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    Pep Boys

    1.9 (98 reviews)
    Open 7:00 am - 7:00 pm
    Updated 3 weeks ago

    Services - Pep Boys

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    18 More Services

    Fuel system cleaning

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Pep Boys Photos

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    Recommended Reviews - Pep Boys

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    Reviews With Photos

    The two cups of stale beer found in the back of my van after I picked it up from pep boys
    Bruce S.

    I'm not sure how to rate this, my car was there for 2 nights, once I had called to check on the status because I never received a quote, Turned out they called a number I did not give them to contact me....the job was done in less than an hour after I said yes to do the work (still charged for 3 hours labor, which I understand) My question is, was my vehicle locked when it was outside? Why does it smell like stale beer and stink? Oh I can tell you why, these two disgusting cups that weren't mine were spilling stale beer and cigarette butts all over the back of my van. Attached are two pictures, I'm pretty sure they didn't "sanitize" my vehicles inside before returning this to me, this is disgusting I do not smoke or drink, this is disturbing and disgusting

    Khari J. S.

    I rarely do a negative review but this one cannot be helped. I have used pepboys several times for my vehicle needs but this was my absolute worst experience. The store manager there, Michael Anderson, is the poster child for Rude, despicable customer service and beyond poor attitude. If I could, I'd give this location a minus 5 star rating. After paying for my vehicle online and arriving for its pickup and explaining to him that I had already paid for the repairs, he began with "why would you think it's paid for? Things went downhill quickly fro9m there. There was a glitch in pepboys system that failed to record the transaction. Michael failed to follow up with corporate, even after I presented him with the text I received from pepboys and the paid confirmation. Such individuals reflect poorly on this business and the military community they serve. This caused a lengthy delay in my retrieving my vehicle at a time that I could ill afford. If I were the undercover boss of this company, Michael Anderson would be needing a new job where customer service and contact with the public is not required. Update: I am still without my vehicle. Pepboys cannot figure out how to process a payment made on their site from a link for payment that they sent me. So, at this point I am without the car AND $1,104.95 and no contact from "senior management " which was the response from pepboys corporate customer service. I'm due a refund for Multiple days of lost use of my vehicle as I am a real estate broker that has been Grounded because of this incompetence. And this response from pepboys hasn't resulted in corrective contact either.

    I only trust the best to work on Ole Blu.
    Mike M.

    Mr. Anderson, Tamika, and Allen have worked their best to get me the best tires, life time alignment and service for the my dollars. With Covid and shipping challenges they strive to try and make it up to you through discounts and extras that they have control of. This is my 6th set of tires I've bought in the past 4 years. Go see them with a quote and they're sure to beat it. They haven't let me down yet. I am my family's "go get tires guy". My wife's, mine x3 , sister in law's, & father in law's cars were all taken care of. I will continue to spend my money there. Thanks for taking care of me and my family Pep Boys and Mr. Mike Anderson's Team. Y'all good peoples.

    Hallee J.

    I truly can't even begin to describe my nightmare with this place. I went yesterday 1/8 to get my tire fixed because I had driven over a nail. They told me they could get it fixed same day and I could pick it up later. They called me to get my car about two hours later and immediately I knew something was up. When I got back to my car my sensor told me that it had no air in it. But I put air in it and trusted them because they are the "professionals". I woke up to my tire being completely flat and I called them immediately. I was told that my car was fixed but I know I was lied too because it obviously wasn't. The guy Anthony told me he personally saw my car being fixed when the whole time it was never fixed. The nail was STILL IN MY TIRE! They never even looked at my car! He was still lying and saying he saw my car get fixed until I came up there myself to show pictures of the nail in my car and asked to see proof of the repair. It was absolutely dangerous and disgusting. They sent me home the first time without even looking at my car! Imagine what they do to others?? I'm so lucky I wasn't hurt driving my car like that. They tried to convince me I was wrong when they were the ones who can't do their jobs properly.

