So happy and grateful to have found Gadget Guru! Our DJI Mini 2 drone had a bad accident and…read moreneeded multiple repairs that we didn't feel confident enough to do ourselves. There was a consult/diagnosis fee, but they count this towards your final repair cost at the end, so it's free as long as you are getting your item fixed. Gadget Guru was able to fix our drone for less than the cost of having to buy a new one and we are so excited to have it back and running again :) There were unexpected delays in supplies of drone parts which we would have experienced ourselves as well (the times we live in). They reliably called with updates and thanked us for our patience. Great communication regarding what they found to be wrong and what they would be replacing to fix the problem, with time estimates as best they could :) I will definitely be a return customer with any other electronics in need of repair. Friendly, courteous service, with business hours late enough I can still reach them after work when needed. Completely recommend the Columbia Gadget Gurus :)

Went in requesting a laptop repair due to what I already knew were hardware issues on it (they…read moreclaimed it was not this at first). Staff were not communicative and they held my computer for over three weeks. They told me over the phone that they had backed up the data on my computer before performing any repairs but when I came to pick up the damage - they let me know that the data had apparently been corrupted. They did not charge me anything for my experience, though I would not recommend going here.

Have a family member who sent their external hard drive to have it repaired. 3 weeks and no…read morecommunication what so ever. This is valuable part of his business. How do these people even stay in business with no communication? No, it will cost this much, can't fix it...just lots of limbo and uncertainty.

When I tried to download some minor software for installing dual monitors, my PC stopped working…read moreand I couldn't get to the files I needed. WIthin a few minutes, the screen said my Hard Drive C: was corrupted and there was no way to boot or even look at any drive......DEAD PC. I called Disk Doctors and took the CPU to their facility. Shahid called later that day and advised how he could fix the problem and gave me a quote. I agreed and he called 2 days later to let me know it was ready. He loaned me an external hard drive to download my data and documents to another PC. He even fixed my "dead" PC and returned it as part of the deal. Can't beat this kind of service!

Arthur of Ace Computer Repair is a lifesaver!!! My computer crashed and I was frantic. He…read moreresponded to my call for help immediately; he squeezed me into his schedule ; he came over diagnosed the problem and had all the necessary parts to leave me with a working computer. I cannot thank Arthur enough. He was prompt, professional, and knowledgeable.

From the owner: We are a mobile company that will solve your computer problem at home or at your place of business,…read morewe can take care of your needs remotely or onsite. You don't have to take anything apart! Just give us a call and we will take care of your computer needs. We repair broken laptop screens. We repair all brands of laptops. Whether you have a Dell, HP, Samsung, Gateway, Compaq, Toshiba, Asus, Acer, Lenovo! We can take care of it!

This place serves as a destination where you can get your phone repaired (cracked screen, etc),…read morephone covers and additional phone accessory. In terms of pricing, I know they also provide warranty for any services hey provide you. However the warranty does have a cost to it. My recommendation is to shop around for pricing. There are plenty of shops in the Columbia mall that provides similar service. However, many of my friends use this place so it must be a good thing. When I was there, there was only 1 person working the front of the place. This person was very nice and informative. That person was in the middle of repairing a customers cracked phone. Not sure if this is a 1 person shop or has multiple staff. If you can quick service, this is the place to go. However, I think their prices are reasonable especially given the area. However, other places may provide cheaper rates. Got to search around.

I had a 4.75 star experience at this place. I called over 10 repair shops in Maryland and VA some…read moredidn't even bother to pick up the phone. This place, 2 rings and someone picked and answed my questions knowledgeably and set up an appointment to repair my note 4. I make good money as a busy limo driver but I'm also frugal with my expenses. I visited a couple other kiosks and small shops but was turned off by their lack of eagerness to win my business. Additionally, the other locations had a repair time of greater than 1hour. Some even had customers complaining about their previous repair as I walked into the store. Cyberion was well composed and was eager to provide solutions to my multi symptom issue. Some of the other people turned me down because they said "It can't be done". This place serviced me fast, had the solutions, and charged me the right price. As I read the other reviews I felt the negative ones were overly critical and I sensed that they were the type of customers that would go to a fancy restaurant, demand a refund and refuse to tip the busboy just because the restaurant forgot to bring a free appetizer before the meal. Long story short, I fell off my Segway, got a hefty dental bill, broke my $800 Samsung note 4 and these guys were the ones that came through after extensive research on best value. Whole I waited for my repair I got irritated at the negative reviews and wanted to do these guys justice by stating it how it should be stated. Hats off to cyberion Columbia ! with the savings these guys provided me, I ran to Starbucks and bought some coffee for them.

The 1st time hiring someone can be a problem. But I found no reason to be concerned with Chris. He…read moredid a fine job. Thorough and efficient. He ran into an unexpected issue which I thought would add significant time to the job, but he took care of it with only an added 1/2 hour of charged time. Will definitely hire him again.

He mounted the tv to the wall. He did a fantastic job. The tv is mounted at a great height…read more Scheduling was easy. He came on time. He was tidy. His pricing was more competitive than the other companies I contacted and the service was excellent.