I love coming to Carters when I need to buy gifts for kids. They have the cutest clothes. The store was really quiet this evening. Melanie the cashier was awesome. She was super nice and offered great customer service. My experience at the store was great! read more

I usually have a good experience here and enjoy buying my toddler her outfits here, but today my toddler and I were being followed all around the store. It was very uncomfortable and I would have to assume it was because my skin color since the white ladies in the clearance section had no one around them at all while I was in the store. I won't be returning to this location. read more

The store is an amazing place to come, all the girls are very friendly and have an excellent service. Please review the closing time because it says that is close all ready and it close at 8pm read more

Excellent consist customer service every time I am at the store! Always clean and organized! Cute clothes just wish there is more collection for boys read more

Unfortunately I'm giving this location 1 star, 0 if it was possible. One particular individual, who's probably the manager, I've experienced rudeness while inside the store and now during curbside. I won't waste any more of my time or money at this location again. read more

Employees here are always not friendly & kinda rude. Last few times thought maybe it was an off day but now starting to realize it's every time. A smile wouldn't kill ya ladies. read more

I love the deals and the clothes however the staff is very rude. I had to take back a couple items and purchase a gift and I felt like I was bothering the cashier. She was very sharp and literally threw the returned items behind her to a counter. She continued to give me a bothered attitude as if she really didn't want to be there. I understand people can have an off day but I was in a good mood until I had to interact with the employee. I probably would of stayed and bought more items but I just wanted to get out of there. I don't think I will be back to this location. read more

Jessica was on it in terms of providing excellent customer service. She greeted every customer who came in the store and offered assistance! She really made me feel welcomed! Thank you Jessica!!! read more

After reading previous reviews, I was a bit concerned going in. However, I was greeted warmly and loved how clean and organized the store was. Most clothing stores I go into end up being pretty messy and disorganized. Not here though. I had a couple of question throughout my visit and they were answered promptly and efficiently. The staff were so very helpful without following me around the store. So thankful when my toddler got a bit noisy, no one gave me the evil eye or shooed me out. It's rare shopping in a kid friendly store. Great deals were had and with some tips on what to expect with boys clothing (first boys due this winter) from Miranda. Previous reviewers must have been having a bad day. Never had the feeling I was inconveniencing anyone or had any issues asking about returns/exchanges. We will be back again, and soon. read more

Love Carters but this store's staff members are very rude, unfriendly, and act like you are a burden to them. Especially the blonde!

I totally agree that the staff are really rude! It seems like being a customer is like an extra work for them, very poor customer service! The blonde girl I think her name is Jessica doesn't even look at you in the eye when she talks to you..so unprofessional! I love the deals but very bad service! read more

I have been in the store multiple times and every time I go the customer service is terrible. I go in to buy lots of items! It shouldn't be such a bad experience every time I go. I understand people have off days but it's the same experience every time I go. You can't ask for help or any questions without getting attitude from the employees. It's sad because the store itself is great with great clothes and great prices!!! read more

I had always shop for Carters at Kohls, but my daughter is growing up so long & lean that I can't find sizes for her there anymore! Luckily a good friend of mine told me they had a Carters in Mira Loma! I come here now to buy everything I need for my growing toddler! Customer service is great & everything is always arranged neatly on displays. read more

It was my first time shopping at this location, I was very happy with their selection of baby boys clothes. When I entered the store I was greeted and acknowledged by Jessica. I told her I was looking for an outfit for my lil guy and some shoes to match. She pointed out the sale going on and some of their new arrivals. When I checked out she let me know I had a reward to use and I could use my coupon with it!!! I loved all the suggestions and my lil boy looks absolutely adorable in the outfit for pictures!! I will definitely be back!! Thank you Jessica!!!! read more

This location is nice. The store is clean and well maintained. Usually at Carter's it can get pretty messy with all of the clothing but this store was very neat.They also have a lot of cute clothes and good deals... Most of the other reviewers say the employees are rude. I wouldn't use the word "rude" They just aren't bubbly or as talkative as you would expect from retail employees. They seem a little quiet and to themselves.(there is nothing wrong with that, some people are just introverts).. but they weren't rude at all. They welcomed me as I walked in and were helpful when I needed assistance.. read more

I thought I was the only one who felt that the employees are rude at this location but it seems that everyone feels that way. Especially the manager, don't bother to ask for help, you may or may not get the help but you will get attitude for sure. They lost my online order and didn't seem to care at all. I live in Eastvale, I drive all the way to the Chino carters to shop or if I place an online order I ship it to the chino store. Hopefully they change the management at the Eastvale location soon, seems to be a problem for everyone. read more

Staff is usually rude. Seems like you are bothering them whenever you walk in. Their have been a few exceptions but that is normally the case. Clothes are cute and affordable when on sale. read more

I shop at this Carter's all of the time and the girls are always so helpful and nice. Today I had a difficult task of having to return baby clothes I had bought for my baby boy I was expecting. Unfortunately my baby boy passed away and I've been left with these brand new clothes and no baby boy on the way and finally built the courage to return the clothes. The lady was very understanding, kind and made this difficult situation a little easier. Thank you again. read more

I went to the Carters in Eastvale and found the place to be clean and inviting. I found everything I needed with great prices. The employees were especially helpful. I do not remember their names but the blonde lady and the girl with the glasses were not only helpful but made my shopping enjoyable. I will definitely be returning and will be referring my friends to this establishment. read more

I really like this carters. I've been to other locations and they're extremely messy. This one however, is always neat and the employees are always fixing the clothes. As soon as you walk in they greet you and ask if you need assistance. I typically don't; but today I was looking for active wear for kids, though they didn't have any the employee there was kind enough to look for potentials. The majority of the stars that I give them are because it's clean, they're nice, and they're always having great deals! Their door busters are awesome! read more

Was shopping at this location today and was very upset with the poor attitude of the girls working behind the counter. All I asked was if she got my coupon and she was bothered by me even asking such a question ! I was in and out. I didn't have a big order didn't ask for anything special . Sorry you had to work the holiday but you should be more warm and friendly! read more

Standard Carter's flagship store, albeit slightly small. This is a newer location so there is usually a good selection of items on hand, but I would concur with previous poster that the customer service leaves much to be desired. read more

I cant actually say I gave this store a go again just because I was looking for my sons St. Patty's day outfit. I must say the workers were better this time. Not great but much better. Thank you Carters read more