Everything was great, first thing you put foot in the door, you get welcomed and offered to help. One thing to notice is, in these type of shops, where all clothes is hung up high and the people that work there are constantly bringing clothes down for you to try, it is a lot of work, and the fact they are smiling and always willing to help, that is huge. Hope management give bonuses to their workers all the time. I was helped by Madison. She is an excellent asset to your organization. As the clothing, I been wearing this brand for many years, great value for the money and different fits for different bodies. read more

O'Neill Outlet - Receipt - Men's Clothing Near Me - Ontario, California

Deshaun Johnson was incredibly friendly and helpful! Give that man a raise!! He helped us with everything we needed and smiled the whole time! read more

Had such a great experience. Lots of good deals on accessories and clothing. Definitely will be back soon!! read more

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It's a shame that his business has gotten such bad reviews but every time I've gone there and shopped I've had nothing but great experiences and always come away as a happy customer and amazing deals of what I wanted I think it's unfortunate timing for people who have gone and had these experiences. Obviously everyone had something different. Hope others have a better experience. Just went today 6/10/22 and was a great experience and got tons of stuff 40% off . Couldn't be happier with what i came away with. Hope others find what they want too Enjoy read more

I haven't been to Ontario mills in so long and was looking for a good gift for my husband's birthday. After contemplating between two different shorts to get, the nicest employee Jeremiah helped me choose one out. He was so kind and offered excellent service, it's true to see that their employees really value their customers read more

I came into the store recently and Sara absolutely stunk up the whole store it was ridiculous, Jeremiah was very helpful tho and helped me find what I needed quickly read more

Great store with good deals - always seem to find something I need there. Jake was very helpful!

If I could put 0 I would, I was lining up to enter the store next door and to put us a little at their entrance, the workers went to the store to report that we blocked the way, they did not even have a very rude people for selfishness of the other business has more read more

Came here to get sandals and Arianna was a huge help! In and out of the store within 5 minutes because she knew of the ones I was describing to her. read more

Shopping in the store with my 2 kiddo's (13 and 5) . The store sales manager (whom refused to provide her first and last name) had an employee ask me if my kids and I had a mask. I explained we have medical exemptions, we cannot wear masks. Sadly we were denied any disability accommodations and service. Employee and Sales manager began to recite that only the vaccinated could be without masks. Also medical and disability discrimination's. read more

Went in there today because I love the Oneill brand. There was a buy one get one 50% off and the associate charged me the full sale price on both items I purchased . I am not sure if that was in line with their advertisement. The store was clean and although the ladies were not very communicative they were nice for the most part. Not sure if I will go back though. Online prices seem to be wayyy better than the in-store price even with the "sale". It was 9.00 online for a bikini top and $39 with 40% discount in the store which is absolutely absurd. read more

I walked up to this girl in my yoga class & asked her where she bought these beautiful teal batik/paisley patterned pants that cut off a couple inches above the ankle and she said "thanks! I got them from O'Neil", I think, O'Neil like the wetsuit swimwear store? Huh, I guess I'll go and check it out. I happened to be at Ontario Mills shopping for shoes when I pass by the O'Neil store (perfect! Gotta get those pants NOW) Tony & Mary are super cool people! When you're a cool person, awesome customer service just happens naturally. Side note: Nowadays I guess some stores (F21, Windsor, H&M, a bunch of stores like these) are focused solely on loss prevention that they just assume that every person that comes into the store might be out to steal merch. I feel like when I walk into these stores the sales associates are so busy making sure I don't pop any tags and stash clothes into my bag that they neglect to ask if I'd like to put some items in a room (you know, cuz I only have 12 hangers balancing on my arm), then when I try on the clothes and nothing turns out right the sales associates JUST want to know if the amount of clothes you're handing back to then adds up to the same number they marked outside your fitting room. What? That's it? Not even a "oh I'm sorry that didn't work out, I could show you other styles/I know of another top that might go with that bottom :)". I don't need my hand held or anything like that but just some kindness you know? In my experience, it takes a whole lot more energy and effort to be indifferent, uninterested, like I ain't got no business here (lol get the reference?) So that's my back story! Whew LOL Now you can understand why walking into O'NEIL yesterday and being treated like a friend by Tony and Mary was SUCH a breath of fresh air! Mary and Tony knew exactly what I was looking for when I described the pants to them (merch knowledge ), sadly they told me they got these pants last week and it was such a hot item that they sold out. Since I was already there, and since Tony and Mary were super cool giving off good vibes i decided to stay and look around (I've never ever shopped at O'Neil before in my 27 yrs of existence) I found 3 pairs of shorts that I absolutely LOVE, great fit and stitching at the register Mary was ringing me up while Tony was ringing up another customer and the 4 of us were talking and laughing (the vibe was so good even the other lady was drawn to it ) Mary let me know that with their store promotion, if I spent another $3, I would get $10 off, like there are so many wins right now I can't believe it. Tony says "how bout a lip balm?" it's $3.99 SCORE! So my total would've been $173~ but with the 50% off on all clothing plus the $10 off my entire purchase, my bill came up to only $72.13. You guys, did I just save $101?? Yes I did! Aaand not only did I save, but I walked out of the O'Neil store thinking, man I'm gonna go back there, they are so organic! I can find great fitting clothes AND have a good time with these guys Thank you so much, it was real nice meeting you two read more

This store doesn't take returns on swimwear even with the tags on. Terrible return policy. They will not inform you that when you make the purchase. read more

This store is terrible!! Please I warn you all, stay away from this store and company in general. I purchased three separate items that came in totally of over 100 dollar purchase. My wife return the items the very next day, got attitude from all the employees during the transaction then left. Two weeks have gone by I still haven't received my money, went into the store again and was told nothing they can do because of the holidays and that's it's probably my banks fault. Got called back from manger and was told that instead of returning my money to my account the charge my account twice and that's why I have no received my money. They robbed my account and gave me attitude like it was my fault. I was told that I was going to be called from my district manger and never received a call! Called cooperate and said there is nothing they can do because they are a retail store! Never ever ever shop at this store!! Ridiculous that they barely get any customers as it is and maybe this is why! read more