by the next Wednesday and $150 later I was a happy little clam. The genuine consideration of my needs, the quick and flexible service, just a couple of the reasons this should be your go-to shop. Thanks George! read more

These guys are so awesome! They really put the customer first and put out quality work. I had an accident in a Turo rental (I initially declined the Turo insurance) and I ended up having to pay for the repairs out of pocket. (I assure you, I put in a good effort to try and get it covered by my insurance or through the credit card company, but nobody would cover it.) And these guys really worked with me to try and make it as affordable as possible. I highly recommend bringing ur car to them for any and all repair needs. Wonderful people, good service, great quality work! read more

I was in an accident early in the morning before any collision shops were open. Burnside Collision was the only place to call me back. Even though they were booked a month out they still took my car. Everyone there was kind, professional, and explained the process with insurance to me. I can't thank them enough for making a difficult day so much easier. read more

Burnside Collision deserves more than *****! They did a beautiful job on my bumper replacement, finished the job sooner than expected, returned my car to me looking like new, inside and out (even removed the stain on my car seat!) George kept me updated on the job, helped me deal with the insurance company, and was thoughtful and kind from start to finish. So were the other crew members I met. Thank you, everyone, for taking such good care of my car and me! read more

I . LOVE . BURNSIDE COLLISION ! Any shop can do the basics but burnside does it better. And when it's beyond basic - the squad there has a passion and ingenuity and genuine humanity to help figure out what you need and how best to achieve it. Personable. Professional. Portland's best. I've had 2 cars there now one an accident and one a restoration and was blown away with the work and experience on both. and I weirdly *almost* look forward to any other incident I might have knowing where I'll be bringing my cars forever. Marc is a genius. Highest recommendation. read more

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I picked Burnside Collision because of the Yelp reviews (one guy stopped to write a review and didn't even end up using them!), and one of the reviews said that the guys vacuum your car, which was the reason my concussion-framed brain chose these guys. I am SOOOO glad I did. I am a very anxious person, and not knowing what is going on makes the anxiety worse. Marc answered all of my questions over the phone, and even let me come down and see my car in person. I was concerned about safety (I drive kids and dogs a lot), and before I said anything, I got their promise it would be safe. When I went to pick up my car, the guys were super nice (still!)... I hope to never need a body shop again, but I know where to go if I do. read more

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At a time when auto body shops are so busy, George at Burnside Collision listened to my issue and offered to help. He was so kind and clearly cares about his customers. After a collision, my car was not drivable, and George offered to try to make it drivable until he could get it into the shop to fix it. Once he determined it couldn't be made drivable, he worked with my insurance company. Ultimately the car was totaled by insurance, but had it not been, I would have used Burnside Collision for my repairs. They will be my go to shop should I need any repairs in the future. George always answered his phone and if not, I got a call back within an hour. There are not many shops like Burnside Collision around these days. read more

It was a bit of a bumpy ride, but it all turned out well in the end. I elected to use my own money to get my bumper fully repaired with Burnside because I got really good vibes from Jeff (the main admin dude or whatever) when other body shops treated me like an asshole. The first round of paint didn't match the rest of my car and Burnside made a massive effort the second time to make sure it matched. When I picked it up, I was overcome with a wave of relief and I'm so glad they went the extra mile to ensure my huge amount of money was well-spent. Would recommend to anyone that needs work done. All the people I encountered there were professional and kind. read more

I called with a pretty weird water damage issue, not from a collision but caused by crazy Portland rain & trees. The tech who answered the phone diagnosed the problem immediately (and correctly), the owner said they could squeeze me in the same day, and they fixed the problem & minor related damage completely. I couldn't have asked for better service or more kindness. I wouldn't hesitate to come back for anything they do. read more

I took my vehicle to Burnside Collision for an estimate to repair a few scratches in the paint. The service from George, Brandon, and Marc was above and beyond my expectations. They took the time to answer all my questions thoroughly. I will definitely go back to Burnside Collision for further body work and recommend them without hesitation. read more

My Honda Accord was stolen and recovered recently but suffered considerable body damage from the short time it was in the thief's possession. George and his crew were very helpful dealing with the body damage. Communication with George was very easy and he was super helpful in every way. He ended up saving me a good deal of money, knowing that my insurance company was low balling the repair estimate when they cut me a check. Collision repair is one of those things that none of us wants to deal with, but if and when I need to do so again, I would definitely go to George first and hope he could fit me in to his busy schedule. Highly recommended read more

