This morning, in the midst of covid-19, I came to the University Eye Clinic for eye tests…read more The people there were very professional and took great care to be safe during this epidemic both for patients and themselves. It is a well run clinic if you're downtown Toronto. I was pleased to use there services. Parking is close by and plentiful.

I had appointments with a few Optometrists and they were all good and thorough. Brian helped me…read moreevery time to choose a right frame. I noticed how kind he is with all patients. The receptionists have become show stoppers for me to book another appointments. Today I have had encounters with many of them. They do not listen. They not attentive. They do not show empathy. I will try to find another place.

Does a thorough eye exam Receptionist is helpful…read moreAlways a good experience Highly recommend

Very professional service with caring individuals and employees that want to help you and very…read morecomparable and resentful prices and my glasses are amazing g this is where you go to get help from professional and caring people

I called on a Monday afternoon to see if they had a spot open for that evening. Originally they did…read morenot, but I got a call back later saying that the optometrist would be able to squeeze me in. Great! They are located in an easily accessible location downtown, and they have great store hours (open weekdays till 7 and Saturday till 4). Makes it easy to book an appt if you work 9 to 5. The store is clean and organized. You can see the staff making good efforts to clean any surfaces that have been touched. I had an eye exam with Dr. Huang and she was lovely and made the experience very comfortable, as did her assistants. The store has a good selection of glasses, and they have some deals going on so a lens plus frame is under $400. The best part is, they are able to bill my insurance directly so I don't have to go through the hassle myself. Overall I would definitely recommend this place to anyone looking for a glasses store/optometrist downtown!

Great customer service. All the staff were super helpful and kept to COVID-19 Protocols. I felt…read moresafe and cared for. The man even helped me pick out new glasses which was very nice of him. Thank you.

It was 6:45 pm and I needed my glasses tightened. The salesperson was friendly and greeted me as I…read moreentered the store. They tightened my glasses and did a good job. I would recommend Pearle Vision.

I was in desperate need to get my eye glasses adjusted. I was turned away from two other…read moreestablishments as I was not a previous client . I was so happy with the service I received , the staff was welcoming . When I wed new lenses Pearle Vision in Liberty Village will be my number 1 choice!

Booked an appointment for my teenage son to have eye exam at Bailey Nelson Queen East in Toronto…read more After the exam yesterday the doctor did not want to speak with me. I actually tried to speak with her. I thought that was odd. The manager of the store relayed the message that my son could benefit from Blue Light glasses. We then went through the process of selecting those. Fast forward to this afternoon. The store manager calls, leaves a voicemail, telling me that they have made a referral and that my 15 year old knows about it. He didn't. I call back and ask what's up. I'm told that the doctor, in an abundance of caution, is concerned enough to refer my son to another level of clinic to assess the issue that he brought to their attention. The manager called because she felt the doctor behaved oddly by not speaking to me. While I'm happy for the referral, I am a bit disappointed that, between the doctor and the store manager, I was expected to hear of the doctor's concern via a teenage boy. Anyway, all of this is to say you may want to consider a different shop. In my experience optometrists elsewhere do actually speak with parents of kids about what is necessary to keep the kids healthy. This place sort of does that, though you may have to wait 24 hours and hope that the manager comes to feel a bit off about the doctor to the point of calling to let you know herself

Had a great experience at Bailey Nelson during my eye exam. They offer direct billing for insurance…read morecompanies as well which is super helpful for my claims. My optometrist was friendly and very informative of what was causing my eye discomfort. She took the time to explain and showed videos to make sure I understood and offered advice on how to take care of my eyes at home. The inside of the store was clean and the other staff members were attentive and nice. I personally didn't have time to browse the shop for glasses but they do provide 30 minutes after your exam to look and try frames. Everything is operating by appointment only but it's easy to book it on their website. I plan to return in the future to try on glasses and recommend anyone to go visit too!

