I used Elliott to notarize a document for my father. He got back to me quickly and provided…read morethorough answers to my questions. He was able to work around my requested time to meet. The day of, Elliott was punctual and professional! He ensured my father was aware of what he was signing and walked us through the process. Elliot's service is super convenient if you have someone where it is difficult to get them out to get a document notarized. His fee is very reasonable. I would highly recommend his services if you need a mobile notary!

Last notice due to other businesses being short on times and days, so I checked out a home notary…read moreperson. Elliott was flexible with the time since my 2 witnesses are always late. He came and honored my health needs with my space and witnesses. Compared to other home notary people who wanted to charge me $125 and up, Elliot charged me $40. This worked out great for my health situation since I didn't need to go anywhere, wait in line, or deal with traffic and time limit. He was professional and wore a mask. Yes, I would use him again.

Great staff always professional, patient, knowledgeable, and understanding of the customer's…read morerequest.

I had a very disappointing experience today at the UPS location on Wisteria Drive in Germantown…read more I was expecting an important medication that required a signature for delivery. Unfortunately, I missed the delivery at home, and after receiving a final notice that the package would be returned, I paid approximately $8 through UPS to have the package held at this Wisteria Drive location for pickup. I went to the store this morning to retrieve it. The employee immediately told me the package was not there and would not arrive until Monday. There was no effort to check the back or verify the tracking information, so I left. Later in the day, I checked the UPS tracking information again and saw that my package was in fact listed as being available at the Wisteria Drive location. Because this was medication that I needed, I drove back to the store a second time. Again, I was told that the package would not be there until Monday. When I explained that UPS had specifically notified me that it was already at that location, I was questioned about when I received the notification and asked to show it. Unfortunately, the internet connection inside the store was poor and I was having difficulty pulling it up. Rather than hold up the line, I asked the employee to assist the next customer while I tried to access the notification. Eventually, after I continued to insist that the package should be there and explained again that it contained medication, he finally asked for my name and ID and went to check the back. Less than a minute later, he returned with my package. That is what concerns me most. The package was there. I had already made two trips to the store, paid UPS an additional fee to have it held there, and was repeatedly told it was not available without anyone apparently taking the time to simply check. While I was waiting, I also observed other customers being turned away over relatively simple issues, including a customer who did not have a shipping label printed and another whose box needed tape. I understand that UPS stores have policies and may charge for additional services, but customer service should involve helping people understand their options rather than immediately dismissing them. I am not writing this review because I expect every problem to be solved for free. I am writing it because customers deserve to be treated with courtesy and to have reasonable efforts made to assist them--especially when UPS's own system says that an important package is already at the location. Management should review the customer service practices at this store. Today's experience was unnecessarily frustrating, and in my case it involved delayed access to medication. I hope this feedback is taken seriously and used to improve the way customers are treated at this location.

This place is great! I had missed the closing time on the UPS store to have a couple of letters…read morenotarized, on a Saturday night. I searched Yelp and got an ad for a mobile notary but when I called them and found out how much they charge? No thanks. I then saw Gaithersburg Tag & Titling was open on a Saturday evening, and I wasn't that far away so I swung by. Manuel was surprised to see me and asked if I had made an appointment, I said nope, just came by to see if I could get this done. He said no problem. Five minutes later and I am on my way with my notarized documents for an extremely reasonable price. Thanks!

Easy, convenient and friendly. Much quicker and easier than MVA to get a new registration/plates on…read morea used out of state purchased car

I found out about two hours before I got there that I needed this service. I'm so grateful that…read morethey have walked in hours. I walked in and was immediately greeted by two Kind and Professional staff members. One of them's name was KARINA and I can't remember the other one's name. They knew what I needed and I was out of there in less than 15 minutes. They calmed me down and were so efficient and professional.

Made an appointment for 10:45am but arrived 10mins early. The two personnel at the desk not very…read morepersonable but not a concern to me as the guy did his job and it was done quickly. I didn't have to wait, he took me right away and less than 10mins I was done. The cost ($64.20) was outrageous and I was stunned. Otherwise process was simple and fast.

Rick does an amazing job and was always willing to adjust to my schedule. He is very responsive and…read moreit was always easy to arrange times for him to arrive to notarize my papers. He was never late and i probably used him 50 times. I can't imagine a more courteous, capable and professional notary than Rick. Thanks Rick!

Friendly and efficient service. I will definitely use RTJ Notary Services again and will also…read morerecommend it to others.

I had a blackboard easel that I needed to ship home from Gaithersburg, 48"X34"X10". I stopped in…read moreand spoke with Aiman on November 4th, and was assured that they would be able to make a box and ship it. On Sunday, November 5th, I brought the easel to the store to have it boxed and shipped. Unfortunately, I did not get the name of the gentleman who assisted me on Sunday afternoon. He was certainly dismayed to see me arrive with the easel, but was wonderful, and worked hard to get it boxed and ready to go. Many thanks for the great service, while balancing the needs of the other customers who arrived while he was working on my package. The easel arrived today, right on schedule and in perfect condition. Thank you for the excellent service!

Visited for notary. Love that no appointment is necessary and can get everything done within…read moreminutes. Staff was all very friendly at this location

Very accessible, flexible when it comes to arranging a meeting…read more Had to get some documents notarized recently for (potential) employment onboarding. Was able to meet and get docs notarized, unfortunately the company doing the I9 etc. had a second series of steps that needed to be done online. We were both unfamiliar with this, but Susan completed the necessary steps.

Susan was very accommodating and came the next day. She is a professional and wants to help people…read morewho are in need. I highly recommend her.

Great location. I've been coming here for years. They're usually not too busy and everyone I've…read moretalked to here is friendly and quick to help you out. The store looks organized and clean and I never worry about dropping my packages off.

Such nice people. Kevin went out of his way to help me. Easy notary, fast an efficient. The other…read moregentleman was also very nice too. I will use this Location from now on Thank you guys Carmen

//5 stars for customer service and all inclusive service…read more It's a rarity to find a shipping store with great customer service but this place has it. I walked in for a passport picture - immediately I was greeted. No appointment at all which was great. He processed the picture and cut the photo to fit the standard passport (update it was accepted by US State Dept). I brought my filled passport application, so I was able to staple the photo; package it for expediate service and send it off all in one session. They took their time to help me with shipping it out. I can tell they have repeat customers since they were greeting them with first names. If you are indecisive, choose this store to get your shipping done

I stopped by to mail out a letter today. The staff was really friendly, and the location was super…read moreconvenient!

I just wanted appreciate for your service honestly 10 years living in Montgomery Village. I can…read moretell you this is the best McDonald's I ever been. Food is the same steel you give the best service for package and exact order no mistake fast I can tell you you are number one in speed drive-through very fast inside the store bathroom inside very clean and most important customer service and manager. He was really friendly and nice again. Appreciate your service. I wish you best keep doing what you're doing. Thank you very much.

We went in for notary service and they were very friendly and polite, and got the job done quickly…read moreand with no issues. There were a couple people in front of us but there was very little wait. I would certainly go back, it is a great business.