Visited O'Charley's today for lunch. We have never been here before. Nice clean restaurant and bar. We got there at 1:30 and enjoyed a late lunch. I ordered the Chicken Parmesan sandwich with fries same hubby ordered fish and chips. The waitress brought out a basket of rolls with whipped butter. Those were excellent rolls. Yeasty and soft. The butter was perfect too. Loved the rolls. Our meal came and immediately I was impressed with their fish and chips. The menu says hand breaded. The fish looked amazing. Hubby said it very good, great breading, nice and crispy. Great tartar sauce too. I wish I had tried it. My fries were not crispy (no double fry) not crispy at all. They were hot and cooked though. My sandwich was pretty good, not excellent. It had a bit too much sauce in it for me. It had a good flavor and the toasted garlic roll was good. I will be back, but I think I will try something else next time. read more

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My mom and I had lunch at O'Charley's today, and unfortunately, it was a disappointment from start to finish. To be fair, the servers were very kind and doing their absolute best, but the restaurant was clearly understaffed. Everyone looked frantic, which set the tone right away. The dining room was also freezing, with cold air constantly sweeping in from outside -- not exactly the cozy lunch my mom and I were hoping for. My mom ordered her favorite, the shrimp and grits, and she loved it. Clean plate, no complaints from her. I wish I could say the same for my meal. I ordered the prime rib after asking the server about it. She assured me it was juicy and looked great today. I asked for medium rare. What arrived was a dry, gray slab of meat that was nowhere near medium rare. I cut into it to show her how overdone and dry it was, and she took it back. Eight minutes later, a second prime rib arrived. This one had a tiny bit of pink, but still mostly gray, still dry, and still absolutely not fresh. It tasted like leftover prime rib from the day before that had been microwaved -- that unmistakable reheated texture and flavor. It was honestly disgusting. I choked down less than half before giving up. The baked potato was the only thing I could actually enjoy. The broccoli had a strange, unpleasant taste and went untouched. My mom would genuinely recommend O'Charley's for the shrimp and grits. But for anything else -- especially the prime rib -- I'd suggest steering clear. Or if you do go, just play it safe and get a baked potato. Very disappointing experience, especially for a $32 prime rib in a small Kentucky town. read more

First of all let me say we haven't been to Ocharleys since the closed all the all the St. Louis ones. Second Amy was an amazing server who deserves all the applause . From telling us how great our selections were, to letting us know about the great guy cooking our steaks! Our experience was the best we've had in a long time!!! Kudos to Kentucky for keeping this Ocharleys going. read more

O'Charley's Restaurant & Bar - Louisiana sirloin - American Near Me - Paducah, Kentucky

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First time at this one but not bad My waitress Patience was excellent and very friendly Although the " unsliceably soft rolls" were hockey pucks the rest of the food was great I had the French dip and with the exception of the bread being hard on the ends was really good I do think $2 for a itty bitty side of onions was tooo much But overall I would go back read more

Thursday-April 6, 2023: had lunch with girlfriends at O'Charley's. Angel was our server and was excellent. We had a great lunch! I also received an email later that day offering gift certificates thru email. I purchased two but when I got them there was no way to put them into the O'Charley's application that I had previously downloaded. Very inconvenient. Thursday, March 30,2023: Thank you D'Sha for a wonderful meal and a really fantastic experience!! My husband, who NEVER does this wanted me to add how Exceptional the service was! Jeff had the Seafood Combo-fried Cod, Shrimp, and stuffed crab. His two sides baked potato and French fries (what can I say my hubby loves his potatoes)! He was so Happy with his meal he was planning our next trip here. I had the Fried chicken strips, asparagus and smashed potatoes. My meal was hot and soooo tasty! Because we came here to celebrate Jeff's Birthday D'Sha brought him a delicious piece of pie. This is the first time we have been to O'Charley's I can't believe we have been missing out on so much goodness! The vibe or ambience was so relaxing in the restaurant-we did not feel rushed! read more

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Not impressed on this visit. Very impressive in past visits. Note: changes to free pie Wednesday now. Only paid entrees get pies. read more

Took 10 minutes to get seated...no it was not busy. Then sat at our table for 15 minutes and never got waited on...not even water. Got up and went to Raffertys. read more

they have discontinued free pie Wednesday again. jerking around their regular customers. prices significantly increased as well.