After doing a ton of research on body shops, I came across Burnside Collision. Far and away they had the best reviews.... so I took my nearly new 2019!Ford Ranger in to have repaired after some idiot staged an accident in front of me causing $8000 in damage. This is my baby and only had 1600 miles on it. I had called around to other local shops and they would not even give me any estimate unless I took it there to be fixed... really? George greeted me and was over the top friendly, helpful and professional. He was on the repair every step of the way. My truck came back perfect. George knows his way around insurance companies and made sure that only new OEM replacement parts were used which was critically important to me!! I would highly recommend this shop to anyone!! read more

I dropped off my car for a detail and went to Starbucks and it was worth it! Soon after I wrecked my car and they worked with me and my insurance to get it handled. You don't need to go to where your insurance company tells you to go! I'm glade I didn't go where they told me to go ,because I had better results here than the place that was supposed to be a BMW recommend shop. read more

Burnside Collision - Body Shops Near Me - Portland, Oregon

I'm another superfan. These guys are fantastic. We had a pretty big gap on our driver's door. It was there for ages. I thought it would be several hundred dollars to repair. Mark fixed it for us in 10 minutes and was super generous with his time. It was such a pleasant experience all around. A++ service read more

I feel fortunate to have a great auto repair shop in my neighborhood. Jeff and all the guys working at this shop are knowledgeable and friendly. My bumper was not attached properly after an accident awhile back and was slowly coming off my car. Jeff quoted me a reasonable price. More importantly they did a fantastic job and my car looks almost brand new. They do everything here from minor to major collision repairs and paint jobs. If you are looking for an honest, affordable auto shop visit Burnside Collision. read more

I rarely write reviews, but I am so pleased with George and the folks at Burnside Collision, that I want to share my thoughts. Burnside Collision was the third shop I approached for an estimate to repair a large ding I had made in my bumper trying to back out of a tight spot in a garage. I used Burnside Coll. based on all the positive reviews left here on Yelp. Well let me tell, George and his gang deserve the kudos. In less than a day, he was able to "pull out" the ding for a fraction of the cost other shops quoted. What's more, I did not have to go without my car for a week. No, I did not leave with a brand new bumper, but the damage is not noticeable unless you look very closely. And with my 20 year old car, that is fine by me. They take pride in their work, charge a very fair price and the turnaround time was incredible. Heartily recommended!! read more

Burnside Collision just repaired the undercarriage shield on our Prius. The team of Mark and George did a great job. The repair was well done and completed on time. The cost was very reasonable. Customer service was great. Overall, another excellent job. read more

I am not a "car person", and I'm therefore at the mercy of any mechanic who knows more than I do (which is all of them). For this reason, I can be leery about who to trust when my car has an issue. I am so grateful I found Burnside Collision. Not only are they unflinchingly honest, they are nice and friendly, which means a lot when an investment like a car has something wrong with it. Marc and George are quality human beings, and I will take my car to their shop for the rest of my days. Thanks so much for all the help, guys! read more

I had an unfortunate collision damage to my 4-Runner. It was a minor accident but happened to hit at the right spot to cause much costly damage. I shopped around to nearby places with good Yelp reviews and went with Burnside Collision after careful evaluation. They had long tears of successful business with good reviews, and responsible people. Unlike other shops I have been to where people just do a routine look around and quote, Mark of Burnside Collision took his time to open the hood, visually and with his hands checked around to have a better understanding. He is the only one who opened the hood. Furthermore, he carefully noticed the driver side front damage had squeezed a part towards the driver door and started rubbing on a spot of the door frame and caused a small piece of paint loss. He pushed the out of place part back a wee bit so it wouldn't cause further rub on the door. Talk about a caring and careful examiner! I made up my mind at that moment this is the shop I'd take my vehicle to. Mark and Jimmy were helpful throughout the fixing process. Though I'd have to give a fair reminder that they do get really busy and lose sight of follow ups sometimes. It was a bit inconvenient but I figured I would call them on my end to check upon things. And they always were friendly. They are down to earth people, and not the crafty kind that you want to avoid. They took care of my vehicle and it came back to me fast and shiny. I am very pleased with the service result. Oh a funny note, if you ever encounter a very young sounding voice when you call, it might be a young child who happens to pick up the phone and pretend to be the boss while everyone is busy and didn't notice him. I had this experience and was confused. Now that you know, just have a good giggle and ask for an adult or call back later. Haha... read more

Great communication and very straight forward and honest. I've brought my car here twice to repair body damage, once from a hit and run that I paid out of picket, and once with an insurance claim. When I was paying out of pocket, they worked with me to find an effective but affordable option, and I was impressed with the work both times. read more

