By far the best auto shop experience I've ever had! I was rear-ended in July and the at-fault party's insurance was responsible for paying for the extensive repairs to my new car. Kraig and Brenna made every step of the repair process so easy and stress-free. They were kind, attentive, provided me with regular updates (especially when the other insurance was dragging their butts), and are absolutely committed to getting everything right. I can't recommend them highly enough! read more

After my dad accidentally backed into my driver side door, I needed to have my door replaced. After hoping it was just a cosmetic issue, Kraig informed me that it was truly a safety issue, and explained that without repair, a front-on collision could cause the door to fracture into me in the driver seat. It was an easy decision to suck it up and take the insurance hit. While their quote was higher than the other I had gotten, their reviews blew the other shop out of the park. I was glad my insurance company allowed me to choose my own shop. Kraig was patient with me, having never been in an accident, and never having to make an insurance claim. He worked closely with my insurance company to make the whole process seamless. I dropped off the car and was able to get a free loaner car from the shop. This was a HUGE help! The duration they needed my car was quoted longer than the other shop, but they got my car back to me well before the overestimate. In addition to fixing the issues, the car was provided to me cleaner than it was when I dropped it off and they gave me chocolate . Very happy with the service provided and would recommend this shop to others. read more

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Dealing with Si's was a great experience. Our Audi had some fairly minor damage due to an RV driver that misjudged his turning radius and took the paint off the rear bumper of our car. He wanted to pay for it himself and I agreed (although I did get his insurance info also). I took the car three high rated repair shops, including Si's. I had very favorable opinions of all of them. Even though they all use software programs, Si's came in substantially less than the others (different program). I verified that they could do it for this, with the same caveat that all of them had; the Audi bumper sensors may need to be re-calibrated, at a several hundred dollar additional amount. I let the guy paying for it review the quotes and he agreed to go with Si's. He was also informed about the possibility of additional charges. The other driver took a check by and I took the car in to be repaired. It was determined that the sensors needed to be re-calibrated. The other driver balked at this and didn't want to pay. Si's was great. No pressure on me. They told me work out what I needed to and they'll wait to hear back. The other driver did agree to pay and took the money by and I got the car back very soon after. The work was perfect. There is no way to see where the paint was damaged and the sensors all worked great. I cannot recommend Si's high enough for working through the issues and doing perfect work. Everyone I met or spoke with was super friendly and helpful. read more

From the minute I walked into Si's..Brenna greeted me and blew me away with her level of customer service and her ability to explain things. Typically with shops like this you're greeted by a "gorilla type" attitude and made to feel like an idiot. Not here! I explained my situation and Brenna went right into the process, what I could expect, and was able to explain what parts and replacements and why immediately and I NEVER felt forced or like I was being manipulated to buy or pay for anything I didn't need. Then out came "Dad".. Kraig. Here's a guy who is still trying his best to provide good service, good results, and at a fair price. He's been at this for years and knows the meaning of communication and treating people kindly and honestly. I was never made to feel like "just another customer". Between these two, and their staff I was able to even get a loaner car and when the first one didn't work out, they offered me another one. Stellar effort! As I'm undergoing medical treatments and needed a car to get them. Very happy about this!! The results were done and I can't see anything from before. The whole process was simple, easy, and I love having my car back. If you need ANY kind of bodywork for your car DO NOT hesitate to give them a call. Tell them Brian sent you and if your lucky, when your all done.. you'll even get a couple of "gifts". I did! Thank you Kraig and Brenna read more

I've lived near Si's for 23 years and would never even think to use anyone else besides Kraig (the owner of Si's since 2004). He is uncommonly friendly and honest. Their work is excellent. I've used them a few times over my 23 years and cannot imagine going anywhere else. read more

