These guys are beyond professional. Great service and reliable work. They kept me up to date on…read moreevery portion of work I had done on my 2017 F150. In my honest opinion as a consumer, this is a business that has my respect and good faith in their work and word. Check them out the next time your vehicle needs some TLC

The repair was a quick money grab. Over charged for the part. Think long term not short term...read more

Brought my car in because I could see oil around the valve cover gasket. Asked them to look it over…read moreand verify. They charged me $30 to look at t and provided an a free vehicle look over on other things. They let me know that it was indeed leaking and found an additional leak. They sent me a quote and I was flabbergasted at the price. The first original leak repair was quoted for $2,700. They did find another leak that would cost me an additional $1500 to repair . Way more than I was planning. I talked to a gearhead at my work and he said absolutely do not pay that. He said they do this to women, unfortunately. I talked to two other local shops who quoted me for everything on the original repair for $800 and $1100. Those quotes were for everything 17th Street was going to do for $2,700. I hate that companies do this. The icing on the cake was that when I drove my car home, I popped the hood and they didn't even attach the cover to the motor. It was just laying cockeyed on the top. It makes me question what else they didn't reinstall after looking over my car.

Completely unacceptable, frustrating experience…read more I paid $1,338 for front brakes and calipers, and within six months I was still having braking issues. When I returned, they replaced only one front rotor under warranty. After a third visit for the same braking noise/vibration, I was told the problem was my rear brakes, even though those had been replaced only three months earlier at another shop. I then went to three independent shops, and all confirmed the real issue was a warped front rotor (the one not replaced the second time I brought it in). This should've been fixed the second or third time I brought it in. Instead they shifted blame to another shop, in which their work was confirmed to be fine. And for the price I paid, I shouldn't have had to bring it in multiple times for the same issue. Still after three visits and over $1,300 spent, my issue was still not properly fixed. The only good thing about this experience was that it was under warranty, and another shop was able to fix my brakes properly. I would strongly recommend getting a second opinion before trusting this shop, and if possible save your time and go elsewhere.

I have my car serviced here . The workers were very friendly and went above and beyond for me and…read moremy car runs smoothly . I recommend getting your car work done here.

This place is a complete and utter disaster. Avoid this place at all costs! I had my car lock…read more"fixed" here. The lock completely broke after just 2 weeks. The owner didn't respond to my calls or messages for a month. And he refused to provide any sort of refund. He was also really rude to me. He said he would fight any sort of dispute that I file and he got very defensive instead of just being a good guy. Avoid this place.

This Tune Up Plus location has been my go-to car shop in Chesapeake for three years and for several…read moregood reasons: the pricing is fair, the service is fast and thorough, the estimates are itemized clearly with no hidden charges, and the mechanics are highly knowledgeable and friendly. Special shout-out to Lisa, the front desk manager, who is also extremely knowledgeable and an all-around awesome person to deal with. She breaks down exactly what my car needs and always gives an accurate timeline of the repair completion. She rocks! Avoid slow, costly dealership repairs and use Tune Up Plus!

called for a state inspection and was told to come early to be first in line to get done. I get…read morethere and they said they can't do it til later cause they are finishing up repairs from the day before. that is not considered first come first serve for state inspections if I have to wait for extended repairs to be completed from days before. wasted my time getting there before opening and being the first in line to end up going somewhere else

Very professional and friendly service. -Wanted new rims and…read morethey were willing to bring some of the available options outside to prop up next to the vehicle, because thats the best way to select "the one". -They even have caliper paint available. I mean at that point we can just go all out. -Payment plans or pay all at once. -located in a plaza with enough parking spaces. -appointments available as soon as the next day in most cases. Received the vehicle when agreed with no delays.

Stole/Misplaced a hubcap of mine. (They said I didn't have one on to begin with which is total BS!)…read moreyou think I wasn't looking at my wheel this morning before I left?? Whatever your businesses excuse may be you guys are very dishonest and stole from a potential customer and that's not okay! Maybe because I didn't spend any money today at this establishment stealing my hub cap was their form of compensation Brought the wheel in looking perfect and RNR Tire Express left me with the photo below . Thanks for ruining the lug nuts too. (They also refused to show me the before photos?? Wonder why??) maybe cause my hub cap was right there??

So, when I went here, in January of 2020, it was under different management. They did a job on my…read moretransmission. Replaced the flywheel & clutch but did not replace a bearing that was a part of the repair. 3k miles later, the truck began giving trouble again. Difficulty shifting. I took it to a mechanic where I live (FL), and got the shifter fixed. $800 job. that was fixed but the shifting issues came back almost immediately, and this time accompanied by a chirping sound. I took the truck back & my mechanic asked more questions about the work I'd gotten done. I hadn't owned a car in the last 10 years so I didn't know anything. He encouraged me to call them and find out what kind of work was done so they could see if it was related to that and if there was a warranty on it. I called and got a rude person who made sure to tell me that they aren't the same ownership "so WEEE didn't do any work on the truck," she said. I asked if she could get me the information, she put me on hold for 10 minutes, then we got... disconnected. I called right back and got somebody much nicer, who told me what work they did, but was unable to email me any of the information and I guess also unable to find somebody who could do so for her. My mechanic had to call them to get them to send along the information we needed. Turns out all the issues were from the shoddy first job. Great. Better still, it would be covered by the warranty. Turns out labor there was like $300 cheaper than the place I go to now, so I'm not saying you get what you pay for. More that Precise offers a good value when they do the job well (new management, so maybe they do) I understand new ownership means that's not their fault. I am giving 2 stars instead of 1 because they didn't do the shoddy work. They just wouldn't help me at all when I needed them to. My truck is running great now, so I hope you find a mechanic as good as the one I have now. Maybe it's Precise. I don't know.

Would highly recommend! My car had been shaking for months when I drive and they took the time to…read morefind the defective part, order, and replace it; my car runs great now. The price was fair, everyone was super polite, and Don was so kind!! I really got honest and genuine vibes. Thank you all, I will definitely be back!!

Had my front and back brakes done here. He didn't rip me off and gave me a fair price. Would have…read moregiven 5 stars if they would PICK UP THE DARN PHONE. I've been trying to schedule more work to be done but it seems these guys have fallen of the face of the earth!

I walked outside to drive the car and saw that my tire was flat. I tried to change it myself, but…read morecouldn't get the lug nuts off. I typed in roadside service, and found Carwise located not far from home. A nice young man came out and removed the lug nuts and put the spare on for me for a great price. I am so grateful for the help.

So this is my second time coming to The Car Shop. Every time…read moreI come here I leave completely satisfied with the care I have been given. I (luckily) had a warranty coming and these guys were so professional the first time I went and they made sure not to beat up too bad with the price. When my car ended up getting some scoobys and I needed them to replace the engine bad. $7800 to $1608. I couldn't ask for a better job from them and the car drives smooth. Shoot smoother than when I got it it feels like lol. Nonetheless. You someone to take good care of your car? Come here. I drive from near Norfolk the 25ish minutes just so I can come here because of how welcoming, honest, professional, clean, and prompt these guys are. But hey. If you don't believe me? Go to em!! I literally have talked to them for a daggon near a week and a half and they have always kept me in the loop and giving good service while providing no shortcuts.

We needed brakes for our second car and The Car Shoppe of VB was incredible. I know next to nothing…read moreabout cars and they explained everything, were up front about the cost, and let us know any potential extra costs involved. We were impressed with their honesty and they had the repair done the same day. Honesty is important to me so they've got a new loyal customer.