I made an account just to write this review for a wonderful person named Rami! After downloading a virus from scam artists looking for a ridiculous amount of money to remove it (yes they do exist) I found myself on yelp trying to find someone to help me fix my computer that was basically useless because the virus had taken over my internet. Rami was super nice and know good customer service from offering me coffee/tea when I just came through snow to really placing emphasis on teaching me new things to avoid being in a situation like this in the future. He spent hours on my laptop to make sure it was in tip top shape and here I am on my laptop with the internet running great. He introduced to great virus protection and helped me re-install my Microsoft Office I accidentally uninstalled trying to remove the virus myself. His price was great and his personality even greater. As an recent college grad looking for work I don't have money to just throw around, so going to Rami was taking a risk. But it was well worth it. If anyone has any issues with their electronics and need a good laugh ... go to NYPC Geeks! It's a small business so you will get the attention and care that you need for your electronics which is ultimately an investment. read more

I opened an account with Yelp just to review NYPC Geeks. Can't say enough good things! Rami has been fantastic. After being laid-off from my job and all-of-a-sudden depending on my home PC as a life-line for job hunting, I took my 6 year old lap top to him and he cleaned and upgraded it enough for me to use while I did some research on buying a new one (all for a minimal diagnostic fee). Rami took the time to review with me different makes and models on line and suggested what specs would fit my particular needs and price point. He also told me to text or call him anytime if I had any questions. He always responded very quickly. When I finally settled on a new lap top, I called Rami to make an appointment to set it up and copy my files. Rami offered to come to me instead of carrying both computers to him. I live in Brooklyn so this was a huge help. Talk about customer service! As the other reviewers have mentioned, customer service is excellent! I would absolutely recommend NYPC Geeks to anyone looking for someone knowledgeable, professional and trustworthy to help with their computer needs. read more

I rarely give any service 5 stars, but Rami and NYCPC Geeks deserve it; the service was top notch. I called in the morning and within a few hours Rami came over. My all-in-one computer started showing the blue screen "dead_pool_caller; I checked and updated all the drivers as Microsoft instructed on web site and through various internet searches. Did not help, then different blue screens started to pop up. In the end, my computer prompted me to conduct a recovery - which resulted in the computer locking in a blue screen mode: Your PC/device needs to be repaired. After searching NYC PC repair sites, I came across the NYCPC Geeks listing in Yelp. Cannot say enough good things about the service, Rami is technically savvy; professional; a good instructor if you ask him questions; and gets the job done asap. Rami fixed my computer without installing any new hardware. Thank you NYCPC Geeks/ Rami. read more

So...I own a wine store in Manhattan. I come in Saturday morning to open and lo and behold my PC - which also serves as my register - is as dead as a doornail. Now weekends are typically my busiest days of the week so naturally I start to sweat as I call Dell customer support. After an hour and a half on the phone we diagnose the problem: the power transformer is dead and I need a new one. Keep in mind that this is a Saturday and I need my register to be up and running asap....I am turning away customers....Dell refers me to the NYPC Geeks guy on Christopher St and BAM! ..in 15 minutes he has his head under my register and has installed a new power supply. Rami was professional, polite and extremely efficient. Highly recommended is an understatement. read more

I'm a repeat customer of NYPC Geeks. Rami installed an over the air HD antenna for us in Manhattan two years ago (anyone else cutting cable??). The signal is shared by all the television units in the apartment. A few days later, he came back with a smaller and cheaper antenna that works better than the original and didn't charge me for the visit. Another project Rami did for us was to install a DVR system with remote internet access for our CCTV. This DVR system exceeded my expectations at a very reasonable price. I feel like the old CCTV system now has a brain and is actually alive! Rami is professional, very knowledgeable, and honest. I would recommend him to my grandmother if she needed an IT professional! read more

Didn't feel like paying $200 and wasting hours to fix a virus on my computer so I searched around and found NYPC on yelp. Glad I trusted everyone else's reviews. Rami (sp?) was very friendly and knowledgable- he talked me through each step he took to fix my computer. Turns out I didn't have a virus but some sort of software "took over" my internet- as he explained. He gave me tips for the future on how to not get myself into the same situation again, as well as recommending better software to install. All in all, my computer was fixed quickly and at an affordable price. If I ever run into computer issues again I will absolutely return to him! read more

Great customer service and great results, I am actually writing my first review ever. I am so happy with NYPC Geeks from my first telephone call I was treated courteously by a real human being and not by answering machine :) I wanted someone to come and help me with my printer in the West village. The IT guy showed up on time , He even called me few minutes before he arrived, He was very nice and professional. He fixed the problem within few minutes. At the next day I received a follow up call to make sure everything work fine. The price definitely matched my expectation and the service was even above my expectation. read more

