My laptop case was coming apart. Then I lost sound. Thinking they might be related, I called…read moreComputer Shop. Although it was late in the day, Craig said to bring it over and he'd take a look. I walked in; he dropped what he was doing and opened up my computer. In 10 minutes or less, I was back in business--both problems fixed. It was clear he knew what he was doing and did it extremely well! If you need tech repair and live anywhere near Columbia, MD, call the Computer Shop. You won't regret it! Quality service in every way, from his professional demeanor and kindness to the quality of his work! Thank you, Computer Shop!

This review is the sum total of two vastly different experiences. One was a five star review…read moreencounter at this Computer Shop. The other was so bad that I don't think I'll return. The Good: I came by because my computer and my brother's computer weren't working. The employee quickly diagnosed the problems, walked me through his thought process, and had me out and on my way within the 1/2 hour. I left feeling valued and empowered with knowledge. The Ugly: This shop advertises cellphone screen repair. Usually I do this myself; however, one of my tools had broken and I didn't want to wait for the replacement to come in the mail. AVOID PHONE REPAIR. I dropped my iPhone off around noon. I was informed that they would contact me when the crack in my screen was fixed. I know that a screen replacement isn't a time intensive task; so, when I hadn't heard anything after a few hours, I thought I'd call to see where my item was in the queue. As it turns out, the phone had already been examined. They did not have the proper tools to fully replace the screen and I was informed I could pick up the phone. This should have been communicated to me sooner. When I went to pick up the phone I found that in the process of examining it, they had broken the home button. After sticking around to inquire about this, I was told they could not fix this. In addition, they misplaced one of the screws to open the phone. It's not a huge deal, but it's a slight discoloration and it will be noticeable when I bring it in to the Apple store for an actual repair. This error has resulted in extreme inconvenience and increased cost, as the price for a screen and home button replacement is significantly more expensive now that I have to take it to the Apple store. The only saving grace is that I wasn't charged for this ordeal. The employees definitely know what they're talking about when it comes to computer hardware. Don't come here for cellphones. There was no remedy offered for the mistake made. I understand that mistakes happen when it comes to making repairs. A hand slips, a screw gets lost--okay. An apology and some kind of remedy go a long way to ensuring that a customer doesn't feel taken advantage of.

I decided to upgrade one of our Verizon phones here, thinking the process would be more transparent…read moreand less stressful than a Verizon store, with the hard sales. The good parts; they have pretty much every configuration you could want on hand and you can try them out. The store is beautiful. Downsides: it's really busy, so you often have to wait. Once you're in, it's the same stressful confusing process, complete with periodic attempts at upsells. Why I won't go back: I was supposed to get an essentially free phone through Verizon. My sales associate didn't know to check against different plans, even after I mentioned the phone should be free, can he do that. He said yes. I only barely caught that the trade in was only half the value, and even then he was insistent that it was the normal value. It took two people and me logging into Verizon to prove the point and even then I got push back until, to no surprise to me, it went through. They did apologize, but that was still hundreds of dollars they almost cost me. Also, after all was said and done, they could have given me the 500 gig phone, but did the 256, which I didn't catch on to until after the process was done. We didn't need the 500gig, but it sucks to get cheated out of it because of incompetence/ignorance/inexperience when you're literally going there for the expertise. As far as help with the transfer process it was okay. They got you started but it's not any faster than doing it home or on your own.

Came in to look for a new computer. Apple has been my go-to electronics store for a minute. They…read morehave a wide variety of computers, phones, tablets, ear pods, and more. At the Columbia Mall location it's always crowded and you have to sign in and an associate will call you when it's your turn. The associates were all pleasant and each very knowledgeable about their specific product expertise that they could assist you with. They have samples of most of the items on display that you can try out to find the product that is right for you. I was impressed that they had a workshop going on in store on how to use an electronic pen for iPads and it was free. You can also preorder products that were not available in store for pickup. I have to admit Apple products are NOT cheap, but as far as value, they seem to hold up well and you can purchase additional warranties to ensure you have coverage if anything goes wrong. All in all, a great product store to come explore, to purchase, or come in to troubleshoot any product issues you may have.

I have a Dell and Macbook. While traveling my Macbook screen got damaged and it became super slow…read more I found BHT computers and called them, They were super prompt and nice and called asked me to drop-off the macbook right away. They not only fixed the screen and performance of my laptop they also ran diagnostics to understand if everything's working fine. This place is fast, efficient and reasonable when it comes to cost. Thanks BHT. I'll visit again.