If there were 10 stars allowed, they deserved every one. I cannot recommend this family business enough. My BRAND NEW 2024 Chevy Silverado 2500 with only 1200 miles on it was hit while parked in my driveway by a neighbor. You cannot make this stuff up!! Due to family reasons that I won't disclose, there was a tremendous urgency to have it repaired ASAP. I explained our situation to Brenna and they took it as their mission to get it done!! Not only did they do beautiful work, it looks brand new and they are, without a doubt, the kindest family to work with. They gave our family a huge gift, made a customer for life and we are so grateful. They know what they did for us, and you'll have to trust me, they went above and beyond. ....all of this as my neighbors car is still sitting at Precision and they have yet to order the parts. Si's earned our business and I am sharing our experience with everyone. Kraig, thanks for the truffles, my wife LOVED them! -Gage read more

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We had a little issue with our newish car. It was my bad. My garage was suddenly a bit smaller than before so it bumped into the side of the car just a wee bit to cause a little paint from off the garage. Not the car at least. Called them and they said come on by and let's have a look. He took a look and said go get lunch and we can probably take care of this right now. He's a very amiable person and always seems to be so helpful. Got back from our lunch and viola! The marks disappeared and only cost a million dollars!! Well that's what he said but we knew better. It was, well, basically free. I'm so glad we remembered this place because I plan on only going to Si's. I mean who wouldn't? read more

I can't say enough great things about Kraig and his team at Si's Auto Body. My car has been seriously damaged twice since June. These hardworking people made it look brand new. Besides the quality repairs, they couldn't be any more accommodating and pleasant. They answer the phone, respond kindly to questions, kept me informed about the steps and got my car back to me in a reasonable time frame. Great place with great service and people. I highly recommend them. Excellent all the way around. They even give out candy:) Thank you so much Si's Auto Body! Happy Holidays, Michelle R read more

Wonderful place. I received a detailed estimate, and when things needed to be changed, I was given clear and convincing explanations, for example, parts going up a few dollars. During the deconstruction of my vehicle, the shop discovered some problems, which were not apparent originally, including needing new engine covers underneath the car. I knew that was probably legitimate because of my problems and driving back roads in a low car. when I left the shop gave me a bag of Lindt chocolate. I was also given a free loaner car, which was wonderful because all of this was self paid. I really recommend this shop as being very, patron, centered and reliable. read more

Shout out to Kraig and the hard working team at Si's Auto Body - you will not meet a more professional, expert, friendly and efficient group to get your car back in order. I had got a couple quotes for the repair at hand and they were also more competitive - it is hard to imagine a better shop to work with. read more

Si's Autobody did fantastic work and restored my van to original condition after a recent accident. They did an outstanding job on hitting the estimate and delivered my vehicle back on schedule. If you need a vehicle fixed, and fixed without chaos or drama this is the place. read more

Kraig, Breanna and the team at Si's were a pleasure to work with, providing great service, high quality and value over other shops we tried. We had color-matched side-door moldings installed to prevent dings and chips to our new 2024 Grand Highlander Hybrid. The correct parts were priced right, delivered on time and installed with competence and care. Although a small job, we were impressed by Si's Auto Body attention to detail, care and efficiency. read more

They repaired a scratch on the door that was so deep it dented the panel. The paint was meticulously blended so it looks like new. They were realistic about timing and delivered ahead of schedule and under budget. Before I found Si's, I got a quote from a bigger shop. Those guys didn't listen, and when I had follow-up questions I got a canned answer. The quote was outrageously high. It was the complete opposite experience talking to Kraig. He explained everything and did his best to control costs since I had to pay out of pocket. read more

I had an excellent experience working with Kraig and team at Si's Autobody. Great local shop with a great local team. Kraig worked to get my car in quickly, completed repairs using the best parts possible, as worked to complete the repair as soon as he was able. They blended the new paint in with the old, my car looks brand new! Thank you Kraig and team!! read more

Had some damage to both sides of our car that needed body work. We were recommended to Si's (which is named for the original owner named..Si) The owner now is Kraig. From the start of our inquiry to the completion of the work, we were impressed. Very informative. They told us what to expect dealing with the insurance, and it progressed nicely without any fuss. We only paid a 300.- deductible for about 3 GR of work. The work was perfect and I have no complaints. All future auto body repair will henceforth be taken to them. read more

