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O'Reilly Auto Parts

3.6 (5 reviews)
Closed • 7:30 am - 9:00 pm

Services - O'Reilly Auto Parts

Auto battery and fluid recycling

Vehicle battery testing

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Batteries Plus

Batteries Plus

(46 reviews)

$$

Fantastic experience over the past few months specifically dealing with manager Larry. However, all…read moreinteractions with other staff just as strong, My visit began with attempting to replace under-counter lighting to match with others in the kitchen. It was far more comfortable Mo located than expected with multiple trips and calls to get it right which did occur. Super service and highly recommend.

I went into batteries plus to have a watch battery replaced. I handed my watch to the worker and…read morecommented "you know, you have to ground out the battery when it's installed to reset it". She replies it's a button we will figured it out. In hindsight I should have taken my watch back and walked out. 5 minutes later she comes back and says they dont have batteries for it and are putting it back together but cant find one of the screws. I tried to be patient but after another 10 minutes I said, I have frozen food in my car and cant wait forever. A few minutes later she brought my watch back and said they found the screw (that was a lie). They put it back together with the wrong screw. They knew. The back wasn't seated on the case. Its no longer water tight. They broke my watch. I sent a complaint online to corporate. They said they would contact the owner. No response. I called the store. Spoke to the manager and he said there was nothing he could do and needed to talk to the owner. No response. All I wanted was them to fix my watch that they broke. The staff is incompetent and management doesn't care. Beware of this store.

Batteries Plus

Batteries Plus

(10 reviews)

$$

My friend and I peeled into the parking lot at around 7:42pm, only 18 minutes before they close…read morewith an emergent phone issue. He had tossed his phone onto the ground while hiking and there was a significant amount of dirt in the charging port. We had previously tried one of those air duster things but had no luck. He was getting desperate. As soon as we walked in we were greeted and helped. The guy behind the counter was sure he could clean it! He put in some real work to this phone over the course of probably 10 minutes. Whatever he did we definitely could not have done ourselves. By the end, the charging port was clear of any dirt and we were back in business. I had no idea places like this even did that kind of thing but I am so grateful that they do. I would highly recommend this place to anyone who has a similar problem. Speedy, efficient, and friendly - all in one place!

I recently purchased two batteries from BatteriesPlus, store #849, in Norfolk Virginia. Each one…read moreof those batteries cost me about $50. Before you, too, make a purchase at this store I want to share with you my buyer's experience and hopefully prevent you from getting scammed like I believe I did. If you walk into the store you will see what you will believe to be the battery's purchase price posted on the shelf. For the sake of an example, lets assume that price is $50. When you get up to the counter to pay for your battery the sales clerk will probably tell you that the price listed on the shelf for your item is the cost AFTER a "core charge" discount is applied for turning in an old battery. The clerk may even then tell you that the "real" price for the battery you want to buy is $5 higher because you didn't bring in an old battery. If you pay the higher -but unpublished- price you just got scammed into paying $5 more for an item than the store's advertised price. That is a 10% profit for the store... and none for you. But there is more. If, instead, you bring in an old battery thinking that you will get a "core charge" credit for it, you might want to think again. When you get to the counter to pay for your item, the store clerk will probably tell you that the $50 price listed on the shelf for your new battery is the discounted cost AFTER turning in an old battery as a "core". If you give the store clerk an old battery thinking that you are getting a $5 "core charge" credit for it you should realize that you just got scammed. You just paid the full advertised price for your battery and did not receive any discount for the old battery you just turned in. That is a 10% profit for the store... and none for you. But there is even more. If you buy a new $50 battery and turn in an old battery thinking that you will get a $5 "core charge" discount then you need to check your sales receipt. If there is no record on your receipt for having turned in an old battery then you just got scammed. Without a record on your sales receipt you have no way to prove that you gave the store your old battery. You just lost a $5 value because you didn't receive anything tangible in return for giving them your old battery - regardless of the price paid for your new battery. And one more thing. If you turn in an old battery and don't see a recorded entry on your sales receipt of having done so then you just might have gotten scammed a second time. The store can then take your old battery -which would now would be untraceable because there is no record of you having turned it in- and sell it for scrap. Scrap batteries are quite valuable because the lead in them can be recycled to make and sell a new battery. If the store gets $5 for every scrap battery they turn in, THEY get the $5 recycling credit AND a receipt for having done so. That is another 10% profit for the store... 20% in total... and none for you. So my recommendation for you is this if you ever make a purchase at BatteriesPlus store #849 in Norfolk, Virginia: Demand to know what the purchase price for a new battery really is and ensure that it matches the advertised price on the shelf. Demand that your sales receipt shows a separate and itemized entry for any old battery your give them as part of a "core charge" discount.

O'Reilly Auto Parts - autopartssupplies - Updated October 2026

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