From the owner: Located in Columbia, Maryland, BHT Computers specialized in Apple macbook repairs, data recovery,…read morelaptop repair, computer repair and much more!

I took my Note 8 in for a charger port repair and a new battery. The service was so very…read morecourteous, competent, quick (30 minutes), and reasonably priced. I was amazed. My phone came back without any visible signs of having been taken apart. The techician even gave me some insightful advice on how to make sure my charging port doesn't fail again. I would recommend Cyberion of Columbia Mall to all of my friends and associates. Thank you for your wonderful service!

This place serves as a destination where you can get your phone repaired (cracked screen, etc),…read morephone covers and additional phone accessory. In terms of pricing, I know they also provide warranty for any services hey provide you. However the warranty does have a cost to it. My recommendation is to shop around for pricing. There are plenty of shops in the Columbia mall that provides similar service. However, many of my friends use this place so it must be a good thing. When I was there, there was only 1 person working the front of the place. This person was very nice and informative. That person was in the middle of repairing a customers cracked phone. Not sure if this is a 1 person shop or has multiple staff. If you can quick service, this is the place to go. However, I think their prices are reasonable especially given the area. However, other places may provide cheaper rates. Got to search around.

In and out! I needed iPhone accessories and knew where to get them, so I thought. A stuff member…read moreasked what I was looking for after my 5 minute search and directed me one aisle over where the older phones are. He then described ways that I could get a newer phone, from free to changing my service I had time and the information was helpful. I find the prices reasonable. In the end,I appreciated leaving with the items I came for and some helpful info to process.

I came here, already knowing what I wanted. It just took me some time to find it in the store, and…read morethis irritated me. Stick around and I will tell you why this irritated me. I had been out all morning shopping and picking up things. I had been to many stores and before even stepping foot into this store, I knew it was going to be an annoying venture. They really need to do something with the entrance to this plaza. It is horrible to get in or out of here. No matter when you come here. Pulling in here reminded me why I never usually come here. With the nightmare of the parking situation over for the moment I go inside and start my journey to locate my want. Continued my search for an Apple TV. I went to the section I thought it was in and was not so. While there, I was asked if I needed help, I told them I was just browsing. With that, you would think that you would be left alone. Not the case here for me. They proceeded to follow me around the store. Not discreetly follow me around, but literally two steps behind me follow me around. I hopped from one department to another in hopes that I was making this up in my head, but I wasn't. I had found what I was looking for eventually. I purposefully went and found another staff member to get me what I needed and snag this sale. I don't appreciate being tailed through the store. Then it came time to pay and put in my reward information only to find out that my phone number doesn't match. Never was my number and have no idea how that got attached to my account. Again, did not appreciate being tailed in your store.

My computer stopped working after I had shipped it to Maryland during a move. Once I contacted the…read morebusiness over Yelp, I got a response almost immediately. I dropped of my CPU to be repaired and the next day it was up and running perfectly. They even cleaned out my computer and replaced the thermal paste. Highly recommend this service.

Garrett was professional, responsive and very pleasant to work with. Turned my laptop and…read morereplacement battery on Friday, it was ready by Saturday afternoon. Very reasonable pricing. Will definitely use again and highly recommend.

Had my iPhone battery replaced. Service was fantastic replacement was perfect and quick. I highly…read morerecommend the place

Have used them from time to time for many years. Very cost- effective and they get the PCs running…read moreagain. Even did one office/ house call and it went well too. They have been quite reliable.

For the amount they charged me they left lots of damage behind and then used my spare propellers…read morethat I forgot to take out the box instead of ordering new ones and then didn't even bother to fix some of cracks and replace the back left propellers that was still cracked. So overall not good value. But I can say they atleast take the amount of time they say they will and give updates so good customer service. Final verdict good customer service lack luster overall job.

Went in requesting a laptop repair due to what I already knew were hardware issues on it (they…read moreclaimed it was not this at first). Staff were not communicative and they held my computer for over three weeks. They told me over the phone that they had backed up the data on my computer before performing any repairs but when I came to pick up the damage - they let me know that the data had apparently been corrupted. They did not charge me anything for my experience, though I would not recommend going here.

Al from CyberTeam visited our home to deal with a scanner problem related to the upgrade to Windows…read more11. Scanner would not connect to PC. Fixed it beautifully. Totally competent. Computer is essential to our music studio and now have a resource for any future difficulty. Essential service provided excellently. Many thanks

Al was very helpful with figuring out why my computer kept crashing. Would definitely be going to…read morehim in the future if I have any more computer problems.