.....I was just minding my own business and BOOM ! That's pretty much how it happened, I was on 4th and Oak and out of nowhere this massive dump truck plows right into me, I tried honking but that didn't make a difference. The great news, I wasn't hurt. The bad, my driver's door was toast. Time to look for an auto body shop that I could trust to do great work and would communicate with me and the Insurance company of the driver at fault. I remember talking to my mechanic about a body shop and he mentioned Si's on NE Glisan, so I consulted with my research dept (YELP) that's when I read some great reviews by trusted Yelpers, so there I went. Kraig, I think he is the owner, was so very professional, sympathetic and transparent all the way through. My car was in his shop for 5 business days and now, it looks great ! He made sure to put new factory parts and fanned out the paint so that it would look uniform. I was so impressed with Kraig and his crew, I'm looking forward to my next fender bender..just kidding. I can't recommend Si's Auto Body Shop strongly enough. You won't be disappointed with the quality of work as well as the great customer service. From organizing a rental car for you, to communicating/haggling with the Insurance company, they pretty much do it all, with a great attitude. Oh, and did I mention a free bag of chocolates at check out, nice touch.. Thank You Kraig read more

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Such a great company. So honest and helpful. Si's will be on the top of my resource list of trustworthy companies. They gave me quotes for work on my car door that I needed to fix. Fair, and such a great company to find. They even fixed it temporarily so I could get around until my appointment. Customer Service All Stars! read more

This place used to be a 5 star place but it's definitely a 1 star place now. Last summer I had some work done on my car, the paint had wrinkles in it they missed a bunch of dents, the car came back not aligned, door whistled, and no more loaner. In then end it never fully got fixed and I wasted hours of my time dealing with the shop and insurance, who just kept pointing fingers at each other and no fixing my car even though it was the body shop and the aliment shop they use in the end that did a half ass job. read more

AMAZING CUSTOMER SERVICE! This is the 2nd time I've gone to Si's and they fixed my issue and didn't charge me. They were small things (reattaching a part), but I can't think of another place that would do this. They are friendly, reliable and trust worthy. I'm never going anywhere else. read more

I can't say enough about what an incredibly positive experience I had working with Kraig and Brenna at Si's Auto Body. From the initial estimate, through glitches with getting parts while our car was in the shop, they communicated clearly and honestly. And then then went beyond expectations to make sure we were happy with the repair. i highly recommend Si's Auto Body! Bob S read more

Friendly, helpful and professional! I appreciate an honest auto body shop- I was given a thorough quote and made aware of my options with no pressure. read more

I can't sing Si's praises enough. From the moment I arrived to get an estimate, I was treated with kindness and a warm welcome. Kraig was straight with me about what would be needed, and what may or may not be needed as they got deeper into the repair. Although they clearly had a lot going on there, he did not rush through anything and answered every question I had with patience... and there were many. Every contact until my car was finished being repaired was friendly and thoughtful, and I'm completely satisfied with the job they did, and how they worked with my insurance company. This is the kind of place I will send everyone I know to. Being in a wreck is painful enough. They seem to keep that in mind and show up beautifully to take care of people by making this part of the process smooth. SUPPORT SMALL BUSINESSES!! Thank you for being an upstanding human Kraig! ~Leora read more

If you're looking for a family owned and run shop with super responsive communications and super reasonable prices, this is the place for you. I'm generally paranoid about auto repair places but these guys' honesty and trustworthiness have earned my business for life. I have had my cars fixed here for years and have only been wowed by them. Their work is high quality. Sometimes there is a long wait (because it's no secret they are good), but it's worth it for the peace of mind you get from their highly experienced techs. read more

After dealing with another body shop I went to Si's. Craig and his staff were very nice and professional. Their estimate was reasonable and their repair was excellent. And it was done within two weeks. Thank you for a great experience. And also for the treats. read more

Great customer service in a time when it's hard to find. They did some repair work to my Jetta and over a year later I noticed a piece of trim that was coming off. I'm not even sure it was related to the original repair but I took it by and spoke with Craig about it. He ordered a part that would come in the next day. I decided to leave it with him and was going to Uber home. But no, he loaned me a car. Next day I picked up the car and the trim was replaced but they also buffed out a key pinstripe. How much? He wouldn't let me pay. Hope I don't need auto body service again but if I do this will be my first and only stop. read more