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    2 months ago

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    3 days ago

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    9 months ago

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    6 months ago

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    10 months ago

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    2 years ago

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    4 years ago

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    5 years ago

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    2 years ago

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    4 years ago

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    6 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    3 years ago

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    4 years ago

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    7 years ago

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    4 years ago

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    5 years ago

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    5 years ago

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    4 years ago

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    8 years ago

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    3 years ago

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    8 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    6 years ago

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    9 years ago

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    7 years ago

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    3 years ago

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    4 years ago

    The salesperson Tamika was awesome. She was very concerned and does her job well. Your company is very lucky to have her working for it.

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    13 years ago

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    12 years ago

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    13 years ago

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    9 years ago

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    8 years ago

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    4 years ago

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    8 years ago

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    Page 1 of 3

    Ask the Community - Pep Boys

    Review Highlights - Pep Boys

    Other places I went to didn't do inspections on Sunday so I was in a bind.

    Mentioned in 5 reviews

    Read more highlights

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    This place is a complete and utter disaster. Avoid this place at all costs! I had my car lock…read more"fixed" here. The lock completely broke after just 2 weeks. The owner didn't respond to my calls or messages for a month. And he refused to provide any sort of refund. He was also really rude to me. He said he would fight any sort of dispute that I file and he got very defensive instead of just being a good guy. Avoid this place.

    I waivered between 4 and 5 stars, but ultimately they deserve some grace so 5 it is…read more I was on vacation and about to head home when my alternator died. Amazingly I found this highly rated mechanic who not only was within AAA's 5 mile tow limit, but who could help me out at 1pm on a Friday! While I waited for the tow truck they ordered the parts and got ready for my arrival. I was quoted 4-5 hours for the job and was so grateful for the comfortable couch and large TV w Netflix to spend the time relaxing after a very busy trip. They were totally fine with my dog hanging out with me as well which was nice to not have to stress about. The AC was nice and cool on a 90° day. The guys were all very friendly and helpful. I am so lucky to have found them!! Because I'm super picky about who works on my car, I took it in to my mechanic when I got home just to be sure all was well (I discovered that my horn didn't work on the way home, but other than that the car ran as if nothing ever happened). My mechanic said everything was good except there were 2 other harnesses that were not connected (I didn't find out what they were). All in all I feel so lucky to have ended up in A&M's shop, I felt very well taken care of and for a good price. THANK YOU GUYS!! I really dont know what I would have done without you! It's not often you can be grateful for such a crappie circumstance, but you made that happen for me. I can't say enough good things about my experience. This could have been a total nightmare.

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    Norrius responded quickly and was able to squeeze in a mobile repair for us. He replaced the…read morestarter in our MS State college student's Toyota. Affordable, on time and great communication. Solid work. I highly recommend him and we will use him again should the need arise!

    From the owner: Introducing Norrius Lee, your reliable on-the-go mobile…read moremechanic! Have you ever found yourself with a car breakdown during rush hour or in the middle of nowhere? Don't let that stress and inconvenience ruin your day! With Norrius at your service, you can now have peace of mind knowing that help is just a phone call away. Norrius Lee is here to bring quality automotive services right to your doorstep. With years of experience and expertise in automotive repairs, he can handle anything from routine maintenance to complex engine diagnostics. You no longer have to waste time and energy visiting a traditional repair shop or waiting for a tow truck. Not only does Norrius provide convenience, but he also offers exceptional service at competitive prices. He values transparency, so you can trust that you'll never face any hidden fees or unnecessary repairs. His goal is to get you back on the road safely and swiftly, so you can continue with your day worry-free. Don't let car troubles disrupt your schedule any longer. Contact Norrius Lee, the dependable mobile mechanic who brings the garage to you. Whether you're at home, work, or stuck on the side of the road, Norrius is always ready to lend a helping hand. Experience top-notch automotive care with a friendly smile today!

    Pep Boys - autorepair - Updated May 2026

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