Did what I wanted done at the quoted reasonable price and on schedule…read moreFriendly, professional service

Highly-Highly recommend this company. William responded to our house within one hour and he did a…read moresuper fantastic job for us. Not only was he highly focused, but he knew his business like none other. William was AWESOME!!! Call this company, and you will be relieved! We won't use anyone but William in the future!

I'm truly grateful for the exceptional service I received - the owner's expertise and…read moreapproachability are a rare find, and I'm thrilled to have my phone up and running again, thank you much

Mac Medics has been a great addition to my business and home. Between the office and home we have…read moreat least two dozen Apple devices. Several of them have been into Mac Medics for service and my experience has been nothing less than first class, speedy and believe it or not; fixed!!! Getting things fixed the first time around sometimes is a rarity but not with Mac Medics.The ones that could not be fixed have been replaced by Mac Medics. The owner is always on the premisis and hands on. I have not been to the Mall since Mac Medics opened!! Jeff H. will meet you at the front desk and will expedite the service you need. Thank you, Rich Garden Chesapeake Oral Surgery Associates

Malfunctioning "proximity detector" After visiting "Genius…read moreBar" at Applestore and trying their solution (reboots) and failing, I contacted Apple and described the problem. $295 + S and H! I contacted Bauer who said he did iPhones. He took one look and said come back in an hour! I did and $35 later I have a fully functional phone again! This is fabulous service.

Norman at Wye Oak Mobile Repair is top notch when it comes to customer service. He will give you a…read moreprice and stick to the price and commitment time for delivery. He is very honest. I was told by Best Buy and Asus that my laptops screen was unrepairable. Norman not only got right back to my message but had looked up a screen replacement, price and delivery time. He said i coukd mail it to him or bring it by. I chose to bring it by. He was on time and stuck to his price. Not bad for an unrepairable laptop. A year and a half later he repaired a corrupt file by remote access. If he can't do the job he will be honest and tell you. Norman is exceptional in my book.

Bill has been my computer guy for many years. Found him after 3 or 4 unsuccessful other computer…read morerepair, and he is absolutely the best. They don't come any better.

Best computer repair in Easton. Don't waste your time at Jason's. He runs circles around the…read morecompetition.

I highly recommend Will and Nicholas for your I.T. issues. They are both very knowledgeable and…read moreprofessional. Will charges by the hour so you get exactly what you need - which is a great business model for individuals with I.T. challenges. I had the unfortunate experience of opening a evite dinner invitation attachment on an email from a known acquaintance which turned out to be a Remote Access Trojan (RAT). I tried several times to clean my hard drive with Nord VPN Threat Malware and Malwarebytes programs which found nothing. A backdoor was established on my laptop and I could see the intruder's mouse pointer navigating throughout my laptop while my mouse pointer was disabled. The only solution to stop it was to sever the internet connection. The issue persisted for several days when I would reconnect the internet. The intruder wasn't always present but I could see when they were. The intruder got into my Google password manager, Quicken account and attempted to make Amazon purchases. I was running out of airspeed and ideas and recognized that I needed professional assistance. I researched locally for an I.T. firm and found Will Get IT Done. I met with Will who examined my 7 year old laptop and he recommended I simply replace it as the cost to wipe it clean/replace the hard drive and reload would be comparable to a replacement. Although working just fine prior to the intrusion, given the age of my laptop I took Will's advice and purchased a new laptop. Will and Nicholas transferred all of my clean files from the old to the new laptop in their lab leaving the RAT in the old hard drive. I am now back in great shape. The total cost was well worth it for the peace of mind. If you need any I.T. assistance do not hesitate to give Will and Nicholas a call. They will deliver!

Jonathan, I am so sorry I didn't write your review sooner. You are undoubtedly one of the best…read moretech support persons I have ever met. Your knowledge is incredible from computers to printers and even televisions. You are also so patient with non-tech people such as myself. Soon (I know I say this all the time) I will be purchasing a new Mac and you will be by my side or at least on the phone. Thank you for all you do for me. Without you I would be throwing this Macbook out the window. Judi Jones, Annapolis

Needed fingerprints for MD HGP (hand gun permit) application... but don't tell them that. They have…read moreno idea what that is and verbally harass you while you recover your login to the licensing site to prove that it's called an HGP. So make sure to tell 'em wear & carry permit or CCW (concealed carry permit).

Needed to get my prints done for my clearance for work and was thankful there was a place I could…read morepop in on my lunch break. This place is right on west street across from the Big Screen Store, you'll see the sign but you may miss the driveway... don't' worry there is a side street also and a small parking lot in the back. I went in and was greeted by Gary. This review is really about him, he had the place decked out for the holidays, early. Which was comforting and welcoming upon first glance. He was very nice and knew I had no idea what I was doing. Gave him my forms and we walked into a side room to do the prints. He laughed at me because I'm pretty sure the last time I got finger prints done it was in class in middle school and they still used ink. My how technology has changed! He told me a little about the business and it was over in a jiffy. Gary was the nicest person I have ever met. Talking about Christmas cheer and doing things for other people, I just couldn't help but leave with a smile on my face. If you need any services done here I would highly recommend. Even if its for 10 minutes I promise if you talk to Gary you will leave in a better mood than when you walked in! Glad I stopped in!

Ron, of Cook's TV installed our TV system and house wide sound system 20+ years ago and provided…read moreexcellent follow up service. However we were forced toward Direct TV. Recently we had reception problems and the online Direct TV service representative was unable to solve the problem and we were told that a service rep. could not come for 1 1/2 weeks + we needed a new control box ($100) and we needed a 2 year service contract (approximately $9.99/mo.) Faced with being without TV for 1 1/2 weeks I called COOK'S TV and Jen answered, consulted with service man, James, and immediately sugested resetting the Direct TV control box. Within 2 minutes the Cook's TV team solved our problem and negated the anticipated extra Direct TV expenses. Cook's TV proved to us again how competent and customer oriented they are!! THANK YOU COOK'S TV. Wayne F

I had a wonderful experience with Jennifer who walked me through numerous steps on a TV brand…read morelittle known to her (or to me). She even did some research and called me back rather than simply sending a technician. A very special and personal experience. Thanks -- Elinor F.

I had a Gamecube that needed a replacement internal battery and I had numerous recommendations for…read moreBay Area Computers once I started asking around. Granted, it's a simple fix but I don't know about soldering and now is not the time to learn lol. Bay Area provided me fast and friendly same day service!

I brought two different computers of various ages to Chris. Chris is very knowledgeable and easy to…read morework with. One of the computers had a bad CPU and was constantly crashing. The ram was in the wrong slots. The other computer was just old and just needed to cleaned. I got my machines the next day working perfectly since. I'll be sure to go back there again.