We've been seeing Dr. Braga-Mele for years. She is highly regarded in the field of ophthalmology…read moreand ophthalmic surgery. She did my husband's cataracts and visual correction (at the Kensington) and he is very pleased. I have no hesitation in recommending this practice. Dr. Christakis too is a brilliant surgeon and ophthalmologist. The office runs like clockwork and the staff are very well-trained. Located on the Danforth. Paid parking lot across the street.

Expert care and a kind and efficient support staff! A busy place for good reasons.. thanks for the…read moreprofessional care.

waited 6 months for an appt. waited 2.5 hours past the scheduled time for the appt only to be…read morediagnosed by a "fellow" and not the dr I had an actual appt with. the fellow told me that I had no issues and sent me packing. what a total waste of time that was. I will never return to this place and will now have to start the process all over again with someone else who hopefully sends me to a specialist that might actually see me instead of having the fellow misdiagnose me.

I had my a red eye that looked like an infection. I was able to book an appointment and get it…read morelooked after, a few month later i went in to have my eyes checked so I can buy contact lenses. I was happy with all tge details they provided me and the contact lens fitting service. Thanks Toronto Eye Clinic.

I went back to Dr. Lam today. His Finch Avenue office is a bit difficult for me to get to, but he…read morehas a practice on Elmwood (near Sheppard and Yonge/Finch) which is more convenient for me to get to. He is extremely thorough. He takes time to explain the results and you can see it all on two huge monitors in his office. Be warned: they double book so this is not a quick in and out deal. But if you go first thing (7:45 a.m.) you'll be out by 9:00/9:15 a.m. He is personable, very professional and I feel confident that he has thoroughly examined my eyes. Opthalmologists are medical professionals - their scope is much broader and they are medically qualified, as opposed to optometrists. This gentleman is reputable.

A very professional and astute "gentleman" & a superb ophthalmologist. (I previously worked as RN…read morein general hospital & knew many ophthalmologists over the years) Dr. Lam ranks as #1 in my books. I was very fortunate to have been referred to him. I have complicated problems with both eyes & Dr. Lam wasted no time in moving forward & starting treatment while making sure that I understood the care that I was receiving & continue to receive. Willing to see me asap if I have any concerns regarding my eyes.

I've personally been a patient of Dr Wedge for over 20 years…read more She is the most professional ophthalmologist I've ever had the pleasure of seeing... get the pun? Lol. As well, she is straight forward when it comes to your eye care. Her office staff is very pleasant and thorough.

This past Monday I visited the Institute for my annual checkup. After having cataracts removed…read morefrom my left eye in 2019 by another Practitioner in a Hospital, I decided to have the same surgery performed for my right eye at the Institute in the Fall of 2020. I found the procedure to be quite efficient/well-executed, the facility quite clean and well kept, and the staff fairly courteous and professional; considering that the surgery took place at the height of the Pandemic, I consider these virtues to be all the more admirable. I have since returned three times for annual checkups (following my post surgery follow up visit); the duration of my first checkup was 1 to 1 1/2 hours, my second checkup was 1 hour, and my third 1 hour and 45 minutes. There is a sign at the front desk on the 5th floor informing that checkups are 2 hours in duration; a possible reason for my first two checkups having been considerably shorter in length is due to Covid concerns, as I found the wait areas no more crowded during my third checkup than they were during my previous two visits. Again, I have received courteous and professional treatment at each one of my checkups. I have also received a 'clean bill of health' for my eyes at each of my checkups; 20/20 vision, no scar tissue nor glaucoma.

They ignored my family physician's referral for about a month, then, when I called them they said…read more"it is in the queue" and somebody will get back to me. After a couple of weeks somebody called and asked if I can come in Aug. 24 at ten AM - I said yes and they said I will get a phone call a week ahead. Indeed there was an automated reminder on Aug 17 2024 confirming my appointment. I went, as scheduled, on Aug 24 2024 and was told that I do not have an appointment that day and there was no appointment for me at all. The office manager worked on this with me for a few minutes and then told me that the person likely to have made the scheduling (that they never found) was not there and can I call her on Monday. I will never call and don't want to see that place again and will ask my primary care person not to refer me with these people ever again. I understand mistakes happen but what you do after that counts ... how you fix it ... they didn't care about fixing anything, didn't offer another appointment, they thought I'll call the person who likely screwed up. I am disappointed ... was mad about it but that went away ... they don't care, why should I care?

