This is a convenient location for me to use. Like most UPS stores, the location has a small…read morefootprint. There are two associates available now, most of the time. They also offer many services, they are NOT the post office. Similar to being in line at a bank, customers usually need guidance and instructions to get what they want. And the staff can't rush customers. But they do deal with many rude customers. I go there not expecting a "fast food" experience. Since I am also at the USPS PO often, the service time there isn't any quicker. Same if you have to wait at FedEx for assistance.

Terrible customer service, long lines, terrible experience. The older gentleman should be nicer…read morewith customer since as customer we are patient with him with long waits

Easy, convenient and friendly. Much quicker and easier than MVA to get a new registration/plates on…read morea used out of state purchased car

Gaithersburg Tag & Titling Services is OUTSTANDING! I was…read moreliterally in and out in approximately 15 minutes! I probably could have been out sooner if I weren't running my mouth but the guy is very amicable and professional. I received my title in about 8 days. Extremely happy and worth paying the nominal fee to avoid the long and aggravating waits at

Made an appointment for 10:45am but arrived 10mins early. The two personnel at the desk not very…read morepersonable but not a concern to me as the guy did his job and it was done quickly. I didn't have to wait, he took me right away and less than 10mins I was done. The cost ($64.20) was outrageous and I was stunned. Otherwise process was simple and fast.

I needed my fingerprints taken and a background check. The process was very smooth. Gave Daniella…read moremy ID, she gave me an iPad that had been thoroughly sanitized, and I answered a few quick questions. She then took my credit card payment and took me to the fingerprint room. My iPad details had already been uploaded into the computer. She took my prints, and it went super smooth. I was out of there in 10 minutes... Very efficient, professional, and courteous.

I had a blackboard easel that I needed to ship home from Gaithersburg, 48"X34"X10". I stopped in…read moreand spoke with Aiman on November 4th, and was assured that they would be able to make a box and ship it. On Sunday, November 5th, I brought the easel to the store to have it boxed and shipped. Unfortunately, I did not get the name of the gentleman who assisted me on Sunday afternoon. He was certainly dismayed to see me arrive with the easel, but was wonderful, and worked hard to get it boxed and ready to go. Many thanks for the great service, while balancing the needs of the other customers who arrived while he was working on my package. The easel arrived today, right on schedule and in perfect condition. Thank you for the excellent service!

Visited for notary. Love that no appointment is necessary and can get everything done within…read moreminutes. Staff was all very friendly at this location

Very accessible, flexible when it comes to arranging a meeting…read more Had to get some documents notarized recently for (potential) employment onboarding. Was able to meet and get docs notarized, unfortunately the company doing the I9 etc. had a second series of steps that needed to be done online. We were both unfamiliar with this, but Susan completed the necessary steps.

Susan was very accommodating and came the next day. She is a professional and wants to help people…read morewho are in need. I highly recommend her.

Such nice people. Kevin went out of his way to help me. Easy notary, fast an efficient. The other…read moregentleman was also very nice too. I will use this Location from now on Thank you guys Carmen

I walked in today with it being my first visit to Parcel Plus and was immediately greeted by the…read morestaff. Kevin made sure I had all the proper paperwork for my shipment and told me I was potentially missing a proper label. He said he'd give me a call to let me know if the driver couldn't take the package with the label I provided. He even said he could pack everything up for me and make sure proper documents were inside the package as well as visible on the outside. Kevin followed up with me later in the day to confirm that the package got sent out without issue. I just feel like this customer service was above and beyond and I'm very appreciative. It looked like a well stocked location and with the friendly service, I'd be happy to do business here again. 10/10 positive experience.

I stopped by to mail out a letter today. The staff was really friendly, and the location was super…read moreconvenient!

Great customer service! The entire staff was friendly, professional and took great care with…read moremailing my daughter's wedding invitations. Loan was extremely helpful! She answered all of my questions, and gave us all of our options. She even reached out with a follow up phone call to make sure I was satisfied and to tell me to reach out with any updates on deliveries. I highly recommend this business!