Many would claim they know computers. Many would charge you obscene amounts... since you know nothing much about technology and fixing things as you think you do, you seek help. After many years in NYC I can tell that I've never felt so satisfied from a service like i was when NYPC GEEKS did the job.. I needed help from the smallest thing such as removing a virus from my computer to setting up security cameras. NYPC GEEKS were the right people to do the job in terms of price and especially in terms of service that was personalized and kind. The only ones to ever get near my computer!!!! read more

I have had several issues with my 2 computers over the last few years. It seemed as if they never actually got fixed. The simply were appeased for a few months. I stumbled upon this company while searching for some service providers in my area and received an estimate. It turned out the technician was not kidding when he said they had the lowest priced estimates in the area. When the technician finally investigated my computer he explained to me how the PC was never fixed the right way in the first place and that I could have it back in 24 hours "done the right way". read more

Rami was the best! He knew exactly what the problem was and fixed it immediately. Very friendly and helpful! Explained the exact problem and how it was fixed! Offered to come same day as my call to service the computer (where as geek squad told me a week). Very reasonably priced, saved us money and he wasted ZERO time! I'm happy I read the reviews and gave him a call! Would highly recommend to everyone! (he even went the extra mile to write an email I requested of the exact problem and solution so I could explain to my boss) SIMPLY THE BEST read more

I would really like to give a big shout out to all the professionals at NYPC Geeks. Due to COVID-19 I, as many other New Yorker's, was forced to continue life from home. My computer was bugging, as usual when you need it the most, and couldn't log into my distance learning classes I need to attend to be able to graduate! NYPC Geeks fixed REMOTELY all the problems my computer was experiencing in a prompt timely matter, while being very courteous and understanding and WITHOUT slapping me with an outrageous bill. You guys rock!!! read more

Rami did an amazing job installing my entertainment system. He is extremely knowledgable and a true professional in his field. He was an absolute pleasure to work with. He was very prompted and gets the job done quickly and efficiently. He comes more than prepared brining with him every tool you could imagine. After installing my entertainment system he made sure everything was working properly before leaving. His customer service is also impeccable! I would highly recommend NYPC Geeks to anyone! read more

If I could put 100 stars for NYPC Geeks I would except I am limited to only 5. I own my business for 20 years and have never come across a more fair and knowledgle computer/IT company in all my years of personal and business use. They are quick to respond, always fair on price and never take advantage of your situation. Explain evertything in terms anyone can understand whether you are computer literate or not. Look no further and call them you will NOT be disappointed. read more

It was but a few hours before a NYC meeting when my laptop decided to crash and burn. NYPC Geeks was quick to respond, affordable considering it was an emergency call but had me up and running. Needless to say I made my meeting. A feather in the cap for NYPC Geeks. Learned the services they provide were beyond my call and now have them setting up our NJ warehouse network and security system. Rami was easy to work with and recommend for incredible 3P support service. read more

I was just about to finish writing ads with included photos when my laptop decided to crash. I freaked out, but then decided to check on Yelp. I read reviews on NYPCGEEKS and decided to give them a call. Thank god I did! I set up and appointment and the technician came, and just fixed it. It turned out to be that my laptop was infected. Rami was friendly and very professional, and a great help! He's in my speed dial now! A++ service. read more

I couldn't have asked for better service and customer care! The team at NYPC Geeks are professional, detail oriented and they solved my tech issues in under an hour. The service was affordable and they were always friendly, professional and answered all my follow up questions. I usually don't take the time to write reviews but the team at NYPC Geeks really deserve 5 stars for outstanding service and an extraordinary job! read more

Seriously amazing level of expert care for our business. Thanks to Rami Kattan and his excellent service, our Marina 59 office operations are at full capacity again. Rami dug into our system configurations, updated some hardware, and set everything up beautifully. We're able to reach out to our boaters without fear of dropped calls, lost data, or lame excuses. We're all some really happy sailors over here! :) read more

My laptop crashed two days before school started. Rami fixed my laptop within 24 hours and spent an extended amount of time with me at pick up showing me how my computer had been fixed as well as additional ways to better store my data, speed up my computer, etc. He was incredibly responsive, friendly, efficient, and kind. I feel much better knowing I have him nearby in case I run into more computer problems. read more

Rami saved my life. He was able to calm me down with his great sense of humor and efficiently find solutions. Not only was he able to recover the lost data but he brought my computer back to life. Both I thought would not be possible and I cannot thank him enough. If you're in a tech crunch and need a quick hand be sure to give Rami a ring. He'll even pick up your call in the midst of the Super Bowl! read more