I was impressed by the manager in Vaughan who had to deal with a really nasty couple insisting on…read moreseeing a specialist, without a referral from an optometrist, which is legally required. The husband was yelling and the wife kept arguing in circles. They were rude and disrespectful, insulting the manager's authority and putting words in her mouth -- the manager had to write down her quote on a piece of paper as the husband said he would post it to Facebook. When they finally left, we all breathed a sigh a relief. The manager was the hero

I received a written appointment letter from this clinic. I booked a day off to attend this…read moreappointment but when I arrived I was told that there is nothing booked in their system. I showed my letter but the person at the reception just rolled her eyes. No apology, just attitude. I asked for the contact info of the manager or supervisor. When I tried calling that number from my car the extension would just drop the call. I had to go back to ask for another contact or number. Instead I received more rude attitude. This clinic has demonstrated a horrible client/customer service. I would recommend to go to any other clinic but this!!

Dr berger was a giant in the field. Still a fine surgeon. His young protegés are hit or miss--some…read morediversity hired, but others (of multiple ethnicities) simply superstars. He knows what he is doing The office staff, however, are the very lowest of the low. They are the soft cucumbers you find in your fridge. The moldy apples in the well. The past date milk that curdles your face and stomach. Idiots, yokels, pathetic has-beens of the human race. They should not be hired to plunge toilets, let alone allowed near the eye. And Berger seems to have hired family to fill the role of telling you to enter one room, and then vacate another. Genius.

I was SO impressed with this place…read more I was referred to this Institute by my Ophthalmologist. Long story short: these guys have thE best equipment, state of the art. Best experience ever for patient care, service and professionalism. Paid out of pocket for two extra tests but eyes are precious and worth it. Solid place. Dr. Berger is one in a million.

I dad PRK done by Harold Stein almost 30 years ago and recently…read more needed a touch up and Raymond Stein and his team free of charge and im back to 20/20!! thanks soo much. I have referred all of my friends and family including my son who is now firefighter thanks to the correction and my daughter who is a doctor in the Philadelphia . They treated us like family and are the best place to trust with your eye sight needs. keep up the great work!!

Waited 4 months to get an appointment and have now waited 40 minutes past scheduled appointment…read moretime. Why does Bochner triple book when they know tgere will be a backup?

Dr. Weisbrod was recommended by someone from my area. His office is ridiculous when it comes to…read moreanswering the phone. Getting an appointment is like trying to get into see GOD. I got a referral from my Doctor which they said they didn't receive, yet my Dr.'s office sent another referral for another Doctor the same day and interesting how that office seemed to get to that referral fax. I finally got through to the office after 7 tries and I was told that the referral might be on his desk for approval to see if he'll take my case. I've been having intermittent eye pain. The referral was sent on Apr. 14th and it is now Apr. 26th. When the person from his office said that I'd have to wait to see if he would take my case, I said to her that this guy must be way too arrogant and I let them know that there are a number of ophthalmologists in this city that would actually care about getting a new patient. I would bet that if I said I wanted elective surgery for intraocular lenses....I would be contacted STAT! BTW, I am also considering that surgery. Dr. Weisbrod can keep that silver spoon in his mouth. I'm moving on!

This was an exchange I witnessed between someone that worked in the clinic and patients. There was…read morean older lady leaving with, possibly, her daughter. The clinic locks the door and the staff lets patients in or out. The older lady sat down on a chair to wait for the door to be opened. The woman who works there (could be a nurse since she was wearing scrubs) chastised her to another patient in the waiting room. The nurse said to other patient in the something along the lines of 'omg, I can't believe she sat on the chair, I told her not to! people just don't listen.' It seems like the issue was that the nurse would have to disinfect the chair again. To me it didn't seem like it warranted that type of an exchange with another patient right in front of the one that's waiting to leave. If the nurse had unlocked the door sooner than the older lady would've left and never felt the need to sit on the chair. I could see that the clinic was very busy and everyone was working nonstop but having a bit of empathy will go a long way.

Does a thorough eye exam Receptionist is helpful…read moreAlways a good experience Highly recommend

Very professional service with caring individuals and employees that want to help you and very…read morecomparable and resentful prices and my glasses are amazing g this is where you go to get help from professional and caring people