If you're looking for an opthalmologist, and reside in Toronto (GTA), this is the most stellar…read moreophthalmology practice I've been to in over 44 years in Canada. A well-run practice with efficient and competent staff. Dr. Braga-Mele is an outstanding practitioner.

Expert care and a kind and efficient support staff! A busy place for good reasons.. thanks for the…read moreprofessional care.

Dr. Weisbrod was recommended by someone from my area. His office is ridiculous when it comes to…read moreanswering the phone. Getting an appointment is like trying to get into see GOD. I got a referral from my Doctor which they said they didn't receive, yet my Dr.'s office sent another referral for another Doctor the same day and interesting how that office seemed to get to that referral fax. I finally got through to the office after 7 tries and I was told that the referral might be on his desk for approval to see if he'll take my case. I've been having intermittent eye pain. The referral was sent on Apr. 14th and it is now Apr. 26th. When the person from his office said that I'd have to wait to see if he would take my case, I said to her that this guy must be way too arrogant and I let them know that there are a number of ophthalmologists in this city that would actually care about getting a new patient. I would bet that if I said I wanted elective surgery for intraocular lenses....I would be contacted STAT! BTW, I am also considering that surgery. Dr. Weisbrod can keep that silver spoon in his mouth. I'm moving on!

This was an exchange I witnessed between someone that worked in the clinic and patients. There was…read morean older lady leaving with, possibly, her daughter. The clinic locks the door and the staff lets patients in or out. The older lady sat down on a chair to wait for the door to be opened. The woman who works there (could be a nurse since she was wearing scrubs) chastised her to another patient in the waiting room. The nurse said to other patient in the something along the lines of 'omg, I can't believe she sat on the chair, I told her not to! people just don't listen.' It seems like the issue was that the nurse would have to disinfect the chair again. To me it didn't seem like it warranted that type of an exchange with another patient right in front of the one that's waiting to leave. If the nurse had unlocked the door sooner than the older lady would've left and never felt the need to sit on the chair. I could see that the clinic was very busy and everyone was working nonstop but having a bit of empathy will go a long way.

waited 6 months for an appt. waited 2.5 hours past the scheduled time for the appt only to be…read morediagnosed by a "fellow" and not the dr I had an actual appt with. the fellow told me that I had no issues and sent me packing. what a total waste of time that was. I will never return to this place and will now have to start the process all over again with someone else who hopefully sends me to a specialist that might actually see me instead of having the fellow misdiagnose me.

I had my a red eye that looked like an infection. I was able to book an appointment and get it…read morelooked after, a few month later i went in to have my eyes checked so I can buy contact lenses. I was happy with all tge details they provided me and the contact lens fitting service. Thanks Toronto Eye Clinic.

We had an appointment three and half months before from an eye doctor from this clinic. There is a…read morereceptionist her name is Rose she suddenly vanish one patient referral from the system and told that patient that we did not get your referral. That nasty lady name is Rose. But someone from that eye clinic told us exactly three months 14 days before that you have an appointment on dated with that Doctor. But just one day before that nasty lady Rose told the patient "you do not have any appointment with us." But she vanished the referral from the system because someone told her to do that. That nasty lady did very confidently. And told us lie completely. Later from our general physician report history we knew all the details. From that eye clinic someone told them that we got your referral by fax. After eight days later someone told the patient that you have an appointment we got fax on dated and time.

This past Monday I visited the Institute for my annual checkup. After having cataracts removed…read morefrom my left eye in 2019 by another Practitioner in a Hospital, I decided to have the same surgery performed for my right eye at the Institute in the Fall of 2020. I found the procedure to be quite efficient/well-executed, the facility quite clean and well kept, and the staff fairly courteous and professional; considering that the surgery took place at the height of the Pandemic, I consider these virtues to be all the more admirable. I have since returned three times for annual checkups (following my post surgery follow up visit); the duration of my first checkup was 1 to 1 1/2 hours, my second checkup was 1 hour, and my third 1 hour and 45 minutes. There is a sign at the front desk on the 5th floor informing that checkups are 2 hours in duration; a possible reason for my first two checkups having been considerably shorter in length is due to Covid concerns, as I found the wait areas no more crowded during my third checkup than they were during my previous two visits. Again, I have received courteous and professional treatment at each one of my checkups. I have also received a 'clean bill of health' for my eyes at each of my checkups; 20/20 vision, no scar tissue nor glaucoma.