TL;DR: If you want a great shop that is organized, timely, gives honest quotes, and does first-class work with passion, this is the place to go. Burnside Collision isn't the cheapest, but they offer the greatest value. If you're looking for the cheapest place, go somewhere cheaper and then come to Burnside when the cheap work falls apart! ;-) This is such a great body shop! I first started bringing my vehicles to them when i brought my Mustang in for a door alignment estimate and Marc looked at it... And fixed it in 3 minutes with some basic tools and his hands right in front of me - and then refused to charge me for it! I've brought all my vehicles to his shop since. They do excellent work, are organized, run a good shop, and the staff seem pretty happy, too. They really do "nerd out" about the work they do, too. For instance, when I last talked to Marc, he was talking to me about the experimentation he's doing in the area of environmentally friendlier paint compounds and processes. You know you've found a good business when they nerd-out about things like this! Can't recommend them enough! read more

It's rare that I'd trust a production bodyshop with my vintage BMW, and I have to admit that I was skeptical, but these guys really came through. They helped me avoid having my car "totaled" by the insurance company, and I couldn't be happier with their communication and professionalism during the process of getting it sorted out. In addition to the repairs, they performed a European bumper conversion and the results are stunning. read more

Had a skid plate dragging along the ground, called in the morning and they got me in that day, removed it in 5 minutes. George is the King of Auto Repair, will keep going back (hopefully won't have to). read more

BEST CUSTOMER SERVICE EXPERIENCE I've ever had - Marc and George were exceptional in their communication and guidance through the process of repairing my 2018 Toyota iM. Fair pricing, quick turnaround, and presented my vehicle back in showroom quality (even vacuumed and cleaned the interiors to perfection). Highly recommended!!! read more

They took care of my girlfriends car when she got in a minor fender bender. Great job and the car and first rate service, take your car here before anywhere else, you will be happy you did! PS they like good beer, great way to tip if you have some good ones! read more

This is the place to take your car. They are upfront with the time to fix, fair prices and do fantastic work. I had bumper damage on a Vermillion colored ( a dark red) 2013 BMW and they matched the paint perfectly - the car looks better than when I took it in. You cant go wrong with George repairing your car. read more

Mark and Manuel provided top notch service. My car was broken into twice and I was quoted over $600 to repair and availability was way out more than a week or so. Brought it to these honest, reliable mechanics and they fixed not only my window but another small issue as well for under $300 and in less than 2 days! Great people, I would definitely recommend anyone to get their car repaired here. read more

Highly recommended ~ and I'm a hard one to please. These guys gave me a great quote and had my vehicle fixed within 24 hours of my initial phone call. When I picked up my car, I discovered that they had exceeded my expectations by thoroughly vacuuming the interior and polished up the exterior. (And then they sent me out the door with chocolate truffles...) Thankful and grateful to have discovered Burnside Collision. Fair, Friendly, and Thorough. read more

Long overdue review. I brought in my car last the autumn, after someone hit the right side of my car. From the very start, and to the end Jeff and everyone at Burnside Collision were great. Friendly, professional, extremely knowledgable and informative, Jeff made me feel like I was being taken care of. They also fixed up my car like new! Way better than other shops I've dealt with in the past. I highly reccomend them. They will deal with the insurance companies, and fight to have them pay for quality parts and repair! Thanks again Jeff, Mark and everyone! read more

Burnside collision gave us options when we had none. We found Burnside Collision through Yelp and initiated contact by requesting a quote. The team at Burnside Collision promptly responded and gave us a quote that easily beat the competition. We had what we thought was a bad radiator, but were also aware that if it wasn't the radiator we might end up with a dead car (repairs that would cost more than value of the vehicle). As it turns out, the news was bad for us (bad head gasket which would cost a fortune to repair). The great news is that the good folks over at Burnside Collision provided us with a name of someone who would use our car for parts and in return, pay our Burnside Collision bill thus allowing us to walk away without having to pay a bill for a car that would do us no good. On top of that Burnside stored our vehicle for free until the buyer could tow it away. Thank you Burnside Collision for another option. read more

Not all heroes wear capes... Someone vandalized my car right before I had to return it at the end of the lease. Faced with $300+ in repairs as quoted in my lease inspection, I came to Burnside Collision for a consult. Enter Marc, the owner (aka Knight in Shining Armor). He fixed it for me in 10 minutes flat and it's perfect! I came by the following week to drop off cupcakes for the guys as a thank you and Marc was helping their neighbor who was a senior and had his business broken into. There are still good people left in this world!!! When I need work on my new car, I will definitely come here. Top notch. Great people. read more

Burnside Collision is an awesome auto shop. They are friendly, informative, and will advocate for you with the insurance companies. I'd highly recommend them to anyone for any kind of work. read more

These guys are the BEST. Mark, the owner and Michael,the office manager, are easy to work with. More importantly, they did a great job, had it ready on time and were able to fix my car for less than the estimate. I highly recommend bringing your car to these guys. read more