Does a thorough eye exam Receptionist is helpful…read moreAlways a good experience Highly recommend

Very professional service with caring individuals and employees that want to help you and very…read morecomparable and resentful prices and my glasses are amazing g this is where you go to get help from professional and caring people

My sons (now aged 14 and 17) and I just had our eye exams today and again I was blown away by the…read morefact that the whole experience literally made my day (and theirs!) a better one! It was fun. Dr. Heeney is not only incredibly friendly and personable but is also a creative problem-solver who combines extensive knowledge with real-life experience to provide exceptional vision solutions. I cannot recommend Spadina Optometry highly enough.

Anyone else sick of hearing the worlds pivot and nimble as we get deeper and deeper into the…read moreCovid-19 crisis? Yeah, me too. But you know what? Spadina Optometry has done some great pivoting their business model. Enjoy the clichés. I was almost out of contacts. Pretty scary during this uncertain time. I need them. My glasses are wobbly, and can't be used to exercise (2 metres from others) or look cute in video calls. Boo. Luckily, SO has been extremely *nimble* and switched to email orders. They have my 'script on file, and I emailed and paid via transfer. My contacts arrived within two days. Brilliant.

I called on a Monday afternoon to see if they had a spot open for that evening. Originally they did…read morenot, but I got a call back later saying that the optometrist would be able to squeeze me in. Great! They are located in an easily accessible location downtown, and they have great store hours (open weekdays till 7 and Saturday till 4). Makes it easy to book an appt if you work 9 to 5. The store is clean and organized. You can see the staff making good efforts to clean any surfaces that have been touched. I had an eye exam with Dr. Huang and she was lovely and made the experience very comfortable, as did her assistants. The store has a good selection of glasses, and they have some deals going on so a lens plus frame is under $400. The best part is, they are able to bill my insurance directly so I don't have to go through the hassle myself. Overall I would definitely recommend this place to anyone looking for a glasses store/optometrist downtown!

Great customer service. All the staff were super helpful and kept to COVID-19 Protocols. I felt…read moresafe and cared for. The man even helped me pick out new glasses which was very nice of him. Thank you.

The staff are all very welcoming and friendly. I went in to see Dr. Leung and she was very…read moreknowledgeable, professional and helpful. She helped me understand things when I needed clarification and was also very understanding when I arrived late (due to the TIFF road closures). If you need your eyes tested, Dr. Leung is the one to go to! P.S She laughed along with my "cornea" eye puns LOL

We don't write this review lightly as we were regular customers of See and Be Seen.  We have always…read moretrusted them with our daughter's glasses since she was in Grade 2 (now 6).  Their service had always been great helping our daughter pick out glasses that suited her and making sure she felt comfortable in what she was wearing.  The price point was always higher than what we wanted to pay but we didn't let that bother us cause she would be a glasses/contact wearer the rest of her life so we wanted to make sure she was somewhere that made her comfortable. Unfortunately our recent experience is one that will ensure was our last visit to this establishment.  Our daughter, for the first time, snapped her glasses in half at the bridge.  We rushed to See and Be Seen Liberty Village to sort out a new pair for her.  They fit her quickly with a new pair of glasses for almost $900 and told us that they would typically be ready in 7-10 days but that they would put a rush on it so hopefully it would arrive earlier.  Seven days later we reached out to the store to find out if they would be arriving soon only to be told that they were still in the lab.  We were assured that someone at See and Be Seen would follow up with the lab because there was a rush on the order and provide us an update but worst case it would arrive early the following week.  We never heard back. On day 11 (early the following week) we still had not heard anything about the glasses so we decided to follow up.  Again we were told the order was still with the lab and there was no update.  This is when we realized no one had originally done the follow up.  At this point we escalated the issue and were told that they would follow up with the lab to ensure there is a rush on the order and get an estimate on when they would be delivered.  We requested a refund and was told the Director would need to address this.    When speaking with the Director we were told no refund could be done as the lenses had already been ordered and that the original timeline was 7-10 business days but could be as long as 10-14 business days.  We reiterated what we were told in store but was told repeatedly that would be impossible as their staff are all trained on business days. We asked to speak to the owner of the store and to this day have not heard back from them.  Our biggest issue is the lack of accountability from all parties involved.  My wife, daughter and I all heard 7-10 days but apparently that would be entirely impossible from their perspective.  To top this all off their best advice was for us to buy another pair of glasses (with a free lenses offer) for situations like this.  I'm not sure how many people can afford a $500 pair of glasses as a back up.  We finally received the glasses on day 13 after they had finally followed up with the lab.  I'm sure other people have had great experiences with them as we also had in the past.  But this last experience has certainly been the most ridiculous for us and will be the last time we purchase from this establishment.

