I went back to Dr. Lam today. His Finch Avenue office is a bit difficult for me to get to, but he…read morehas a practice on Elmwood (near Sheppard and Yonge/Finch) which is more convenient for me to get to. He is extremely thorough. He takes time to explain the results and you can see it all on two huge monitors in his office. Be warned: they double book so this is not a quick in and out deal. But if you go first thing (7:45 a.m.) you'll be out by 9:00/9:15 a.m. He is personable, very professional and I feel confident that he has thoroughly examined my eyes. Opthalmologists are medical professionals - their scope is much broader and they are medically qualified, as opposed to optometrists. This gentleman is reputable.

A very professional and astute "gentleman" & a superb ophthalmologist. (I previously worked as RN…read morein general hospital & knew many ophthalmologists over the years) Dr. Lam ranks as #1 in my books. I was very fortunate to have been referred to him. I have complicated problems with both eyes & Dr. Lam wasted no time in moving forward & starting treatment while making sure that I understood the care that I was receiving & continue to receive. Willing to see me asap if I have any concerns regarding my eyes.

Unfortunately, this was a very poor experience. The clinic was extremely disorganized, with medical…read moreequipment and items scattered throughout the space. This created a cluttered environment that felt unsafe and very challenging to navigate. This setup is especially difficult for elderly patients and individuals with mobility issues. My mother, who is elderly, struggled to move comfortably through the clinic, and there was little consideration for accessibility or patient safety.

I paid for refractive lens exchange to correct my short-sightedness. A certain Doctor LT was really…read morerude. She spoke really fast with so many medical jargons impossible to understand. When I tried to ask a question, she just said "shut up and listen"!! Do doctors have any simple manner and courtesy nowadays??? Still, I went along to book the surgery because waiting list was short. I can only describe the experience of the surgery as follows - LIKE A COW GOING TO THE SLAUGHTERHOUSE!!! I was told to remove my glasses before going in, and there were tests and laser procedure before the actual operation. No one seemed to realize I couldn't see a damn thing, they just told me to go here and do that and I had to "feel" my way around. Everything was just an industrial conveyor belt operation designed to make $$$ (yeah I heard eye doctors make millions in Canada!!) At least the ordeal was over in less than an hour. Thank goodness the operation was successful and I can now see without glasses, so this is the saving grace.

waited 6 months for an appt. waited 2.5 hours past the scheduled time for the appt only to be…read morediagnosed by a "fellow" and not the dr I had an actual appt with. the fellow told me that I had no issues and sent me packing. what a total waste of time that was. I will never return to this place and will now have to start the process all over again with someone else who hopefully sends me to a specialist that might actually see me instead of having the fellow misdiagnose me.

I had my a red eye that looked like an infection. I was able to book an appointment and get it…read morelooked after, a few month later i went in to have my eyes checked so I can buy contact lenses. I was happy with all tge details they provided me and the contact lens fitting service. Thanks Toronto Eye Clinic.

Finally got my eyes checked last week with Dr. Allyson Tang! The experience at this clinic is…read moreincredible - Dr. Tang is professional, very thorough with the eye examination, great at explaining, truly cares about her patients and wants the best for them. She is very patient and has a cheerful personality which puts a BIG smile on my face during my visit :) I felt very at ease in her hands. Staff was very friendly, helpful, and knowledgeable - overall, a very pleasant experience, thank you :) During the comprehensive eye examination, I got my pupils dilated. Be sure to bring a pair of sunglasses with you if you're driving - you will be sensitive to lights! Or you can purchase a fashionable pair in their dispensary. The clinic carries a great selection of brand name eyewear and sunglasses! We also did something called Optomap wide-field retinal scan, which carefully and thoroughly checks the inside of the eye for any hidden eye diseases, monitors suspicious areas and changes from year to year, and confirms that everything is healthy! During the visit, I also learned that Dr. Tang specializes in contact lens wear, LASIK consultation, and Ortho-K (AOK) overnight corrective contact lens for myopia control in children. You can also make an appointment online anytime using their real-time schedule - very convenient and easy to use. Thank you Dr. Tang for making sure my eyes are healthy and for giving me advise on how to maintain/improve my current eye health and vision with your expertise. Highly recommend Dr. Allyson Tang as your family optometrist!

