I wanted to make sure I posted in both. Short version- I now love this location because of Bonnie in service. I hated VA. Beach location because of such an bad experience from the guy that no longer there. Literally drove to Richmond to have my car Serviced and by the way purchased my car there if you're in Richmond Mini cooper dealership is amazing. A 911 had me bring my car to VA.Beach and the thought of it stressed me totally out. Then I met Bonnie in the Service Department let me tell you professional, friendly, fabulous, fantastic you will love her. She listens, doesn't lie, trying to RIP you off, she is honest. She keeps in contact with you cares for your car like it's her own. I no longer drive 11/2 hours to Richmond, VA. anymore when I live less than 15 min away. All because of Bonnie want this company to understand why. No stress see Bonnie if shes unavailable the manager in Service is nice too. It's girl power LOL! Everyone is amazing even the girls that schedule the service appointments are AMAZING. Loving my MINI MINI and the staff in VA. Beach! Shout out to the Detailers that clean you car everytime I bring it in. Thank you so much. read more