Beware: I bought $400 frames for glasses and when I got home realized that they don't work. This…read moreshop does not offer refunds and did not even offer the possibility of an exchange.

I have been going to Visual Eyes for about four or five years now. The have a great selection of…read morestylish glasses and Ann has a talent for helping select frames that look good on your face. Jacky (the optometrist) is professional and patient.

This morning, in the midst of covid-19, I came to the University Eye Clinic for eye tests…read more The people there were very professional and took great care to be safe during this epidemic both for patients and themselves. It is a well run clinic if you're downtown Toronto. I was pleased to use there services. Parking is close by and plentiful.

I had appointments with a few Optometrists and they were all good and thorough. Brian helped me…read moreevery time to choose a right frame. I noticed how kind he is with all patients. The receptionists have become show stoppers for me to book another appointments. Today I have had encounters with many of them. They do not listen. They not attentive. They do not show empathy. I will try to find another place.

I walked in with almost no warning after a quick request on yelp. They were prompt, courteous, and…read moreprofessional. Dr Ratnasingam was casual, efficient, and conversational. The best combo of traits I've come across at an eye clinic/storefront combo. This made me feel very comfortable proceeding with an eyeglass purchase. The staff who helped me choose eyeglasses were also extremely helpful and courteous. I can't stress enough how important this is as I'm well aware eyeglasses are a high margin, high reward industry I've always been reluctant to purchase eye-ware at the same storefront. I ended up with two sets of eye-ware that I put to immediate use with a cross canada drive from Ontario to BC. The prescription sunglasses they helped me choose were a perfect fit and a perfect lens. My reading/working glasses were also a great fit and I'm growing very attached to the fit and lens choice.

Horrible experience at Eyes by Design. I trusted Jennifer's professional advice upon purchasing my…read moreglasses. She suggested me to take a picture and see which frame looks best, which was unprofessional and shows her lack of expertise. She did not explained the pros and cons of the frames and make recommendations based on my prescription. Without knowing I was provided with bad advice, I paid $850 for the Gucci glasses and ended up getting a pair of $800 Kate Spade glasses that causes pain to my nose bridge and behind my ears, leaving deep red marks. Submitted a Google review with full honesty that their staff Jennifer suggested me to purchase the Gucci frames. Jennifer then lied about this situation by replying back saying I chose to purchase the frames despite her recommendations. This experience shows that Jennifer does not take accountability for her mistake and put blame on their customers for what happened.

I visited Doctor Vyas this summer due to a stye that had not gone away for months. He prescribed me…read moreoral antibiotics, that I was on 4x a day for 10 days. This felt very extreme. I was very hesitant because oral antibiotics affect the body in many ways, and affected my daily life at the time I was taking them. However, with my little knowledge, I trusted him. My issue did not go away. I was told later on by an ophthalmologist that I should have never been prescribed an oral antibiotic for a stye. I wish I would have known that these type of doctors are NOT ophthalmologists and are not specialized to deal with these issues. I do not recommend and please note if you are ever dealing with this issue.

Stay away from this clinic, the eye doctor just rushes you thru the eye exams and you end up with…read morewrong eye glass prescription and then gouges you with costs.