Holier-than-thou attitude, supreme confidence in their business. Not impressed with the lectures. Go here if you are happy to blindly accept whatever costs they write down, and if you enjoy when people you work with get offended and take it personally when you ask critical questions. Heaven forbid they make a mistake with their work sometimes, the attitude here would suggest that you simply trust them that it's not a mistake and there's nothing wrong. read more

It doesn't get any better than Si's Auto Body! The weather stripping/molding on my driver's door began to fray, so I became concerned about water seeping an damaging the inner workings and possibly even the motor for the window. I checked with an a local auto parts store and with my regular mechanic. One solution would be to order the part from the auto parts store and have my mechanic install it. I never heard back from the flakey guy at the auto parts store who was going to order the part, and it really isn't the kind of thing that my mechanic does so I decided to go to Si's Auto Body that is just about a mile from my home. Their receptionist is awesome! Her phone call with another customer showed me that she is professional, friendly and assistive which I find rare these days. She promptly acknowledged me, and then greeted and assisted me as soon as she ended her call. She fully explained the process, letting me know this would be a quick task that I could come in for over my lunch hour. She ordered the part and called me a day later to let me know that the part was in and that I could stop by anytime. Today I drove to their location, and the whole process only took about 15 minutes! After he was finished installing the molding, the technician came into the waiting room and asked if I had any questions. He also answered a couple of my questions about two other concerns about my vehicle. One was a quick fix that I could do on my own, and he carefully explained the steps for that. The other had to do with a potential window motor and/or regulator issue. for that, he explained how they work and that it is really something to just keep an eye on for now. I might also add that while I was in their waiting room, I had a wonderful conversation with another customer and the brief time that I was there, flew by. When I left I was extremely satisfied with I had a strong sense of confidence in Si's. That was the complete opposite of an experience I had with another local body shop a few years ago. Si's Auto Body will definitely by my first choice for my next auto body need! read more

From my first contact with Brenna when I took my Sonata in for an estimate, all of the way through to when I picked it up finished, they provided me with great communication about where they were in the process. Craig called me a few days before I was to drop it off for them to begin the work and let me know that they were ordering the necessary parts for the repair. Craig even arranged to have my windshield replaced while it was in their shop (it wasn't part of the repair, but he arranged it all and had it completed while in for the work). I'm really happy with the quality of both the work they did as well as the professionalism they have in the way they run their business and the level of customer service they provided me. I'd recommend them to others in a heartbeat. read more

My friend was hit by another car the night before Thanksgiving. The car was badly damaged and she was extremely shaken up. She called from the crash site wanting to know where to tow it. Not being from Portland, I immediately turned to Yelp. My big concern was that it was 5PM right before the Thanksgiving holiday. Based on positive Yelp reviews, I called Kraig to see if they were still open. I caught him as he was walking out the door. His first question? "Is your friend, OK?" So nice. Then he'd promised that he'd stay as long as it took to tow the car in. That's a lot to ask for at 5PM before a holiday weekend. Well, he couldn't have been nicer. We towed the car there and he worked with the insurance company to do all of the repairs. He communicated with my friend every step of the way. He even gave her a discount on the repairs. The quality of the repairs was amazing - it looks like new. AND when I picked the car up, he left a gift basket of chocolates in the car. All I can say is that Kraig made an otherwise scary and unpleasant experience really easy. Please take your car to Kraig. You won't find a nicer, straight-forward, talented mechanic. read more

Si's Auto Body - My friend's smashed up car - Body Shops Near Me - Portland, Oregon

My car had a tiny fender bender where I was not at fault. I went to get an estimate and told Kraig about the situation. When I told him which insurance company that the claim was going to go through, he walked me though exactly what to expect with the process. By the way, don't let the aesthetics of the office scare you away. It's not about how fancy their office is; it's much more about how they do business when it comes to your car. Their estimate was fair and the rest was handled by Si's Auto Body and the insurance company. They were booked out a couple weeks but since my car was driveable, I did not mind the wait. I dropped my car off and they were spot on with their time estimate as to when the car will be ready. Everyone there is super nice and helpful. When I got my car, it was washed, vacuumed, and looked like new. Payment was simple, and they even sent me off with a little treat. I highly recommend this body shop as they're classy people. read more