Here in Paducah on a working vacay. My other half suggested this place and so we went :) I had the Balasamic Chicken Breast with a baked potato and asparagus. Was really nicely presented and delicious. He had a Cajun Alfredo Pasta - very generous portion and he said the sauce wasn't the average Alfredo sauce. I didn't taste it but - he said was delicious. Rolls were very fresh with a nice whipped type of butter in plastic cups alongside. I had a glass of pinot grigio - very reasonable in price. I'm not from this area (I live near Chicago) and I've never heard of this place - not sure if is a chain or no. But either way - menu was nicely done with plenty of choices. Server was attentive and nice. She checked in on us numerous times. Definitely recommend this place. :) read more

I supplied my info for a call and to my disappointment the Manager of the restaurant called and he was a part of the problem. He called and just asked about the drink and nothing else. Then offered me a gift card?!? I don't care about that I just care about others next experience. I will never recommend O'Charleys to anyone. Just sad read more

I ordered two dinner salads, several rolls, and an appetizer. The cheese wedges were soft, and some of them were just half pieces. The salads tasted pretty good, however the lettuce was all rusted, there were several hunks of the stalk of the lettuce in the mix. The tomatoes were good, I will say that. My husband's grilled chicken that was on his salad was good. I am not sure I will order salads again. Overall this is a good restaurant but I can't believe they would charge me $44 for rusted lettuce. Do better O'Charleys. read more

O'Charley's Restaurant & Bar - American Near Me - Paducah, Kentucky

food was absolutely delicious. very clean restaurant and excellent service. Courteous waiters/ waitresses Grilled chicken was very moist and flavorful. Their loaded potato soup and hit yeast rolls were fantastic. Faye read more

First time I was ever there. Service was excellent and the food was very good as well. I tried catfish for the first time ever and it was very good. All their food seemed to be prepared well. If I was ever in the area again I would be sure to stop in. read more

They brought out our nachos which is one of their new feature dishes and instead of having French fried onions on top they were just onions on the griddle top I've never even seen that done before it was disgusting. The Manager however went way out of her way to make it right and comped our drinks and insisted on giving us some food so we wouldn't leave hungry. I declined but the thought was very nice. Due to that I would probably go back which is the only reason why they got three stars read more

O'Charley's was a decent place to eat. Service was good and friendly. Food was good. Prices were reasonable. Not a place to rave on and on about but you shouldn't be disappointed unless you're a nitpicker. If I am in Kentucky again, I would go back. read more

Visiting from out of town. We had the salmon on a plank and the grilled Atlantic salmon -- both were well prepared and tasty. The waitress was very attentive and courteous. Highly recommend. read more

This was my husband and I's first time eating here. We were concerned due to the lack of cars in the parking lot but decided to try it anyways. The restaurant appears very clean. The interior was modern and updated looking. My husband ordered the tenders and I had soup and salad. His tenders were pretty good, but the sides were just ok. My salad was a bit bland. Soup was better than the salad. Constructive criticism would be to train kitchen staff to talk a bit softer. They were having loud personal conversations that we could hear 20 feet away. All and all, not sure if we will be back due to lack of the food being anything special. O'Charley's is on par with other chains, but is probably cleaner. read more

Excellent dinning experience. Southern hospitality, quick, attentive service, HUGE menu....love their chicken! This is a great choice for delicious food at reasonable prices. read more

Delicious!! Everything was hot and tasty. Service was great. Never waited more than a couple minutes for refills and the appetizer and dinner was brought out quickly. A perk of kids eat free everyday. The honey drizzled chicken was great. Kids enjoyed their meals as well. The appetizer was very tasty. read more

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Stephani was an amazing waitress, and the food was amazing. My favorite place to eat when I'm in Paducah .....

The waitress was overbearing. She talked in a normal tone of voice to young families, but to the 60+ year old white couples she used a fake southern drawl and referred to my wife as "love" about five times. She kept apologizing for things that weren't problems to garner sympathy, I assume. We just wanted a quiet meal and she just kept talking. read more

Our waitress was very rude, and forgot some of our drink orders so we didn't get them until our food arrived. I had a country breakfast scramble, and when it came out, it wasn't even hot. The plate was hot, but the actual food was just kind of warm. The bell peppers were also cut way too big for the dish. On top of that, it was kind of flavorless. I had to add a bit of salt and pepper to really to even really taste anything. I also had the beermosa, which is sparkling wine, blue moon beer and some peach vodka. It was alright, but definitely not worth $7 for a glass. read more

Oh my hostess was so biased in who she told have a good day to. She also looked at us funny and made us feel uncomfortable. We frequent this place and it made us sad. I believe our server was rude towards us at the end read more

Excellent, hot food. Staff is attentive without harassing. Great selection of food, though I'd much prefer wings to tenders since I'm not Southern. Prices are wonderful! Walked from my hotel despite no sidewalks or underpass, several hotels nearby. Highly recommend read more

The food was better than expected and better than the food down the street at higher prices too- this is a much better decision with what's around and down the street! Enjoyed the atmosphere and the service at the bar area even without drinks! read more

