This experience was exceptional for me, I went in to see Dr Mammo needing reading glasses upgraded…read moreshe spent the time with me to explain various options that were available to me and the result was I got surgery and now have 20/20 vision the surgery was a 15 minute optical replacement and though quite expensive I wish I had done this years ago. I can now enjoy golf, tennis, pickle and seeing how beautiful my surroundings are full stop.

Such a great clinic! Dr. Roca is a complete professional and amazing at what she does. I approached…read moreher when I had blurry vision while driving. The examination was in-depth and she didn't leave any stones unturned. She is super thorough, very knowledgeable and has the patience of a saint. Doesn't matter how many questions you have, she took the time to answer all of them. Gave me a prescription for glasses and even helped with the difficult decision process of lenses. I left the clinic happy and content with her care. Will definitely be going back to this clinic and doctor.

I had been to Dr Thompson's clinic many years ago. I had moved on when my doctor moved on…read more This is the only clinic that has been able to make eyeglasses that actually work for me. To be fair, my issues are complex. They have stepped up to the task. The doctors here also specialize in other vision issues including dryness, and issues to vision from concussions. This has made a huge difference to my ability to see properly. I was struggling to find a specialist who would prescribe me a medication called Restasis for an autoimmune disorder. I didn't know that they also were able to prescribe this medication. I went in for an eye exam and some new glasses and left with a prescription for Restasis. I highly recommend this clinic and am happy to voice for the quality of the work that they do on behalf of patients.

For the past 4 years I have been going to Kanda since it is a couple minutes away from where I…read morelive. This location was at Sandlewood Parkway and now has moved to the Cottrelle Business Centre. Normally I order my contact lenses and grab new shades for the summer. The staff here are really friendly and patient and never make you feel that you have to leave with something. I have had emergency situations where I needed contact lenses in a couple of days before my trip and they were able to pull through. Will come visit again soon :)

Had been to their 150 Great Lake Drive outlet in Brampton couple of weeks ago. Once I asked the…read moreguy sitting there the price of two pairs of glasses (progressive lense - I had my prescription with me), he first said something like "It will be $220 (or may be $120 - I do not exactly recall) per pair" etc. When I enquired about the brand and quality ( I was interested in one pair of Nikon and one pair of Essilor), he seemed to be irritated and dismissive saying things like - "we do not work that way ...you have to bring in your frames...it depends on a lof measurements etc...". I never knew price of glasses depend on measurement of frame. The guy was trying to fool me. I wouldn't mind paying appropriate prices if he had been helpful enough. Nevertheless, it appeared that they sell low end glasses for advanced price and get irritated when brand is questioned. It will be advisable to watch out what they are giving you before you buy from them. I eventually went somewhere else who were helpful enough to get the business.

Shefai (I hope I'm spelling his name right) was extremely kind. I needed eye drops because one of…read moremy contacts dried out and he offered contact solution instead. Great customer service! You can tell that they really care about their customers. Thank you!!

The absolute best !!! The service is exceptional, the girls are extremely helpful and patient. The…read morelevel of customer service is impressive. My glasses came within a couple days exactly as I expected and I am very happy! I was even impressed with my optometrists appointment,was one of the absolute best I've had. I will definitely return and would highly recommend.

Worst customer service ever!! They couldn't deliver my mom's glasses on time and never tried to…read morecompensate for their error, they kept saying it's not their fault. I will never go back or send anyone there.

From the owner: Since 2005, CMAX Optical has been proud to provide luxury eyewear for Toronto and GTA communities…read more To make sure our eyewear is not only fashionable but practical, our owner, Gopal Puri, offers a wide selection of eyewear to suit any lifestyle. Whether you want the most popular eyewear from Armani Exchange® or Vogue or another high-end brand, our expert optician and stylists will help you find the right eyewear. We want you to not only see well but look well doing it. That's why we'll help you choose the perfect eyewear for your face shape, personality, and lifestyle, so contact us for an appointment today!

This office is now refusing to do a basic eye examination!!! They now require a full examination…read moreincluding a retinal scan for a charge of $135. I have no need for the retinal scan as I am under the care of a retinal specialist and already have a retinal,scan twice a year. They refuse to do just a basic test so I can get new glasses. I do not have insurance and cannot afford this unnecessary test. To make it worse, this is new since Covid. A blatant attempt to extort money to cover their losses. Will be going somewhere else.

I had an eye exam with Dr. Samii - she is a very professional and helpful doctor. She provided…read moregreat service and answered all of my questions. I am recommending her to all of my family and friends and to anyone who is looking for a sweet and knowledgeable doctor.

My pharmacy faxed a prescription change request (as meds on back order) a week ago. Zero reply…read more Disappointed as eye drops are required daily for my condition as stressed by my doctor. So I'm a week off them and noticing a difference. Not very happy that I can't speak to anyone on the phone at this office about the status.

RUN from Uptown Eye Specialists. Scammers!…read more I am beyond disappointed and angry with the experience we had there. From the moment we walked in, the waiting rooms were packed and the entire process felt more like a sales operation than patient care. My partner went in for cataract surgery consultations covered by OHIP. After the first round of testing, we were moved into another room where an employee barely explained anything medically and instead focused almost entirely on upselling expensive out-of-pocket lenses for astigmatism. We were told he had "moderate to severe" astigmatism and that special lenses were strongly recommended. I asked for a quote to send to our insurance company. We were told we had to come back at the NEXT appointment. So we returned. More testing. Still no real explanation of the surgery or tests - just more upselling. Again, we asked for an estimate. Again, we were told we had to come back for measurements. We returned AGAIN. More testing. More upselling. Still no estimate. Finally, they told us they would only provide the estimate AFTER booking the surgery date. So we booked the surgery just to finally get the paperwork for insurance. Then came the final straw. After already being told twice that measurements were being done, they tried to make us come back AGAIN for measurements because they had not done any! At that point, I refused. I said we were not wasting another day of work and that this entire process felt like nothing but a constant push to sell upgraded lenses, and I EXPECTED the measurements to be done that day. They reluctantly agreed. It was not a pleasant situation. Something didn't sit right with me, so before submitting the insurance claim, I called my partner's optometrist to ask why they had never mentioned his astigmatism before. The answer shocked us. His optometrist said the astigmatism was so minor it was barely worth mentioning -- around 0.25 and 0.5. Meanwhile, Uptown was claiming it was 2.0 and 3.0 and pushing expensive specialty lenses because of it. We immediately cancelled the surgery because we no longer trusted them. We went to another very reputable clinic instead, and the difference was night and day. Everything was professional, transparent, explained properly, and completed in only TWO appointments. No pressure. No games. Patients deserve honesty, transparency, and proper medical explanations -- not endless appointments and constant upselling.