The staff are all very welcoming and friendly. I went in to see Dr. Leung and she was very…read moreknowledgeable, professional and helpful. She helped me understand things when I needed clarification and was also very understanding when I arrived late (due to the TIFF road closures). If you need your eyes tested, Dr. Leung is the one to go to! P.S She laughed along with my "cornea" eye puns LOL

We don't write this review lightly as we were regular customers of See and Be Seen.  We have always…read moretrusted them with our daughter's glasses since she was in Grade 2 (now 6).  Their service had always been great helping our daughter pick out glasses that suited her and making sure she felt comfortable in what she was wearing.  The price point was always higher than what we wanted to pay but we didn't let that bother us cause she would be a glasses/contact wearer the rest of her life so we wanted to make sure she was somewhere that made her comfortable. Unfortunately our recent experience is one that will ensure was our last visit to this establishment.  Our daughter, for the first time, snapped her glasses in half at the bridge.  We rushed to See and Be Seen Liberty Village to sort out a new pair for her.  They fit her quickly with a new pair of glasses for almost $900 and told us that they would typically be ready in 7-10 days but that they would put a rush on it so hopefully it would arrive earlier.  Seven days later we reached out to the store to find out if they would be arriving soon only to be told that they were still in the lab.  We were assured that someone at See and Be Seen would follow up with the lab because there was a rush on the order and provide us an update but worst case it would arrive early the following week.  We never heard back. On day 11 (early the following week) we still had not heard anything about the glasses so we decided to follow up.  Again we were told the order was still with the lab and there was no update.  This is when we realized no one had originally done the follow up.  At this point we escalated the issue and were told that they would follow up with the lab to ensure there is a rush on the order and get an estimate on when they would be delivered.  We requested a refund and was told the Director would need to address this.    When speaking with the Director we were told no refund could be done as the lenses had already been ordered and that the original timeline was 7-10 business days but could be as long as 10-14 business days.  We reiterated what we were told in store but was told repeatedly that would be impossible as their staff are all trained on business days. We asked to speak to the owner of the store and to this day have not heard back from them.  Our biggest issue is the lack of accountability from all parties involved.  My wife, daughter and I all heard 7-10 days but apparently that would be entirely impossible from their perspective.  To top this all off their best advice was for us to buy another pair of glasses (with a free lenses offer) for situations like this.  I'm not sure how many people can afford a $500 pair of glasses as a back up.  We finally received the glasses on day 13 after they had finally followed up with the lab.  I'm sure other people have had great experiences with them as we also had in the past.  But this last experience has certainly been the most ridiculous for us and will be the last time we purchase from this establishment.

I visited Doctor Vyas this summer due to a stye that had not gone away for months. He prescribed me…read moreoral antibiotics, that I was on 4x a day for 10 days. This felt very extreme. I was very hesitant because oral antibiotics affect the body in many ways, and affected my daily life at the time I was taking them. However, with my little knowledge, I trusted him. My issue did not go away. I was told later on by an ophthalmologist that I should have never been prescribed an oral antibiotic for a stye. I wish I would have known that these type of doctors are NOT ophthalmologists and are not specialized to deal with these issues. I do not recommend and please note if you are ever dealing with this issue.

Stay away from this clinic, the eye doctor just rushes you thru the eye exams and you end up with…read morewrong eye glass prescription and then gouges you with costs.

Dr. Mungar was referred to me by a close family friend. I could not be happier with the service I…read morereceived. Upon setting up the appointment, it was a quick and efficient process. Reception booked me in for an appointment right away. I received text notification of my upcoming appointment. Once I got there, there was ample parking with easy access. I did not have to wait to see the doctor. Once the eye exam was complete the lovely ladies at the front helped me pick out the perfect glasses and lenses. I was able to find exactly what I needed at a very affordable price! Throughout the entire process Dr. Mungar took the time to explain every test to me and advise on various ways to maintain eye care. I would highly recommend Dr.Mungar and his team!