I went back to Dr. Lam today. His Finch Avenue office is a bit difficult for me to get to, but he…read morehas a practice on Elmwood (near Sheppard and Yonge/Finch) which is more convenient for me to get to. He is extremely thorough. He takes time to explain the results and you can see it all on two huge monitors in his office. Be warned: they double book so this is not a quick in and out deal. But if you go first thing (7:45 a.m.) you'll be out by 9:00/9:15 a.m. He is personable, very professional and I feel confident that he has thoroughly examined my eyes. Opthalmologists are medical professionals - their scope is much broader and they are medically qualified, as opposed to optometrists. This gentleman is reputable.

A very professional and astute "gentleman" & a superb ophthalmologist. (I previously worked as RN…read morein general hospital & knew many ophthalmologists over the years) Dr. Lam ranks as #1 in my books. I was very fortunate to have been referred to him. I have complicated problems with both eyes & Dr. Lam wasted no time in moving forward & starting treatment while making sure that I understood the care that I was receiving & continue to receive. Willing to see me asap if I have any concerns regarding my eyes.

Unfortunately, this was a very poor experience. The clinic was extremely disorganized, with medical…read moreequipment and items scattered throughout the space. This created a cluttered environment that felt unsafe and very challenging to navigate. This setup is especially difficult for elderly patients and individuals with mobility issues. My mother, who is elderly, struggled to move comfortably through the clinic, and there was little consideration for accessibility or patient safety.

I experienced severe issues with one of my eyes that in about a month affected my vision and was…read morenot responding to medications. The urgent care doctor was extremely concerned and sent me to Dr. Raj Maini, with instructions to go directly to the hospital if it worsened. I would have had a more fruitful appointment had it been with my cat, rather than Maini. I was told to expect to be there for about 3 hours, as they were supposed to do more thorough testing and dilate my eyes, etc. I was hopeful this would give me some answers. I did end up waiting almost 3 hours - except it was in the waiting room, listening to all the girls at reception screaming and cackling about their boyfriends and ex-partners, having conversations at full volume that were far from appropriate. Once called into the room to see the "doctor", he came in and no exaggeration, was in the room for about 3 minutes. As far as the extensive testing to be done - he literally shined a light in my eye, said "It looks fine today", and no word of a lie, told me TO TRY SLEEPING ON THE OTHER SIDE OF MY FACE. He then shook my hand and left. I am genuinely flabbergasted at the lack of professionalism all around. This experience was a very loud reminder that too many health care providers don't do it for anything but a paycheque. Shame on you, Maini.

waited 6 months for an appt. waited 2.5 hours past the scheduled time for the appt only to be…read morediagnosed by a "fellow" and not the dr I had an actual appt with. the fellow told me that I had no issues and sent me packing. what a total waste of time that was. I will never return to this place and will now have to start the process all over again with someone else who hopefully sends me to a specialist that might actually see me instead of having the fellow misdiagnose me.

I had my a red eye that looked like an infection. I was able to book an appointment and get it…read morelooked after, a few month later i went in to have my eyes checked so I can buy contact lenses. I was happy with all tge details they provided me and the contact lens fitting service. Thanks Toronto Eye Clinic.

Finally got my eyes checked last week with Dr. Allyson Tang! The experience at this clinic is…read moreincredible - Dr. Tang is professional, very thorough with the eye examination, great at explaining, truly cares about her patients and wants the best for them. She is very patient and has a cheerful personality which puts a BIG smile on my face during my visit :) I felt very at ease in her hands. Staff was very friendly, helpful, and knowledgeable - overall, a very pleasant experience, thank you :) During the comprehensive eye examination, I got my pupils dilated. Be sure to bring a pair of sunglasses with you if you're driving - you will be sensitive to lights! Or you can purchase a fashionable pair in their dispensary. The clinic carries a great selection of brand name eyewear and sunglasses! We also did something called Optomap wide-field retinal scan, which carefully and thoroughly checks the inside of the eye for any hidden eye diseases, monitors suspicious areas and changes from year to year, and confirms that everything is healthy! During the visit, I also learned that Dr. Tang specializes in contact lens wear, LASIK consultation, and Ortho-K (AOK) overnight corrective contact lens for myopia control in children. You can also make an appointment online anytime using their real-time schedule - very convenient and easy to use. Thank you Dr. Tang for making sure my eyes are healthy and for giving me advise on how to maintain/improve my current eye health and vision with your expertise. Highly recommend Dr. Allyson Tang as your family optometrist!