They ignored my family physician's referral for about a month, then, when I called them they said…read more"it is in the queue" and somebody will get back to me. After a couple of weeks somebody called and asked if I can come in Aug. 24 at ten AM - I said yes and they said I will get a phone call a week ahead. Indeed there was an automated reminder on Aug 17 2024 confirming my appointment. I went, as scheduled, on Aug 24 2024 and was told that I do not have an appointment that day and there was no appointment for me at all. The office manager worked on this with me for a few minutes and then told me that the person likely to have made the scheduling (that they never found) was not there and can I call her on Monday. I will never call and don't want to see that place again and will ask my primary care person not to refer me with these people ever again. I understand mistakes happen but what you do after that counts ... how you fix it ... they didn't care about fixing anything, didn't offer another appointment, they thought I'll call the person who likely screwed up. I am disappointed ... was mad about it but that went away ... they don't care, why should I care?

I was SO impressed with this place…read more I was referred to this Institute by my Ophthalmologist. Long story short: these guys have thE best equipment, state of the art. Best experience ever for patient care, service and professionalism. Paid out of pocket for two extra tests but eyes are precious and worth it. Solid place. Dr. Berger is one in a million.

TRI has a horrible staff: rude, poor English, impatient, and careless…read more Her impatience and rudeness combined with very broken and poor English made interactions with her a truly horrible experience. I gave her the benefit of the doubt the first time; I was wrong, she has been consistently horrible so far. Description of the staff: Short ( around 1.55 m) black hair East Asian or Southeast Asian Canadian. Middle age( probably around 45 years old) She is usually working in room 203, doing eye screening. She is not a front desk staff. She is the dominant reason for my family to switch to a new institute: yeah, a really "outstanding" game-changer. The rest of the general staff are average or great.

Today Dr Stein and the fabulous staff at Bochner Eye Institute "touched up" my Cataracts from 2021…read more Wow! in less thatn an hour the world became bright again! The difference was terrific! You folks are efficient and skilled. On top of it all tho, each person I encountered was warm and caring and happy to be there Many Thanks!~ Molly Stroyman

Terrible experience with an uncomplicated cataract surgery and horrible aftercare. No warning that…read moreI had Dry Eye prior to surgery. It's been 6 months and my eye has not recovered. I've never had to wear glasses except for reading, but I now need them at all times. The sales surgeons run a profitable business. I found care at a hospital with a real doctor, and am currently using my own blood plasma to treat my eye. I've been left with a life altering eye condition, and have not been able to resume my normal activities. https://www.northtorontoeyecare.com/uncategorized/why-is-dry-eye-screening-important-before-cataract-surgery/

I am one week post op now and my overall experience at Herzig was really great. I was not a…read morecandidate for SMILE or lasik due to my high prescription so I had to go the ICL route. From the consult all the way up to my procedure date two months later everything was explained to me thoroughly. I got to speak with the surgeon multiple times and they answered all my questions. They have really great refractive consultants that you correspond with and who are there to answer qs about pricing, dr note etc. The only reason I docked one star was because the wait times during the consult and my eye measurement day were very long. I had to wait an hour each time before seeing the surgeon.

Dr. Sheldon, and his entire staff where so great. U der normal circumstances and especially after…read morehorrific eye surgeries I had at other institutions. At no point did I feel nervous because they carefully explained everything. The measuring devices they use are state of the art and beyond inaccuracy that is needed. I know this as a fact because I am a product designer and have helped develop medical devices in my career as an industrial designer. I for over 60 years I have suffered with extreme myopia and had I known about how effect refractive replacement lens were, I would have done this sooner. I have never had 20/20 vision before. The best I have had with glasses is 20/35 and even then it would fluctuate to 20/40. All the staff were cheery, professional and genuinely happy. I would recommend the Herzig Eye Institute to anyone who wants perfect vision whether or not you have cataracts or poor vision. Glasses and contact lenses cannot do this to the extent I have seen. The operation was painless and I never once used Tylenol or Advil.

Visit started with warm welcome and efficient paperwork at reception. She suggested calling before…read morecoming for walk ins, to confirm they are open and not overloaded. After a very short wait, I met Dr. Su, who was wonderful: knowledgeable, open to my perspective and feedback, and he was very efficient. I hear sometimes the clinic is very busy, but this was my first time here, and it was a perfect experience. I highly recommend the clinic and Dr. Su. Also, Mark at the pharmacy was also extremely helpful - and had some good entertainment suggestions.

This is a great clinic. I went as a walk in (on their website they suggest you call in for walk in…read moreappointments which is great because you don't sit around in their for 4 or 5 hours and I LOVE that) and had a good experience. The reception staff are friendly and efficient. I had the pleasure of seeing Dr. Anna Poplawska. She is friendly, efficient and very thorough. This is a great wonderful new clinic and the pharmacy being right there on site is an added bonus. I would definitely go there again. Dr. Poplawska is accepting new patients and if I wasn't moving out of the city in a few weeks, I would be first in line to be one of her patients. I highly recommend her and this clinic.