Excellent experience with Si's! They were very friendly and they gave us a detailed explanation of what needed to be done. They explained factors that could make the actual bill more than the quoted price however when the work was done it ended up being exactly the price what was quoted. They provided a nice loaner vehicle (nothing fancy but a decent car that met our needs.) When my wife picked the car up they showed her photos of different phases of the repair. Very cool! The work was done on time and on budget and we were thrilled with the quality of the work! They are a small family owned shop and they take pride in their workmanship and customer service. If we ever need body work or paint services in the future we will definitely use them again!! read more

I cannot say enough about the excellent level of customer service I received at Si's. Kraig stepped me through every step of the process, paid attention to the details in fixing my truck and even took care helping me navigate the rental car process, which the insurance company (not mine) did't bother to explain! Kraig and his team's work in getting my truck fixed was done quickly, on time and the quality was exemplary. They took care of all details and more! Needless to say when I need auto body work done, Si's will be my choice! read more

I brought my car in after a motor vehicle accident. Kraig was really helpful and explained each step of the process of assessing damage amd working with insurance in a very clear way. He has years of experience, and it shows. I really appreciated his flexibility. I would definitely go back. read more

I've been to Si's at least twice, possibly three times now. These guys are excellent. Craig is the best when it comes to personable, old-school genuinely great customer service. They communicated quickly through the entire process, finished my car a week earlier than anticipated, and, unbelievably, cleaned my car inside and out before handing it over to me. I enthusiastically recommend them and will definitely be a return customer if the situation calls for it. read more

Had incredible experience with SI's today. Kraig was very nice and professional and took care of exactly what I needed done. I was in a tough spot and he took care of it. read more

Just got my car back from Si's (vandalized in city of Portland). Looks BRAND NEW! (they even vacuumed the inside). Excellent techs, and excellent folks in the office that were helpful dealing with insurance companies and police reports. read more

I cannot say enough how grateful I am for all the hard work and amazing craft of the THE BEST auto detailer in the entire city of Portland. I have NEVER been treated with the respect, dignity and integrity of a body shop that is deservedly the premiere PDX auto body shop. As other reviewers have espoused Kraig, Brenna and Jared go above and beyond and their customer satisfaction is not only a testament to their superlative ethics, but also their commitment to quality. It's bad enough that after a tragic accident, my own insurance company attempted to screw me over! Si's Auto Body shop took the high road and promptly informed me of their improbity, which allowed me to have the state insurance commissioner negotiate waiving my deductible. Despite the untimely circumstances surrounding my vehicle getting vandalized on multiple accounts, Si's has consistently and carefully restored my car to excellent condition. I could go on and on for days about how much Si's and I feel so privileged to have stumbled across the best shop in town, in my own backyard. I think Si's should have more commercials, or advertisement. I guarantee, this place one of the few auto detail shops likely to receive gifts, Xmas cards and the like from happy customers. Nothing but the highest regard for this business. Si's is, without a doubt, second to none! Alex G. read more

I had a pretty significant engine problem, but they helped me get my car to their shop (I don't live far), they double checked some of the fixing I had done on my own and then ran their own diagnosis. I was a drop in so they worked me into their schedule, but they got me an answer in about 3 hours and I couldn't appreciate it more. read more

The outcome and service could not have been better. They were remarkably kind, efficient and reliable. The interior of the car was cleaned beautifully, as an extra sign of caring--very appreciated! read more

After I was t-boned at an intersection, my poor car looked pitiful. Si's made it look brand new and they are a very sweet, family-run business. I had some very minor issues though. The car was supposed to receive an alignment, which was added on after the initial estimate, but they forgot to do it. That meant I had to take it in myself. Also, a part of the rubber had to be pushed back in on the window, but they took care of it promptly after I noticed it. read more