Full disclosure, I was not a paying customer during my visit to Dr. Allyson Tangs location,…read morehowever, I did go in with some questions regarding a recently purchased pair of glasses from another store and my experience was so exceptional I can safely say that when it comes time to change over to my next pair of glasses I'm coming back here. I went to a trendy DT Toronto spot for my glasses and while the styles were great and the service was thorough, there was a disconnect with me having to go somewhere else to get my eyes tested before choosing my frames and lenses - a Wal-mart no less. I walked in and wanted to ask about the headaches I'd been having since getting my new glasses and Dr. Allyson took my glasses and ran them under a special machine to examine exactly what my prescription was and what they were comprised of. Thankfully everything checked out and Dr. A explained that because this was a slightly stronger prescription than I was used to that headaches were normal and to be expected. While I was happy with the individual service I received from both the Wal-mart optometrist and the store I purchased my glasses at, I think in future I would prefer to visit Dr. Allyson so I know that every part of my experience is in-house at one location. Check her out!

Good customer service. Great and friendly doctors. Good hours. Glasses can be pricey.read more

The front desk ladies are in a serious need of a sensitivity training. How to greet people , how to…read moremake eye contact, how to talk properly. Unfortunately they lack the basic skills of being human ..

I was SO impressed with this place…read more I was referred to this Institute by my Ophthalmologist. Long story short: these guys have thE best equipment, state of the art. Best experience ever for patient care, service and professionalism. Paid out of pocket for two extra tests but eyes are precious and worth it. Solid place. Dr. Berger is one in a million.

TRI has a horrible staff: rude, poor English, impatient, and careless…read more Her impatience and rudeness combined with very broken and poor English made interactions with her a truly horrible experience. I gave her the benefit of the doubt the first time; I was wrong, she has been consistently horrible so far. Description of the staff: Short ( around 1.55 m) black hair East Asian or Southeast Asian Canadian. Middle age( probably around 45 years old) She is usually working in room 203, doing eye screening. She is not a front desk staff. She is the dominant reason for my family to switch to a new institute: yeah, a really "outstanding" game-changer. The rest of the general staff are average or great.

I've personally been a patient of Dr Wedge for over 20 years…read more She is the most professional ophthalmologist I've ever had the pleasure of seeing... get the pun? Lol. As well, she is straight forward when it comes to your eye care. Her office staff is very pleasant and thorough.

Customer service here is awful. My son was sick due to the glasses they prescribed, and when I…read morecalled to ask for help, they gave me the run-around. Totally unbelievable. I even emailed the owner to ask for help, and I never heard back. I had to fight to talk with the doctor who did the original prescription. She finally agreed to order a new pair of glasses. I asked for them to be rushed because of the special circumstance, and she assured me they would be, but now they're telling me they'll be ready on day 8 after I ordered them. I'm sure they won't be ready. They kept telling me the original pair would be ready on a certain day and they weren't. They lie to you to appease you. They never return messages. I had to call so many times after leaving a message or being told someone would call me back. I regret ever having gone there.

Horrible customer service, and incompetent people. Do not buy your glasses here. Go literally…read moreanywhere else.

3.5 stars. I've been here three times. The first time, the sign in the elevator said to go to suite…read more503 for check-in. When I got to suite 503, the sign said they are closed and directed me to the main suite 400. The sign outside suite 400 said unit 503 is closed. Seriously? Thanks for letting me know, but it's useless since we all see the sign in the elevator which misdirects us before we make our way to suite 400. The receptionists were too busy discussing their personal lives and where to go for coffee to acknowledge me for a long time. Once I was directed to the waiting room, I was called in for a test and was out very quickly. The second visit required a very long wait! Every patient who came in after I did was called in before me. Some people came in 40 minutes after me and did not have to wait at all. Soon after questioning this, my turn came. Dr Gary Yau was knowledgeable and professional. My torn retina was repaired in less than 10 minutes. My third and final visit for a 2-minute follow-up with Dr Yau took about an hour including wait time. I knew he was only going to examine my right eye so I asked if the assistant could skip the pupil dilating drop in my left eye. She reluctantly agreed. As expected my left eye wasn't looked at by the eye surgeon. I wish I had made that request on my second appointment because it took hours for the blurriness to go away in the eye the doctor never looked at. Be prepared for several phone calls confirming your appointment. Even when I responded to the automated call, I received one or two more calls for each appointment. The cost to park is $7 whether you're there for 30 minutes or several hours. The email sent from North Toronto Eye Care says the maximum parking charge is $5. I suppose it hasn't been updated in a while. Traffic along Finch Ave is terrible because of construction on the Finch LRT. I know this isn't the eye clinic's fault but leave plenty of time to navigate around Finch.

Bad experience especially with Dr Hess. Very rude.Very unprofessional Talked over me. I am a…read moresenior. She yelled at me and treated me like a child. Was referred by Dr Hess to the dry eye clinic. What a joke! They are all about money and nothing else. Make sure if you go to this clinic you get your credit card ready before you register. They will try to sell you and provide you with all kinds of different treatments and products with a hefty price. They run their office like a factory assembly. Be prepared to wait for hours. Lucky if you find a seat. Honestly, I never been treated like this in all my life. I heard a lot of patients complaining especially seniors. After all this hassle, my eye problem was never resolved.