Full disclosure, I was not a paying customer during my visit to Dr. Allyson Tangs location,…read morehowever, I did go in with some questions regarding a recently purchased pair of glasses from another store and my experience was so exceptional I can safely say that when it comes time to change over to my next pair of glasses I'm coming back here. I went to a trendy DT Toronto spot for my glasses and while the styles were great and the service was thorough, there was a disconnect with me having to go somewhere else to get my eyes tested before choosing my frames and lenses - a Wal-mart no less. I walked in and wanted to ask about the headaches I'd been having since getting my new glasses and Dr. Allyson took my glasses and ran them under a special machine to examine exactly what my prescription was and what they were comprised of. Thankfully everything checked out and Dr. A explained that because this was a slightly stronger prescription than I was used to that headaches were normal and to be expected. While I was happy with the individual service I received from both the Wal-mart optometrist and the store I purchased my glasses at, I think in future I would prefer to visit Dr. Allyson so I know that every part of my experience is in-house at one location. Check her out!

Good customer service. Great and friendly doctors. Good hours. Glasses can be pricey.read more

The front desk ladies are in a serious need of a sensitivity training. How to greet people , how to…read moremake eye contact, how to talk properly. Unfortunately they lack the basic skills of being human ..

Dr berger was a giant in the field. Still a fine surgeon. His young protegés are hit or miss--some…read morediversity hired, but others (of multiple ethnicities) simply superstars. He knows what he is doing The office staff, however, are the very lowest of the low. They are the soft cucumbers you find in your fridge. The moldy apples in the well. The past date milk that curdles your face and stomach. Idiots, yokels, pathetic has-beens of the human race. They should not be hired to plunge toilets, let alone allowed near the eye. And Berger seems to have hired family to fill the role of telling you to enter one room, and then vacate another. Genius.

I was SO impressed with this place…read more I was referred to this Institute by my Ophthalmologist. Long story short: these guys have thE best equipment, state of the art. Best experience ever for patient care, service and professionalism. Paid out of pocket for two extra tests but eyes are precious and worth it. Solid place. Dr. Berger is one in a million.

I've personally been a patient of Dr Wedge for over 20 years…read more She is the most professional ophthalmologist I've ever had the pleasure of seeing... get the pun? Lol. As well, she is straight forward when it comes to your eye care. Her office staff is very pleasant and thorough.

Customer service here is awful. My son was sick due to the glasses they prescribed, and when I…read morecalled to ask for help, they gave me the run-around. Totally unbelievable. I even emailed the owner to ask for help, and I never heard back. I had to fight to talk with the doctor who did the original prescription. She finally agreed to order a new pair of glasses. I asked for them to be rushed because of the special circumstance, and she assured me they would be, but now they're telling me they'll be ready on day 8 after I ordered them. I'm sure they won't be ready. They kept telling me the original pair would be ready on a certain day and they weren't. They lie to you to appease you. They never return messages. I had to call so many times after leaving a message or being told someone would call me back. I regret ever having gone there.

Horrible customer service, and incompetent people. Do not buy your glasses here. Go literally…read moreanywhere else.

A couple good emlloyees and Dr. Hess were 5 star. The…read more rest....and the process...1 star. Uncaring automatons....sardine seating....a real cesspool of bacteria and viruses....like being in z standing room only bus....for hours. No consideraation for patient inconvenience.

Bad experience especially with Dr Hess. Very rude.Very unprofessional Talked over me. I am a…read moresenior. She yelled at me and treated me like a child. Was referred by Dr Hess to the dry eye clinic. What a joke! They are all about money and nothing else. Make sure if you go to this clinic you get your credit card ready before you register. They will try to sell you and provide you with all kinds of different treatments and products with a hefty price. They run their office like a factory assembly. Be prepared to wait for hours. Lucky if you find a seat. Honestly, I never been treated like this in all my life. I heard a lot of patients complaining especially seniors. After all this hassle, my eye problem was never resolved.