FULL DISCLOSURE: this is actually a 'double review'. I ordered our dinner to be delivered thru DoorDash - to be delivered to a hotel. Our food arrived and upon returning to our room - NO utensils, NO napkins, NO butter for the bread and the food should have been a bit hotter considering how close the restaurant is ..... and frankly, mediocre food. Front Desk to the rescue (they serve breakfast only). WHAT a disappointment! It's a take out order - to be delivered to a hotel! FAIL on the staff at O'Charley's. read more

Food was pretty bad. Salsa was right out of a jar. Wife barely touched hers. It was pretty bad all around. Waiter was not a friendly guy, and didn't check on us very much. read more

O'Charley's Restaurant & Bar - Patio! - American Near Me - Paducah, Kentucky

Came at the end of Sunday brunch and the server was really busy busing tables. She did a good job of making sure we were covered. My husband enjoyed his meal. The appetizer of fried green tomatoes was awesome! My chicken pot pie was meh. It was just ok, little flavorless. Overall, it was an okay experience. read more

This place sucks ass. Warm, stale tasting beer, paired well with the fruit fly garnished soup. Jesus people, at least you could do is wipe the boogers from the railing near the restroom. Anyway, thanks for the E- coli. read more

We went on a Friday night. Everywhere else we went said they had a 30 minute wait, with hardly anyone waiting. We walked in O'Charley's and there were quite a few people waiting but the hostess said it would be about 15 minutes. We were sat in about 10 minutes which was great. My wife and I had the Prime Rib for 12.99 for 8 oz pieces and it was absolutely wonderful. Our daughter liked everything as well except the mashed potatoes which had potato skin in them and she said they were really thick, she's 10 :) The server was very good and the service overall was excellent. I had given up on chain restaurants but this one in Paducah was on point on a very busy night. read more

O'Charley's Restaurant & Bar - 8 oz Prime Rib medium rare - American Near Me - Paducah, Kentucky

The homemade potato chips with salsa tastes excellent. This is a must try item. Waitress was very friendly and provided fast service on a very busy Saturday night. read more

Friendliest staff. Was traveling through. Food was awesome. Restaurant was clean. I wi definitely keep this restaurant saved as a stop for us. read more

This was really good! I got ribs and chicken and they was delectable! The waitress was amazing so nice! The food was kinda pricey but definitely worth it! I recommend going there! read more

The sirloin steak had a good flavor but was a little tough. It was cooked perfect so guess it was just a tough cut of meat. The vegetables were perfect as was the salad and dressing. The service was great. Wednesday is free pie night which was a nice surprise. read more

I am a former employee but....Raina was my server and she was fantastic. I had drinks from the bar and they were great and reasonably priced. The food I ordered to go and it was not only accurate but tasty. I had the louisiana sirloin and my husband had the cedar plank salmon. It was the best steak I've had in a while. Their cook did an extraordinary job. The staff was friendly. I'm so glad I went in there tonight. Great experience! read more

If I could give it 0 stars I would! Very rude staff. Tried to seat us outside in the rain!! We left after the older woman got smart (very rude)with my mother in law after we refused to dine outside in the read more

We ate there tonight. We've never eaten at an O'Charleys before. My husband had tomato basil soup, which came, surprisingly with cheese on top ( he's lactose intolerant, so a little advanced knowledge of odd things in soup would have been nice). I had fried green tomatoes. The batter on the tomatoes was tasteless. For a main course, we split cedar planked salmon, broccoli and a baked potato. We were surprised that all the food came out at the same time. We had expected the soup and tomatoes ahead of time but not so. So, dinner was luke warm after we finished the soup and tomatoes but it was tasty. The broccoli was cooked perfectly, not over-cooked. Dinner came with hot rolls that had a sweet flavor on top, as though they'd been dipped in honey butter -- they were hot and delicious. One thing I noticed is that, with just 2 exceptions, the staff did not smile -- ever. Two servers appeared to have a sullen countenance. I expected to see smiles when they served the food bit but there were none. The staff didn't even smile at each other. Our waitress did smile at us. But I'm left wondering if working conditions are bad and that's why they didn't appear to enjoy their jobs. Or perhaps there was another, unspoken reason. We'll never know. Very curious...... read more

If I could do 0 stars I would my waitress was rude when I told her my drink was nasty and she never came back to check on us until we asked for the bill. My bacon was greasy. It had clumps on grease on it and this was my first and last time coming read more

Enjoyed spending time with friends at a table outside the restaurant. We didn't eat, however, I have eaten there many times. I love thier Chicken Quesadillas and carmel pie:) In fact, I have never met anyone who doesn't like their carmel pie. The waiter was very warm friendly and courteous, greeting me by name, as he knows me as a regular at this restaurant. I have been to a few O'Charleys, but the Paducah one is top notch compared to any of the other ones I have gone to. read more

Good food at reasonable prices. Prime rib specials are good, with the rib being tasty and tender. Wait staff is excellent. A staple once a week when I am working in Paducah. read more