Fantastic experience over the past few months specifically dealing with manager Larry. However, all…read moreinteractions with other staff just as strong, My visit began with attempting to replace under-counter lighting to match with others in the kitchen. It was far more comfortable Mo located than expected with multiple trips and calls to get it right which did occur. Super service and highly recommend.

I want to commend Lindsey for her OUTSTANDING customer service. I was completely impressed with…read moretheir professionalism and customer service. She made the complete process of ordering the batteries too easy. Maytag Aircraft LLC who operates the Defense Fuel Supply Post Craney Thanks you for your Hard Work and assisting us in locating material needed to restore our asset for continue support of the Warfighter and the Navy. Again, Bravo Zulu Lindsey.

Thanks for the great customer assistance afforded with my mobility scooter…read morebattery problem, you solved my problem. very friendly and professional. Bella

I was tracking down replacement batteries for my Fleetwood Motorhome got a hold of the EXIDE OEM…read more They had me contact Battery Outlet Inc as my closest distributor. I worked with Jamie Phelps who was great! Jamie took care of the order and they even provided installation services. This was a big plus as the batteries weighed 76 lbs a piece. Their installer Mike took care of the removal, cleanup, install, and testing. Watching Jamie working with the customers on phone and in person was impressive he really knows batteries!

I recently purchased two batteries from BatteriesPlus, store #849, in Norfolk Virginia. Each one…read moreof those batteries cost me about $50. Before you, too, make a purchase at this store I want to share with you my buyer's experience and hopefully prevent you from getting scammed like I believe I did. If you walk into the store you will see what you will believe to be the battery's purchase price posted on the shelf. For the sake of an example, lets assume that price is $50. When you get up to the counter to pay for your battery the sales clerk will probably tell you that the price listed on the shelf for your item is the cost AFTER a "core charge" discount is applied for turning in an old battery. The clerk may even then tell you that the "real" price for the battery you want to buy is $5 higher because you didn't bring in an old battery. If you pay the higher -but unpublished- price you just got scammed into paying $5 more for an item than the store's advertised price. That is a 10% profit for the store... and none for you. But there is more. If, instead, you bring in an old battery thinking that you will get a "core charge" credit for it, you might want to think again. When you get to the counter to pay for your item, the store clerk will probably tell you that the $50 price listed on the shelf for your new battery is the discounted cost AFTER turning in an old battery as a "core". If you give the store clerk an old battery thinking that you are getting a $5 "core charge" credit for it you should realize that you just got scammed. You just paid the full advertised price for your battery and did not receive any discount for the old battery you just turned in. That is a 10% profit for the store... and none for you. But there is even more. If you buy a new $50 battery and turn in an old battery thinking that you will get a $5 "core charge" discount then you need to check your sales receipt. If there is no record on your receipt for having turned in an old battery then you just got scammed. Without a record on your sales receipt you have no way to prove that you gave the store your old battery. You just lost a $5 value because you didn't receive anything tangible in return for giving them your old battery - regardless of the price paid for your new battery. And one more thing. If you turn in an old battery and don't see a recorded entry on your sales receipt of having done so then you just might have gotten scammed a second time. The store can then take your old battery -which would now would be untraceable because there is no record of you having turned it in- and sell it for scrap. Scrap batteries are quite valuable because the lead in them can be recycled to make and sell a new battery. If the store gets $5 for every scrap battery they turn in, THEY get the $5 recycling credit AND a receipt for having done so. That is another 10% profit for the store... 20% in total... and none for you. So my recommendation for you is this if you ever make a purchase at BatteriesPlus store #849 in Norfolk, Virginia: Demand to know what the purchase price for a new battery really is and ensure that it matches the advertised price on the shelf. Demand that your sales receipt shows a separate and itemized entry for any old battery your give them as part of a "core charge" discount.

Nice enough employees, but the whole idea of a battery store is to have batteries in stock. I went…read moreto buy a battery for a powered wheelchair and they only had 1 of 2 of the required batteries in stock. They ordered from another store for next day delivery, but it ended up taking a week to get them sent from across town. In the meantime, I just went on Amazon and had them delivered to my house. I've never had much luck trying to support Batteries Plus with my business.

I would give this specific establishment a lower rating if i could, make sure you do extensive…read moreresearch before buying anything here or else team member "Brandy" will sell you the wrong product and refuse to give you a refund. I am not the most car savvy person so i naturally just asked for help, i asked for the appropriate oil filter for my 2021 honda civic hatchback sport and my wife's 2018 honda accord sport, she said they both take the same type of filter which turned out to be completely wrong and her pride was wayyyy too high to admit that therefore making me waste not only 60 dollars for the oil and oil filter but most importantly my time. Definitely needs to reconsider her place of employment because a automotive store isn't it. employee Brandy after being told what my issue was still had the audacity to tell me i'm wrong and that i gave her the wrong information, yet all she asked me was make and model of my car(s) which i gave to her accurately, a simple google search proves that she's 100% wrong, just very unprofessional person overall.

I couldn't ask for more. They ordered my battery the moment I called, were incredibly nice, got…read moreeverything done in record time, and put up with my weird sense of humor.

I recently stopped by the Batteries Plus location on Battlefield Boulevard to get the battery…read morecharged in my garage door opener. The staff was friendly and helpful and they were kind enough to install the new battery for me while I waited.

First time trying them out. It is in a Good location with good hours. They had my watch battery in…read morestock and installed it right away. I asked about the warranty and the rep kept saying it should work for about a year. I kept redirecting the question to the warranty and no real answer. She never said it has a warranty or it doesn't. Seems like a simple question that Corporate has probably prepared a response. My receipt didn't answer my question either. I would expect this type of "no answer" from the kiosk at the mall.

I came here looking for a left brake light bulb to replace. Usually, at these places, most people…read morewill help you find the bulbs but not replace them. Becky stepped outside the norm and helped me replace the bulb; it took her 5 minutes. It would have taken me about an hour because I would have researched it and did not have the right tools. Do not get me wrong, I could have done it, but the convenience and her positive attitude made it easier for me not to do it alone. I highly recommend this place for all your car parts needs. Ask for Becky - she is 5 Stars and above.

Pulled into the parking lot needing bearing grease and caps for the hub bearings...which I had…read morelost. I was nearing the last 100 miles of a trip towing my boat from Florida. Thank goodness you guys were open. I was given friendly and knowledgeable advice by a young man working in the store. I successfully (?) replaced the grease and bearing cap...and made it home. Thank you so much. You guys really saved me...it could have been ugly if you had not been open and helped me out!

Sending a big Thank You to Dillon and the O'Reilly's auto parts team for helping me! I had a…read moreheadlight out and they were so quick to help me find the replacement light needed, and offered to replace it for me! The team was knowledgeable and helpful. I'll definitely be returning if any other needs come up!

Great help today getting an O2 sensor for my car. I do not remember the sales representatives names…read morebut they were all very professional and knowledgeable! Definitely will be my go to auto parts store from now on!

These guys are beyond professional. Great service and reliable work. They kept me up to date on…read moreevery portion of work I had done on my 2017 F150. In my honest opinion as a consumer, this is a business that has my respect and good faith in their work and word. Check them out the next time your vehicle needs some TLC

They are cool. And reasonable to work with good prices i'm a good customer service.............read more